296 comments found

hi. theme also have problems. problems: font – icon help please. http://empireplus.com

cmsmasters

Thanks for contacting!

Please submit us a support ticket so that we could help you, just please make sure to add all the needed credentials – submit now.

Thank you!

Hello,

is the theme compatible to WP 4.2?

Thank you!

cmsmasters

Thanks for contacting!

As to the latest update – we have not faced any issues so far, neither we have received any reports regarding this. Yet, should you face any problems, please feel free to contact our support so that we could help.

Thank you!

Default-user

Thank you for your response!

Are you going to release any update according to security issues that emerged from the use of “add_query_arg()” and “remove_query_arg()” functions?

Thanks!

cmsmasters

Hi again. Sure, the update will be available for download shortly, please stay tuned.

Thank you!

This theme did not work for me. I keep getting this message when I try to activate it: Warning: require_once(/home/content/81/5245181/html/test/wp-content/themes/theme-law/lawbusiness/framework/admin/settings/cmsms-theme-settings.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/81/5245181/html/test/wp-content/themes/theme-law/lawbusiness/functions.php on line 45

Fatal error: require_once() [function.require]: Failed opening required ’/home/content/81/5245181/html/test/wp-content/themes/theme-law/lawbusiness/framework/admin/settings/cmsms-theme-settings.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/81/5245181/html/test/wp-content/themes/theme-law/lawbusiness/functions.php on line 45

Why is this happening?...and how do you fix it

Default-user

Thanks. I went ahead and sent the info to you. Hopefully, you can figure out why the theme didn’t work for me. I appreciate your efforts on this.

Default-user

I’m also puzzled why the slider looks like the demo on other sites but not mine. Perhaps you can enlighten me on how to make it work so that it looks as good as the demo. Thanks

cmsmasters

Thanks for contacting!

In fact it will be much easier for us to help you if you submit us a support ticket – submit now. The support team will make sure to help you.

Thank you!

Hello cmsmasters! A quick question for you before I buy the theme: I like your demo. By buying the theme I want to have my default installation to look and to behave just like your demo. I can modify the heck out of it later myself: layout, pics, sliders etc. What I have unfortunately got so many times already is some demo-whatever.xml file that does not create your demo. Then I’ll discover it requires scrupulous reading of some elaborate documentation files, then theme tweaking or some file replacement etc. I can do all that but, golly, so much time gets wasted.

The question: can you unfold your demo on my brand new site the way you are selling it? I’m not asking for much, just for the delivery of what’s on display… Hope yes.

Sincerely, HT

cmsmasters

Thanks for your interest!

As to replicating demo site – the theme comes with a demo content file, it imports all the pages and posts just like we have on the demo site. Yet, you will need to setup all the widgets separately. If you submit us a ticket with credentials to the site where the theme is installed (with a clear database), our support team will help you with this. Yet please keep in mind that all the images will be replaced with placeholders, as our license does not allow us redistribute images.

Thank you!

Default-user

Great, I am buying this theme on your promise to install it on a clear DB/site. Placeholders for photos are fine of course. Thank you, that is the kind of answer I would expect from a reliable first-class company! HT

kagaim Purchased

How do I enable site tagline to show on the homepage browser head next to site name

cmsmasters

Thanks for contacting!

In fact, not quite sure about what you mean, could you please be more specific?

Thanks!

Hello, in the all pages the bottom sidebar appears, but the blog page does not appear. Can and help solve it? Thanks

cmsmasters

Thanks for contacting!

Please open your blog page in admin pane, and scroll to the Page Options section. See if the Bottom sidebar is activated there. Please let me know whether this is helpful.

Thanks a lot!

danielrt Purchased

Why both ways to do a form doesnt work? google maps widget doesnt work too.

http://www.abrb.com.br/?page_id=84
cmsmasters

Thanks for contacting!

In fact, not quite sure what you mean. Please make sure you have created your form with a form builder plugin, then add it to your page with a shortcode or widget. If I have misunderstood you, or you need further help, please submit us a ticket with the needed credentials – submit now.

