Discussion on Kutcher Studio - Responsive WordPress Theme

215 comments found

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

One more question :

Is it possible to use audio and video self-hosted ? mp3 and mp4 ?

Thanks again

tvdathemes

Hi,

Yes – you just need to insert your embed custom video code instead video or audio area (like we do with Youtube and Vimeo)

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! This is a great theme and I’m interested in it. Is there a size limitation to logo on the homepage?

Sincerely, hblas

tvdathemes

Hi there!

Thank you very much for the interest. We don’t have limitations, we just recommend that you use something that fits the mobile screen (about 320px wide) and that isn’t too big in height – sure these advices aren’t mandatory ;)

Thank you again!

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I uninstalled and reinstalled your updated theme and I don’t see the new header options? Where is it located?

tvdathemes

Hi there!

Sorry, support is only avaliable to verified buyers – please use the account that you bought, then the PURCHASED tag will appear :)

Thank you and waiting!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
dimidee Purchased

Hello, great theme! Happy with it. Working it out. Problem though. Cannot seem to upload any images in the XTslides editor. If I click the upload button in the editor… nothing happens. What do I forget or do wrong? Help please :).

tvdathemes

Hi there!

Can you open a ticket at support center? This way we can investigate and release an update to all buyers!

Thank you for the feedback!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ckysports Purchased

Is there an EASY way to update this theme? Also why not have a update log posted on here?

tvdathemes

Hi there.

The Change Log is included inside new package, we’ll insert at product description too :)

The easiest way is replace the changed files – if you didn’t modified nothing, will work normally.

After replace, go to Theme Options and click in Save to refresh the options…

Let me know if you need futher help!

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

Looks like a great theme, I’m about to buy, just have a few questions:

1- Is there a way to have a gallery in lightbox? 1.2- a gallery with descripition in lightbox? I’m just worried about having to return to the previous page to return to portfolio.

2- Can portfolio (or any other section of the homepage) be on it’s own serperate page? Same for contact, as an example..

3- Is there a way to choose the order of what comes on the home page and have a custom section on it (my own html)?

4- If I wanted to add more custom information under each thumbnail in the portfolio section –with the help of a develloper– would it be possible?

5- AND Is there a trial?

6- How difficult is it to set up a translated site with the tools you provide?

Thanks so much for your time and help. I appreciate.

Cheers. James

tvdathemes

Hi James!

Thank you for the interest!

1 – Do you mean at single projects? The galleries with caption are avaliable if you use default WP Gallery system – inside projects they aren’t avaliable yet, sorry.

2 – Yes, all normal pages can be viewed in separated pages – contact page can be displayed wrong because the layout of this page was made to home page – but if you have problem with this we can help you :)

3 – You can order the pages that will appear in home without problems, about the custom section, where do you need insert it?

4 – That area is flexible, you can add how many text you want :D

5 – We offer the demo that shows what our theme can do and our documentation, where you can see how we build the things!

6 – Basically, the biggest obstacle will be rewriting the content in another language, but this is normal. You can give a look at chapter 16 – Translation at our online documentation, there you can see two methods and how hard they are – they aren’t hard :)

Thank you very much!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
vbiondi Purchased

I would like to remove the title section in the body of the page when I click on the link in the header.

tvdathemes

Replied below…

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
vbiondi Purchased

Please ignore previous comment…stupid me, I should use Page Home instead! haha

tvdathemes

Hi there!

Great you solved it yourself!

Just ask if you need any futher help :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Dear support,

Is it possible to remove the white line on the main slider if you choose NOT to have title text on the main slider?

www.officialbrittanycurran.com

Also I have included a default Wordpress gallery seen here and ensured it was linked to the media file, but when I try to click a gallery item it loads the light box and says ‘file can’t be loaded’ any ideas?

http://officialbrittanycurran.com/photo-gallery/
tvdathemes

Hi, you can insert a simple CSS rule at Theme Options – Custom area.

Something like:
.line {
display: none;
}

Should be enough, is this what you need?

