Discussion on Konstruktor – Responsive Corporate WordPress Theme

198 comments found

Is Konstruktor Wordpress Multisite 3.5.1 support?

Dream-Theme

Hi, No

Attention! Due to technical reasons support requests will not be processed from June 13 to June 16 (inclusively). All requests collected during this period will be processed in order they were recieved on Monday, June 17.

Thank you so much for patience and understanding!

jctatulli Purchased

The recent tweets widget is no longer working. I believe this is due to twitter retiring their v1 api.

Will you be updating this widget to work with the current Twitter api?

Dream-Theme

Hello, Please use standard twitter widget. That’s what they encourage people to do…

Default-user
jctatulli Purchased

What is the standard twitter widget and where do I get it please? Will this new widget look like the theme as the previous one did?

maxrid Purchased

Hi Dream-Theme.

I have small issue with posts using your theme.

The issue is every time I set a “Featured Image” for a post, the image is also inserted into the actual post. How can I remove the featured image from inserting into the post. I setting the featured image so that, it will show as thumbnail when its displayed in the blog list widget.

Please help.

Ridin

maxrid Purchased

Hi Dream-Theme,

One more thing is that, when the featured image is clicked on the homepage, it shows enlarge version of the image instead of taking the user to the post page. I have tried to change the link but the link keep setting itself back to old one.

Please advise.

Ridin

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

boliarka Purchased

What’s up with your customer support?

Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h in the order they were received.

More than 48 hours i was opened ticket (2958) – asking you to send me files for Jigoshop and WooCommerce plugins… still no answer … why?

best regard ex client

Dream-Theme

Hello,

[normally] != guaranteed. Our support staff was absent for couple of days. We’re sorry for this delay. All tickets will be processed within 8 hours.

Again, sorry for inconvenience and thank you for understanding.

Can anyone tell me how to make the social icons link to a new page instead of in the existing page?

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi I got this error.” Cannot modify header information – headers already sent by (output started at /home/despacho/public_html/scl-grupoici/wp-content/themes/scl/functions/modules/helpers/template-helpers.php:1471) in /home/despacho/public_html/scl-grupoici/wp-login.php on line 380”

Hope you can help me

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

klvo Purchased

Is this theme compatible with Wordpress 3.6? Thanks!

Dream-Theme

Hi, Yes.

Hi everyone,

Probably many of you noticed that for past 2-3 weeks our average response time notably increased. For some older products it frankly sucks! We are upset by this fact no less than you. After analyzing the situation we came 2 for conclusions:
  • Large amount of sales of The7 WordPress theme proportionally increased the level of support requests. We were not prepared for that.
  • About 50% of support request are customization.
I’d like to elaborate on the last statement. Despite our Support Policy (http://support.dream-theme.com/support-policy/) clearly states that we do not provide customization. We were actually providing it.

Now we faced the fact that customization requests not only are 50% of all requests, but takes up to 70% of our support time. This means that users who experiences real issues with our products are not getting their replies in time. 

Therefore we are going to stop processing customization requests and severe server issues via tickets. In the same time, we’re opening Forum where users and developers can discuss these questions. At first it will be open for The7 theme buyers only. If all goes well, we’ll extend it to other products.

 

Thank you so much for understanding! Miroslav (from Dream-Theme)

The DT-Contact form is not working. Whenever I fill the form and submit it says the message has not been sent! Can you please let me know how can I fix it?

Dream-Theme

Hi, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.Thanks!

Default-user

Have already done that. Please have a look http://support.dream-theme.com/tickets/dt-contact-form/

Updated WordPress on garystanislawski.net—now I have a visible line of code. How do I get that code off there, please? I would be glad to give you access to fix it. Please email me as soon as you can.

rockn Purchased

Hi, having an issue:

This is the message, after activating the theme, i am recieveing via WP back-end:

Warning: Invalid argument supplied for foreach() in /home/content/56/3406156/html/vapekings/wp-content/themes/dt-konstruktor/plugins/options-framework/admin/options-functions.php on line 1049

Warning: Cannot modify header information – headers already sent by (output started at /home/content/56/3406156/html/vapekings/wp-content/themes/dt-konstruktor/plugins/options-framework/admin/options-functions.php:1049) in /home/content/56/3406156/html/vapekings/wp-includes/option.php on line 563

Warning: Cannot modify header information – headers already sent by (output started at /home/content/56/3406156/html/vapekings/wp-content/themes/dt-konstruktor/plugins/options-framework/admin/options-functions.php:1049) in /home/content/56/3406156/html/vapekings/wp-includes/option.php on line 564

Please advise.

And yes, I have followed your instructions via manual up to Step 4: Theme Options.

Dream-Theme

Hi,

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

Hi.
I developed and maintain a website using this theme for a NFP client.
Is this theme compatible with Wordpress v3.8 ?
Is it likely to be updated in the near future ?
Thanks.

Dream-Theme

Hello,
No testing data at this moment :( Sorry.

Hi, after the 3,7 wp update I have this error message on the front end of the site “Warning: Missing argument 2 for wpdb::prepare(), called in /web/htdocs/www.luxxindustry.it/home/wp-content/themes/luxx/functions/core/core-filters.php on line 8 and defined in /web/htdocs/www.luxxindustry.it/home/wp-includes/wp-db.php on line 992”.

Can you help me please? I posted the request on the support page but I didn’t receive answer until now.

Best regards

Dream-Theme

Hi,
What version of Konstruktor are you using? Thanks!

Default-user

Hi, is the 1.0.1 version

klvo Purchased

hello…is this theme wordpress 3.8 compatible?

Dream-Theme

Hi,
No testing data at this moment. Sorry :(

AndrewCHK Purchased

Bought this one but never use. What a sudden?!!!

A.

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