362 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
lwrkrol Purchased

Hi, I would like to use a post at full width, is this possible?

PressApps

You can set full width globally under Theme Options. If you only want to set full width to only certain pages you will have to modify the theme, sidebar is handled in base.php and lib/config.php files.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
xptoast Purchased

Some weird things are going on with this page. I even cleared out all the plugins and it is still doing this.

1) The categories and such are not on the side like they should be.

2) The footer is cut off on both the right and left side.

I have a feeling the issues are related. Got any ideas?

This page: http://thegreatstartupwiki.com/knowledge-base-2/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I need preview images next to text in listview (/category/). Is this possible with this theme?

PressApps

Hi, not out of the box, this would require modification.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having the same problem as xptoast – on this page: http://help.pendorent.com/?page_id=243

The categories are displaying below the rest of the text, and the footer alignment is off.

Can you let me know how to resolve? Thanks!

PressApps

Hi, can you please email at support@guerillathemes.com your admin login so I can have a look what is causing this issue as I cant’t replicate this on my end, thank you. Ivan

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
eastwop Purchased

Hi – I would like to update to the latest version. Could you provide some instructions for the best approach to update the version of this theme? Perhaps on your version log – and also in the documentation Many thanks!

PressApps

Hi, it is basically a new install. Activate some other theme, delete current KnowledgePress version and install and activate latest KnowledgePress version. I will add it to the documentation as well. Regards, Ivan

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
eastwop Purchased

Hi Ivan, – for your latest release, can you explain how to “Add icon option to alert shortcode” – I don’t see this in the v1.5 documentation

Many thanks!

PressApps

Hi, if you use the shortcode generator you should see additional dropdown select to enable the icon if not the syntax is: [alert type=”info” icon=”true” close=”true” text=”Content…”]

Default-user
eastwop Purchased

Thanks for explaining – it looks great. For consistency it would be great if this also worked on [block-message] alerts too.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

just want to edit the category headings in the knowledgebase. How do I do this?

PressApps

Hi, the category headings are post categories, you can edit them under Posts>>Categories. Ivan

Default-user

Sorry, what I meant was, I want to edit the font size of the category headings as they display on the front end?!

PressApps

Edit assets/css/app.css line 184.

PressApps

Correction is is assets/css/app.css line 42

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
devsharma Purchased

Hi,

I purchased this theme yesterday. Just wondering, on the ThemeForest theme page, under the heading “Upload Home Page Background”, that Hero Image/Background image is really slick. Is that included in the download? I’ve searched for it with no avail.

Thanks, Dev

PressApps

Hi, the demo images are not included in the download due to licensing issues. Regards, Ivan

Default-user
devsharma Purchased

One more question, how can I modify the Header Title so that: a) the text is not so large on the home page (tried to find the H1s in the stylesheet but can’t) b) add a subtitle or a small paragraph underneath the Header title on the home page.

PressApps

a) Hi, edit assets/css/app.css line 710. b) modify page-knowledge-base.php template file.

Default-user
devsharma Purchased

Thank you kindly.

Default-user
devsharma Purchased

Could you perhaps help me with this, please? Trying to modify the file you said “page-knowledge-base.php” with no avail. What I’m after is that strictly on the home page only, underneath the header title, to add a small subtitle. Just before the search bar. It need not appear on other pages where the header title is visible on the menu bar, just on the home page only.

PressApps

Hi, sorry i gave you the wrong filename, for the home page subtitle edit page-home.php add your subtitle just after line 16.

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Brunky Purchased

Hi there.

My main navigation at the top has started to increase with many options. I’m wanting to have the mobile friendly navigation appear sooner, basically for a window size of 760px (when an iPad is in portrait mode).

Where can I update this setting?

PressApps

The responsive css is located assets/css/app.css starts on line 276, this will require modification of number of classes.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! How can I change the color of the heading on the Home page? My background picture is white and heading text color is white.

PressApps

Hi, edit assets/css/app.css line 710.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mat2224 Purchased

Please repair the display of categories.

PressApps

I have submitted an update for this to TF, if you need it urgently email me to support@guerillathemes.com, thank you.

PressApps

The update is now available on TF for download.

Default-user
mat2224 Purchased

Categories and subcategories are still the same

PressApps

Can you email me a link to your site please.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
xptoast Purchased
  • Knowledge base 3rd level category option added

What does that mean? Because I see absolutely no change.

