118 comments found

Hey there again, hopefully this will be the last time I need to reach out to try and figure out how to do something.

On your demo site, once you click on the “Profile” button under one of the people and it take you to his/her page. I was curious how you made the little area to the right of the picture, and what is used to make the form beneath to where you can send whomever a direct message to their inbox ?

Default-user

I think there might have been some misunderstanding haha. I have made the tombstones with pictures of the team members, including the link to each team members own page. What I’m trying to figure out is how to create, or what to use to make the info boxes to the right of each team members giant pictures on their own personal pages.

On your demo site it has “Details” then it shows specialties, degrees, and address underneath “Details.” Then it has “Open Hours” and it shows the hours for Monday – Friday, Saturday, and Sunday underneath “Open Hours.”

What did you use to make that, everything else on those pages for each team member I have figured out how to create. I want to say it is some kind of widget in the right sidebar area, but not sure.

Default-user

Nevermind, I figured it out haha, no loss of translation. I LOVE your theme, haha.

cmsmasters

Thanks for feedback :) Great to hear you are all set now.

how can i remove the reply field from the page? i have it on every site , and i do not have integrated a contact form

http://shnf.awesom-media.de/
Awesom-Media

i did that. but if u visit the site u will see on the mainpage a leave a reply field and i cant get it away

Awesom-Media

the next ting is . how do i get more space between each section . on the main page are they pretty closed to each other

cmsmasters

Hi again. We would need to take a look at that from your end, as we cannot see the same issue on our installation and also none of the other customers seem to have reported anything like this. Please submit us a ticket with all the needed credentials – submit a ticket.

As to adding extra space – you can add a section with a Clear shortcode in it between two other sections if you need to have more space there.

Thank you!

Amirio33 Purchased

Hi,

Could you please let me know how can I make the contact form activate? because when I click on the send button it doesn’t send anything anywhere. and the form remains as filled text boxes, it just scrolls up to top!

And also when I try to use CAPTCHA, a message reads: To use reCAPTCHA you must get an API key from https://www.google.com/recaptcha/admin/create

So I created the account and installed the google plugin but the message is still there. I made my contact from using Form Builder as you described on documentation

Many thanks in advance

cmsmasters

Thanks for contacting!

As to your issue – in fact it will be easier for us to see what the reason can be if we see the issue from your end. Please submit us a support ticket so that the support team could take a look at it and say what can be done here or perhaps this is a server issue – submit a ticket.

Thank you!

Translation ready?

cmsmasters

Thanks for your interest!

The theme does not include ready translations, but includes a .pot file that can be used to add translation to any language. Basically you will need to go through a list of words and phrases in this file and add the needed translation. Theme documentation has a rather detailed guide on how this can be done.

Thank you!

how can i remove the the link by the post type sections ( on your demo is it “Solid Law Practice ” ) . Im not so good in php and dont know which php file and in wich lane it is to take it out. would be nice if ya could help me out.

i just whant to take the link out so that its not loading a new template

cmsmasters

Hi again.

In fact there is not option to do this as post Type Shortcode is initially meant to link to open post type pages. Appreciate your understanding.

Thank you!

Hi Great theme. what about RTL and langues .po files?

Thanks I.b

cmsmasters

Thanks for your interest!

Yes, the theme supports RTL and has a rtl.css file for that. As to translations – the theme includes a .pot file that can be used to add translations to any language, you will need to go trough a list if words and phrases and add the needed translations for them to your language.

Thank you!

Default-user

great – many thanks :-) – you may note it in the theme info as many look for RTL phrase.

cmsmasters

Thanks for your advise, really appreciate your consideration!

It seems that I have purchased another theme that your group has designed. Even though the directions are very clear on how to add the contact information to the custom header area, mine is not coming out as advertised. See the link Clothes Call Mock Site

cmsmasters

Thanks for contacting!

As to your question – please submit us a support ticket so that we could take a look at it and say what can be wrong. Submit a ticket. Just please add all the needed credentials to your ticket.

Thank you!

Greetings! Totally diggin the theme. I am having trouble accomplishing something. It was asked a week or so ago by @robode. But he figured it out before you had the chance to answer. How do I get the “Details” and other info to the right of large profile photo in the individual team member page?? Thanks in advance!!!

cmsmasters

Thanks for contacting. Please make sure you add your team members as services (you can assign a separate category to them o not to mix them up on your services page), and then when adding your service scroll to the Options section in your admin and add the needed details as features.

Thanks, hope this will be helpful.

bravo24design

Got it thanks for the help and the quick response.

Hello cmsmaster,

I have a pre-sale question, is it possible to have a fullwidth navigation bar and a logo above and a call to action button parell on the right hand side of the logo. is this possible in the theme setting or it has to css or have to tweak header.php

cmsmasters

Thanks for contacting!

