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128 comments found.

Just bought your theme. It is still 1.6. White screen, corrupt. It is not working. I cannot open a ticket: acces denied. Please respond ASAP!

I will contact via Twitter.

Thnx,

Danny

Hi Danny,

Please follow the links and instructions how to submit support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

I love the theme and it seems like is going to work fabulous, but I notice on some pages I do not want to add the “SubHeadline” but if I leave it empty it will leave a big gap. How can I disable this ?

Hello,

Would you be so kind to submit support ticket, sine we will need additional information from you?

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hello—

I bought this theme awhile ago and seemed to have missed the downloads for the updates. How can I go about getting the most updated information….as it seems the sight may have some glitches.

Hello,

In the next several days we will release the newer version of Legalized theme.

In the meantime, if you have additional questions, please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hello again…

I was just wondering about updating this theme. If I downloaded in in Nov 2013, do I have to update each change in the change log one by one or just the most recent files. I just redownloaded version 1.7, but I don’t want it to mess up the site I have created. Please advise ASAP. :)

THANKS!!!

Hello,

In order to avoid messing up your site, especially if you made some changes to style.css, I suggest you to create child theme using current files, and then to simply install the latest version.

If you still wish to update the original theme, you will need to write down all files from changelog, and then to upload and replace the old files.

Thank you,
- Djordje

How could I go about updating a child’s theme? Is this something my support could cover to have someone complete this for me?

Hello,

Well, you will need to backup your site, and then to install the latest version of Legalized theme.
After that you will need to convert your current theme to child theme.

Can you tell me did you modify any theme file?

Thank you,
- Djordje

your support doesn’t work, i have try to update my ticket but i receive always this error and also i open a new one but seems disapperaed

Access Denied Our portcullis is down. Sorry, but you’re not allowed to see this. Try going back, or tell us on Twitter what happened

please let me know about my issues: i receive this error on the slideshow

Revolution Slider Error: The param navigaion_type not found in slider params.

seems relate to the old version of the plugin

please let me know thanks a lot

Hello,

I’m sorry for the inconvenience. Please clear browser cookies and then reset password using this link: https://themeskingdom.com/my-account/lost-password/

This should do the trick.

Thank you,
- Djordje

I’ve purchased additional support for this site and I’m having a very difficult time getting access to the support area. Please advise ASAP.

Hello,

I’m sorry for the inconvenience. Please clear browser cookies and then reset password using this link: https://themeskingdom.com/my-account/lost-password/

This should do the trick.

Thank you,
- Djordje

Hello, I am interested in buying this template. I would like to ask you if it is possible and easy to make it a multi language site because i want it to have 3 languages. Thanks

Hello,

Legalized theme is fully compatible with WPML plugin. :) So yes, it can be done quiet easy.

Thank you,
- Djordje

Is it compatible with Polylang plugin?

Hello,

Well not 100%. If you decide to go with Polylang, you will not be able to use home builder feature from the theme.
Also, there is a chance that custom post type filtering used on some pages will not work or it will display all categories from all languages.

Thank you,
- Djordje

I’ve just got a notification that there’s a new version of Legalized available. I can’t find a changelog however. Not wanting to do a complete site update for minor / non-security changes I’d like to know what’s been changed for this version.

Hello,

We have updated Revolution Slider that is bundled with the theme to the latest version. You can find it in plugins directory in Legalized theme zip file.
Instructions how to update the slider are available at: https://www.themepunch.com/faq/update-plugin-packaged-theme/

Thank you,
- Djordje

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