405 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi,

this would sound a bit stupid, but i can’t seem to find the download link for the documentation. can you show me where it is? thanks!

edit: nvm, i found it after i’ve extracted the zip file >.<

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi,

i wanted my knowledge-base site to look exactly like your demo. but somehow it doesn’t. been looking all over the documentation and still couldn’t find the answer.

here’s my problem:

in your demo site, the titles of all the articles are shown right below the categories. mine doesn’t. why? how to fix this? thx

ChrisMooney

Hey there,

Best send me a link so I can take a look. Feel free to email me via my profile if you would like to keep it private.

Thanks

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years

Hi Chris,

awesome theme. :)

One question, is there any way to remove comments completely from the theeme?

Thanks

ChrisMooney

Hey there,

Search wordpress.org for a plugin to disable comments site wide. That will do the job.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Chris

Can you tell me how this theme will handle lots of posts please – more than can be displayed on one page.

I like the look of it, but have a feeling that I’ll have more content than can be displayed in one go.

Thanks

Al

ChrisMooney

Hey there,

I’m not entirely sure what you mean. The category page will paginate and the homepage is limited to showing 5 posts from each category (this can be changed in the theme options).

Hope that answers your question.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi Chris,

Please take a look at my mockup site here:

library.tesyoo.co.cc

As you can see, I’ve posted a few posts already there as test posts. Your demo site shows the title of each post under each category, while mine doesn’t. I want to make my site exactly like yours, and so wondering how to fix this. Thanks!

ChrisMooney

Hey there,

This happens when the article hasn’t been visited yet. I’ve fixed this in the latest version which will be uploaded soon. Thanks for reporting.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve created menu’s, but the theme constantly says “You need to setup your WordPress Menus. Go to Appreance > Menus. See the documentation for details”.

Why is this please?

ChrisMooney

Hey there,

Have you assigned the menu to the theme location? Check “Adding Your Menu to Your Site” here: http://codex.wordpress.org/WordPress_Menu_User_Guide

Thanks

Default-user

Thanks Chris (below), that done it :)

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Would love to see some forum software integrated into this theme. For example bbPress, which has a thread status feature: http://cheerapp.pogoking.net/forums/forum/wordpress/

ChrisMooney

Hey there,

I’ll keep it in mind, thanks :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 and 100 dollars
  • United States

Question does this template come non php html only besides the php version

ChrisMooney

Hey there,

This is a WordPress theme only. It will only work with WordPress and not standalone.

Thanks

  • Has been a member for 1-2 years

Hi,

Does your theme use Wordpress engine for adding posts (articles)?

ChrisMooney

KnowHow is a WordPress theme, it’s managed by the WordPress back-end.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
mgoddo Purchased

Any idea when new update is coming? I want my Articles to show without people having to look at them first

ChrisMooney

Hey there,

The update went live this morning. Re-download the theme and update. Let me know how you get on.

Thanks

Default-user
mgoddo Purchased

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Is it possible to use a different icon for each category instead of the folder icon? I have a site I am building and have about 15 different categories that I would like to have separate icons for that appear on the homepage next to the category titles instead of the folders.

And also each article would use the same icon from the category it’s in instead of the paper or filmstrip icon.

Is that something that can be done?

One other question, is it possible to add an intro paragraph about the site above the category listings on the homepage?

Thanks

ChrisMooney

Hey there,

It’s not possible unfortunately. To add an intro paragraph the simplest way would be to edit the index.php template.

Thanks

  • Has been a member for 1-2 years

Hi,

Our company is looking at replacing our current knowledge base. I have a couple of questions I would like answered. Is there any way I can contact you via email for this?

Thanks

Jan Prins

ChrisMooney

Sure just send your questions via the contact form on my profile.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
adondai Purchased

Hi there. I’ve installed this theme on WP 3 .4.

Is it safe to upgrade to 3.4.2?

ChrisMooney

Hey there,

I’m running 3.4.2 and it works great. :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
adondai Purchased

Alright, thanks, no worries.

Second question – the instant results from the search bar appears to be much less accurate then the wordpress search results page. Is there anything that can be done about that with a plugin or anything?

ChrisMooney

Hey there,

The live search uses WordPress’ engine to derive the results (i.e. it’s exactly the same as if you searched by default) so I don’t know how to help you there.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
adondai Purchased

Initially I assumed that to be the case, but as more content has been added the two have diverged until the live bar results have become almost useless.

If this doesn’t make sense based on how it is designed to work there must a reason.

ChrisMooney

Hey there,

This could be a case of WordPress search results not being reliable when a large amount of content is being searched. I know I’ve ran into this problem before.

Have you tried this solution? http://wplift.com/how-to-improve-the-default-wordpress-search-engine

It should be compatible with the theme and give more control over search results.

Let me know how you get on.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
adondai Purchased

Tried that last night, and yes—it’s a good plugin and it does improve the search engine, but that still doesn’t explain why there should be a difference between the live results and the search results page if, as you say, the one is derived directly from the other.

ChrisMooney

Could you give me a link to I could take a look?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hhjensen Purchased

Hello

Nice Theme. :-)

I am uploading directly to WordPress/KnowHow from ScreenSteps software : http://www.bluemangolearning.com/screensteps/

All my articles have numbers and a # eg. Article = “Oprette dokumenter #13”

When searching for an article, I would like to be able to type #13 and then have article #13 as the search result.

When typing a # in the search field the page layout changes dramaticly. :-)

Is it possible to change i any way?

/Henrik

ChrisMooney

Hey Henrik,

That’s an odd issue indeed. I’ll have to take a look closely at this to see what’s going on. I’ll hopefully be able to come up with a fix and include it in the next update.

In the meantime perhaps use No.13 instead of #13?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hhjensen Purchased

Thank you for the answer. “&” makes the same error…

/Henrik

ChrisMooney

Thanks for letting me know Henrik, it’s appreciated :)

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years
  • New Zealand

Awesome product, setup and all go within an hour. Nice work.

ChrisMooney

Awesome, glad you’ve had a great experience with my theme :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Hey Chris…this looks awesome! License question, I’m wanting to create a subdomain for a support/wiki site for my clients. I would probably have individual installations for each client though, in a subfolder. Would I be able to purchase this once for each installation if it’s on the same domain? Or, I would assume this would work with WMU just fine (which is probably the best way to do it)?

Cheers, JC

ChrisMooney

Hey there,

I believe you need a Extended License to use a theme with WordPress MU. More information is available here: http://support.envato.com/index.php?/Knowledgebase/Article/View/395/70/themeforest-license-usage-examples

I turn on extended licenses by request so let me know if you require one.

Thanks

cyrjm

Awesome, just read that link…sorry for not looking beforehand. I guess because I didn’t see an extended license option available I wasn’t sure. How much is the extended license?

Thanks JC

ChrisMooney

Hey there,

No worries, it can be difficult to find. The extended license is $2250. Let me know if you’d like me to activate the option to make it available to purchase.

Thanks

cyrjm

I think what I’ll do is just purchase an Regular license in the meantime…as I grow, I may buy an Extended license. I would assume that even if I was using WMU I could just buy a Regular license for each site I create within WMU ? So, just pay $45 each installation?

ChrisMooney

Hey there,

I believe that’s correct. You might want to check with ThemeForest support and clarify with them regarding the licenses just to make sure. These things can get complicated quickly :)

If there’s anything else I can help you with let me know.

Thanks

cyrjm

Awesome, will do. Thanks Chris!

JC

by
by
by
by
by
by