855 comments found

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 4-5 years
  • Beta Tester
  • Bought between 10 and 49 items
  • United Kingdom
BexFX Purchased

Hi,

I’m having a bit of trouble trying to figure out why the portfolio projects aren’t showing up on the webiste: http://indagator.co.uk/

Any ideas what I’m doing wrong? The portfolio is filled with the dummy content and some test content that I have added, but it won’t appear.

:- ?

Flow
Flow Author

Looks good, only thumbnails are missing: http://support.devatic.com/?page_id=74

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India
Ntr10r Purchased

Hello Flow, I updated the theme and chrome to the latest version but that’s just me. a lot of other people seeking details for my event are facing problems. How can I address their issues? Is there something that can be done because asking each of them to update their chrome version isn’t feasible. Pleae help.. Thanks :)

Flow
Flow Author

As long as you use the newest version of your favorite browser and the newest version of the theme – no problems should arise.

  • It’s not my fault that Firefox on Mac doesn’t support PNG cursors (it’s definitely their bug – confirmed by Firefox developers).
  • Similarly, it’s not my fault that Chrome (and only Chrome) did something wrong with z-index and they now calculate “auto” z-index differently than in versions 18-22. I bet it’s going to be fixed because this behavior is different than in Firefox, IE9 , Safari and Opera, so I assume it’s wrong.

All I can do is provide workaround to browser mistakes and such workarounds are available in v1.0.4.1. They weren’t available before because some issues were not present before.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
nenezito Purchased

hi,

The background doesn’t show in vimeo presentation

thx

Flow
Flow Author

I see that you already created support ticket and it’s resolved now. The problem was modified CSS .

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hi Flow,

First: Congrats this theme is rocks!

Second: I started to work with theme today and I the thumbnail image on the grid doesn’t load.

Please take a look: http://66.147.242.93/~rrossico/dev/

Can you help me with this point? yks

Flow
Flow Author

Thank you!

Please try: http://support.devatic.com/?page_id=74

And if that won’t help, please create support ticket: http://support.forcg.com/

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hi Flow,

What is the size of the standard image on portfolio? I upload some image and I think the automatic resize cut the image.

I have some panoramic image. What a I need to do in this cases?

tks

Flow
Flow Author

Yes, it will resize and crop it to fit your screen. You can use “fit screen” mode to prevent that in SuperSlide Editor.

vyaa
vyaa Purchased

Hi Flow,

tks for your help. Just one more question: When I fit a small image the before and later image show on the left and right sides. Is it possible deactivated this? Just show the image in the center and the black side?

vyaa
vyaa Purchased

Tks Flow! It’s good now!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

I really love this theme and want to purchase it however I need to display full page video as well as full page images is easily made possible?

Thanks

Flow
Flow Author

Thanks, I’m glad that you like it :) It supports both images and YouTube/Vimeo videos.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
lolyton Purchased

Hi, bought this theme today, but have encountered a problem that’s been making me scratch my head for a few hours now. Hopefully you can shed some light on as to what is going on. I have 4 jpgs, that i can’t upload into the slide management. I have uploaded about 20 images, but these 4 just didn’t appear, their squares were blank, and they come up as question marks on the site. they underwent the same treatment as all the others. I have since tried to rename them, have saved the originals back to a jpg in a different name, but no matter what i do the images will not upload (even tried other browsers). I have uploaded different images since, with no problems but not these, i can see no reason to it. Everything else running great so far.

Flow
Flow Author

You can always upload them via “Media Library” or “Image” icon. These uploads are handled by WordPress, so they should not fail.

Anyway, please visit our support forum to get quick help. That’s the only place where we are able to effectively track issues like that. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
lolyton Purchased

Just found a very awkward workaround, not ideal but hopefully will only be these 4 images. If i upload them directly to my domain, then copy their url into the upload section of the slide management. Very weird why they will not go up another way. Would be good if someone did have a better solution just in case it happens again.

Flow
Flow Author

You can also try uploading them via “Media Library”. That should help.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
lolyton Purchased

Does keep doing it, every time i upload around 20 images, there will be at least 4 that fail and i have to upload with the workaround, a better solution would be good.

Flow
Flow Author

It might be caused by server that rejects them but I’ll need to take a look at AJAX response result to tell you more. It can be found in JS Console with exact result (error or success).

Please use our support forum to get quick help. That’s the only place where we are able to effectively track issues like that. Thanks!

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hy Flow,

Is it possible to full align the text of project description? And add paragraph?

tks

Flow
Flow Author

Please use our support forum to get quick help. That’s the only place where we are able to effectively track issues like that. Thanks!

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hi Flow,

I need to change the text of Project date -> Data; Project Agency -> Construtora, Project Client -> Localização; Our Role -> área construída.

Can you help me?

Flow
Flow Author

Please use our support forum to get quick help. That’s the only place where we are able to effectively track issues like that. Thanks!

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hi Flow,

I installed the contact form 7 plugin but the form show strange.

Please take a look: http://66.147.242.93/~rrossico/dev/contato
Flow
Flow Author

On support forum you can grab correct Contact Form 7 code. It basically puts labels inside fields like on demo.

vyaa
vyaa Purchased

I do that, but the form still strange.

vyaa
vyaa Purchased

Sorry I was crab the code from documentation, now I crab from support and it’s ok.

tks

Flow
Flow Author

Let’s keep in touch on support forum :) Thanks. You will get quicker replies there.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years
vyaa Purchased

Hi Flow,

Why my Service page show different than the demo? I follow all steps in documentation. http://66.147.242.93/~rrossico/dev/servicos

Flow
Flow Author

I think you nested shortcodes somehow because not all of them are parsed.

vyaa
vyaa Purchased

Sorry, I wrote the content in wrong place. Now is good! tks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey Flow

I’m installed the Konzept theme on www.michaelfisher.com and it used to function flawlessly, but now, when I click on one of the boxes on the home page in Chrome on my computer (64-bit Windows 7), the website doesn’t display the portfolio.

