1736 comments found

itsandy Purchased

I updated our site to the most current Legenda theme version and the “proceed to checkout” button is now missing. Is there a solution for this issue?

Helen_Smith
Helen_Smith Author Team

Hello,itsandy

Thanks for using our theme ;) As far as we can see you have left the topic at Forum. Thanks, our expert will get back to you soon. Please, follow the instructions. Very likely you will need to re upload the woocommerce folder in the theme directory.

Regards

Rmy Purchased

Hello, Very nice theme !

I would like to add an add to cart button at the bottom of every single product page ! Is that possible ?

Thanks for your help !

Helen_Smith
Helen_Smith Author Team

Hello, Rmy

Thanks for choosing our theme for your project :)

If you want to add an additional button, or move the current one, that requires only additional customization as by default that`s not possible.

Regards

andy06 Purchased

Good Morning, the zoom effect of the products does not work on mobile devices like the iPhone. It can run on the mobile devices?

Thank you very much Andy

Helen_Smith
Helen_Smith Author Team

Hello, andy06

Thanks for using our theme :)

On the mobile devices the LightBox is enabled instead of zoom

Regards

Default-user
andy06 Purchased

Thanks for the reply. And there’s no way to enable zoom on the mobile?

Thank You

Regards Andy

Helen_Smith
Helen_Smith Author Team

Sorry, but that is not possible to implement. We suppose, the zoom effect will not be convenient to use on mobile devices.

Regards

Hallo we have legenda theme ver.2.6.3 and woocommerce 2.3.7 at your theme checkout/form-billing.php we are trying to

insert this script : <script> $( ”#billing_postcode” ).change(function() { alert(‘TEST’); }); </script>

this script works on other sites/themes here it does not beeing called? although the following script works fine : <script> alert(‘TEST’) </script>

so the problem seems to occur when we use the onchange

command?

any help plz

Helen_Smith
Helen_Smith Author Team

Hello, marmelidou

Thanks for using our theme :)

Please, contact us at support forum with your request http://www.8theme.com/forums

Regards

saomair Purchased

Hello Helen,

i would like to know if i want to update the theme which files will affect ?

because i have modify something in function.php

thank you

Default-user
saomair Purchased

please ignore this i have solved it my self

Helen_Smith
Helen_Smith Author Team

Hello, saomair

Glad to hear that. Thanks for informing.

Regards

saomair Purchased

after updating theme i have registration form missing from my account page

http://awesomescreenshot.com/0be4pmuia9

now i can only see login form how to get back registration form back

Helen_Smith
Helen_Smith Author Team

Hi, saomair

On the screenshot we see that you have the registration form enabled, was that before the update?

Regards

Default-user
saomair Purchased

i wast testing with the old version of theme then when new updates came i just remove the old one and install new and now its showing me this

Helen_Smith

Ok, please, contact us at support forum with your details http://www.8theme.com/forums and we will try to find the solution.

Regards

Hello,

I have a couple of problems:

1. The single product page is displaying 2 “Add to Wishlist” Buttons. One in the form of a rectangular button next to the price and a second one is the heart shape button next to the “add to cart” button. I’d like to remove the one next to the price.

2.The pop-up is not working properly, I set it up as per the instructions on the documentation, and it was working fine. All of the sudden it did’t show up anymore and next time it shows up the content on the static block is not showing anymore.

I’d greatly appreciate your help with these two issues as I have been going around in circles for a while trying to fix it without any success.

Excellent theme by the way!

Thank you,

Helen_Smith
Helen_Smith Author Team

Hello, mrsjackiemack

Thanks for using our theme :)

1. Please, check if you have follow all our requirements: http://www.8theme.com/demo/docs/legenda/#!/wishlist

2. As regards to pop up, we cannot say for sure, what is wrong without talking a look at your site. That will be great if you contact us at Forum with the details at Private Content. Thanks

Regards

henk1060 Purchased

Hello,

Can I set a text next to the arrow? Unfortunately, I think the editor to no matching file.

thank you for processing

Helen_Smith
Helen_Smith Author Team

You may search that in the header files, header.php for example.

Regards

Default-user
henk1060 Purchased

ok thankĀ“s its working ,))

Helen_Smith
Helen_Smith Author Team

Great :)

nikip Purchased

Hello,

can i change the name “Legenda” in wp installation? ty … great work!!!

Helen_Smith
Helen_Smith Author Team

That means you can change that word in one of the theme files.

Regards

nikip
nikip Purchased

ok… ty for your support!

