833 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Spain

Hello, I’m entering the license number on the chat options: b36758a5-XXXX-XXXX-XXXX-XXXXXXXXXXXX but always appears the message “License is not valid” and chat doesn´t work, only sends emails… What´s the problem? thanks and best regards

8theme

Hi, Javier_Sanz,

Please,contact us in http://support.8theme.com and we will help you with that.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello,

What is the default font being used please?

Thanks

8theme

Hi, BanksMedia,

Open Sans font is the default one in Legenda theme.

Regards

Default-user

Sorry that is the body content, what are the header in?

http://www.plushbooths.com

The 3 boxes below the main slider, what font is the that?

Thanks

8theme

The font Georgia is used on those three banners.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

getting this error when trying to install the theme

Cannot redeclare class Woothemes_Testimonials in /home1/holly/public_html/matthewladder/wp-content/themes/legenda/framework/testimonials/classes/class-woothemes-testimonials.php on line 15

it wont let me install this theme

hollysnails

nevermind it was a plug in that was installed. i got it. thx

8theme

Hi, hollysnails,

That`s ok :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
VSLRA Purchased

Hello, please how can i remove from posts “MORE FROM MY SITE” Thank you!

8theme

Hi, VSLRA,

Will you be so kind to provide us the screenshot so we may better understand what to remove? Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
VSLRA Purchased

One more question. I got error on homepage: “Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/data/web/virtuals/58581/virtual) in /data/web/virtuals/58581/virtual/www/wp-content/themes/legenda/framework/images.php on line 134”

you can take a look on granodecafe.cz How can I fix it? Thank you for help!

8theme

Hi, VSLRA,

Very likely the images are missing in the theme files. You may provide us the access to admin panel in support and we will try to help you.
Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. I am having a hard time figuring out how to edit the blog page. I have all of the settings I want in the theme settings but if I make any changes to the page itself under “pages”, nothing is reflected. Is this possible? I want to add some widgets and some html. I do not want the widgets to show on every page in my site, only on the posts page.

8theme

Hi, gigawatts,

To edit your blog you need to create Posts first in admin panel>Posts>Add new. If you need to edit widgets you may do it in Appearance>Widgets. For more information – you can contact us in http://support.8theme.com

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

when I visit the site on my phone it constantly says ”Loading the content” Please let me know where I can disable the loader function in setting. I can not find it.

Thanks.

8theme

Hi, remembersh,

In our theme there is no feature by default. You may just reload the page and the site appears.

Regards

Default-user

Reloading can not resolve the problem. Please check it again. Thanks.

Default-user

or remove the loading function please.

8theme

Will you be so kind to specify your site link?

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

1. When I install the chat plugin, occurs connection error. 2. The sub-menu not appeared, even if there are. 3. ‘Loading contents’ message not stop in mobile. 4. Resolution slider not appeared, even if insert to page. 5. When I scroll down, top menu not follow and not appeared.

Please fix it asap. Thanks.

8theme

Hi, remembersh,

Very likely, you have done smth wrong while setting up, or missed some settings in theme settings. Please, contact us in support http://support.8theme.com and provide the site details. Thanks

Regards

Default-user

I have submitted the ticket in support.8theme.com, Please fix it asap. Thanks.

8theme

Ok, thanks :)

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

How do I add title and subtitle for store categories like in the demo – http://8theme.com/demo/legenda/?post_type=product&sb=0

8theme

Hi, cyclr,

You need to create static block in Static Blocks and add the necessary content. For example here is the shortcode for title and subtitle: Categories[/title]

Regards

Default-user

Thanks! Worked perfectly.

One more question. How do you only make main product categories appear (not sub categories) under “store categories” like in demo – http://8theme.com/demo/legenda/shop/

Cheers

8theme

You can enable this in WooCommerce>Settings>Catalog> Shop Page Display.

Regards

Default-user

Hi,

Sorry, I mean how do you only show thumbnails for main categories not subcategories. In your demo under store categories, you are displaying thumbnails for main categories only – I want to do this.

Cheers

8theme

We understood you. Yes, this action is for showing the categories thumbnails on the Shop page

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, When you click on your demo site Shop (http://8theme.com/demo/legenda/shop/) you have 3 banners above – How do I make mine look like this? Can you send me code or tell me how to set this for this page? and other pages please.