Thank you!

Hi, i have purchased this theme and installed it correctly on my websie. But when i create a new page i can’t access it. All link drop me on a 404 error page. !!

cmsmasters

Thanks for contacting!

As to the issue you have – we would need to take a look at that from your end, as you seem to be the first one to report an issue like this. Please submit us a support ticket with all the needed credentials – submit now.

Thank you!

Hi, i have purchased this theme and installed it correctly on my websie. But when i create a new page i can’t access it. All link drop me on a 404 error page. !!

cmsmasters

Thanks for contacting!

As to the issue you have – we would need to take a look at that from your end, as you seem to be the first one to report an issue like this. Please submit us a support ticket with all the needed credentials – submit now.

Thank you!

Hi i have not been able to upload this theme to my site! i tried it through wordpress and also via FTP but it did not work. Please help!

Default-user

here is my ticket number Ticket #13060:

cmsmasters

Hi again. We will make sure to respond to you as fast as we can to make it faster than 2 days. Thanks for your patience.

Default-user

thank you!!

Before I purchase your theme, I want to be able to create a form and on submission, I want to send an email to a client and store their information in a database. Is this something I can do easily from the theme.

If not, can I pay you directly after purchase to set this up for me?

Thanks!!

cmsmasters

Thanks for contacting!

Not sure if I have understood you correctly. In this theme you can create a form, but all the information will be sent to the email address this form is linked to, and there is no option to keep this information in you website database. If that is what you mean.

Thank you for your interest!

I sent a support ticket in a week ago with no response. Now visual composer isn’t working. I deactivated my short code ultimate plugin thinking that was the problem, but nothing. Really wish you guys would bring forums back – waiting on support tickets really hinders production.

cmsmasters

Hi again. We would appreciate if you submitted us one more ticket, as there were some server issues last week, there is a possibility it was lost. Really appreciate your patience. Please let me know when you submit a ticket, whether you have received a confirmation (sometimes it comes to a spam folder), and add a ticket number, so that I could check for it.

Thanks!

Default-user

I’ve re-submitted – ticket number 13062. Thanks.

cmsmasters

Thanks, the support team has now received your ticket and will respond to you as fast as they can.

i have just bought the theme. It’s possible to download the layout exactly like it seem in the preview?

cmsmasters

Thanks for contacting!

You can replicate most of website content by importing demo content. Please see the DEMO CONTENT folder and import the files it contains, Just please note that all the images are substituted with placeholders, and that all widget content cannot be imported, as WordPress Importer tool does not import it.

After you have imported your content, please proceed to Settings – Reading to set a static home page, and then to Appearance – Menus, to set the Main menu as primary navigation. Hope this will be helpful.

Thank you!

tammeo Purchased

Hi there, I’d like to ask a simple question about Person Block Shortcode: You said to modify .wrap_person .preloader { padding-bottom: 80%; } to change the size of the image. In my case I’d like to make it taller but if i set padding-bottom to 130% for example the image gets taller but stretched. What should I do to make it taller keeping the right proportions? Thanks a lot Matteo

Default-user

Hi, Matteo! I’d advise you to use Regenerate Thumbnails plugin to change the way images are shown, apply current settings properly. If that doesn’t help, please contact our support team to get further assistance. Submit a request here.

Hi, I am just checking theme has everything I need but I pretty sure it does its seem amazing! I am just wondering what font is used in the Logo?

Default-user

Hi, glad to hear that! As to your question – for our logo and some elements in content we used Playfair Display font.

Please feel free to ask any further questions!

bergerlab Purchased

Hi there inside the theme options i am trying to uncheck “fixed navigation” but every time i hit save it loads the main site and doesn’t save that option is there any other way i can turn of the main navigation to non fixed?

Default-user
bergerlab Purchased

Also the posts and pages stops saving, goes to home page when hitting update.

Default-user

Thank you for contacting us!

Your case doesn’t refer to any known issue, so it would be better if we could examine what causes the problem via personal support ticket – please submit it here. Please provide our support team with all the required WordPress and FTP data. Thank you!

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