145 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
azdanafa Purchased

Hi,

Guys i have emailed you from the mooring and had no replay with . your support is reply every 48 hour so my problem may take up to a month .!! Very disappointed support . Tomorrow is friday and you won’t reply it’s, And my problem it’s only for the RTL and image zoom.!! Your really disappoint people with your support !

Thanks!!

VenzaStudio

Hi azdanfa,

We are very sorry for late but really having a lot of support tickets every day and we promise all with best support and the fastest from tomorrow also we will work on Friday don’t worry maximum tomorrow to finish your ticket.

Thank you

Default-user
azdanafa Purchased

Hi ,

I will be wait ,And i wish you finish it tomorrow isa ,

Thanks ,

VenzaStudio

Hi azdanafa,

Now it’s working rtl the problem was your arabic language folder that you uploaded it wasn’t completed now everything is ok.

Thank you

Default-user
azdanafa Purchased

Hi,

Thank you alot :):)

Allah ybarklk,

Thanks,

VenzaStudio

Tslam Yabash :)

If any thing just open a new ticket through our forum.

Thank you

Default-user
azdanafa Purchased

Shokren

I just open a ticket > sorry for my problems ,

Thank you for your help ,

VenzaStudio

Hi azdanafa,

Ok we will check it now

thanks :)

VenzaStudio

Hi azdanafa,

Check our reply on the forum please.

Thank you

Default-user
azdanafa Purchased

Hi,

I really appreciate your work and supporting,

Keep it Up and isa see you the best over here ,

Thanks ,

VenzaStudio

Thanks azdanafa :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I really liked the theme. But I found the width slightly larger than ideal for me, it seems that the width is to 1180px. For me the ideal would be narrower than 1000px.

Is this possible?

Thank you. I look back to buy.

VenzaStudio

Hi lemayrink,

Yes just will delete about lines on the header.tpl and make it as you want. We can do this change for you :)

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Corey111 Purchased

The product page picture, when I zoom over, the frame pop up image is so small, nothing wrong with the picture inside.

When I adjust them in the setting from admin, it can only adjust the image pixel, not the size of the frame. I need them to be same height/length with the product image.

How do I fix that.

Thank you.

VenzaStudio

Hi,

Sent message to you.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello friend, could you provide the configuration parameters of the “Lagon Theme Options’’ from the ’’Fashion’’ version?? (http://themes.venzastudio.com/lagon/fashion/) I want my store like this :) Thanks o/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jchadburn Purchased

Hi I have emailed you several times and put a msg up on the forum!! And I am not getting a response from you????

Can you have a look at your surport forums and help me please.

Been trying to get support all week

Thank you Jamie

VenzaStudio

Hi Jamie,

Sorry for that we will check it now.

Thank you

VenzaStudio

Hi Jamie,

We sent an email asking for your info please check it.

Thank you

Default-user
jchadburn Purchased

I have not got it can you resend to jchadburn@sky.com please

Thank you

VenzaStudio

Hi jchadburn,

It’s the same requests that we need it in the forum.

thank you

Default-user
jchadburn Purchased

ok its all sent now thanks again

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi, Is there any way that instead of clients processing the credit cards, they send me all the credit card information in a form and also the can upload a picture of id ?

Does it have for spanish language or how can I added ?

thanks

VenzaStudio

hi ivrsell,

thank you for interesting our lagon theme,

We aren’t sure about the first question.

About language you can use any language you need with any direction.

thank you

Default-user

One more question, Is it possible to use the electronics theme with the furniture layout ?

VenzaStudio

yes you can every element can be managed separately so you can create your layout as you need you can make a mix of 5 demos also go here with user/pass : demo / demo and you will see the options of admin panel : http://www.themes.venzastudio.com/lagon/admin_preview/admin/index.php?route=module/lagon&token=2ff4c89ec657cd4bcab938d75a8b9969

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jchadburn Purchased

Hi just want to make sure you got my last emails as don’t want the same problem we had before?

Thanks

Jamie

VenzaStudio

Hi Jamie get your email and will work on it :)

Thank you

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

hi, Was testing your demo and could find where i can choose the type of layout 2, columns, etc…

Also, do you plan to release full touch responsive version?

thanks!

VenzaStudio

Hi venturenet,

Thank you for interesting our lagon theme.

From admin can manage everything choose any module to activate it in any column [right – left] also theme has unlimited colors options for everything you can check the admin to know how to choose your custom colors.

About theme it’s ready responsive theme.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
univo Purchased

How does theme add new font?

VenzaStudio

Hi univo,

From admin panel > extensions > modules > lagon theme options >

and choose fonts tab.

remember to check the fonts settings section on documentation to know how to add custom fonts : http://themes.venzastudio.com/lagon/documentation/#!/fonts_settings

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Corey111 Purchased

I sent an email to VenzaStudio. Please let me know if the message wasn’t clear I am more than happy to explain. It about the category page.

And, about the font to add in admin, I am not sure how to do it too, I followed the instruction but I don’t see any changes, after we choose the font we like from google, do we need to do anything from CSS coding too?

Thank you.

VenzaStudio

Hi Corey111,

Yes we get it and checking it now and will back to you through mail

thank you

Default-user

I replied. Please let me know in advance if you will make any changes. Thank you.

VenzaStudio

Hi Corey111,

We are doing the changes now.

Thank you

Default-user

Thank you, I appreciated that.

Default-user

Please reply email.

VenzaStudio

hi we sent the reply to you also the other question you sent :)

thank you

Default-user

Thank you! I replied in the email, kindly please check.

VenzaStudio

Hi Corey111,

Will check it today :)

thank you

Default-user

Thank you, the menu is acting weird, I am unable to click the sub-menu everytime I move my cursor from the parent to sub, the sub just disappeared, this only apply to some not all, some are ok. Please revert asap. thank you.