PressApps

Knowledge Base page template can now display 3rd sub-level category depth

Default-user
xptoast Purchased

That was zero help and only reiterated my actual question. What do you mean by 3rd sub-level category? What do you consider “knowlege base template”?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
xptoast Purchased

What was the solution to “LisaInvoke”s problem, because we both have the same problem and it seems their problem was resolved.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mruud Purchased

If I created a custom post type and want to define a new template for it to display (so I can call information from custom fields), which file should I be modifying to do this?

For example, I have a new custom post type called “Client” and want a special template for all posts in this type.

I’m a little thrown off by the naming conventions you used, so I’m not sure if I should be modifying the loop or content.

PressApps

The theme Faq is using custom post type so you can use page-faq.php page template as starting point and modify accordingly. Regards, Ivan

PressApps

If you will need single page for the custom post type then you need to create single-client.php. The theme is build on Roots theme, there is more info on structure etc on Gitbub https://github.com/retlehs/roots/blob/master/doc/TOC.md

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
eastwop Purchased

Hello Ivan! I’m trying to organize information on the index (archive) page located here – http://propertywebsites.org/mbbinfo/archive/

I’m organizing the links using custom menus, and each link goes to a specific post.

If you look at the top level links (ones with no indented link below it) such as “Link Widget Reference” in the “Widget Reference” section, you’ll see that when you click on the top level links it does not work.

In the code it looks as if it is formatting the link with a dropdown attribute.

Do you know how to remedy this so that all links will work properly?

Thanks!!!

PressApps

Hi, this is twitter bootstrap causing it. Add “disabled” class to that link: currently class=”dropdown-toggle” change to class=”dropdown-toggle disabled”, either modify the theme or insert using jquery which is easier. Regards, Ivan

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

I just want to let you know that after having updated Knowledgepress to the version 1.6.5 the shortcodes were not rendered correctly…they appeared as plain text. I re-installed the prev version and everything is ok.

Is it a known bug or could be a corrupted file? Can you help me in fixing it? Thanks.

Cheers, Luca

PressApps

Hi Luca, activate the 1.6.5 version and go to Appearance>>Theme Options>>General and check the “Shortcodes” checkbox (if not already checked). Let me know if it solves the problem. Regards, Ivan

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
hellotiko Purchased

Dear Team,

Due to get the SAME look and feel like your example (menus, home screen, etc), I already buy and modify the home screen, menus, setting, layouts & contents as your instructions (as stated on your docs) BUT yes there is NO result (Can’t work at all)

Kindly need your advice, I already send you an email for the details of my site.

hearing you soon

Best Regards and many thanks

PressApps

Hi, I checked my email but I havent received anything from you, please email me at support@guerillathemes.com. Import demo content using XML file (if havent already done so) however there are few wordpress and options panel settings that need to be set manually. Not sure what you mean by “no result”, please explain in email, thanks. Regards, Ivan

hellotiko
hellotiko Purchased

Dear Ivan,

I already set the control panel and import the XML too But each time I visit my site, there is no look and feel like your example (there is no the 3 boxes like my attached, I want the same look and feel like yours, inc. font size home screen layout)

I already re send the details of my website on your support email (kindly double check you inbox)

did I missed something? please visit my website and check out the settings

hearing you soon

best regards

hellotiko
hellotiko Purchased

Dear Ivan,

I already re send the email but there is Delivery Status Notification (failure) in my Inbox, please advice your another email address. (I already resend the detail to your envato profile – contact form too, kindly need your help to check your inbox/spam inbox too)

Best Regards

PressApps

Apologies for the email failure, there seam to be a domain issue, from now on the support is handled at support@guerilla.io

PressApps

I have replied to your email, thank you.

  • Elite Author
  • United Kingdom
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items

Dear all, from now on the support is handled at support@guerilla.io, thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Quick Question: Is there an easy way to redirect the search result if there is nothing found? Currently the theme redirects to a default of: “Sorry no results were found.”

Is it possible to redirect to a specific page instead? Thank You.

PressApps

This would require modification of index.php file between lines 2 and 8.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
PCRHelp Purchased

Quick Question: Are we able to use an accordion style menu widget in place of the standard?

PressApps

Hi, yes you can can use a plugin for this, if and how they will work I cant guarantee as they are third party.

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