8theme

Hi, waharrington,

After you have created static block go to: Theme Options>Shop> Product page banners> add the shortcode of your static block: [block id=”your_static_block_id”]

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I cannot find out how to get my categories to show on sidebar in shop? Please help, I have made all my categories but still cannot figure out how to have these show on sidebar? Thanks

8theme

Hi, waharrington,

Please, check if you have added Categories widget in Appearance>Widgets>Main Sidebar

Regards

Default-user

Hi I have done that, still does not show my categories on side bar, Is there any settings I have to change? Do I change any settings on Shop Page? OR maybe I am creating my categories in wrong area? Where should I create the categories?

8theme

For more information, you`d better contact us in http://support.8theme.com with your site details. Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

can I get homepage layouts somehow?

8theme

Hi, jardevbox,

Unfortunately, we do not provide PSD files of our template, sorry.

Regards

Default-user

I don’t mean PSD layouts. I mean different html homepage layouts like on live preview example. I’d like to setup homepage like on example.

Default-user

Thank you! Olga from support created homepage for me.

8theme

many thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
JeBaY Purchased

Hi !

I have installed a woocommerce, everything works well but I can’t display the “Add to cart” button …

My site is here : http://www.potpblog.com/?product=manteau-blanc-marque

Has you can see, i’ve no “Add to cart” button, but I’ve done everything that i’ve seen on the tutorials : attributs, variations and more …

I’ve asked Woocommerce directly and they told me that this is a problem of theme (when they change the theme, the size and color elements are displayed)

Can you help me and explain me what to do ?

Thanks ! Jean-Baptiste

8theme

Hi, JeBaY,

We have answered to your questions in the ticket, please, review it. Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Nice theme. Good and fast support. Rate 5 stars.

8theme

many thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
XPITERX Purchased

PERFECT Theme . Fast LiveChat – technical Support – PERFECT

5 STARS Theme

8theme

many thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
laylak Purchased

I have same issue as member: KLVO:

“Seems i am having an issue with the footers. when i try to add content to them they stack on top of each other instead of expanding horizontally in columns.”

ALSO, I cannot remove the footer text, “Wordpress DEMO store. All Rights Reserved.” <~ Where is this text located because I don’t see it in footer.php. Need answer asap. This is my 2nd inquiry for both of these issues.

I forgot to click EMAIL ME. Please reply to fashiondearte@gmail.com

8theme

Hi, laylak,

1) Please, read documention to create footer correctly http://8theme.com/demo/docs/legenda/index.html#!/footer . You should use Static Blocks feature to create layout with columns in footer.

2) You are talking about Footer Links widget area. Firstly, disable demo content in Theme Options > General > Show footer demo blocks > Off. Then add necessary widget to Footer Links widget area (Appearance > Widgets).

Regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
klvo Purchased

quick question…is there a way to change all the text in the body on the dark layout (including tax) to the color white? thanks!

8theme

Hi, klvo,

You may change everything concerning the fonts in admin panel>Theme options>Typography.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I cannot seem to get santa deleted from my promo pop up box?

8theme

Hi, waharrington,

You may change this popup in Theme Options>Promo Popup and in Static Blocks.

Regards

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • New Zealand
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Repeatedly Helped protect Envato Marketplaces against copyright violations

Hi mate, beautiful theme you have created. May i ask which icon fonts you are using? :)

Best Regards

8theme

Hi, PixelStores,

Thanks :)
Font Awesome and our custom font.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I insert my logo image under theme options, logo image – BUT My logo comes out smaller than what I have designed it no matter how big I make it, always stays the same size?? How do I make it bigger?

Default-user

what I need so that I can increase the logo size. Is the custom.css file accessible by going to the Appearance > Editor > and then I copy and paste the code there?

Sorry for all the questions, just don’t want to mess up anything as I am not well-versed in coding or css. If you can tell me where to put the code in and give me the code also?

8theme

Use this code in your custom.css file: .header1 .logo img{max-width:100% !important;}

Regards

Default-user

But It says default.custom.css and I click on that and nothing comes up just a blank area, Do I just paste this code in here?

8theme

You need to rename your default.custom.css file into custom.css file and then insert the code we have provided.

Regards

Default-user

done that and still nothing shows, just blank

8theme

Custom.css file need to be empty as you will add your changes there. Please, simply insert that code for increasing your logo size.

Regards

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