Discussion on Koyorest - Responsive Retina Restaurant WP Theme

140 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Every time I enter a custom google maps link it does not work. No map shows up. Can you help me with this?

skygothemes

Hello, yes, please contact us via support center. http://skygothemes.ticksy.com/ And please attach your website address.

For your convenience and saving your time we provide support via ticket system where our answers goes faster with more precision.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hey great theme we have following issue 1. if I adjust the logo space then the tabs that is menu , about us etc. should be centred with the logo space for visual balance , so is there any way to do it.

2. What size is optimal for sliders because even I am putting 460×460 image its not adjusting in the slider box. IT is coming down away from the slider box.

thanks in advance Regards Prateek

skygothemes

Hello,

Please contact us via support center – http://skygothemes.ticksy.com/ and please attach your url to the ticket.

For your convenience and saving your time we provide support via ticket system where our answers goes faster with more precision.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico
Hello, your theme is wonderfull, i want to buy it, but I seem a issue with IE 11 (Windows 8.1), in the “New Events” area, in these links I show you the issue (the theme is ready to spanish language?). Regards http://tuexpansion.com/tmp_files/new_event_incomplete2.jpg http://tuexpansion.com/tmp_files/new_event_incomplete1.jpg
skygothemes

Hello,

This issues will be fixed in next update. We provide .op language files so you can change it to spanish.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I like this theme very very much, can I be sure that Woocommerce is installed in this theme in to the weekend, at last next week? If i’m going to buy it , then only with Woocommerce. Otherwise I must look for an other theme

Grts,

skygothemes

Hello, update should be already done, but we faced big problems because WooCommerce suddenly change templates so we need more time.

Default-user

Hello, thx for responding. Hope to see the WooCommerce Integration soon in this theme. I’ll wil wait for it. Good luck :-)

skygothemes

New version with WooCommerce Integration is ready.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

I’m not a huge fan of responsive, can this theme be non responsive? Another word, fixed site.

skygothemes

Hello, thanks for interest in Koyorest theme. Responsive design grid is one of unique features of koyorest theme, it’s better to use with responsible design but we can modify theme for every way that you want for additional fee.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

i am having issues with the custom google maps link. No map shows up. Can you help me with this?

skygothemes
Hello, Please contact us via our support center and we’ll quickly send you a solution. http://skygothemes.ticksy.com/

For your convenience and saving your time we provide support via ticket system where our answers goes faster with more precision.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

is it possible to use multilanguage plugin like qtranslate in that theme?

skygothemes

We provide .po language files so it should be possible.

Default-user

before buy theme is it possible to be sure that qtranslate plugin work fine?

skygothemes

We will try to install it to our demo for few days.

Default-user

hi there, did you tried to install qtranslate plugin?

skygothemes

Hello, we installed this plugin but unfortunately it’s required quite a lot of changing for our theme. In the future we really want to make this feature works, but for now we need to finish our current list of updates.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi guys,

Just some quick feedback on your support system:

When i purchased this theme you just started with your ticket system, there wasn’t much to see there. You were redirecting all questions asked here to you supportcentre. But now all archived questions are gone. I think it would be very valuable to leave all handled cases and modifications viewable to your customers. For me personally this helps a lot when making modifications and it should help you too because you’ll get less of the same questions when customers can search your supportforum. Actually I bought this theme because I expected your support to be open to the public and I am somewhat disapointed now.

I hope you will change this soon. Finally I’d like to know when we can expect your first update!

Thnx!

skygothemes

Hello,

Thank you for your feedback. Now we have mostly private tickets on our support center, and we can’t open most of them for public because we work with our customers individually and often in the tickets we can see private links, WordPress and FTP accesses, and another information for non public . We also work on FAQ for our themes, where we’ll publish most popular questions. We help our customers individually and private ticket system is very helpful for us, every one can contact us via support center with any questions and we will always try to do everything possible to help with our products, we often create customization for free and it’s needed to publish an access in a safe way.

Summing up, we can not open tickets for everyone, but thanks to your feedback we’ll create public ticket for general questions and suggestions and also we’ll create public ticket where customer’s will can public they sites with KoyoRest theme.

Best Regards.

Default-user

Thanks for your reply! I’m sure you are doing all you can to provide the best support. I hope to see some FAQ’s in the near future. I understand the ticket method and I guess i’m just used to a different method. I’ve been working with UpSolution (also on Envato), they use a WP forum for handling support, it works really well and users also have the option to send classified information via private messages. Check it out, it might be usefull!

Anyway, thanks for all the great work you’re doing so far and I’m looking forward to working with your theme.

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, your theme looks great! before i buy it i would like to know if it will work with an RTL WP version and will you provide a Hebrew PO for it?

Thanks.

Default-user

hi there, i can see that you have answered comments that ware sent after mine, why are you ignoring my question ?

skygothemes

Hello, Sorry but we were exploring this issue. If just some RTL plugins will be enought.

For now we doesn’t support RTL but we will consider it because a lot of users want this feature.

We provide default english .po files which each client can change manually or by using some plugins.

Default-user

Thanks, please notify me if you will create an RTL version. good luck :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased koyorest theme but I cant get the nice transitions when I switch page in the menu. How can I make the boxes “float around” when I switch page.

