436 comments found

Theme Breaks on 4.1.1 when you select a custom menu..

shaische Purchased

Yes, doesn’t work on latest wordpress. www.deltaprintr.com/support

have you tried the old wordpress? 4.0 and earlier?

shaische Purchased

@volkstypeone what version wordpress are you running it on?

on 4.1.1 the newest one

Hi, I was planning to buy this but need clarity whether this works properly with 4.1.1 or not ?

Any reply much appreciated. Thanks.

PressApps

Hi, yes the theme has been updated and works with 4.1.1. Regards, Ivan

Hello, I am looking for a the with “tutorials”.. i found this knowledgebase theme and your other processpress. pre-sales question: I like the “processpress” idea, but I am not sure it s ok if I ve to add like 100 / 200 tutorials, and it alerady have like 300+ entry in the database (spread among posts and pages which is better in your opinion for a website which should ideally add a new tutorial evey week or so?

PressApps

HI, thank you for your interest. I would suggest KnowledgePress theme for tutorials. ProcessPress is a specialised theme for creating standard operating procedures. Ivan

Hi!

I’m setting up this theme for a client and I’m having trouble with the installation. It looks like the styles aren’t loading properly and all I see is mostly unstyled content.

Here’s the site: http://support.mycarly.com/

This was a clean brand new installation, additionally I get some “invalid post type” errors while importing the demo data, but the styles looked like that before any demo data was installed so that’s not the cause.

Any help would be appreciated.

Thanks in advance.

Oscar.

PressApps

Hi Oscar, insure you have the latest 3.1 version (recently updated). Go to Theme Options and click “Reset All”, this should generate the CSS file. Regards, Ivan

BioXD

Yes, I read the comments above and updated but that didn’t fix it. Is the missing CSS generated dinamically?

PressApps

The CSS is compiled dynamically on settings change (colors etc), settings reset and saved in wp-content/uploads/ Check folder permissions.

I am using the theme on wpcoach.it and I am loving it ( it s MUCH more than a simply KB theme)

may I suggest an Improvement? a small menu on the top of the current on would be extra nice!

thanks!

PressApps

Thank you, much appreciated. Suggestions welcomed and noted.

kokodaIT Purchased

Hello! I just bought your theme and I imported the demo content with download package but i could not het the EXACT content like your lice demo of the theme. How can I achieve that?

Default-user
kokodaIT Purchased

Hi. I figured it out even though I didn’t get the exact demo like your preview, it might be because the manual in the download package is outdated!. However, I have a mother question. I want the top menu header to be transparent in all pages, I don’t want color background. May be there is an option in each page and in the option page to make the header transparent but I get no changes when I enable it. How can I make menu header transparent?

PressApps

Hi, thank you for your purchase, there is currently no transparent header option for the theme.

kokodaIT Purchased

Then how to achieve the transparent header through CSS?

PressApps

This is bit more involved then just transparency, from the top of my head you will also need to modify header and navigation so you may need to get a developer for that.

Hi

I purchased yesterday the Knowledge Base WP plugin from you and today the Knowledge Base WP theme with the two included plugins that you offer free of charge.

My question now is what the preferred order of execution is to implement a standard installation.

Should I 1. start with a fresh wp installation ? 2. should I first install the knowledge base theme and install and activate all the plugins that you offer with that theme and then install the knowledge base plugin last ?

Or the other way around ?

Hope you can answer these questions for me

Kind regards

PressApps

Hi, thank you for your purchases. The theme and the KB plugin are two separate products and the order of installation make no difference at all. Ref clean install, again that has no bearing on the products and its functions, if you prefer to start with clean install to start fresh thats fine but you dont have to. Regards, Ivan

Default-user

Well first of thank you for clearing that up. However I noticed that importing the demo data for the knowledge base all the data ends up in the regular wordpress pages not in the knowledge pages.

It is not a real big deal breaker but I suppose that is not why you buy a knowledge base plugin after all., Regards Anthony

PressApps

The theme and the plugin are two separate products solving the same need but in different ways so normally you dont need both products installed at the same time. Theme uses WP posts for KB articles and plugin uses custom post type for KB articles.

kokodaIT Purchased

Hello! How to remove the area of image header from the forum page? Thank you!

PressApps

Hi, your purchase is much appreciated but unfortunately we can’t offer customisation for our products, it is just not feasible.

Customer Support

Thank you for your purchase. Customer support service is provided exclusively through external system.

Contact Support: http://pressapps.co/support/contact/

No support will be given through the Envato comments system, exceptions are pre-sale questions. Please note we provide limited support, for full details see terms: http://pressapps.co/support/contact/

chrisafl Purchased

Is your Knowledge Base plugin that you sell separately included in this theme?

PressApps

Hi, thank you for your interest, I don’t think there should be any issues using the plugin but I guarantee it. Regards, Ivan

Default-user
chrisafl Purchased

I purchased, and the above plugin does work, fyi. It actually goes really well with this theme.

PressApps

Thank you for purchasing and letting me know.

bynet2906 Purchased

Hi, I was working on this theme since last week and all of a sudden the site looks different with the header and menu styling being messed up.

I tried to change one of the colors under Theme Options and I already clicked “Reset All” under Theme Options, but nothing worked.

Can you help me?

PressApps

Hi, sure please contact us with site details through support: http://pressapps.co/support/contact/

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