Default-user

Now the filter decided to vanish from my category page. It was there before and I did not edit or amend anything. I checked the setting it enabled and nothing has been changed.

Default-user

Please check what’s the problem asap, I’ve done my research if anyone else have the same problem as me, no one seems to have this problem with OPENCART before, clearly it the theme… it so demotivating to add products now..

VenzaStudio

Hi Corey111,

Check your mail please.

Thank you

Default-user

Thanks, I replied, I hope the problem solve soon.

VenzaStudio

Hi Corey111,

Ok will check it :)

Thank you

Default-user

Hi, I’ve checked today, I guess you did not figure out yet, in the mean time I have new questions coming. Let me know where and how to do it if that save time. Please reply email. Thanks

VenzaStudio

Hi Corey111,

Check your mail please :)

thank you

Default-user

Thanks, I replied, Kindly revert asap.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
TiaID Purchased

Where can I change the text of the twitter header, faceboo header and follow us header ?

VenzaStudio

Hi TiaID,

Open this directory to change the text :
catalog/language/[your language]/common/footer.php

thank you

Default-user
TiaID Purchased

yes did found it already. But thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
TiaID Purchased

ALso when I go to my account I see an error:

• Notice: Undefined variable: text_address public_html/catalog/view/theme/lagon/template/module/account.tplon line 15

It is standing at the right , under My Account.

VenzaStudio

Hi TiaID,

Please open a ticket support through our support forum.

Also send to us your ftp account through our mail : venzastudio@yahoo.com

thank you

  • Has been a member for 0-1 years

“hi. from opencart to do this template http://smartdatasoft.com/dev-presta/shoploop-jewelry-shop/en/ I am willing to buy!

VenzaStudio

Hi 18221882811 ,

Thank you but sorry we couldn’t create another author theme.

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
giaxi Purchased

hi love the theme i made changes so i get list dropdown in menu what i like more,

and i see sub sub menus cannot be clicked they dissapear,

then i think the responsivnes is not working so good on my i phone see website as normal,

then latest the screenshot of install

where to add codes of text and slider was not so clear and u can copy paste from a pic

please help with problems

VenzaStudio

Hi giaxi,

Please open your ticket through our support forum.

thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I would like to know how to set the theme for accessories? I have no interest in the topic eletronics

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi i bought the theme but i keep getting the error coming up with : 2013-05-18 16:19:41 – PHP Notice: Undefined variable: google_checkout in /home/sites/deco-delights.com/public_html/catalog/view/theme/lagon/template/checkout/cart.tpl on line 193

i have no idea on how to fix, please can you help, kind regards xxx

VenzaStudio

Hi darknitetim,

Please send your mail to us will send a file to change with your files.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I bought the lagonshoptheme and i like it bit i do have an error when i click at the maincategory : Notice: Undefined index: image in/var/www/vhosts/zaklampencore.nl/httpdocs/catalog/view/theme/lagon/template/product/category.tplon line43 D I already removed the image but it does not change a bit. Please can you help me? regards Lucia

VenzaStudio

Hi Norma,

Please send to this mail venzastudio@yahoo.com your ftp info with the problem you faced.

Thank you

Default-user

I did send you the email yesterday and did not get any answer.so I send it again today. I hope you can help me.

Default-user

Another little question: I dont seem to succeed in getting the timeline of faceboon under the tab Facebook, it is only linked at the facebook-icon in Volg ons

VenzaStudio

Hi norma43,

We fixed your issue but this question not clear for me please if you can make more explanation ?

thank you

Default-user

Hello, Thank you for fixing my issue ! Another issue occurs: the automatic searchfield at the top of the page is not working. Also my Facebook field ,next to the Twitterfield stays blanc. What can i do to make that working correctly. kind regards, Norma

VenzaStudio

Hi norma43,

Please send to me now on the mail copy of this comment.

Thank you

VenzaStudio

Hi norma43,

Please make sure that you uploaded the latest updates of the theme.

thank you

Default-user

Can i upload latest files found in change log with filezilla in my shop, already filled .Don’t i loose products then?

VenzaStudio

Hi norma43,

Yes you can upload the files that mentioned on change_logs and you won’t lose any thing and all products will still.

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I sent email. Thanks.

How to replace module into one of these twitter/ facebook column right on top of footer? Since I don’t use these two.

VenzaStudio

Hi Corey,

They aren’t modules they are plugins this mean that you can’t replace their places by any modules but if you need to remove them or replace them with any plugins go to this path :
catalog/view/theme/lagon/template/common/footer.tpl

Search for this line: lagon_twitter and under it you will find the twitter widget.

Then search for this : lagon_facebook and under it you will find the Facebook widget.

replace them with what you want.

Thank you

Default-user

Hi, please kindly check email. I’m still having problem with the footer. Thanks

VenzaStudio

Hi please check your mail :)

thank you

Default-user

I found the file, please check the link I sent, thanks.

Default-user

Hi, please ignore all the previous email, I successfully replace the module over facebook at footer :)

However, there are a little problem with some arrange, please check email. I look forward to see result soon. Thanks.

VenzaStudio

Hi Corey :) Fixed it now.

Thank you

Default-user

Awesome! How do I make the icons in contact us synchronize, it currently all over the place. Thanks :)

Default-user

Please kindly check email on other enquiry.

VenzaStudio

Hi Corey,

Ok will check it now.

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, it has been 14 hours. Please revert asap. Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Could you let me know how to change the sort order on the invoice? I need to place the tax before the shipping charge at the end…

VenzaStudio

Hi costapapadimitriou,

Please send to me a screenshot for the page that include the part you need to modified it please.

thank you

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