137 comments found

Hi, I would like to edit to edit the word “Quantity” in the product page (replace it by another word). How can i do it?

Screenshot: http://hpics.li/97d14bf

Thanks

Tokokoo

Hi,

That is generated from woocommerce javascript. they can’t be changed manually.

hi, the koorsi-theme is very beautiful. I only have one issue concerning responsiveness for the koorsi-shortcodes: the koo-shortcodes for columns in repsonsive designs should break into new lines below a certain width of the viewports – instead of becoming ever smaller and smaller columns.

On several pages I use the shortcode: [koo_one_half] ... content goes here …[/koo_one_half] content goes here …[/koo_one_half_last]

When resizing the browser or viewing the page on iphone the 2 columns always stay besides each other – instead of the second column to break down onto a new line, say… below 400 px width…

The rest of the theme breaks down nicely and responsive (like the widgets, sidebar or the woocommerce-product-shortcodes etc.), so I am quite bewildered that the koorsi-shortcodes don’t seem to make it happen as well.

The website actually is in maintenance mode, so if you would like to view the site please let me know an address where I can send the login.

thanks a lot and best regards, connie

fairmarketing

Hi, I just sent you an email with the url and login-info. thanks a lot in advance! connie

Tokokoo

Hi,

Sorry for the late reply. we will check your email.

Tokokoo

Hi,

sorry we can not find the email you send to me because there are too many incoming emails in our inbox. can you open a new ticket at http://tokokoo.com/ticketing/ please?

http://upic.me/i/cu/51untitled.png

I want to change the language Home Where need to edit

Tokokoo

Hi,

Can you open a new ticket at http://tokokoo.com/ticketing/ please?

Hi guys. I am happy with this template for everything BUT how it handles in Responsive mode. It is unworkable on an iPhone5. When will you jump on this hole to an otherwise wonderful theme?

Also, when will this be WP 3.8 ready?

Thanks again,

Rico

Tokokoo

Hi Rico,

Please check your email, we have replied your ticket at tokokoo.com support.

Hello,

Google Webmaster tools shows the following errors with your theme in the bbpress pages:

Warning: At least one field must be set for HatomEntry Warning: Missing required field “entry-title”. Warning: Missing required field “updated”. Warning: Missing required hCard “author”.

Can you tell me what I have to modified and in which files?

Thank you in advance,

Tokokoo

Hi,

Be patient please, because we also replying another ticket. may be your ticket still on queue.

Tokokoo

Hi,

Be patient please, because we also replying another ticket. may be your ticket still on queue.

Tokokoo

Hi,

Be patient please, because we also replying another ticket. may be your ticket still on queue.

Besmir Purchased

I keep getting this error please help.

Revolution Slider Error: Slider with alias not found. Maybe you mean: ‘tosh1’

Tokokoo

Hi besmir, if you still have a problem please open new ticket at www.tokokoo.com/ticketing/ my team will help you soon as possible. Don’t forget to give us the temporary access, so we can help you directly. Thanks

Where is the version # located on the chart below so that I can see that I have the latest one? Thx!

Where is the version # located on the chart below so that I can see that I have the latest one? Thx!

tokokoo, please check ticket i sent yesterday did not get any reply yet..

waiting here..

Tokokoo

Hi,

We are sorry, we will check it .

Hello,

I opened a support ticket two days ago but didn’t hear back from you guys yet.

I have a problem with the responsiveness of the short codes. Everything works really well, only this doesn’t. The columns don’t break into new lines and the size doesn’t adapt.

Please help me out very soon. My ticket number is #669314

Thank you so much!

Tokokoo

Hi,

Sorry for very late.

We will check your ticket and answered it ASAP.

1.Can I use categories and subcategories for my products at catalog or at woocommerce page? 2.What’s the demo account at the preview site?

Tokokoo

Hi,

Sorry for the late reply. 1. You can check it here : http://tokokoo.com/demo/koorsi/shop/ it will answer your question number 1.

2. Sorry. We are do not provide any account for our live demo site.

Thank You.

Hi I can’t get my theme to appear full width. The menu is always smaller than the one on the preview on here. I’ve tried changing the the layout on page via clicking full width and on the customise option.

Tokokoo

Hi inwonderland,

Do you have any URLs or screenshots for us to check?

If you prefer not to give this in public, you can always submit your ticket at http://tokokoo.com/ticketing

We’ll be waiting.

HI there,

I recently purchased the koorsi theme and installed it but when I tried to install te plugins are not installed and it is throwing this error “Download failed. A valid URL was not provided.” This is happening for the following plugins:

- Koo Shortcodes - Revolution Slider - YITH WooCommerce Zoom Magnifier

How do I install them

Tokokoo

Hi betimism,

Try to open your includes/functions/plugins.php. Go to line 53, find and remove/comment this line:

'source'   => 'yith-woocommerce-zoom-magnifier.zip',

You should already be able to install the YITH WooCommerce Zoom Magnifier plugin.

For Koo Shortcodes and Revolution Slider, if you still unable to install them, you can install them manually by uploading the zip files. You can find both on the theme folder inside /includes/plugins/

Hope this helps.

Please handle my request #669314. I’ve been waiting for several weeks as you know. Thank you.

Tokokoo

Hi,

Please check your ticket again. i’ve replied your ticket .

Thank You.

Hello! I just purchased this theme and installed it. Right off the bat, I’m getting errors from when I tried to install all the recommended and required plugins for the following:

  • An error occurred while installing Koo Shortcodes: Download failed. A valid URL was not provided..
  • An error occurred while installing Revolution Slider: Download failed. A valid URL was not provided..
  • An error occurred while installing YITH WooCommerce Zoom Magnifier: Download failed. A valid URL was not provided..

Please advise? I see that you don’t have a ticket/support system for this theme? Let me know. Thanks!

Tokokoo

Hi,

If you failed while installing these plugin, please install it manually. you can get these plugin inside the folder : koorsi\includes\plugins

Hope it helps.

I am pitching your theme to my client and I have 3 questions for you as we only need to show our products with A) multiple views, B) brief description B) table of details E) Instructions download

1.Is it possible to display products without any pricing and without the shopping cart function? We only wish to display our items with the information above. 2. Can we expand the table in the Product> Additional Information tab with 10 rows? 3. Can we add a tab for a link to download a PDF manual or replace the customer reviews tab to do this?

Thanks!

Tokokoo

Hi,

1. Yes you can 2. No, 3. No.

I purchased your theme on your website. Please reply to my queries! My Ticket number is 856196.

Tokokoo

Hi Geraldine,

We have replied your ticket. Please check again :)

Have a nice day!

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