1240 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

an email said this theme was updated today 8/13/2014 , is it a new version? great theme thanks

Helen_Smith
Helen_Smith Author Team

Hello, hollysnails

Yes, we have updated our template.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How can I open a youtube video in a lightbox? I saw prettyPhoto files in the theme so I assume this is loaded on all pages? The prettyPhoto documentation says:

1) “Create a link (). 2) Add the rel attribute “prettyPhoto” to it (rel=”prettyPhoto”). 3) Change the href of your link so it points to the YouTube video page, the same link you would share with friends.”

but this doesn’t work.

Helen_Smith
Helen_Smith Author Team

Hello, tspino1

You may contact us at http://8theme.com/forums and leave at Private Content the site link and the details so we may check the compatibility

Regards

Default-user

ok, I’m not sure when to use the forums and when to use the support area http://support.8theme.com/

Helen_Smith
Helen_Smith Author Team

Dear, tspino1

Enter you profile, and leave your post at the bottom of this page http://8theme.com/forums

Regards

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years
ricardods Purchased

Hi 8theme! What is the best number of products to show per page so I don’t get the: “error loading ajax content” when changing to the next page? thanks!

Helen_Smith
Helen_Smith Author Team

Hello, ricardods

It will be better if you contact us with all the details at http://8theme.com/forums Thanks

Regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
leon1000 Purchased

Hi, how do I get the full width navigation drop menu with image also. And how can I add promo blocks and filter by colour in the side column – thanks a mil

Helen_Smith
Helen_Smith Author Team

Hello, leon1000

Thanks for the purchase: Please, review this video tutorial

https://www.youtube.com/watch?v=9cj6o9ZRovY

Regards

Default-user
leon1000 Purchased

Great thanks a mil for quick response – video was good and now I have full-width menu.

Do you have a video on adding filter by price and colour or is it in the documentation

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • France
yerboutix Purchased

Hello, Is the “WPBakery visual composer” licence in the package of Legenda? If yes, which purchase code use to updates ?

Regards

Helen_Smith
Helen_Smith Author Team

Hello, yerboutix

We include the last plugin version in the theme package, but we do not provide the Purchase code for it.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
leon1000 Purchased

Hi, on wordpress legenda the filter by colour widget when I enter for example blue for a tshirt although I see blue tshirts returned I also get the variation of that tshirt returned also in this case both red and black, any way to resolve this. Thanks a mil

OlgaBarlow
OlgaBarlow Author Team

Hello, leon1000

Filter by attributes is WooCommerce widget. Could you check, please, if you have the same with default theme or with our theme only?

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello 8theme, I have update my theme but revolution slider and visual composer did not update.

OlgaBarlow
OlgaBarlow Author Team

Hello, navjeetsingh

It’s because they are already installed and you need to update them manually via FTP. You can find plugins archive in legenda/framework/plugins

Regards

Default-user

Thank you very much :)

Helen_Smith
Helen_Smith Author Team

You`re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, Excellent theme guys!! I have couple of pre-sales questions: 1- Your theme support 960 resolution? I want to have a 960 width by default. 2- Can we show left bar (Category/Filters) on the home page as well? 3- Can you guys do some design customization, also I have few plugins that I like to integrate with the theme e.g. http://codecanyon.net/item/multiple-images-per-variation-for-woocommerce/2867927?WT.ac=search_thumb&WT.oss_phrase=multiple%20variations&WT.oss_rank=1&WT.z_author=jamesckemp

Thanks in Advance :)

OlgaBarlow
OlgaBarlow Author Team

Hello, businesscatalyst

Thank you for interest in our theme!

1) Yes, you can change theme width in Theme Options > Responsive

2) Sure, theme uses page builder Visual Composer, so you can easy create 2 columns layout and add Widgetized Sidebar visual composer element even on home page. But you won’t be able to display Filters, because in by default WooCommerce they work on shop page and product category page only.

3) Additional customization is paid service and depends on your busy schedule. We are busy at present and are not available for such service.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there marketplace functions give authorities to different companies upload their products, sell, and managing?

If this dose not work out, is there any plugin I can use for solving out the problem?

OlgaBarlow
OlgaBarlow Author Team

Hello, rise08

There is no such feature in our theme, besides it’s related with WooCommerce plugin more than with our theme. That’s why we recommend you to contact with WooCommerce support team.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
tyeweldon Purchased

Portfolio posts or projects are returning a 404 error when permalinks are set to postname . I’ve reached out to you in Support #12730. The answer to reinstall theme was not helpful. I don’t have permalink issues with any other post types (blog, product). If you could be more specific please. My frustration w/ this problem has reached its peak and I’m running out of solutions. I can ill afford to wait much longer to have my what seems to be minor issue solved.

Click any link on the page and you’ll see none of the (project) links are working. Again, the problem does not exist with blog or product posts. I’ve executed two theme re-installs, one via FTP and the other a completely fresh install (delete theme, Add New, .zip).