Helen_Smith
Helen_Smith Author Team

not at all :)

Hello. after purchase in the archive will be a quick start? or export data. which in one click I could Upload a as you have shop on the demo. and whether there is a Czech localization?

Helen_Smith
Helen_Smith Author Team

Hello, idmCompany

Thanks for your interest in our product :)

Once after you upload theme package to your WP dashboard>>activate it>>then click to install all the plugins>>Install demo data. All the necessary details you may find in our documentation: http://www.8theme.com/demo/docs/legenda/#!/installation_upgrade If you want to translate our theme into Czech language, you can do that manually with our included po and mo files: http://www.8theme.com/demo/docs/legenda/#!/how_to_translate

or purchase WPML plugin to make your site multilingual.

Regards

Missca Purchased

Helle Eight Theme team, Thanks for this very nice theme. I am trying to update the theme, but I have the vc.php missing message issue. As I saw others having the same trouble, I tried to log in the support forum to ask for your support, but I could not manage to log in,... Tried to create a new login, but my purchase code is already registered. Sent you a request on your contact form last monday, but had no news so far. Thanks for your help, Best regards.

Helen_Smith
Helen_Smith Author Team

Hello, Missca

Thanks for being our customer :)

That will be great if you specify here your email so we may contact you and restore your account as very likely our contact form is not working now due to modifications on server. Thanks

Regards

Default-user
Missca Purchased

Thanks for your quick answer, Message sent via the envato contact form. Regards.

Helen_Smith
Helen_Smith Author Team

Thanks, already got that :)

virus7227 Purchased

Hi, I have not been able to get to Roman. Please tell him to get with me on Skype. I really need to fix my problem Asap, its been way to long.. Thanks!

Default-user
virus7227 Purchased

Thank you…I want the map to show my own location..How do I input my location so the map shows my location and not one in london

Default-user
virus7227 Purchased

Once you upload the thumbnails, whats next? Because I have done that but I dont see it like the demo..

Helen_Smith
Helen_Smith Author Team

We recommend you to contact our technical support at Forum, as are comments section are mostly for pre-sale questions. http://www.8theme.com/forums

Regards

Ive been trying to get in touch for days with support,registered on the site http://www.8theme.com but no confirmation email was sent,now it says email is in use and i have no way of contacting you. no phone number,tech support questions sent via the site have been ignore,the theme is running like a dog and overloading the shared server due to bad code. get in touch with me please and help sort this out.

Helen_Smith
Helen_Smith Author Team

Hello, burneyrubber

Thanks for using our theme :)

If you cannot enter our support forum, please, try to log in with you details that you set from the very beginning. If you have already submitted a topic, please, provide us the link. As regards to our contact form, currently our server is under moderation. You may leave here your email, so we may contact you directly. Thanks

Regards

Default-user

i cant enter the siite with any details,my email is [EDIT: email removed]

Helen_Smith
Helen_Smith Author Team

Thanks :)

oyjhahaha Purchased

how do i change the text of “do you have any question? call 555 343 458” area?

Helen_Smith

Hello, oyjhahaha

Thanks for using our theme :)

That is the code from the default Home Page. You should have that once after demo import. If not, please, contact us at Forum, so we may provide you that code. Thanks

Regards

makeitec Purchased

Hi, just updated the theme and discovered (Admin: WooCommerce, System Status) that the file: legenda/woocommerce/cart/cart-totals.php was not updated. I looked in the update folder and the file is NOT there?

Maybe this is the reason why my Order page looks weird. Thanks otherwise for a great theme. Jens

Default-user

Thanks, I deleted the file but the white box and total numbers in black still appears (see png). It’s as if the settings in the theme options does not include that part.

Helen_Smith

We recommend you to update our theme once again after removing this file. And if the issue remains, please, contact us at Forum. Thanks

Regards

Default-user
makeitec Purchased

Nope, still not working. I’ll setup a ticket…

Hello!

By how intall video In demo content on default installed ecommerce 4 version, but i need 11 version (car store). How could i get it?

Helen_Smith

Hello, secretdandy

Thanks for using our theme :)

What do you mean by that? You need to import the Car version and you cannot find that in Theme Options>Import/Export? http://www.8theme.com/demo/docs/legenda/#!/demo_data_installation here you may find the information about how to import Home Page.


Regards

Default-user

Hello, Helen!

I made by the instruction. ?ut goods at main page and other pages remains from demo content (version 4). What should I to do that thanslate them all into 11 version.

Thanks

Helen_Smith

You can remove the goods you do not need on your dashboard>Products. And then you can import the necessary Home Page. If you have difficulties with that, you can contact us at http://www.8theme.com/forums

Regards

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