An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by tvdathemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from tvdathemes:

Support to WordPress Themes are provided by XiaoThemes team at

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How do I show the latest tweet from the my timeline?

Download and replace files.

Change (index.html):
<script src=""></script>
<script src=""></script>
If you do not want to replace the index.html. Change code of Parallax2 section (in index.html):
<!-- Start Second Parallax Background (Twitter) -->
<div id="parallax2">
    <div class="bg2" />
    <div class="pattern" />
    <div class="container">
        <div class="eleven columns">
            <div class="vertical-text">
                <div id="lasttweet" />
                <img alt="" src="images/social-icons/follow.png" style="margin-top: 36px;" />
<!-- End Second Parallax Background (Twitter) -->
And add script to the bottom of the page (before )
<script src=""></script>

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.