77 comments found

Hi

When I go to Complete Initial Setup in Appearance > Menus and tick the checkbox for ‘Main Menu’ next to Theme Locations, after I save changes it is now unchecked again and the menu does not show on the site. No matter how many times I check the ‘Main Menu’ box, it is not checked when I save and refresh. Could you please assist?

UXbarn

Hi,

Most of the cases, the cause of this issue is because of the incorrect installed path of the theme.

Please make sure that the path of the installed theme on your server looks like this (you can use FTP client like FileZilla to check it):

/wp-content/themes/Kose/

If it is already correct and still have the issue, please open a private ticket at http://uxbarn.ticksy.com/ and send me:

1. FTP info (address, username and pwd)
2. Site URL + login account

muvadi Purchased

Hi, thanks for your work! I have a question, I can always show the footer? http://i.imgur.com/jzGRiMT.jpg?1 thanks!

UXbarn

Hi,

Hmm. Actually the footer should already displays. Could you please elaborate a bit more about the case?

Default-user
muvadi Purchased

Yes, now I can see the footer only for screen < 1136px, I would like to see for screen < 1136 and for screen > 1136px.

UXbarn

Oh actually the footer on the > 1136px screen always displays in the side panel as you can see from this screenshot: http://cl.ly/image/3u3D0o043f1J. Once the layout is changed due to smaller screen, it will become the footer bar instead.

As soon as I activate UXBarn Portfolio plugin, I get the below error

Fatal error: Call to undefined function remove_image_size() in /home/joakman/public_html/wp-content/themes/Kose/includes/plugin-codes/custom-uxbarn-portfolio.php on line 9

A similar thing happens with UXBarn Team

Default-user

nevermind, I was using WordPress 3.8.2 after upgrade it seems to work.

UXbarn

Great! Anyway, please consider to update WP to the latest version (as I am writing, it is 3.9.2). The theme also works best from WP 3.9.x as stated in the item details page. :)

felixghy Purchased

i just purchased the theme, it is great theme. having three questions here: 1. how to remove ‘related work’ on portfolio item page 2. is there any button short code 3. i have 400 portfolio items, anyway to import them? (can have a xml format if applicable)

thank you

UXbarn

Hi there!

1. Please go to “Settings > UXbarn Portfolio Options” and select “No” for the “Display Related Works?” option.

2. You can normally add the button using included Visual Composer plugin. On the page edit screen, click “Backend Editor > Add element” and select “Button” element to add it into the page content.

Anyway, after adding the button element, if you would like to get its shortcode, click “Classic mode” of the editor to get back to the default one and there you will see the shortcodes. (screenshot: http://cl.ly/image/270i2c2U3R2Y ).

3. Are those items from another theme? I am afraid not because those portfolio items might be created using different custom post type.

drewhew Purchased

You know. I try to check through the documentation, the FAQs on the Ticksy site and even fooling around the code myself before asking a question. But I’m having no luck whatsoever with this one.

I’m trying to do a category and then sub-category setup on the portfolio page. I noticed when creating new categories there was an option to give the new category a parent, so I tried that, Not only does it not work, the portfolios to which I apply the new categories with a parent don’t even show up on the 3- or 4-column pages.

I tried adding a second portfolio element on your 3-column page but all that does is to show a set of categories and thumbnails at the top followed by the new categories with another set of thumbnails below.

1. So, what exactly is the purpose of a parent category, if not for creating sub-categories?

2. How can I create a system that allows me to go into a second tier of filters? (e.g. I may list Hotels, Villas, Restaurants and then allow a visitor to drill down even further to display hotels by city etc)

Ideally, I’d like to have the two (or even three) rows of filters all at the top, one below the other.

e.g.

ALL Hotels Villas Restaurants Parks
ALL NY Boston Miami Chicago

(Then all thumbnails down here)

Is this “doable”?

Default-user
drewhew Purchased

Is there any way I could alter the .js or .css files to achieve this, or otherwise code it in?

It’s critical to what I need to accomplish.

UXbarn

I believe it is possible to achieve with the customization on PHP, JS and CSS files of the theme. I would suggest to go to http://studio.envato.com/ for any theme customization services in this case.

Default-user
drewhew Purchased

Will do, thank you.

