12 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

This template doesn’t work at all. Please fix it or refund my money back. I just downloaded and click index and I see the style is not loaded. I could spend an hour or so and get it fixed but that defeats the purpose why I bought the template. The images also doesn’t adjust well on phones.

MosaicDesign

Hi,

Thank you for purchasing our template.

Yes, this is known issue. You are trying to open .html files as a file, instead you should try opening them from ‘localhost’ (under HTTP-protocol). We used LESS technology (dynamic CSS) in our template, which needs to be run under HTTP-protocol.

In an hour we’ll update the template which contains both with LESS technology and without it. You’ll have a choice to use more flexible version or the one with simple CSS.

  • Exclusive Author
  • Has been a member for 1-2 years
  • United States
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
MosaicDesign

Do you want a blue version of this light template? It’s easy. After purchasing the template, just change the colors in ‘variables.less’. You’ll get your preferred blue template.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
ty_vs Purchased

variables.less

where do I find this variables.less file, changing skins is very hard to locate in your template here. I would like some help with this or a refund please.

MosaicDesign

Hi, Please, contact us via e-mail. Write to support@mosaicdesign.uz. We’ll be glad to help you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m trying to upload the light theme to Wordpress, and it is failing, saying that the sytle.css file is not available. What am I missing

MosaicDesign

Hi, Open DOM and check the path of ‘style.css’ in ‘head’ tag. Check if ‘style.css’ exists in that path folder or not. If not, copy it to appropriate folder, or correct the path to one where your ‘style.css’ is located. If you still have problems, please contact us by support@mosaicdesign.uz. Good luck.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, do you have any plan to fix the image size when viewed on smart phones. For example, the about us page pictures look a single long line in android based phone and the images on homepage doesn’t look nice at all. Thanks!

MosaicDesign

Yes, we are working on it. Very soon it’ll be fixed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am trying to Upload the zip file to wordpress and the installation does not complete there is an error with the template. Please help or I would be forced to ask for a refund. I need to complete this project ASAP.

MosaicDesign

You mistakenly bought our theme thinking that it’s a WP template. But it’s not. We completely understand your situation. So, please, contact Envato support for a refund.

Good luck.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’m using the index Light template and I find an error that I can´t solve in the

    : The photos are going, when reaches the last, pass back through all the photos, replicates the latest and jumps to the first. is very ugly. How can I solve this problem? Or failing that, can I make the slider dosen´t start again?

    I would also add a transition to fade, can I do that?

MosaicDesign

Hi,

Can you provide us a link to your web-site? We’ll try to help you solve your problem.

Default-user

Hi, I uploaded the slider at http://www.kvmarketing.com.ar/tahonas/ I also notice that, it does not work well in tablets,the slider is not showing totally. The image has been cut at the end, regards thanks for your help

Default-user

This template doesn’t work at all.! Everything here is stupidly complicated! I lose hours watching how the information is ordering. Everything is a caos. I wrote asking for help and nobody answered my inquiries. Today, I lost all morning trying to find who calls “the hotel webfonts icon, eg. icon-coffee ” and never found it. I’m furious, I want my money back!

MosaicDesign

Hi,

Sorry for responding too late.

Based on your situation, we can recommend you to solutions:

Solution #1.

- Change <ul id="bxslider" class="bxslider" /> to<ul class="bxslider" /> in ‘index.html’ page.

Solution #2.

- Change <ul id="bxslider" class="bxslider" /> to    <ul id="bxslider" class="bxmain" /> in ‘index.html’ page.

- Add .bxmain { margin: 0; } into ‘main.less’.

We hope this will help you eliminate your problem. But in any case, all ‘bxslider’ blocks will function vertically, as you have changed ‘jquery.bxslider.min.js’ file. We’d highly recommend you to make all additional modifications in ‘main.js’ file.

Default-user
Hi, thanks for the responsive. Finally we have solved the problem, but we have one last situation: in the tablets the slider show the image at 50% more less of its size, where do you think the problem is? Thanks for help me. http://www.kvmarketing.com.ar/tahonas/
Default-user
Hi, thanks for the responsive. Finally we have solved the problem, but we have one last situation: in the tablets the slider show the image at 50% more less of its size, where do you think the problem is? Thanks for help me. http://www.kvmarketing.com.ar/tahonas/
MosaicDesign

Hi, So that we understood your problem, can you make a screenshot of your web-site? Because when we tested this template, everything was all right. And, please, send us a message from your e-mail here: support@mosaicdesign.uz. This helps us to reply to your questions in more details and quicker. Thank you for your patience.

Default-user

Hi, thanks, I’m sending a personal email with the screenshot

  • Has been a member for 0-1 years

Hello,

Please recommend best CMS or PC software to edit content pages created with this template. Thanks

MosaicDesign

Hi,

You can use any kind of popular text editor software to edit HTML content of this item. The template uses LESS technology, so this probably misled you. Please, read documentation for more information.

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations

images in every version of the preview are not scaling properlly> the heights are strectched

MosaicDesign

Hi, Yes not scaling, we use max-width. If delete max-width from CSS then scaling all images

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years

Hi! It’s easy to config the contact form? By php?

MosaicDesign

Hi, yes easy. Thanks


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