56 comments found

  • United Kingdom
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi,

AMAZING theme, normally they take around 20 mins to get like the demo! this took 5 secs!

Never used a better theme! each step i went (in my head) “wow” – bit strange i know!

One quick thing though on the home page below the slider the icons (font awesome) are being made slightly bigger than their containers and so they look a bit of centre because of this – how do i fix this?

Ben

Default-user

also, when i try to being the nav bar text down – because i made the logo bigger – to centralize it in the navigation bar it does not work how do i do this?

ThemeCanon

Hi, thanks for the great feedback! :) Can you send us a mail through the email form on our profile page then we will try to help you out – please include your original questions and a URL to your site :)

Default-user

hi,

i sent you an email over 2 hours ago and no response.

Ben

ThemeCanon

We try to return support queries in around 24 hours, which is reasonable. I have answered your email, but again can you please share your URL so we can help.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m trying to use Final Call CSS to overwrite the custom font but it doesn’t seem to apply. I have checked the “Use Finall Call CSS” and also re-cached the page but still no changes. When I use inspector I see that the code isn’t even getting through to the final CSS output… Any ideas?

ThemeCanon

Hi, please write us a mail through the email form on our profile page – remember to include your original question and also the code you are trying to put in the Final Call CSS :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it possible to resize height of header image?

ThemeCanon

Yes, but only to a fixed size.

  • Has been a member for 0-1 years

Hi there,

I’m using the Kodax theme can’t figure out how to change the formatting within the tab name. Currently it looks like: Favicon SitenamePagename. It bothers me that there isn’t a space or a divider between the site name and the page name. Is there a way to customize the way the tab title looks like?

Thank you!

ThemeCanon

Hi Julia, Please lodge your support requests from the account you purchased the theme with, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I’m using the Kodax theme and I can’t figure out how to change the formatting within the tab name. Currently it looks like: Favicon SitenamePagename. It bothers me that there isn’t a space or a divider between the site name and the page name. Is there a way to customize the way the tab title looks like?

Thank you! Felicia

ThemeCanon

Hi Felecia, there should be a divider between the two like this example: http://puu.sh/7jhOy.png

Are you using some sort of SEO plugin?

Default-user

We are using Yoast WordPress SEO. Is there anything we can do to change the settings to get the tab formatting to look more normal?

Thanks! Felicia

ThemeCanon

Hi Felicia, we answered you via email, thanks.

Default-user

Hi thereā€”I never received the email. Would you mind resending? Thank you!

ThemeCanon

Resent to your gmail account

Default-user

Hm, I’m receiving answers to this comment thread in Gmail, but not the longer response you sent directly. I checked my spam box as well, but haven’t received anything from you guys. Is there another way to send the answers over?

Thanks again!

Default-user

I’m still not getting the email for some reason. I see when you respond to the comments here, but the email response with the answers to my questions have not come through. I checked my spam box, and there is nothing there either. Is there an alternative way to get the responses sent to me? Thank you!

ThemeCanon

Hi Felicia, We have now resent to your other email account

Default-user

This is very perplexing… I still haven’t received any emails from you guys, besides the responses to these comments. Could we try an alternative way, such as sending a private message on Facebook? Our page is https://www.facebook.com/bintifamily.

Thanks.

ThemeCanon

Messaged you via Facebook now.

Default-user

Thank you so much!! We finally go the message. :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Great theme.

The only problem I’m having is that the mobile menu setting does not activate when the theme is viewed on a smartphone or tablet. The responsive setting is enabled, but I’m still getting nothing.

Suggestions?

ThemeCanon

Hi, what smartphone are you viewing on? and is the issue isolated to your test site or does it happen on our demo page also? http://themecanon.com/themes/kodax/

Default-user

Demo page works, but my site still doesn’t. I’m viewing from the latest version of ios as well as chrome/ie/firefox. The site is http://www.hellmansandbox.com/

ThemeCanon

You haven’ assigned your menu. Read the documentation about menus.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

It is really a great theme. Had one question. When trying to view from my Android mobile Chrome browser I am having problem scrolling up at first few tries when I am at the top of the page only. It scrolls only after 4-5 tries. I am assuming that the scroll might have some issue on the slider at the top. Do you have some feedback regarding this issue ? We may need this theme for one of our projects.

ThemeCanon

The slider at the top is touch enabled, so your swipe gesture may be progressing the slide instead of scrolling the page. It’s the fist I have heard of this though.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, I’m sorry but I can’t seem to download the plugins via wordpress. Is there some way I can get a link to them? Thanks

ThemeCanon

Hi Hybird, they are also shipped with the theme, look in the theme folder / inc / lib / plugins. You can install these if the auto/recommend install does work.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

If I wanted to use this in WPMU as a landing page with a pulldown for different cities, could I easily do that?