Hi I have a question for you…

We have a small image that fades in on one of the pages within the content area, this is delayed about 2 seconds as the background slider image (we only have one image) fades in. It’s a quick fade in but a fade in nonetheless.

Is there a way to prevent the background image from fading in at all as this seems to be the issue which is causing the 2 second delay. Once the background image comes into view the small image fades right in.

Thoughts?

UXbarn

Hello,

I am not sure I understand it correctly. Could you please send me the site URL of that page so I can have a look on that?

Anyway, for the background image, it might be because of the image loading so it may take some times depending on the image size (which is normal).

Hi there…

Yes the background image is loading which delays the animation on this page: http://effusiondesign.com/bellwhether2014/our-history/ the animation I’m talking about is WE WILL ROCK YOUR EVENT comes in about 2 seconds later. Is there a way to have the background image not fade in as I think that slight fade in of the background image is causing the issue.

UXbarn

Hi,

Thanks for more info. I just checked this on my end and seems like it is about the “waypoint” JS of the Visual Composer plugin that set this delay.

Please open ”/includes/plugin-codes/visual-composer/js/js_composer_front.js” file and find this line of code:

window.setTimeout(vc_waypoints, 1500);

Try changing the value of “1500” to “0” and the animation in the content area should display without initial delay.

mgotzel Purchased

font size

Hi, is there a possibilltiy to change the font size in genereal for all parts of the site? I changed the font to Josefin+Sans:400 from google fonts, and now all letters are very smal an uneasy to read. Especially the sub mnu of my Portfolio. I´m searching für an easy way to increase the fontsize for my whole website. THX Marc

UXbarn

Hi Marc,

You can add your custom CSS to adjust the font size for each part of the theme. I would recommend “Developer Tools” on Chrome or “Firebug” on Firefox to inspect the elements on the page. Then you can know which CSS selector to adjust.

Then put your custom CSS into the “Style Customizer > Others > Custom CSS” box.

Hi,

Very nice theme!

I have a question for you… When I embed a SWF file in the new post, I can’t change the height of SWF: http://yamistation.com/services/

I tried setting the height as 450 or 337, but it doesn’t work. What can I do?

Thanks for help!

UXbarn

Hi there!

Please try wrapping your “embed” tag with the “div” tag that has the class attribute value as “embed”. For example:

<div class="embed">
<embed width="800" height="450" type="application/x-shockwave-flash" src="http://yamistation.com/XXX.swf" quality="high">
</div>

This should help!

matthix Purchased

Hi there,

First off, great job on the Kose template.

Just wondering if there is there a simple way to add a search bar under the main menu in the box on the left side?

Thank you.

UXbarn

Hi,

You would need to edit the theme file and add the code for the search bar manually (also with its custom CSS).

The related file for the menu location is “header.php” file and you can see the search bar code in “searchform.php”.

drewhew Purchased

Hi Paul,

Wanted to fire off a few quick questions:

1. How do you make the Portfolio page flow over into additional pages once it gets to a certain number of items (like the blog list page)? Page 1, page 2 etc

2. How can I implement padding for images in portfolio 3-column page? I found this: .uxb-port-element-item img { width: 100%; }

And it “sort of” works for width: 98% but when I add a line for the height nothing changes there. I also tried to add “padding: 4px” and that seems to work until you do the mouseovers. Then you get an awful looking transition between original image and hover image.

3. Also wanted to add a Sidebar for posts only and not for blog main/list page. Currently, if I unhide sidebar, it shows up both on the main blog landing page as well as the individual posts when I click on each.

4. What is ideal/recommended video size? (And res)

5. How do I change the portfolio slug? (Saw an answer on your FAQ page but that applies to a different theme. Can’t find rewrite_array code in Kose)

(Here is the website with some of your dummy information still in place http://www.jamaica2go.com)

UXbarn

Hi,

1. Unfortunately there is no out of the box option for that. You would need to manually customize the theme for such functionality. The related code of the portfolio output is in ”/includes/plugin-codes/custom-uxbarn-portfolio.php” file, under the function of “uxbarn_custom_port_load_portfolio_shortcode()”.