Oh, about the gallery, yes, it’s the default behavior, to make it works change the image gallery shortcode adding the attribute link=”file”, like this:
[gallery link="file" ids="810,811,812,813,814,815,816,817"]

See the link=”file”? Add it and it should work!

I hope it helps :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Can this use buddypress?

tvdathemes

Hi there.

Didn’t tested it with BuddyPress, probably will require some customization work from you.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
vbiondi Purchased

I’ve gotten the twitter application, changed all of the settings and still have this show up on the tweets…

“RT @flashedge Just hit 800 sales for the Vega Template. Not bad! themeforest.net/item/vega-htm”

Can you please write out a step by step approach to getting it to work?

Thanks

tvdathemes

Hi there,

In which area do you mean? At sidebar or below the section block?

If it’s below section block, ensure you changed the account name at Parallax Settings as explained at Chapter 4 – Page and Templates – section 4.2.4 Parallax Settings.

You will see a box to change your account name from xiaothemes to something else there, did you tried it already?

Thank you!

Default-user
vbiondi Purchased

In the Editing of a Page, under “Layout Builder” there is a section titled “Parallax Settings”. Within that section there is a location titled “Twitter Account” I click “Tweet” and enter my twitter name there. The slot was originally blank.

Is that the correct location to edit this?

tvdathemes

Yes, exactly.

If this didn’t worked, please open a ticket and send your dashboard credentials, this way I can see what is happening.

Thanks!

Default-user
vbiondi Purchased

There is no name “xiaothemes” in the account name…actually, it was completely empty. I put my name in there but it didn’t change anything. If I change the paralax to quote or disable, it does those things.

In the blog section, when I put rotating tweets in as a widget, it works fine showing my tweets.

Is there any location that I can go behind the scenes to change it?

tvdathemes

Hi.

Thank you for the heads up, we’ll update it. The hotfix to this issue is replace the line 162 of index.php by this new one:

<?php echo do_shortcode('[rotatingtweets screen_name="'.$twitter_acc.'" include_rts="1" tweet_count="1" no_rotate="1" show_follow="1" show_meta_via="0" show_meta_screen_name="0"]'); ?>

This should make things back work!

Thank you for the heads up.

Default-user
vbiondi Purchased

Awesome! Worked Perfectly! Love your work!

tvdathemes

Thank you very much :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, just purchased a couple days ago and had everything up and working great, then suddenly – the advanced admin panel, or theme options is not working. I go to the theme options, and cannot navigate from the general settings tab at all which obviously is preventing me from completing the site. Can you please help or suggest a solution. I have refreshed browser, logged out and back in, made sure that nothing has been changed or updated. The only actions we took before this happened was to write our first blog post. Any thoughts?

Thanks Nicole

tvdathemes

Hi Nicole,

That’s weird, maybe jQuery isn’t being provided by your WP (sometimes can happen, I think).

Please open a ticket and we’ll check it with all the pleasure and solve it for you :)

Thank you very much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bigbook Purchased

Hi,

Thanks for your template. I love it but i don’t understand some things :)

- What’s the size for the parallax image to don’t have a repetition in the bottom & top.

- How can i change your template model. Like “page full”. There is always a lorepsum text under my title. ( I install everything.xml and I can’t change the template. )

- Can i change the size of the full slide in front. Because when you clik on an article you go directly on the full slide. People don’t understand that they must go down.

- And who can i use the main sidebar on my first page ? :(

I don’t know if it’s say correctly but, please, i need some help.

Nmeditions (from Belgium) :)

tvdathemes

Hi!

1 – we used 1000×650 dimensions.

2 – please read carefully Chapter 4 – Page and Templates, there you’ll get both instructions about page templates and excerpt as well.

3 – this was solved in latest update, if you bought the theme before 20th June, you want to redownload and update the changed files :)

4 – you can use the sidebar in front page, just add a page with Page Sidebar Left or Right as template and it’ll appear ;D

Let me know if you need futher help!

Cheers!

