holobest

holobest supports this item

Supported

619 comments found.

bball9

bball9 Purchased

hello. is it possible to make the height of the slider a little bit smaller and put some text under the slider? i want to put some testmonials under the slider in the frontpage. that would be great if it would work. please let me know.

thank you.

cheers, korab

Hello Korab,

I’ve just sent you an email.

Cheers, Holobest Team

BonzTM

BonzTM Purchased

Is anybody having issues with the slider? Mine isn’t even present in the theme. I’ve followed the instructions on how to activate the slider and everything, but it’s nowhere to be found.

Support isn’t getting back to me on it either.

Hello BonzTM ,

Can you please try to redownload the theme, maybe you theme isn’t complete? If the problem still persist, please contact me via email, and leave me your login details, I will look over it to see what’s going on.

Cheers, Holobest Team

Just purchased and have same issue at BonzTM above…. Slider is not presenting itself and I see no options to activate or assign it to the homepage. When I add media to a slide in the dashboard, it does not insert into the post. Can you provide more detail instructions? (magneticmoon.co)

Just found instructions not included in the directions. But still not working. Im going to email direct to your inbox instead.

Hello dayshabass,

This is strange, can you please leave me your website URL and LOGIN DETAILS, vi my email, so I can see more detailed what’s going on…

andrei.holobut@gmail.com

Look forward to your email. Holobest Team

Hi I’m thinking to buy this theme but the audio player is not working on Chrome on the demo version even! Any ideas?

Hello nshanb,

Thank you for the interest in LA-BAND Theme,

Can you please let me know what OS are you using, because I’ve just checked on my MAC and seems to be working perfect.

Look forward to your reply!

Cheers, Andrei

Please have someone look into my queries. it been some time as i havent received any response from yourll.

Hello bgumnani,

I just want to let you know that we receive your email, our tech customer support will get back to you as fast as possible. Thanks for your patience.

Cheers, Holobest Team

Dear Andrei, unfortunately it’s not working on Mac and PC for me, maybe I wasn’t clear but on Google Chrome the music is not playing, that’s what I meant. Thanks for your help.

Hello nshanb,

I know what you mean, can you please try to clear your cache? because at me seems to work, or check your sound volume…

Cheers, Holobest Team

I have the same problem, Music does not play in the browser Opera, Chrome.

Internet explorer, Firefox it is ok. Someone fix this problem

Hello jacekskorpion,

Thank you for purchasing LA-BAND Theme,

It seems that on some OS doesn’t works properly, it will be updated as fast as possible those days. Thanks for understanding and patience, and apologies for the inconvenience.

Cheers, Holobest Team

ubicak

ubicak Purchased

hi. thank you for the beautiful theme. but i have a problem. i cant add video or photo. i sent email to you.

Hello ubicak ,

Thank you for purchasing LA-BAND Theme,

I will look over it right now, and I’ll get back to you as fast as possible.

Cheers, Holobest Team

ubicak

ubicak Purchased

I wait for your solution.

Hello ubicak,

Our developer looked over you theme, and he found several issue, he will fix them and get back to you this week for sure.

Also this week will be available a big update.

Thank you very much for the patience!

Cheers, Holobest team

Hello !! We have purchased this theme but we are not able to add media in portfolio or event section. Kindly reach us and solve this issue on high priority

Hello purvajar,

Thank you for purchasing LA-BAND Theme,

An update will be available by tomorrow, thanks for understanding and patience.

Cheers, Holobest Team

Are you guys going to support us ?

Hello purvajar,

Thank you for purchasing LA-BAND Theme,

An update will be available by tomorrow, thanks for understanding and patience.

Cheers, Holobest Team

hi,

I’m thinking of buying this theme but I would like to know if it’s possible to look at the colour schemes beforehand? Instead of red I’d like to use white. Maybe you could add this feature to the ‘demo’ as other theme demos do? Thanks. It looks like a great theme.

Hello mafalduki,

Thank you for the interest in LA-BAND Theme,

Unfortunately white color isn’t available, if you have any other questions, please do not hesitate to contact us!

Cheers, Holobest Team

Hi! I love LA-BAND theme! Can I install a free multi-language plugin, as Polylang or qTranslate for example (I don’t want to work with WPML). Is the theme tested with these plugins? Does it work well? I need english, german and portuguese versions.

Other question: I can have video playing automatically on the home page?

Thanks!

Hello smoothing,

Thank you for the interest in LA-BAND Theme,

Unfortunately the theme was tested just with WPML and regarding the video, at the moment just slide or single image are available… in the future we plan to add video too…

If you have any other questions, please do not hesitate to contact us!

Cheers, Holobest Team

The news feed on my site is fixed, and not scrollable, when the browse is full screen. What can I do? For info my site is www.doublejmusic.com

Hello jameskinnear1 ,

Thank you for purchasing LA-BAND Theme,

I’ve just looked over your website, and at me seems to work perfect, can you please let me know what browser are you using and also what OS?

Look forward to your reply!

Cheers, Holobest Team

Hi Holobest, thanks for your reply. That’s strange, it seems to be working ok now. Maybe I updated it without realising it. No problem then!

Hello Support,

Is the thema also support WordPress 4.5 ?

Best regards, Michel

Hello Michel,

Yes, of course it support, if you have any other questions, please do not hesitate to contact us!

Cheers, Holobest Team

Holobest.. I mentioned before about the news feed not scrolling on our site. I’ve just noticed that the problem still persists. The site is www.doublejmuslc.com for info, I am using the Chrome browser. It seems to work when the browser window is adjusted, but not at certain sizes. Here is a screenshot of the window size when the problem persists: http://s32.postimg.org/eln7g973p/Screen_Shot_2016_04_27_at_23_16_25.png

Please let me know what you can do to assist.

Many thanks, James

I’ve tried to access your website and it’s not online. Are you still working on it?

it should be online. The address is www.doublejmusic.com

I confirm the problem is there. Please send an e-mail to johnny.holobest@gmail.com and as soon we fix this problem we are going to send you the fix.

Cheers.

dpusa

dpusa Purchased

I’ve emailed numerous times and no reply. This theme seems to have major issues. The player doesn’t work in chrome which is the most popular browser and the player will not play on mobile devices android or iphone. Please let me know what’s the problem and if you can fix it.

dpusa

dpusa Purchased

I emailed twice but still haven’t received a copy of the updated file can you send me a copy asap.

Hello dpusa,

I sent the new theme to you.

Cheers.

i did get the update but the player still doesn’t play on mobile phone. what do i need to do to get the player to work on a mobile phone?

kennyjs

kennyjs Purchased

Hello!

I bought this template and somehow nothing is working.. I already tried to reinstall the template – no success.

I can’t insert any images to posts.. Also the slider is not working!

Already sent an email to support, but I received no answer. PLEASE ADVISE!!!!!

Hello kennyjs,

please send your website URL and some login credentials to johnny.holobest@gmail.com.

Cheers.

I wrote two months ago that Fullwidth Audio Player does not work in the browser chrome and opera . Is the problem will be solved ?

Hello jacekskorpion,

I installed the new update for you. I guess I sent you an e-mail yesterday.

Cheers.

Everything works well . Thank you

Perfect ;)

hello,

when i try to add slides into slider posts, images are not showing. so that may be the reason why my slideshow is not working!!!

Hello frama1234,

Thank you for purchasing LA-BAND Theme,

Can you please leave look for those tutorials, if it still doesn’t work for you, please leave me your website URL and LOGIN DETAILS via my e-mail, and I will look over it whats going on.

http://holobest.com/support/section/la-band/slides-instructions-la-band/

Cheers, Holobest Team

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