You mentioned I may have changed theme files but I’m not a coder so all changes made would have come from this support forum. For the record the project posts show when permalinks are set to default.

PLEASE HELP!!!

https://thegrape.com/food-wine/

Thanks

Helen_Smith
Helen_Smith Author Team

Hello, tyeweldon

Sorry, but our technical support works at http://8theme.com/forums Please, continue the conversation there. Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I like your theme so far and I am close to buy it. One question. Most of the time I like to use Foobox plugin as lightbox for my sites. But with some themes it dont work properly because of conflict with themes default lightbox. If that will be happen with Legenda theme, tell me please are there option or solution to completely disable default Legendas lightbox? Thanks, and again nice theme, I like that retro/modern look.

Helen_Smith
Helen_Smith Author Team

Hello, astrales

Thanks for your interest in our template.

We cannot guarantee fully compatibility of third-party plugin with our template as we did not test it before. Sorry

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I read your manual but a lot is still unknown. How can I change the logo at the footer. It is not in Theme Option/Footer so it should be somewhere else. Looking forward to your response.

Helen_Smith
Helen_Smith Author Team

Hello, MetistoWEB

You can change this logo at Appearance>Widgets>Footer Copyright

Regards

Default-user

Hi, There is nothing under that category in the CMS. There is an opening bar and once I click it it is empty. If you give me an e-mail I can send you a picture.

Helen_Smith
Helen_Smith Author Team

What do you mean by that? What category? You may contact us at http://8theme.com/forums and provide the image. Thanks

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I just upgraded to v2.3 and the visual composer is still not displaying correctly on the front end.

royleejamesparkin

I will have to go back to v2.1 again, but this version causes issues for my iphone customers.

Helen_Smith
Helen_Smith Author Team

Hello, royleejamesparkin

You may contact us at support and we will provide you the newest VC version if that helps you.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
ogk987 Purchased

i changed content on the home page not it is not fill. please take a look.

http://rodeo.remmas.com

Thank You

Default-user
ogk987 Purchased

the home page has shrunk. Please help. http://rodeo.remmas.com

Helen_Smith
Helen_Smith Author Team

Hello,ogk987

Specify please, what is exactly wrong with your Home Page? Thanks

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is it possible to show an entirely different homepage to mobile visitors with this theme?

Helen_Smith

Hello, tspino1

Thanks for the interest! All the Home Page variants are available for review from mobile devices.

Regards

Default-user

What I mean is, can I create 2 homepages and is there a setting to have one shown to those on mobile devices and one shown to those on desktop devices.

Helen_Smith
Helen_Smith Author Team

Sorry, but it is not possible to implement.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

My featured products are not stacking on top of each other when opened on a mobile. They’re just squished together really tiny. How can I change this?

Helen_Smith

Hello, sdowling03

Please, provide us the link to your site and the device you are using. Thanks

Regards

  • Bought between 1 and 9 items
  • Canada
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years

Hi, loving the theme so far! Who ever is considering buying it, go for it! Works great with Polylang and WooCommerce!

Wanted to ask you how I can make all the thumbnails on the shop page grid to have the same height and width regardless of the product’s featured image dimensions?! This is crucial to me.

Thank you in advance.

Helen_Smith

Hello, megashape

Thanks for your feedback, appreciate your choice:) Please, provide the link to your shop page so we can take a look. Thanks

Regards

Default-user
http://jelenastyleslingerie.com/shop/

You see how all the images are inconsistent in their height.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
minky87 Purchased

Hi, Are we able to bulk edit to add/remove the ” Mark Product as NEW” tag?

Helen_Smith

Do you want to remove the label on NEW from the products? It can be done only via Dashboard or display:none in custom.css file

Regards

Default-user
minky87 Purchased

How do i do it via Dashboard? Which button shows the function ? Sorry i dont really know codes.:(

Helen_Smith

You need to click every product one by one via settings in the dashboard if you do not want them to be marked as new one.

Mark product as “New” – the function on every Edit Page settings

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

If you have the chance to purchase one of their products, DO IT! The experience I’ve had thus far has been amazing. I had an issue with the product (something wasn’t performing as expected) and 8Themes patiently worked with me for about a week to help me resolve the issue. You won’t regret it. The responses we’ve gotten for our redesigned site https://thegrape.com using the Legenda theme have been overwhelming.

Thank You 8Themes!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico
roagui Purchased

need to know a few things… my website is in spanish.. and i need to translate the navigation… things like “RETURN TO PREVIOUS PAGE” or the PRODUCT INFORMATION title

also: i can see the category and product code , but is there any way to add the brand as well?

and i need to remove the “add to wishlist”.. i cant find where!

wait.. did you just updated the theme? how can i update mine? justo uploading the new versiĆ³n?

Thanx

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