The theme still functions flawlessly in Safari on my friend’s MacBook Pro.

Please advise.

Flow
Flow Author

Please update to v1.0.4.1. It should help.

Default-user

Thank you for responding so quickly; v1.0.4.1 works perfectly.

Thanks Flow.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey Flow

I just remembered one issue that escaped me earlier.

Occasionally, when the home page for the Konzept theme is set to be populated by the 300×400 px. thumbnails, a transparent space will appear in lieu of three of four of the thumbnails in a random row, starting from the left side of the screen.

I’ve included a screen shot here: http://www.flickr.com/photos/88601596@N08/8080521596/

Please advise.

Flow
Flow Author

I didn’t notice this on demo in any browser fortunately, so I hope that this can be fixed relatively easy. What browser were you using?

To make it work the best it could please use 400×300px images only. Image resizer tries to make them 400×300px but if even ones gets resized to let’s say 400×299px then it might be problematic. We can’t guarantee that it’s going to resize all of them to exactly 400×300px due to number rounding differences (1px of difference can happen). So, perhaps 1 image has strange pixel ratio and size and our resizer fails to crop and resize that to exactly 400×300px (although that should happen very rarely).

Default-user

I’m using Chrome, but that’s a good point; I’m going to make sure all of the thumbnails are 400×300px and report back.

Thanks again for responding so quickly.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey Flow

Hate to be a pain, but ever since I updated Konzept to the most current version, I haven’t been able to upload any new slides to any Portfolios.

I’ve tried uploading .PNG files by dragging-and-dropping the slides and by clicking the Add Files tab, but the files aren’t uploaded; they’re converted to “xpx” files instead.

I’ve tried both of these methods in Chrome and Firefox.

Can you help me out?

Thanks!

Flow
Flow Author

Please use our support forum to get quick help. That’s the only place where we are able to effectively track issues like that. Thanks!

You can use “Media Library” or “Image” icon to upload images, so you’ve got still two working alternatives. And to resolve Drag&Drop I’ll need to login to your website and check.

Default-user

That worked, thanks!

And I’ll post everything in the future in the forum.

Thanks again.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
StofferT Purchased

Thanks for a great theme. I would like to integrate a soundcloud widget as a portfolio item. Like a YouTube video or Vimeo Video. Is that possible? www.stoffert.dk

Flow
Flow Author

It’s possible with modification to framework/shortcodes/konzept-slides/slides.php file. With some basics of PHP /HTML/CSS knowledge you can embed it just like we do it with YouTube and Vimeo players. We can help you with that on our support forum in “Hire Developer” area. The nearest available delivery dates are 2-3 weeks from now.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years
yougeen Purchased

Hey Flow,

thanks for your great Theme.. Everything works right – just one Thing i can not fix.

The Portfolio. I followed the instructions on your forum in Knowledbase now I´m geting my Thumbnails but the Slideshow & Mouse-Over doesn´t work any more…

I checked with firebug and got many errors displayed: the most displayed one is THIS : TypeError: f.easing[i.animatedProperties[this.prop]] is not a function

...d[d.length]=encodeURIComponent(a)+”=”+encodeURIComponent(b)};c===b&&(c=f.ajaxSet… Maybe you can help me with that? I register in the Suport an updated my Profile.

Hope you can get there and give me a reply…

Thanks a lot & greetings from Berlin. yougene

PS. I´m using: Firefox 16 – Firebug – 1.10.4 – Safari – 6.0.1

Flow
Flow Author

Hmm, Can I have your URL , please? Please deactivate all plugins for now. What hosting are you using?

Default-user
yougeen Purchased

I deactivated them right now. I send you the link via Profile

My Host is 1und1

Flow
Flow Author

1und1 hosting – I don’t know it but it’s not on our black list of hosting companies :) So, it should be all good.

Some hosting companies disable Smart Image Resizer and Timthumb, so they are definitely bad choice but this one seems to be okay (furthermore your thumbnails show up from what I see).

Default-user
yougeen Purchased

Hey Flow,

Sorry for that late reply. Was in a Meeting & Photoshoot with a client.

I delete the Plugin (fancy-image-show) and now it works. Thank you so much.

But theres another Issue. I don’t get the Mouse Over effect on the Thumbnails.

Is there maybe something else to fix oder to delete?

Thank you.

Flow
Flow Author

I think that your second questions is already resolved via email, too. It was just [Konzept > General] setting change to enable rollover.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Your theme is a masterpiece Flow ! Thanks for such a great work !

I’ll try to make use of the 1000th licence as much as it deserves !! ;)

Flow
Flow Author

Thank you so much! :)

It’s still awaiting significant code improvements but the idea behind it and creative approach are worth keeping it up to date for a long time in my opinion, so its current release is not its final one but I hope you’ll find v1.0.4.1 mostly flawless.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aygenc Purchased

Hello, i just bought you theme… Everything is perfect except internet explorer problem :) I’m using IE v. 8.0.7600.16385 Also some of my friends though me about the scaling problem in IE. I checked your demo in IE, and scaling problem also available. Portfolio images are not scaled and fit to screen. Safari, Firefox, Chrome is Ok. But portfolio is not working properly in IE.

Thank you…

Flow
Flow Author

Thanks for noticing. We’ve already changed some mechanisms to improve IE scaling but it looks like it still persists. Please test in IE9 or IE10 . IE6,7,8 are not supported (and they display style wrongly anyway). I’ll keep you updated on progress of resolving this on item page. You can expect fix in the nearest Konzept update.

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