ThemeBeans

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125 comments found.

Hello,

I’ve purchased your great theme KOI.

I would like to know if there is any chance to change the stacked images gallery layout. I need to have every image in a smaller size and with a grid layout like the homepage. Moreover I need a lightbox gallery when clicking on the image (like the one that comes when clicking on the magnifying glass of the homepage images).

Can I have thumbnails in the homepage gallery lightbox?

I hope this could be possible.

Thx, Stephan

jonpedlow

jonpedlow Author Team

Hi

Do you mind requesting support through our official support channel ( http://themebeans.com/support )? It’s much more effective streamlining support communication instead of this commenting system

Cheers

My thumbnail rollovers do not seem to be working even though I have Enable Portfolio Sliding Grid checked. Also, if I resize my browser window down to mobile sizes, the thumbnail rollovers appear, but stay on permanently. Any help is appreciated.

jonpedlow

jonpedlow Author Team

Hi there!

Thanks for purchasing one of our themes! Please note that support is operated through our Help Center.

To get in touch, create an account, login and create a ticket. We’ll take a look at your issue and get you some help usually within 24-48 hours.

Help Center | Login | Open a Ticket

Cheers! Jon

Just submitted a ticket. Thanks!

dmoggey

dmoggey Purchased

Hi there,

Really want to start using your theme, as I’ve just purchased it. Would be great to have the demo content to get started. The link you’ve provided to koi.xml is no longer working though. Can you please provide again?

Thanks guys!

jonpedlow

jonpedlow Author Team

Hi there!

Thanks for purchasing one of our themes! Please note that support is operated through our Help Center.

To get in touch, create an account, login and create a ticket. We’ll take a look at your issue and get you some help usually within 24-48 hours.

Help Center | Login | Open a Ticket

Cheers! Jon

Hello, Just bought your theme ( nice and clean , loving it) and i would like to know if there is a way to get the demo version to start with ? Many thanks . David

Hey Hyperion101, we do have a Premium Installation service to set up a theme install exactly like the demo.

Glad you’re liking Koi!

Cheers! Rich

Hi, I love this theme but have recently a CSS problem. When writing text in a page all formatting disappears. Images drop to the left. Images and neither the portfolio can be updated because the “pencil” is missing when you click on the item. I’ve checked this in different browsers so it is not a browser issue. The problem appeared after the latest update and isn’t there in the 2015 theme. CSS works there and the “pencil” is visible in the editor.

I would love to have this fixed as I have an exhibition coming up so I need to update my page. www.douwe.no

I’ve tried to find personal support on your support pages but there is no way to contact you so I do it here.

Kind regards, Douwe

Oh, and I tried to disable all plugins apart from the bean ones

Hi there! Thanks for purchasing one of our themes! Please note that support is operated through our Help Center.

To get in touch, create an account, login and create a ticket. We’ll take a look at your issue and get you some help usually within 24-48 hours.

Help Center | Login | Open a Ticket

Cheers! Rich

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