354 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi there,

Theme looks great. Couple of questions:

Can I add normal pages such as services as I want to combine my website with knowledgebase.

Does the use of the site require registration/login by external users or is this optional?

I have used some wordpress themes before but am not a developer. Simple to use?

Thanks, Rob

PressApps

Thank you. Yes you can add pages with sidebar or full width. Registration/login feature is not included in the theme but you could use a plugin for that. I like to think it is simple to use and lot of my customers have said that as well and I am here 5/6 days a week to help with questions. Ivan

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Aregeion Purchased

Hello,

It seems to be that the links in the demo import xml file are broken, because WordPress is unable to load extern images from the domain guerillathemes.com.

Please, can you fix this? Thank you very much

PressApps

Thank you for pointing that out, can you please email me at support@guerilla.io and I will send you updated XML file. Ivan

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello Great theme ! I found an another template, it’s your’s too : http://www.mojomarketplace.com/item/knowledgedesk-responsive-wiki-knowledge-base-wordpress-theme Is this the same template or a different one ? It’s just because I prefer the homepage and post thumbnails on the other template.

PressApps

Hi, thank you. The themes are different mainly design wise.

Default-user

So the difference is just in the style.css ?

Default-user

I just want to create the same homepage of the mojo’s template. How can I do that?

PressApps

The are more differences not just css file, see the demos and descriptions. If you want the Mojo’s design them buy that theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
xptoast Purchased

Hello there. The website I have built using your theme is turning out nicely. I have had it modified to allow nesting for categories and it looks great. There are a couple more mods to it that need done but after that I will have it perfected.

I would like to know if you would like:

1) Showcase my site as a customer use case for your theme

2) The updated theme code so that you can have the nested feature for your next iteration. I would be happy to give you all future theme mods as well so that you can include them for others use.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I would gladly buy this theme, but I’d like to know if it is possible to put my articles / news in full screen it?

Thank you for your return :-)

PressApps

Hi, you would have to modify the theme to display full width articles.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’d be interested to know if it’s possible to insert breadcrumb navigation into this theme?

Also, in the preview, there is a drop-down box in the ‘Shortcodes’ bit of the header – is it possible to do something similar to the Knowledge-base element of the header, so that it displays the categories (and possibly, when hovering over them, the articles too)?

Thanks in advance for your reply.

PressApps

Hi, breadcrumbs can be implemented but will require theme modification so you will need some php and css skills or hire a developer. The header menu is using native wordpress menu so yes you can set up a drop down menu to display categories and second child level to display posts or any page. Ivan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I am very interested in using your theme, but wanted to check if a few things are possible: 1. In addition to a Knowledgebase page/section like you have, I also want a main Getting Started section with the same looking left hand permanent nav as the KB page, but these links would drive to individual pages of content. 2. Can breadcrumbs be turned on so that when you get to a KB post, it shows what category it came from? 3. Are there any more elaborate header options, like an image, etc. Thanks!

PressApps

Hi, thank you for your interest. 1. The theme supports only one sidebar so you would have to use a plugin so you can have multiple sidebars and assign them to different pages. 2. Breadcrumbs are not a built in option so you would have to modify the theme. 3. No, only the Home page template supports image background behind the search and three boxes section. Ivan

Default-user

Thank you for the response. For #1, do you know of any plug-in that would give me the same look as the sidebar buttons in your theme? (I am not a CSS coder) Perhaps you make one? : ) #2, would a breadcrumbs plug-in be compatible with your theme and integratable w/o getting into the code?

PressApps

Hi I dont provide modification. You will have to search on wordpress.org for the plugins and test them, I havent used/tested any of the plugins with the theme so I cant guarantee if and how they integrate but it is likely you will have to do some tweaking to integrate them seamlessly.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

We are using your theme and LOVING it. We have made extensive changes. Not to the layout, but we have added some shortcodes and custom functionality to pull information directly from our SQL databases and the like.

http://50.19.222.77/mos-data-procedures/

However, all of our users are going to have rather large monitors. As currently configured, the theme leaves quite a bit of whitespace on both the right and left sides of the screen. We would like it to be bigger but remain responsive. Although we have big monitors, we will sometimes refer to this site with our iPads or even our iPhones.

Any guidance you could give in making the layout wider would be much appreciated.

PressApps

Thank you glad to hear that. The theme is based on twitter bootstrap http://getbootstrap.com/2.3.2/customize.html . You will need to override some of css/bootstrap-responsive.css classes especially @media (min-width: 1200px) queries ie add maximum width and create another media query/queries for larger screens. From the top of my head you will have to override .container class and all span classes. Use browser inspector to identify the classes. It can be a messy job, there are also some bootstrap customiser/generator sites that you could possibly use to generate customised bootstrap css but i havent personally used any of them myself. Regards, Ivan

  • Has been a member for 2-3 years
  • United Kingdom

Hi,

I am intrested in this theme, Just want to check a few things,

Is it possible to move the nav bar down slightly to included a login form in the top right hand corner ?

Can you main navigation bar change colour,

Can the video part of the front page be removed easily ?