Default-user
bigbook Purchased

Thanks for your answer. for the point 3. Do I’ve re buy the theme to update ? :/

:) Thanks

tvdathemes

No, just go to the Downloads section and redownload again, you don’t need pay again ;D

Default-user
bigbook Purchased

and i suppost i must re-install it ?! that will not ecrease all my configuration ? (sorry for my english, I do my best :) )

Default-user
bigbook Purchased

no it’s ok thanks

Default-user
bigbook Purchased

But now, how can I change the size of the main slider ? :/

tvdathemes

Do you mean the main slider height in inner pages? Go to Theme Options – Layout and see the last two options, they control the height and logo’s margin when the user is at inner pages ;D

Thank you very much!

Default-user
bigbook Purchased

hem, that don’t change anything. I mean the first main slide. The FULL SLIDE. I would like to have the menu and the full slide just a little more up. When visitor navigate in the website , they don’t understand directly that they must go down to see the page…. ( i don’t if my explication it’s correct but it’s hard to have the right word for me :) )

Cheeers ;)

tvdathemes

Hi.

So you need to turn the main slider smaller, at home page and inner pages too?

To inner pages I already said how to change the height, to main slider you can go to Theme Options – Custom and insert this CSS code:

.home #homepage {
height: 600px;
}

Change the 600 to the value you want, or if you just want a little smaller, use:

.home #homepage {
height: 95%;
}

This way works better on mobile devices ;D

I hope it helps!

Default-user
bigbook Purchased

cooooool :) thanks a lot

tvdathemes

You’re welcome! :)

Default-user
bigbook Purchased

Hi,

can you check this website and told why the parallax doesn’t work well ? My picture size is 650 / 1000 and Block height 440…

Thanks

Default-user
bigbook Purchased

oups… the url : www.nmeditions.com

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 6-7 years

is it possible to start with a Fullscreen Video?

tvdathemes

Hi there.

Unfortunately not – you can place a button in the slide description that opens the video in lightbox if you want, this is the max we have for now.

We’re researching to add this feature in next updates.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m really struggling to get the full slides working on my site. I’ve installed the theme and widgets as per the instructions, but the sliders aren’t displaying. Instead I just get a spinning ‘loading wheel’, no pictures and the text contents of all of the full slides pages in one go!

Hopefully I’m missing something really obvious! Any help would be greatly appreciated.

Jimi

tvdathemes

Hi there,

Are you creating the main slides like said at Chapter 12 – Main Slider?

Can you open a ticket? This way I can see what is happening to your website :)

Thank you Jimi!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dceditore Purchased

I asked for installation ‘as seen on themeforest’ but nothing happens… : (

tvdathemes

Hi there.

That’s weird, can you let me know your ticket ID, please?

Thank you.

Default-user
dceditore Purchased

Request #2684

tvdathemes

I’ll check it for you, thank you very much!

Default-user
dceditore Purchased

thank you for your help

Default-user
dceditore Purchased

nothing happened, and nobody told me anything : ( (

tvdathemes

Hi there,

The support will get in touch in next reply session (that should happen in few hours) – your ticket ID is fixed at priority list.

Thanks!

tvdathemes

Hi.

We contacted you and already working on it. Sorry for the error.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
markminus Purchased

Hi There,

First off all, great theme..

Have some questions..

1. How do i edit the content if i used the dummy content. Want to edit the pages but can’t find the content when i go to pages – about us – edit.

2. I can’t uplaod any logo or something because if i click on upload nothing happend. Also at all other options i have the same problem. Can’t even change a date by publish settings..

Can you help me?

tvdathemes

Hi there!

Sure we can help you.

1 – The content is in Layout Builder, read the docs section “Layout Builder” that talks about how to use it.

2 – Hmmm, looks like your jQuery isn’t being enqueued by WP, can you open a ticket and send dashboard login for us there? This way we can confirm it..

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
markminus Purchased

And.. I also can’t add some page to my menu. It don’t do nothing when i select 1. It seems like it’s a structural problem. BUT, i run some more sites on different account and there the themes all work.

Also the links to socials right below on main don’t work.. http://www.cubecompany.nl/

Strange..

tvdathemes

Hi there.

