guuthemes

guuthemes supports this item

Supported

This author's response time can be up to 5 business days.

227 comments found.

I’ve purchased theme and have a comment about importing content so it looks like the demo to edit. I’ve tried to go to your forums but keep getting a blank page on more than one browser and I’ve tried more than once to access. Please send me a PM with an answer about how to access/import any demo content that may be available.

Hi,

Please send me a PM via my profile page, and I’ll try to help you out there.

Many thanks

marcyr

marcyr Purchased

Is it possible to duplicate items like the gallery? I don’t see any easy possibility in the layout manager.

Hi,

Not currently, no :(

Many thanks

I wasn’t sure where to post, but I saw week old posts on your support so I figured I would try here…

we did a brand new install of wordpress and used this theme. Every time we tried to upload the logo, it would upload but then went to blank. Eventually I was able to use the url to place the logo, but the logo did not show up. I even tried using text logo and that doesn’t show up.

I was going to try to at least put a class on the home button and try it with css, but it doesn’t put classes on it. is there any thing I can do, the site has no identity.

http://crepecellar.com/

I had to get the logo in there, so in the header I just duplicated this

Header Logo

past the if statement. and it shows up fine. I don’t think that’s a good solution, so if you have any suggestions, let me know.

Hi!

I do not know how, maybe it was the update of wordpress (I’m not sure), the services in the home are gone.

http://www.barnacashmere.it They should be between “cashmere” and “Passion. The experience.”

Can you help me?

Hi,

Have you opened a new thread at the support forum?

Many thanks

Hi,

Let me take a look for you :)

Many thanks

Hi, we purchased this theme in 2013. We are using version 1.5. The last update was October 2014. We would like to upgrade the theme. How do we go about getting the upgrade. Could someone send us a link to the upgrade at info@kinumedia.org?

Hi,

You can grab the latest version from your Downloads on TF.

Many thanks

will I be able to play video directly from site (Embed)? or can I only link to youtube, vimeo…

Hi,

Currently only embeds from YouTube and Vimeo.

Many thanks

There appears to be a problem adding widgets in sidebar; buttons and forms don’t show up. How do I leave a comment with support when the forum is closed?

Hi,

That’s odd? Do you want to post your issue here while I check things out?

Many thanks

Yes, very odd :(

Take a look here: http://www.jaszymcallister.com/category/shine-channel/

Very bottom of right side widget, you have to hover to see the sign up box and button. Weird, right?

by
by
by
by
by
by