2. Please go to “Style Customizer > Others > Custom CSS” and try using this CSS:

.uxb-port-element-item {
margin: 0 5px 10px;
}

/* 3 Columns */
.uxb-port-root-element-wrapper.col3 .uxb-port-element-item {
    width: 30%;
}

The concept is to add the margin then reduce the width of the ”.uxb-port-element-item” selector.

In case you would like to use custom CSS for other elements, I would recommend “Developer Tools” on Chrome or “Firebug” on Firefox to inspect the elements on the page. Then you can know which CSS selector to adjust.

3. There is no separate option for that. You would need to manually customize the code in “index.php” file to hide or remove the sidebar display on the blog-list page.

4. Did you mean the video file size to use as a fullscreen background? If so, actually the file size would depend on the video resolution. I would recommend using not to large and the file size around 2-3MB should be suitable. (The video resolution on this demo page: http://themes.uxbarn.com/wp/kose/blog/ , is 960×540 and the file size is about 2MB.)

5. You can find the portfolio slug in ”/includes/plugin-codes/custom-uxbarn-portfolio.php” file. Just search for the below code in the file:

'rewrite'             => array( 'slug' => __( 'portfolio', 'uxb_port' ), 'with_front' => false )
Default-user
drewhew Purchased

As always, many thanks for your assistance. Great work on the theme and excellent work providing feedback/support.

I’ll muddle my way through with the pagination to see what I can get going.

Much appreciated.

UXbarn

You’re welcome! :)

Hello there to start the comment, good job on the template. Is there is apdater PC / MAC Version, size 13 ° to the iPad and let it responsive only for Iphone / Android / Windows Phone? Thank you for your help Magical Support

UXbarn

Hi there!

Already responded to your ticket at http://uxbarn.ticksy.com/

joaomesk Purchased

Hi Paul,

When i click on a category, inside of the single portfolio page, i’m taken to a 4 column page. How can i change it to 3 column? I can’t find this option anywhere.

Thanks

UXbarn

Hi,

Please open ”/uxb_templates/taxonomy-portfolio.php” file and find this code:

uxb-port-root-element-wrapper related-items col4

Change from “col4” here to “col3” instead and it will be 3-column layout.

Default-user
joaomesk Purchased

Hello, it worked. Thank you :)

UXbarn

You’re welcome. ;)

does the theme support Wordrpess 4.0?

UXbarn

Hi,

Yes! :)

Default-user

thanks!

SeriousG Purchased

My website just went live and I found that the background images for nearly half my pages are not loading. Is there a way to solve this?

UXbarn

Hi,

Hmm. What is your site URL so I could have a look?

Hi,

On my site www.gymcompanymarine.com some users com pain that on desktop the menu crunches into itself and some of the items overlap. I found this on my own 11” macbook and surfing with safari on fullscreen mode fixed it. I believe its an overflow issue? What should I do?

UXbarn

Hi,

Hmm. The menu looks fine on my end here. Could you please send me the screenshot of the issue and maybe how to reproduce that?

Default-user

Sure, what’s your email for me to send to?

UXbarn

Please go to my profile page here: http://themeforest.net/user/UXbarn and send via the contact form on that page. :)

drewhew Purchased

Hi again.

This one is a tricky one:

Installed the Super Socializer plugin and it works great in a maximised browser on the desktop. However, on mobile devices (or if you reduce the height and width of the browser to simulate a small screen) the social share icons disappear.

I tried the automatic insert of the plugin as well as the shortcode. Just disappears.

Another “issue” is that photos from the full-screen slider do not shrink right down to the size of the smaller screens/windows, so some of the images are cut off.

UXbarn

Hi,

1. Please try contacting the plugin’s support forum for the plugin case.

Anyway, it sounds like it has something to do with CSS media query that will hide the icons on smaller resolution. You can use “Developer Tools” on Chrome to detect and check that element on the page. Then you might override that plugin’s CSS by your custom CSS instead (put it in “Style Customizer > Others > Custom CSS” of the theme).

2. Since the fullscreen background is fully controlled by CSS, the dimension will be determined by CSS automatically to fit and fill the viewport area. So it is possible that if the background image has the different aspect ratio comparing to the viewport, some of the edges may be cropped.

You can find more about the CSS “background-size” property and its “cover” value here: http://www.w3schools.com/cssref/css3_pr_background-size.asp

Default-user
drewhew Purchased

Thank you

UXbarn

You’re welcome. :)

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