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1957 comments found.

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

Our Training Videos

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Thank you, we look forward to serving you!
8theme Team

PJone

PJone Purchased

Hello after update your theme (newest Version) and update revolution slider, your demo Slide (for cars) doesn’t work. I see a blank slide area only.

IS this possible to install a rev demo slider? I can select a demo slider on rev admin but it can not load.

regards

Helen_Smith

Helen_Smith Author Team

Hello, PJone

Thanks for the comment. Please, enter Revolution Slider settings>and click on Slideshow-Auto. And re-save the slider after that.

Regards

mami12

mami12 Purchased

Merhaba Temayi aldim ama wordpress yüklerken stil doyas? eksik diyor bu konuda yardimci olurmusunuz Hello there T received can not get enough of the style, but installing WordPress says missing olurmusunuz help in this regard

Helen_Smith

Helen_Smith Author Team

Hello, mami12

Thanks for being our customer!

Sorry, but, will you be so kind to provide your request in English more detailed? Thanks

Regards

mami12

mami12 Purchased

?ngilizcem iyi degil özür dilerim I download the theme, but says installing style file is missing

Helen_Smith

Helen_Smith Author Team

Please, try to install our theme via FTP. http://www.8theme.com/demo/docs/legenda/#!/installation_upgrade

Woocommerce tailors plugin not working proper in the legenda theme. Not showing any div wrap in the single product page.

Helen_Smith

Helen_Smith Author Team

Hello, ayadav064

Thanks for the comment. We are sorry, but we cannot guarantee fully compatibility of our theme with third-party plugins. You may contact our technical support at http://www.8theme.com/forums with your site details (admin panel, FTP) and we will review what can be done.

Regards

When are you guys doing an update, the variations are not working.

OlgaBarlow

OlgaBarlow Author Team

Hello,

Have you updated theme to latest version? If yes, very likely you did not delete out of date files mentioned in changelog

DELETED: legenda/woocommerce/cart/cart-item-data.php DELETED: legenda/woocommerce/single-product/add-to-cart/variable.php

If you are using version 2.9 of Legenda theme, please, delete them and check if it fix your problem.

Regards

Hello guys,

Again I also have to revert everything back to the preveiosu version(s) the variation do not work. I even started over, removing 100% deleting the woocommerce dir in the theme and that doesn’t solve the issue. So digging into this deeper, it seems to still have a conflict, of some kind and you need to verify that variations work, here are some clues.

woocommerce/cart/cart-item-data.php version 2.1.0 is out of date. The core version is 2.4.0,

woocommerce/single-product/add-to-cart/variable.php version 2.3.0 is out of date. The core version is 2.4.0,

Please advise and thanks again.

Helen_Smith

Helen_Smith Author Team

Please, contact us at https://www.8theme.com/forums/ with the FTP and admin panel details. Our experts will help you to solve that. Thanks

Regards

ingenuitor

ingenuitor Purchased

That I can’t provide, I will wait for an update, when will will we see v3.0 thanks so much for the quick reply.

Helen_Smith

Helen_Smith Author Team

Very likely you did smth wrong in your files, and we recommend you to contact our experts. As we are not planning to update our theme now. In most customers there are no issues with that.

Regards

Philinit

Philinit Purchased

Hi, thank you for a great theme. I wanted to know if you could help me remove the link underline and change the link color. My site is http://thehauteheel.com I’ve been trying to find a custom css to paste but I can’t figure out a solution. Hope you can help. Many thanks

Helen_Smith

Helen_Smith Author Team

Hello, Philinit

Thank you for being our customer! Please, be so kind to specify what link do you mean? The lines above and under the menu? Provide the example, please.

Regards

Hi Helen, The links I mean are all the links including buttons. At the moment they are all red and underlined. I want to change the color of all of them and remove the underline form the word links. For an example the main menu or the links in the widget section.

Thanks again for taking the time. :)

We recommend you to contact our technical support at https://www.8theme.com/forums with your site details and they will help you with the code :)

Regards

Khendal

Khendal Purchased

Hello, is there a way in portfolio page, when you go over a project to disable the 2 little icons and click directly on the image to open the project?

