1137 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
minky87 Purchased

Hi, would like to ask do i get to disable mobile version view by default for mobile users?

8theme

Hello, minky87,

Yes, To disable mobile version go to Theme Options > Responsive > Enable Responsive Design > Off > Save settings.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

may i know what is the text format legenda them is using ?? i mean text style such as news times roman thx!!

8theme

Hello, hkpresentgift,

We have used Open Sans font family for text and Georgia for headings by default. Bug if you need, you can change these styles in Theme Options > Typography.

Regards

Default-user

thx!

8theme

Welcome :)

Regards

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fredbros Purchased

hi, I just want remove the info above the price product (single product page) http://clickicase.com/product/pocket/

to be clear -I don’t want to see: Product information product code category

this is quite important, thank you to reply :)

8theme

Hello, fredbros,

There is no such option in our theme to disable it. You should create child theme, copy and edit the following file legenda/woocommerce/content-single-product.php . Or you can hide it using css, add following code into custom.css: .single-product-page .product_meta h4, .single-product-page .sku_wrapper, .single-product-page .product-info .posted_in {display: none;}

Regards

fredbros
fredbros Purchased

Hi,

thanks for your quick reply.

I added your code into the custom.css in the ftp, it’s also appear in the editor but no change (of course in theme option i turned the custom css on) – any ideas?

sorry but this is important, some clients told me they were confused with too many info on the single product page – i’m looking forward to read you.

Thanks.

8theme

Could you, please, contact us on support forum ( http://www.8theme.com/forums/ ) and provide admin panel credentials in Private Content?! We’ll help you.

Regards

fredbros
fredbros Purchased

I can’t do that – there is only forum questions which do not cover my problem – is there a simple way to email you with my admin details – to remove the product information – I really need your help to remove it – thanks

8theme

You can create your own topic at our Forum and provide in the Private content your accesses (they will be visible only for our staff)

Regards

fredbros
fredbros Purchased

ok will do

8theme

Ok, thanks, waiting for your request.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Do the theme shortcodes work in Revolution slider? I’m using [button style=”large filled” icon= “VIEW OUR PRICES” title=” ” url=”# “]

And it doesn’t seem to be working.

Tim

Default-user

oops, I see my mistake, had the title in the icon field

8theme

Hello, tspino1,

Yes, it works fine with Revolution slider too, but your shortcode was incorrect. Try this one [button style=”large filled” icon=”gift” title=”Test” url=”#”]

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

On the button shortcodes page, some have white background and some have grey:

1) how do we set this?

2) can we change the hover color to anything we want?

http://8theme.com/demo/legenda2/shortcodes/buttons/
8theme

Hello, tspino1,

Gray buttons are filled buttons, so you just need to set attribute “filled” if you use shortcode, for example [button style=”small filled” title=”Small Button”], read more here http://8theme.com/demo/legenda2/shortcodes/buttons/ Hover color is main color, you can set it in Theme Options > Color Scheme > Main Color.

Regards

Default-user

I see, so it’s not possible to change the filled or hover color for an individual button, without changing the main color setting? I’d like a few buttons on my site to be different from the main color.

8theme

No, it’s not possible by default. You can try to do it only by additional customization and changes in css styles.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mrarie2 Purchased

Hello! Is there a way to get the layered navigation widget active? It doesn’t seem to work on the theme?

8theme

Hello, mrarie2,

Are you talking about WooCommerce Layered Nav widget? It works fine with our theme. Check if you have created products with custom product attributes. Is it working with default theme?

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

What happened to the Topic on your forum Slow Site Loading, you have hundreds of replies gone now, pages and pages? How do I see all those pages of history to help solve this major issue, that many customers are facing. Are we all just going to now have to put our head in the sand and wait for the sites to fail due to bad programming and seo logic?

http://www.8theme.com/?post_type=topic&p=3255
8theme

Hello, ingenuitor,

We understand your dissatisfaction and were doing all the best to find the solution. But our theme is fully optimized and it works so fast, as it’s possible for theme with such functionality, you can check its speed on our demo.

But if you have experience in development and have proposals concerning changes in the theme keeping all the current functionality (we mean only specific changes in the code in particular files, rather than general phrases), we are ready to consider them!

If changes are effective and reduce time load of the theme, you will receive a reward. We’ve not received any suggestions yet, so it’s still question of the hour.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi 8 Theme

i have read ur documents

“Custom tabs

You may create two additional custom tabs for product:

one tab is common for all products (in Theme Options > Single Product Page > Custom Tab Title & Return content fields); the other one is separate for each product (Additional product options area > Title for custom tab & Text for custom tab).”

however, i wanna know is there any way that i can put a table for this tab? not only wordings, but a table , e.g. 7×9 columns x rows rable thx

8theme

Hello, hkpresentgift,

Yes, sure, you can use tables without any problems. See here for example http://8theme.com/demo/legenda/shop/vivamus-consectetur/

Regards

Default-user

thx for your reply.

but all i can see is the “text for custom tab”

no any option button for me to add table // images… any help? will be grateful if its a more detailed one. thx!

