39 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thanks for the great template. My client is loving it. I have one questions; how can I disable responsive functionality of the theme?

Plaza-Themes

Hello,
You go to app/design/frontend/ default/ ma_lcshopping/ template/page/html/head.phtml file remove this code
<meta name=”viewport” content=”width=device-width, minimum-scale=1, maximum-scale=1” />

Default-user
saamipk Purchased

Thanks for quick response :) Appreciated

Default-user
saamipk Purchased

I just tried what you said but it didn’t help. Can I have direct email address so I can show you my live website?

Plaza-Themes

ok, you can contact direct us via support@plazathemes.com

Default-user
saamipk Purchased

There’s a bug; when you set some product “Out of Stock” the layout breaks in category view badly. Please suggest.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi I have a question.

Where do we add currency and language if we were to have multiple currency and language?

Plaza-Themes

Hello,
You can add currency and language in the admin panel. If you want we can add currency and language for you. It’s easy.
Kind regards,

Default-user

Also, is it possible to use a nicer font like Verdana, Arial, Helvetica, sans-serif?

Thanks,

Plaza-Themes

Yes you can use font like Verdana, Arial, Helvetica, sans-serif

  • Has been a member for 0-1 years

Hi, We are a wholesale company. Does it support minimum wholesale order or amount? Thanks,

Plaza-Themes
Hello,
it’s support for group product you can use group product http://www.magentocommerce.com/knowledge-base/entry/tutorial-creating-a-grouped-product
kind regards,
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Pakistan

featured products are not showing up now. they were showing few days back.. :(. what am i doing wrong..?

And no currency icons are present in the theme.

Plaza-Themes

Hello,
You can re-index data ( admin > system > Index management > re-index data )

Default-user

that wasnt the issue. it was seo url extension that was not allowing the featured products to appear on home.

i removed it.

now featured products are messed up on home page. they are coming one under another position and the right sidebar is going under them.

whats the issue?

pakcollection(dot)com is the website.

Plaza-Themes

Hello, We have checked your website. You added incorrect code. It’s display messed up on home page. You can re-add code or contact direct us . We will fix it for you.

Default-user

what is the email id to contact for the fixing of this issue?

Default-user

e-mailed you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Three days ago I wrote to your support email but I didn’t get any answer, I hope you answer here. I asked about how to add spanish lenguaje, how to fix a bigger logo in a different position and how to change to brown theme. Thank you.

Plaza-Themes

Hello,
You can follow steps change language. 1. Download the language package from http://www.magentocommerce.com/translations. Unzip and upload on your server 2. Once installed Go to: System -> Manage Stores -> Create store view. Enter the data and save. 3. Now go to: Configuration -> Current Configuration Scope (Select your language from the dropdown) and on the right side under “Locale options” choose the desired language.
You provide URL of your website. We will help you.
regards,

Default-user

Thank you, very much. I’ll try to do it and if I can’t I will bother you guys. Where can I change the logo? I need it bigger and in a different positition…

Plaza-Themes

You can upload your logo to skin/frontend/default/ma_lcshopping/images folder. If you want change possition you need change css. If you can’t do it you can contact direct us we will help you do it.

Default-user

Thank you, I will email you, I need your help.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
laterzi Purchased

Hi,

Great Theme! I want to get the root catergory in the top menu in stead of all the product categories. Is this possible? And in the top menu I want CMS Pages with the dropdown menu. Thank you.

Plaza-Themes

Hello,
It doesn’t available support root category in the main menu. If you want use it you need custom.
regards,

Default-user
laterzi Purchased

Oke thank you and in the top menu I want CMS Pages with the dropdown menu is that possible?

Plaza-Themes

It doesn’t possible

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi. I don’t know how to add the Facebook widget on the front page? I disabled the cache and re-enabled it but it still does not appear in the admin panel?

Can you help please?

Thanks

Plaza-Themes

Hello,
You can provide your domain. We will check it for you .
regards,

Default-user

www.webcarepreview.co.uk/leithbedcentre

Thanks.

Plaza-Themes

You can download and install face book fan box this link : http://www.plazathemes.com/free4you/facebook-like-box.html

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I was wondering if you had either LESS or SASS files for this theme to do my own styling in?

Plaza-Themes

Hello,
you can styling for your website in the file styles.css file. skin/frontend/default/ma_lcshopping/css/ styles.css file
regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Again,

Thanks for the quick response regarding Facebook Like Box. I have another query tho…

How do I change the size of the product image box on the product grid/list page and the product view page? I need the box to be more of a landscape format than portrait.

Thanks.

Plaza-Themes

Hello,
you can contact direct us. You provide more details ( screenshots, design ) We will help you change it.
regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I am interested to purchase this template, but before that, I just want a clarification on how your purchase process works for my development. I am currently developing the website on localhost, is it possible to purchase the template first, and later on port it to a hosting server? :tired:, thank you for any pre-sales support, agnes

Plaza-Themes

Hello,
Thank for your interested. You can developing the website on localhost then move to your hosting server.
regards,

Default-user

Hi, I have purchased the theme and I like it. But how do I move the logo to be at the same level with the ‘search’ and ‘shopping cart’?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I purchased your theme and I really like it, I am trying to move the column on the right side of the home page to the left, but I seem to be having an issue getting the facebook module to show up. I can’t find documentation on the code of where to change this, I changed the template but that doesn’t seem to do the job correctly.