Corey

PressApps

Hi Corey, thank you for your interest, all these features will require theme modification mainly css so you will need css skills or get a developer to do it for you. Regards, Ivan

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

Hello

This has been amazing since I purchased. Quick question can I update to Wordpress 3.6 with no issues?

Thanks Brad

PressApps

Hi, there is one issue with default wordpress search widget displaying twice which is being fixed and update coming tomorrow. If you are not using the default wp search widget you should be fine to update to wp 3.6. Thank you. Ivan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi, I noticed no matter how large or small I make the logo (main) for the header portion, it is half on and half off and looks horrible. How can I go about fixing this issue?

PressApps

Hi, not sure what you mean by “half on and half off”. Recommended logo height is 70px and any width. Please email me your site link at support@guerilla.io so i can have a look at it, thank you. Ivan

  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years

Hi sir, It’s now 2 month that i’ve been looking around the web to find the perfect theme for my online Academy. Seems the good template ;)

I just wanna know : in your example it’s you who right question & answer. My goal is a bit different, i want Visitors to ask questions, and a team to answer them.

So i’m right when i think that’s totally not handle via the theme, but i need a plugin for this use, right ?

I was thinking of WP awesome Support, and use it with your theme (http://codecanyon.net/item/wp-awesome-support-responsive-ticket-system/4619686).

Do you have any other clients who have used your theme for something like this ? If yes which Q&A plugin do you recommend to use with your theme ?

Thanks a lot for your time.

PressApps

Hi, thank you for your interest. I don’t know of anyone who used this plugin with my theme but perhaps someone else here might be able to answer the question.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States

When do you believe you will have this theme rebuilt to fit the standards that themeforest put out in the last month or so?

Also, is this theme safe to update to WordPress 3.6 without it blowing up / breaking?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am wondering if the hover issue from the post below was fixed. In your response to the inquirer, you said it was about to be fixed, but I am seeing weird hover effects on the noted website. Thanks!

>>lwrkrol PURCHASED 2 months ago Flag >>Hi, I am using the theme with subcategories, the subcategories display >>in the category widget but with some strange hover effects. Take a look >>at http://www.bbtrainer.nl/knowledge-base-2/ for what I mean when >>you hover over the subcategories.

PressApps

Hi, yes this has been fixed shortly after.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi,

The front-page icons in the div’s don’t show in Firefox for me:

http://174.122.175.111/~saasfaqs/
PressApps

Hi This is a server issue, see Firefox console: “Cross-site access not allowed”. Firefox is failing to load the web fonts due to cross-origin issues on your server. Try adding the following code to .htaccess on your server.

<FilesMatch "\.(ttf|otf|eot|woff)$">
  <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "*" 
  </IfModule>
</FilesMatch>

If that doesn’t help contact your hosting provider. Regards, ivan

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, quick question – On the home page, where the 3 boxes are, is there any way to change the background colour of these to be different to the default theme colour defined in the theme options? – I tried to change this in the CSS file, but was struggling to find it. Any advice would be greatly received.

PressApps
Hi, you should be able to override it with the following code:
#hero-image {
background-color: #364894!important;
}
You can insert the code in the custom css text area under Theme Options. Alternatively you could upload a background image (one color)
Default-user

Hi sorry, I should’ve been a little clearer – The 3 boxes that display on the home page, are an actual different shading (very slightly darker) than the rest of the background. I want to change the background colour of JUST these 3 boxes. Any ideas?

PressApps

Modify line 762 in assets/css/app.css

Default-user

Huge thanks, this worked brilliantly.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Hello, One question please : is the FAQ items can be categorized and tagged? By example, a FAQ page for category A, another for category B. Thanks.

PressApps

Hi, currently the FAQ page will display all FAQ posts so you can’t have different categories on different pages, this would require theme modification. Regards, Ivan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Two questions…

Live search doesn’t seem to be working even when turned to “On”

and is updating the bootstrap to the latest version as easy as replacing the 2 lines calling for it with the latest?

PressApps

Hi 1. I need more info for this as it works fine on my end, please send me your site url at support@guerilla.io 2. No, especially the latest bootstrap version is a major update and number of css classes in bootstrap have been changed. The next theme update will include the latest bootstrap update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi

Just one question before I’m willing to give your theme a try: Would Responsive Knowledge Base & FAQ WordPress Theme work nicely with WPML?

We actually need to support 4 languages and not only in 4 independent installations but related. This means if a user is on the French post and changes the language to German he will be at the corresponding post in this language. This can be accomplished normally with WPML plugin, but is your theme compatible with it? Probably it should be without special mention, but have you any experience and knowledge if it does in reality?

PressApps

HI, thank you for your interest. I have not tested the theme with WPML plugin so I can’t guarantee it is fully compatible. This is on my do to list for the future updates. Regards, Ivan

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there anyway within these theme, to have a way to flag up any FAQ’s that haven’t been updated in the space of X months (X being customisable) – In other words, I want to be able to see the FAQ’s that haven’t been updated within the space of a certain time period, so that staff members can then review these FAQ’s and update them as and where necessary.

by
by
by
by
by
by