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818 comments found.

pti150

pti150 Purchased

Hello, i was wondering : 1) if now the css is mobile first designed or load the desktop site still before change to mobile. 2) can i import the articles from a very old version without losing datas? thank you.

Hello,
The mobile version is a separate CSS stylesheet that changes the layout based on the resolution by using media queries.
The articles will not be lost, but there are settings and meta fields that most likely have changed and will need to be re-set.

Hi,

I have a problem with my WordPress install, in particular with the main menu items. I am having problems with the Main Menu, which is the “heaviest” of all of them.

I get a 404 error page when I save the menu after having added a menu item to my Main Menu on some of my sites running Legatus Theme. I have been in touch with my hosting provider and I have understood that my server configuration should be ok, so they cannot support me anymore for this issue (I already raised max_input_vars value up, but no success with it).

The problem is really odd, it only came up recently, because it occurs even if I save the currently active menu without adding any menu item.

I tried to set the same menu as primary menu switching to Twenty Fifteen theme and no problems with it, so I think it’s a theme matter.

Could you help me?

Thank you

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Do you have any news on this?

Hello,
We replicated the menu on our local servers, at first the problem was encountering, but when we set the max_input_vars from 1000 to 5000, it was working fine.
Try modifying your php.ini and set:
max_input_vars = 5000
See if that helps.

Hi,

the homepage pagination is not working after updating WordPress to version 4.4.1. No problem with the default pagination of category and tag pages.

If you need a WP user and FTP access, you can use the same credentials I sent to you for my last issue (still pending).

Thank you

Do you have any news on this?

Hello,
We sent you an email 4 days ago with following content:
Hello,

We tested this on our systems, even downloaded the whole theme and child theme from your server and tested on ours - the it seemed to be working fine for us. Try contacting your hosting provider, maybe they can find the problem.

I’m sorry, you’re right. Actually I would like to solicitate for my previous issue http://themeforest.net/item/legatus-responsive-newsmagazine-theme/5089116/comments?page=41&filter=all#comment_11889116

Twitter share button not work. Main menu font although it does not show the Turkish character set . Latin extended set.

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

pti150

pti150 Purchased

Hi, how to adding the video/gallery icons to thumbnails? for example is possible to have in homepage an icon “camera” on thumbnail (like the ones in the video section) of an article that is in the news section? thank you

Hello,
It will be added to the posts that has the video embed fields filled in: https://www.dropbox.com/s/u8s67dgtjt08d5k/Screenshot%202016-01-15%2014.35.20.png?dl=0

pti150

pti150 Purchased

In this way the icon appear only in the video block and not in the others sections. what i am asking is if there is a way to show the icon in other homepage’s blocks(like latest news block) if the article has a video so that users can immediately know if an article has a video embedded. For example ,on your demo site you have the video article with the cat( https://www.dropbox.com/s/luo33dq7ngdhxk1/Immagine1.png?dl=0 ) with the icon in the video block and without in last news block ( https://www.dropbox.com/s/ql3kjyeggf92ahn/Immagine2.png?dl=0 ). I think is very important to recognize in easy way an article with a video or a gallery embedded. Thank you for your attention

Hello,
Unfortunately currently that will not be available.

Is it compatible with new version of WooCommerce 2.5.2?

Hello,
It should be working fine, we haven’t had any complaints so far regarding it. If there are any problems with it, let us know, we’ll look into it.

hakaba

hakaba Purchased

hello i need to helping how to set up my API key

Hello,
To which API key exactly are you referring to? If it’s the Weather API, you can register here: https://developer.worldweatheronline.com/auth/register but it seems that they currently are on maintenance: https://developer.worldweatheronline.com/

Hello. We bought this theme because it says it supports RTL. How do we enable it?

Hello,
We replied to your support ticket.

Hello, I want to buy this theme but have a question. Does this theme contain option to remove post of categories from home page recent posts? Thanks

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

visual composer front end is dying in page load loop. any help is much appreciated

Hello,
We replied to your support ticket.

do you have any brains did u really understand what i said. visual composer is not working even in wordpress 4.4 its looping in page load forever if have any suggestion then answer or else leave it but dnt give us misleading answers. nonsense support. why you sent us how to update theme kbase page does it make any sense to you.

Buenos dias, el paquete de plugins viene el visual composer pero este pide una licencia para poder actualizar a su versión mas reciente, y como actualice el wordpress a 4.5 este plugin no sirve

Hello,
Apologies, could you write that in English?

el theme no es compatible con wordpress 4.5 el slider se des-configuro con la actializacion de wordpress 4.5

Hi!

Thanks for notice!

We submitted a fix for this, the update should be available in next few hours. We also updated Visual composer to the latest version.

Please help.. my Main Slider disappeared for no reason I tried everything and I cannot find the button to turn it on I even bought new Theme but I didn’t like it I spend 60 bucks for nothing please help..

I have renewed my support can you help me now?

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Ticket #749044

i have used this theme for some months now but i am having problems with the gallery , it opens in the page but on next and previous clicks it does not show any images just the thumbnails

Hello,

Unfortunately it seems that your support license is expired, due to the new ThemeForest policy we will be required to ask you to renew it.

Hello, I have a problem. News slider isn’t working. Can you help me?

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hi, I have a problem: because the breaking news do not flow? The settings everything seems ok (Breaking Slider Auto Start).

On www.cronopolitica.it.

Please! :)

Hello,
Please update the theme to the latest version and it should be working fine.

AleMusike

AleMusike Purchased

Hi! How to remove ’sponsored advert’ link from TOP BANNER from Legatus theme?

Hello,
You can remove this text from following files:
/includes/top.php, line 125
/includes/home-blocks/banner.php, line 22
/includes/widgets/widget-ad300x250.php, lines 72,83

im using top menu and main menu but in responsive style i can change name of top menu in different language but for main menu i couldnt. Page is top.php but it has a option for top menu but it has not option for main menu in responsive.

also weather script doesnt work it shows 0 ‘C

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