Plaza-Themes

Hello,

You can contact direct us through support@plazathemes.com . We will help you change it .
regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Pakistan

I am facing an issue with 1. payment method not coming after shipping information. deleted and reinstalled whole store. stil the same issue. tried every method, but still the same.

2. logo of the store is not placed properly. it is falling down on the menu.

Default-user

and 3. how to remove or edit the add to this sharing button in the theme

Plaza-Themes

Hello,
you can provide your website info through support@plazathemes.com . We will check and help you fix it.
regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Pakistan

I am facing the following issues on Magento v1.8.0

1. The status of the theme is broken on Chrome browser and doesn’t show images properly while the cursor is hovered for zoom and the check out option is not in proper shape in chrome.

2. The images zoon feature is not working anymore after the update to latest update of v1.4 of your theme.

3. If one needs to delete a product from the cart that is on the hompage, it takes ages and doesnt deletes the product.

Plaza-Themes

hi,
you can provide URL of your website. We will check it for you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Pakistan

how do you make things mentioned here work in your theme.

http://www.plazathemes.com/demo/ma_extensions1/

I am unable to make any one work.

Plaza-Themes

Hi,
What do you want ? We don’t understand. You can provide more details.

Default-user

how can we make things like this in the real theme as demoed above?

How to use brand slider option and how to place it on the homepage or any where we want to. is there any code for it?

Plaza-Themes

You can purchase then install it on your website. It’ll work

Default-user

i have already purchased the theme and these features are listed in the theme, but they are not working. whats the solution for that?

Plaza-Themes

what do you want ? You can contact direct us we will help you http://www.plazathemes.com/contacts

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I get the Vertical Menu to appear on the left sidebar when I click on a category? It does not appear on my site.

Regards,

Lorne

Plaza-Themes

Hello,
You can provide your website info. We will check and help you solve it.
regards,

Default-user

Hi thanks for getting back to me. The site can be viewed at http://webcarepreview.co.uk/leithbedcentre/

Plaza-Themes

Hi, In the home page doesn’t has vertical menu

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
laterzi Purchased

Hi Plaza-Themes,

Is it possible to add a new font? I want to add Gils Sans.

Thanks,

Miguel

Plaza-Themes

Hi,
It’s possible to add a new font. You can use Gils Sans font for your website. You can use font-face for your website. If you need you can add it for you.

Default-user
laterzi Purchased

yes can you please help me to add it

Plaza-Themes

you can make a ticket http://www.plazathemes.com/tickets/ . We will help you do it

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I am having a problem with the Featured Products section. I have set it so that only 8 featured products are displayed, so I have only selected ‘Featured: Yes’ on 8 of my products.

When I need to change what products are featured it still displays the previous featured products even though the ‘no’ has been selected on the ‘Featured’ option.

I then went into CONFIGURATION > MAGENTOTHEM > FEATURED PRODUCT and set the quantity of products to 100 and it now only shows the 8 products I have selected, it shows all the previous featured products I had selected.

I always refresh the cache but it makes no difference.

Please help,

Thanks.

Lorne

Default-user

Sorry a little typo..

“I then went into CONFIGURATION > MAGENTOTHEM > FEATURED PRODUCT and set the quantity of products to 100 and it NOT** only shows the 8 products I have selected, it shows all the previous featured products I had selected.”

Plaza-Themes
Hello, 1. You can download file http://plazathemes.com/fix/Featuredproduct.zip and replace file on your hosting
app\code\local\Magentothem\Featuredproduct\Block\Featuredproduct.php
2. After you replace file you need clear all cache ( admin > system > cache management > disable all cache)
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I bought this theme 2 days ago and it was installed yesterday.. You told me it works fine on Magento 1.8.1.

However the site does not work correctly and I have loads of errors for example:

1. Cannot remove products from cart (top right Ajax cart drop down. Error message: undefined 2. cannot go to cart page when you click on the cart button 3. When in a product page and you add to cart… another error message 4. when you delete product in cart page… it goes to a un-styled webpage. 5. The wide menu does not work, when you move your mouse to go to a category in the drop down, the drop down menu disappears, unless you move you mouse at super speed.

I am disgusted with this, and your support! I want a full refund immediately. Please LET me know how I get a refund. THIS THEME DOES NOT WORK IN MAGENTO 1.8.1 as you told me, it would.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ We will check and help you solve problems. If you want refund you can contact TF we don’t manage payment

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a support ticket!! no answer, i have t wait 3 days or pay – which is wrong for new customers… If you are a new customer and have just had the theme installed, you should not need to pay or wait so long

Plaza-Themes

Hi,
Sorry, We don’t get your ticket. You can make it and we will check it for you right now.

Default-user

I have just sent a new support ticket

and it says the below!! NO NUMBER GIVEN – this is a JOke

A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.

Support Team

Plaza-Themes

where does you make ticket ? We don’t see you can submit contact form http://www.plazathemes.com/contacts

Default-user

I have put 2 support tickets in at http://www.plazathemes.com/tickets/ however, I find it strange you say you have not received them, when I have just had an email from you asking me for admin and ftp details!!

one of the support ticket numbers on my emails are #678823, I don’t have access to the other ticket number as I downloaded it on my PC and I only have access 2 new emails on my phone

Plaza-Themes

Sorry, We don’t know your name, your email. You can reply your ticket.

Default-user

I have replied and my email address is in the reply

Default-user

and I have provided FTP and Admin logins and Server logins

Plaza-Themes

ok, we will check it

Default-user

well? have you got them – are you going to fix?

Plaza-Themes

we’re fixing your website

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