UBLThemes

UBLThemes supports this item

Supported

This author's response time can be up to 5 business days.

49 comments found.

ok, i went to your support website and tried to register my validation code and it said it failed?! :S I am working on a site for a client and I need to get information on the fix ASAP! Youtube videos are not showing up in the portfolio when linking out to them. What is the problem. Please get back to me. Thanks.

Send you a link to what exactly?

I sent you a message and have not heard back. I really need to get this resolved!

Hi sorry I have been on holiday and have not been available but I have now checked emails which we do not normally use and we have not received any email regarding this.

Thanks

UBL

How come I have not gotten a response from you in reefernece to my questions about this template in over 10 days!

Hi sorry I have been on holiday and have not been available for 2 weeks.

Thanks

UBL

Hello great template. I went on your support page signed up but cannot submit a ticket. I purchased your Lecia template and cannot get the contact form to work. Please contact me to help.

Hi, have you activated your item in our support site, within the item activation area?

If so have you tried to post on our support forum instead of our ticket area because we disabled that section because of abuse, it was being used by buyers for matters that was not support, they just used that section to remain hidden so they thought they could be dis-honest.

Through the forum section it eliminates this and we find our support is better for it.

Thanks

UBL Support

Hello so I signed up to the support site and there is no ticket system available and I posted in the form 10 days ago and nothing. I really like the template but I cannot get the contact form to work can you help me please?

i have problems with the shortcuts plugin, when i install it, shows me an error message.

Also, can you tell me how to use the table prices short cut?

thanks

It looks like WordPress now uses tinymce 4. I think the createControl function is no longer supported for tinymce. Will there be an update for the Shortcodes dropdown for the editor?

Thanks

Hello, a question to everyone who bought this theme.

I really liked this theme, adjusted lots CSS then created a great looking website for the client. However, permalink ‘ublleciaportfolios’ is the problem. I have to change it to ‘www.xxx.com/work/project’.

I tried to register their support website, however I never received a verification email, I sent PM to the author, but no reply.

So the question to everyone who purchased this theme, and who can login to their support website. If anyone knows how to change this permalink, please let me know!

I guessed and changed ’’rewrite’ => array(‘slug’ => ‘ublleciaportfolios’)’ on ‘customposts.php’ in plugin folder, but no success.

Thanks in advance everyone. :)

hello, thanks for your reply. The problem is that I never received support login verification email. So I can’t login! I sent you PM, you replied once, I sent back you my username etc, then had no reply for a few weeks now.

Hi Robert, so, now you can see my username etc, you can send me support login verification email. It’s been nearly a month I’m keep asking the same question.

Hi Robert, I reported about this issue on Envato Market place support team.

Hello, a question to everyone who bought this theme.

I really liked this theme, adjusted lots CSS then created a great looking website for the client. However, permalink ‘ublleciaportfolios’ is the problem. I have to change it to ‘www.xxx.com/work/project’.

I tried to register their support website, however I never received a verification email, I sent PM to the author, but no reply.

So the question to everyone who purchased this theme, and who can login to their support website. If anyone knows how to change this permalink, please let me know!

I guessed and changed ’’rewrite’ => array(‘slug’ => ‘ublleciaportfolios’)’ on ‘customposts.php’ in plugin folder, but no success.

Thanks in advance everyone.

Just purchased your theme and I received the following error message what do I do?

Installing Theme from uploaded file: themeforest-5319244-lecia-the-responsive-bootstrap-wordpress-theme.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Hi, I bought the theme and installed it this morning when I went to modify CSS file I see that I can´t. Can you help me please ?. I don´t know if I need something more to do. Thank You

by
by
by
by
by
by