Best regard from Helene

skygothemes

Hello,

You need to use one page layout. Please look at onepage sample data to see how it works in practice. If you’ll have any questions please feel free to contact us via support center: http://skygothemes.ticksy.com/

For your convenience and saving your time we provide support via ticket system where our answers goes faster with more precision.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi ,, your theme looking great , its supporting RTL ?

skygothemes

Hello, For now we doesn’t support RTL but we will consider it because a lot of users want this feature.

Default-user

can you do it as special edition for me ,, and if yes ,, how much it will cost me

skygothemes

Hello, this week our developer team finish all updates for new release. After we can start to make RTL feature. Please write us a mail if you are interested and have this amount of time in reserve. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
sfm Purchased

Please help me to add fonts that have latin-ext signs. Urgent please.

Tnx

skygothemes
Hello, Please contact us via support center. http://skygothemes.ticksy.com/ Best Regards.
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

the map location for the [map] shortcode is hard coded into the CSS

Default-user

[map] google maps location is in koyo.sc.php

skygothemes

Hello, please write us an email or make ticket on our support system http://skygothemes.ticksy.com/ and we will send you an update.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 2-3 years

Before we purchase and test your template, can you tell us if we can easily change those polygons with icons to circles? Can we also easily use other colours than the ones you offer?

skygothemes

Hello, Thank you for interesting in our theme.

Basically it’s a feature we were thinking to make, to add triangles and circles. We can make it for you as a free customizations and deliver before update.

Graphical elements(stripes, etc.) are mostly in .svg format so to change colors it should be changed not just css but also .svg files Please contact us via mail or support system to discuss it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hey there, I would like to purchase the theme but I need to ask you guys a couple of things.

-can I use text and links on the front page picture frames? -can I use my own reservation box? -can I add multiple logos on the bar?

Thank you so much. Great theme!

skygothemes

Hello,

Thank you for interesting in our theme.

can I use text and links on the front page picture frames? Did you mean the small pictures with hovers?

-Can I use my own reservation box? Yes you can, we provide blocks that can contains another shortcodes. So you can put your shortcode.

-can I add multiple logos on the bar? If you are speaking about navigation bar and main logo, Wordpress functionality allows just use one logo.

Please send us mail skygothemes [at] gmail [dot] com

Thank you.

  • Netherlands
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do we add Facebook like in the demo page?

Would love to have it!

skygothemes
Hello, just put facebook iframe to one of the blocks. https://developers.facebook.com/docs/plugins/like-box-for-pages/
Default-user

I get a contact form in the block by pasting the iframe from facebook?? Empire state bldg….

skygothemes

Please make a ticket in our support system http://skygothemes.ticksy.com/ and describe your problem with details. What exactly you want to achieve?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi mate, love this theme. just have a few questions before I buy it. 1. I like to place my logo in the BIG frame up to the left (slider) but see that this is connected to the landscape image next to it. Can I change this? 2. Is there any page builder so I can drag and drop the different parts on each page or are they fixed? For example if I want MAKE A RESERVATION at the bottom – is that possible? 3. How is the images at the start page for example sorted by – categories or tags or galleries?

Great work with this theme… love it! just don’t want to be stuck with same layout forever so thats why I like to know.

skygothemes

Hello,
thanks for questions.
1) Yes you can, this parts are from different shortcodes, they do not depend on each other and if you’ll need some modification of it you can use additional css for it.
2) We have shortcode system and you can put shortcode in every place you want.
3) Images goes from shortcodes, but on the functional pages (for example galleries or menu) images were attached with category.

We offer support for our theme – http://skygothemes.ticksy.com/ and we can made tiny customization for free.
Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

A couple questions before I purchase. Does your theme come with xml files? Also is there a way to use other colors than the preset ones… maybe within the code?

Thank you

skygothemes

Hello, If you mean sample data in xml – yes. For now it’s needed to modify graphic files for your own color scheme, but we working on next update and we’ll have unlimited color schemes. This update will be available for next week. Best Regards.

Default-user

Thank you! I really forward to the update.

  • Netherlands
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

How can I change the language of the contact form fields? Name, subject etc…

I already tried to edit the .mo and .po files and found the words and edit those to my language, but it is still showing the English words.. Tried on different computers and browsers..

Thanks!

skygothemes

Hello,

Thank for purchase Koyorest Theme. Please contact us via support center http://skygothemes.ticksy.com/ and please attach url of your website, we will try to solved your problem asap.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

URGENT! Whenever I look at your template through any iPhone or iPad – it crashes! It crashes on nearly any page you try to view. What’s going on?

I really want to purchase this but obviously now ay I can with the present problem.

I’m using an iPhone 5 with the latest software update. I would really appreciate a rapid reply.

skygothemes

Hello,
We have tested on iphone 5 few minutes ago and everything look fine:
http://skygothemes.com/tf-imgs/koyo-mob.PNG

http://skygothemes.com/tf-imgs/koyo-mob2.PNG

http://skygothemes.com/tf-imgs/koyo-mob3.PNG

We will be very grateful if you’ll contact us via mail skygothemes[at]gmail.com with details of problem in your device (Screenshots, detailed version of ios and browser).
Thank you.

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