In fact there is no option to have a logo above navigation. As to the button – you can add links in the custom html area for header (the black line above nav).

Thanks, hope this will be helpful.

RustamU Purchased

Hello! I made a translation of the theme’s frontend in the framework/languages directory, and now I’m trying to translate theme backend which is located in framework/admin/inc/languages but have no result, it’s still in english. Please, can you tell me what I need to do to get it done? For example, what name I should assign to the framework.pot localized file? Thanks!

cmsmasters

Thanks for contacting.

Please submit us a support ticket so that the support team could take a look at what it looks like now on your end and help you with that – submit a ticket.

Thank you!

d1git Purchased

I have installed the theme and everything seems to be working well. But, when I installed woocommerce it does not work well at all. I have followed the first option here: http://docs.woothemes.com/document/third-party-custom-theme-compatibility/ – but there are still some issues. It did however fix the theme from pushing the sidebar under the content when on an woocommerce page.

1.) There are two page headings. One says “Website Archives” and the is the actual page heading.

2.) When I change the product image sizes in the admin panel it does not reflect on the front of the site. I have even re-done the thumbnails in the instance.

Please help!

cmsmasters

Thanks for contacting!

Please note that settings on the image sizes in the admin panel do not affect image display proportions, but they set the proportions images are cut into when uploading them. To change sizes the images will be displayed at, you need to apply changes in a php file.

In any case, it will be easier for us to understand what issues you have and help you with that if we see the website from your end/ Please submit us a support ticket so that the support team could take a look at the site and help you – submit a ticket. Just please make sure to add all the requested credentials to your ticket.

Thank you!

Ms_Hoshi Purchased

Hi! I just tryed to login to the forum (http://forums.cmsmasters.net/), but an error appears after I completed all the registration form: The following errors occurred during your registration Could not find phrase ‘envatoerror’. :( :( :( I had purchased and downloaded the LawBusiness. I had copy the number from “Envato > Invoices > Transaction ID”, Is that correct? How can I register to the forum? thank you!!!

cmsmasters

Thanks for contacting!

Please see a screenshot with a detailed explanation on how the code can be retrieved – open image.

Thank you!

Default-user
Ms_Hoshi Purchased

Thank you so much!!! that works perfect!

cmsmasters

Glad to hear this was helpful, thanks!

Caesarbcn Purchased

Hello. Congrats for the nice and clean template. I have a question. Where can I edit the share box that appears under the services or posts? Id like to change the “Like this service?” title. Thanks

cmsmasters

Thanks for contacting and your feedback!

As to the mentioned text – please open the single-service.php file in the root folder of the theme on your server. Then edit the text as highlighted on the screenshot and save your file.

View image.

Thank you!

Default-user
Caesarbcn Purchased

Thanks for the quick answer, It worked very well. What about the “Like this post?”, can i edit it too? couldnt find that one. Thanks.

cmsmasters

Hi again. It’s pretty much the same, but in a single.php file. Please see the screenshot.

Thank you!

Hi… I need to edit the person block shortcode. There are code produces two boxes over the photo. I would like to get rid of the first box (the one that is on top). Any advice?

cmsmasters

Hi again.

You can do this using the custom css field. Please in your admin panel proceed to Theme Settings – General – Custom Codes and add the following to the custom css field:

.cmsms_our_team_wrap .entry-header {
display: none;
}

Thank you!

Default-user

That’s perfect! Thanks so much! Out of curiosity, where in the theme files would I be able to edit other aspects of the person block? For example, what if I wanted to make the text in the button bigger, or center the button box, etc.

cmsmasters

Hi again. To apply changes like that you can inspect your person block with a Firebug or similar, then define a css seyting that affects it, add add the new rule to a custom css field similar to the instruction we provided. We do not recommend adding changes to a css file directly as all your changes will be lost after theme update.

Thank you!

flangar Purchased

How do I insert avatar in About author?

Best regards

cmsmasters

Thanks for contacting!

Author image is a gravatar image of the email account for a certain user, which the post was published under.

Thanks.

pschling Purchased

Hi. Is it possible to use a retina image for the logo? I tried using an image twice the size, but that does not seem to do it.. Thanks!

Egica Purchased

Where is the lightbox shortcode?? and manual for use it?

Hi, Do you know how can I display a full width color block (like in the demo Home page). It seems to be a Twitter feed widget, but I was wondering it I can do something similar to this with a simple line of text inside.

I know you have a “colored block” feature, but it only display a “boxed” block (even if I’m in the full width display mode).

Can you tell me where to look please? Thanks again.

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