Helen_Smith

Helen_Smith Author Team

Hello, Khendal

Thanks for using our theme :)

Sorry, but that is impossible to make by default settings.

Regards

Hello, recently installed this awesome theme but I don’t see Latest Products and Featured Items under the slider. There’s only blank space between the slider and the footer. What did I miss? Many thanks.

Helen_Smith

Helen_Smith Author Team

Hello, billyax

Thank you for the purchase :)

You need to enter your Home Page settings in Pages>Home Page and you may add these products by the Visual Composer element.

Very likely you did not finish the theme installation and some of the elements are missing. You may contact our experts for the assistance at https://www.8theme.com/forums/

Regards

How can i set the number of posts to show on Homepage. Like i want to show only 3 posts on Homepage theme. Please let me know, how it is possible. Thanks in advance

Helen_Smith

Helen_Smith Author Team

Hello, rahul_envato

Thanks for the comment :) Are you talking about the Recent Posts on the footer area?

Regards

After upgrading to WooCommerce v2.4.4 and using the latest version of the theme, custom product variations no longer work. All I get in the product dropdown is ‘Choose an option’.

Just fixed it myself. Have found a number of files in the theme which are not WooCommerce v2.4+. The file variable.php inside ‘woocommerce/single-product/add-to-cart/variable.php’ was an older version and required updating. Could the author please make sure the theme is updated to the latest WooCommerce? Thanks.

Helen_Smith

Helen_Smith Author Team

Hello, pacificshack

Thank you for being our customer! :)

Yes, these two file were deleted from the last theme update: legenda/woocommerce/cart/cart-item-data.php legenda/woocommerce/single-product/add-to-cart/variable.php

And few days ago we mentioned about the compatibility with the last WooCommerce.

Regards

hi,

is the revolution slider bundled in the legenda theme also have the template file for installation?

i wanna install fashion.zip but i cant find it in the folder, please advise.

Helen_Smith

Helen_Smith Author Team

Hello, hkpresentgift

Thanks for the comment. If you have any difficulties with the slider installation, please, consult our technical support at https://www.8theme.com/forums

Regards

I don’t need a shop integration, but I would love to use this theme as a basis for our book review magazine. Would it be possible to set the blog grid to 4 columns instead of 3 as it shows for the woo commerce on the home page? Also, does the theme support fullwidth blog posts/pages and different post styles?

Helen_Smith

Helen_Smith Author Team

Hello, wutzelmutz

Many thanks for the interest in our template :) Yes, you can enable Catalog Mode and use our theme without shopping options. By default settings, Blog Grid layout is available only in 3 columns. Perhaps you are talking about the Posts on the Home Page, then, please, provide us the example. It is possible to disable the sidebar on the posts page, and then the page will become full width. Grid, TimeLine, Default Portait – these are the blog layouts available in our Theme Settings.

Regards

Yes, I was talking about the home page section. I’d need four columns for blog design since we are working with many book covers and want to display them with correct proportions. Would it be possible to tweek the layout? Also, can the grid layout be applied to archives pages for categories/authors etc. too?

Helen_Smith

Helen_Smith Author Team

Sorry, but that is not possible to implement in our theme by default. What do you mean by: can the grid layout be applied to archives pages for categories/authors etc. too?

Regards

ahavens30

ahavens30 Purchased

Hello,

We are using legenda theme for our wordpress eCommerce store. Category filter is not working on wordpress admin dashboard. When we are trying to filter categories it is not giving accurate results. When I remove \’s&\’ in URL we are getting accurate results. And category filter is working with default theme. It is just Legenda theme. Can you please help.

Thank you.

Hello, ahavens30

Thank you for using our theme!

That will better if you contact our technical support at https://www.8theme.com/forums with your admin panel details so our experts may check that from the inside. Make sure you are using the last theme version. Thanks

Regards

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our Online Documentation

Our Training Videos

……………………………………………………………………

Thank you, we look forward to serving you!
8theme Team

hi, it seems to me that latest version of legenda theme is not supported with woocommerce v2.4+

apart from waiting.

is there a way that i can make it work please?

Great theme Excellent and very Fast Support Got every single answer for every customization!!

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