1 – If the error is jQuery not being enqueued (we’ll confirm when you send the ticket for us) this would affect the menu manager as well.

2 – This happens because as you don’t have content, the footer “shadow” layer is above menu, blocking the icons to be clicked, after add a page the footer will go to bottom and the links will work.

Waiting your ticket!

Default-user
markminus Purchased

I’ve added a ticket in the support center.. Hope you can fixx this asap. really need your help because don’t know what you mean with the JQuery thing..

tvdathemes

Hi there,

We’re checking our support center everyday, you’ll or already receive(d) a reply :)

Thank you for your contact!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Nice theme. Is it possible to have each menu link in the navigation bar open a new page rather a “one page design” ? (e.g. the current blog link)

tvdathemes

Hi there.

It was added to our update to-do and will be avaliable in future updates, for you the max you can do is hard-code the external link you want directly in header.php file.

Thank you very much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Not So Good… This theme is funky and not in a James Brown kind of way. If you need support… good luck! have been trying to get anyone to respond.. after a week and several emails, Envato says we don’t support tvdathemes, and tvdathemes finally emailed me to say they don’t support themes through email.

Just an FYI
  • Menus are not supported
  • User accounts are hard coded into the theme
  • Parallax errors
  • HTML errors
  • XTslides errors
  • Slider hardcoded for projects as default

Kind of want my money back for the time I have spent (scratch that… WASTED!) fixing your f cking theme!

*jd

tvdathemes

Hi there.

We’re sorry that you aren’t having a great time with our theme, let’s try help you.

1 – Support is offered ONLY by here and our support center as said in Item Description, email and Envato aren’t supported.

2 – Menus are supported using our custom system, as you can read in Chapter 5 – Display Pages at Home

3 – What is user accounts? You mean the profiles? Can you please detail a bit more?

4, 5, 6, 7 – We are ready to solve any bug or problem you found and fastly. We’re here to do it, you don’t need fix our theme, just get in touch or let me know your ticket ID and we’ll work with you to have any problem solved.

Thank you very much!

Default-user

1. Took a week to get any response at all…

2. MENUS ARE NOT SUPPORTED!!! You have a way to create a custom menu for the home page and add text to create a custom menu in the footer. Completely Different!

3. You have hard-coded the default account so that it is impossible to customize without editing the template code.

4, 5, 6… I have already spent plenty of time fixing your theme… Don’t really see the point of listing all the things that have bugs unless you’re just looking for me to provide you with Quality Assurance services… something you might have done before releasing the template for sale… just a thought!

When you offer a theme at a premium price, it is assumed that it is completely functional and no additional “development”, “hacking” or “troubleshooting” should be required. It is also assumed that the theme has been thoroughly tested… “I don’t need to fix your theme”?? Well clearly that was not the case.

I had created 2 tickets and emailed you directly already.

How ‘bout a refund???

tvdathemes

Hi there.

Default WordPress Menu system isn’t support, it was exactly what I said with “Menus are supported using our custom system” and is said in our live documentation too.

Can you describe what is “default account”? Where is this part located?

Oh, sure listing and reporting the bugs for us is fully optional – and just saying that our themes passes by many tests in many plataforms/devices – we don’t need abuse you. But as all softwares we can miss somethings that are discovered only later and this is why we’re here, to get feedback and solve any bug reported or catched by our team after release.

Our themes are also reviewed by ThemeForest Staff before the release to ensure it has premium quality.

About refund, authors can’t refund buyers, you can require a refund sending a ticket to Envato Support – there they will get in touch with you and solve the refund question.

If you need any help from us, just let me know the ticket and I’ll check with the support team.

Thank you very much for your patience and apprehension.

Default-user

Problem is not with platforms or software, it is with the fact that this theme has not been thoroughly tested or it wast tested and you and Envato just don’t care that your releasing buggy products… It is pretty obvious, as I am not implementing anything special. For instance… your Google Plus share button is linked to Google Bookmarks? Last time I checked… no sharing features there… Come on.. some due diligence on your part perhaps?

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