ThemeCanon

Hi, I’m not sure what WPMU is – could you explain in more detail?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
JRUBY Purchased

Hi Kenny,

I am really enjoying the theme. Using it for Wordpress.

Question: Is it possible to make a page a category also? What I am having trouble with is that my menu link title ‘product’ can be clicked through; however there is no content on that page. I am just using it as a ‘menu title’ persay. It is more important that the ‘menu item’ ‘product’ has the correct drop down pages. Hopefully that makes sense.

In regards to above. Would it be more beneficial to make my pages posts>categorize them> then link the info under the ‘products’ menu? My problem with this is that I want these ‘posts’ which are currently pages, under that menu title.

Here is a link to the page: http://jeffssoundanswers.com/products/

Thank you. J

ThemeCanon

In the section Appearance / Menus / you can add categories and product categories to your menu: see this screenshot: http://monosnap.com/image/l0QpgnIFpZ2DGIdYzRrrnZWZgsqTio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Another couple of questions:

1/ I’m trying to suppress the theme meta description so I can use a SEO plugin; however, after saving the settings to suppress the Kodax theme’s meta description multiple times it appears that the theme meta description is still there. As a result, I’m having a hard time getting Facebook to show an image when I try to post a link because there is “More Than One OG URL Specified.” Is there another way to suppress the theme’s meta description?

2/ For the Kodax slider, is there a way to resize the image shown so that you can see more of the information at the bottom of the page? Currently it looks like there’s the full-sized image, but then it’s confusing for users to know that the page is scrollable and that there is more content at the bottom. We’d like to resize the home page image to make it more apparent that there is content at the bottom of the page.

Thanks!

ThemeCanon

Hi, please send us a mail through the email form on our profile page and we will try to help you out :)

Default-user

Hi there, I’m getting responses to this comment thread and the other one via Gmail, but have yet to see the actual responses to my questions. It was not in my spam box either. Is there another way of sending me the responses? Thank you!

ThemeCanon

Hi felicia, I have resent our response to your alternate email adress. Let us know if it doesn’t show up :)

Default-user

Thank you for your help! Unfortunately, the email still hasn’t shown up. :( Would it be easier to call?

ThemeCanon

Hi Felicia, We have now resent to your other email account

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jjhpmag Purchased

Great Theme!

Wondering what the best size for photos would be for the slider. Don’t see where I can edit the ratio for the slider so I guess I have to alter the photos before saving to the slider.

Any suggestions? Thanks!

ThemeCanon

Our example images are 1820×1194px

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Is there any easy way to run the flex quote slider from the homepage template on all pages via footer.php?

I’ve revised this portion of the theme to run full-width with a background image on the homepage, sitting just above the footer and would love to carry this throughout the entire site. I did end up grabbing your piece of code for this in the homepage template file and moved it over to footer.php, but it’s just not activating for me. Is there a function for this script that would need to be altered as well or…?

Thanks for your time on this! ...and awesome theme by the way.

ThemeCanon

Hi Taylor, If I understand correct your wanting to use the flex quote slider on other pages? You would have to hard code this into the template as you suggest, but yes it should work.

You can get a sample of the quote slider markup from the typography page from the original content.

Default-user

Right, thanks a lot for pointing me in the right direction.

Cheers -T

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
whizbang Purchased

Can you explain the Kodax custom field values? Or where I can find the info? Thanks!

ThemeCanon

Kodax doesn’t use custom fields. You can hide custom fields by going to screen settings.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a pre-purchase questiona. Is it possible to make the titles (or images) of blocks on the homepage linkable? As I see in the demo they are just text and a Font Awsome icon and without a link they are quite a deal breaker for me.

Thanks!

ThemeCanon

Yes the titles can be links on the home page. ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
JRUBY Purchased

Hello,

I really enjoy your site. However, I cannot access the site via mobile. I get a “site not found” on all my tablet/phone devices. I access mobile.jeffssoundanswers.com to preview and still same response. I have responsive design checked. My site is www.jeffssoundanswers.com

Thank you! J

ThemeCanon

Hi, that does sound strange – are you able to view our preview site from your mobile devices? If yes, then your issue is probably caused by your server/sub-domain setup. :)

Default-user
JRUBY Purchased

I can access the demo via iPhone 5, but only for a moment before the safari app kills itself. Is this a common occurrence?

ThemeCanon

With .mobile you are using some 3rd party program to render the theme in a particular emulator. Stop using this as it is the problem.

by
by
by
by
by
by