8theme

Please, contact us at http://8theme.com/forums for more details about the tabs content.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Naomi84 Purchased

Hello 8Themes ! I use the theme with the template “Children Toys”.

I would like to add an “Featured post” like on template basic in the bottom page. I know that I have to use Visual Composer, but I do not know how do this. Help me ! :)

Bye,

8theme

Hello, Naomi84,

Yes, we have used Single blog post Visual Composer Element. Edit your page, add row with 2/3+1/3 columns layout and add Single blog post Visual Composer Element to display post by ID.

Regards

Default-user
Naomi84 Purchased

Thank you ;) ! This works !

8theme

You are welcome :)

Regards

Default-user
Naomi84 Purchased

Hello team, I have another little problem. I come to create a parallax with an image. This works good on Firefox and IE10 but no works on Chrome or Safari. On the Chrome and Safari, the picture no displays and I have a grey background color. How can i fix that?

Thank you ;)

8theme
8theme Author

Please, contact us at Forum ( http://8theme.com/forums ) and provide the site link so we may check.
Thanks

Regards

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
w4rrenz Purchased

Hey there,

So far loving the theme, I was wondering if it’s possible to have a mix between the light and dark themes.

If you see – http://punkymonkeytest.co.uk/-primalfitness/

I want to keep header/footer dark, and then the body of each page on light. However it all just seems to sit in an entire container so I can’t see where to change the CSS?

Thanks

Warren

8theme

Hello, w4rrenz,

Yes, this requires additional changes in css file. You may contact us at Forum for more details ( http://8theme.com/forums )

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
saxer Purchased

Hi, thanks for the great Template! I’m looking for the restaurant PSD-File, but I can’t find it. Thanks for your help.

8theme

Hello, saxer,

Please, provide us your email so we may contact you back with this PSD.
Thanks

Regards

Default-user
saxer Purchased
rscom@gmx.net, thanks!
8theme

Welcome :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello 8 theme

can u plz kindly share how to hide the author and categories in post? thx!

8theme

Hello, hkpresentgift,

Will you be so kind to provide the link to your site?
Thanks

Regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
aejc Purchased

Question to the admins here: Why is it that anytime a customer of Legenda posts a negative comment about the slow customer support or many problems with the theme, that comment is deleted? It’s not an accurate account for how actual customers feel about this theme and false advertisements to those considering purchasing the theme.

8theme
8theme Author

Hello, aejc,

Please, do not spam here. We try to do our best to help our customers and our support is one of the best here in TF. If you have concrete proposals, please, contact us, it will be much appreciated.

Regards

Default-user
aejc Purchased

This is not spam—I have a legitimate concern here as I’ve seen not only my own comments mysteriously deleted, but also other customers who are unhappy with problems in the theme.

8theme

Ok, thanks for your concern but we are still waiting for concrete ideas and suggestions. If you have any, feel free to contact us. http://www.8theme.com/forums/

Regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
aejc Purchased

Has the lightbox bug been fixed in the latest version (2.2) released today? I had a thread in your customer forums and was told by Eva the bug would be fixed in the next version (that was 1.5 months ago).

8theme
8theme Author

Hello, aejc,

Will you be so kind to specify what kind of bug do you mean?
Thanks

Regards

Default-user
aejc Purchased

The bug is in the lightbox on the product page. Even if you turn off lightbox functionality in the theme options, it still displays a lightbox.

Default-user
aejc Purchased

Also, there seems to be some confusion with your versioning.

From Robert Hall (8theme staff): “If you have installed v2.2 this means that you have the latest version, no need to update it.”

According to themeforest (and what you note below), there was an update on July 10 to v2.2. In actuality v2.2 was released in May. Some people have asked about this on your customer form, but your staff hasn’t given a straight answer if there is an error in your version number and the release from July 10 should be called v2.3 or if there is not a new release and we are still stuck with the old version from May v2.2. Can you please clarify. Thanks.

8theme

Yesterday was the slight update of some files in our theme package. The next big (with fixes) update is expected to be in one week.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When can we expect version 2.3? The version 2.2 does not allow the visual composer to display correctly on the front end, so I’m having to use version 2.1.

Thank you.

Roy

8theme
8theme Author

Hello, royleejamesparkin,

The theme update expected to be approximately in a week.

Regards

  • Bought between 1 and 9 items
  • Europe
  • Has been a member for 0-1 years

Using your theme, and must say its PERFECT! Clear documentation, helpful support. Very satisfied :)

  • Elite Author
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 500 and 999 users
  • United Kingdom

HELLO, DEAR OUR CUSTOMERS :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased our theme, please signup at our Support Center to use our forum and other detailed support resources.

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Click Here To Get Free Support

View Our KnowledgeBase

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Thank you, we look forward to serving you!
8theme Team

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