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Hi, I’ve updated the theme but the product page is still all screw up
Please, make sure you have correctly updated the theme and WooCommerce. Please, contact us in support with all the details and we will try to help you.
Great theme. Just had a quick question. I have the demo content loaded and Im having trouble finding where exactly to edit the popup sidebar that displays “popular posts” in your working demo. Where might I find this?
Please, be more certain what sidebar are you talking about? Provide the screenshot.
I managed to sort it out, however I encountered a problem trying to edit it. I created the static block for it, but whenever I add a text block and save and update, it wipes it clean. Any idea why or what Im doing wrong? Also, the other bar I needed help editing was the top bar containing the *wishlist – account register/login and logout – ect. I was wondering where in this could be edited?
Thank you for your time.
If you have created the Static Block you need to add 8theme: Static Block widget into the necessary area and choose the block you have previously created. How exactly you want to edit the header with those links?
The Static Block is the problem at the moment. Ive created it and added it as a widget, but whenever I go into the static block to edit it and update, it just wipes the text block located in my row clean. In regards to the header, I was just wondering how to add or take away.
It will be much better if you contact us in http://support.8theme.com and provide the site details so we may check.
could I display categories on the frontpage instead of recent products? I need to pull all the various categories to the frontpage if possible with this theme. please let me know. Also can zoom be turned off and use another zoom? I need the one that pops up next to the item and not over it.
It cannot be done on this theme, sorry.
Can you help me to change the width of main navigation column ?. I see now the width of each column of dropdown menu is small, so when I use the image it can not be display. My site: http://bambimart.com
Provide please the screenshot as we cannot see any issue on your navigation menu. Thanks
Hi there, great theme! Rated it 5 stars…
Got this question: How can I change “Blog” title?
Thanks and regards,
You may simply rename the page in your dashboard.
I do not mean the specific page title. I mean the blog section. All posts are displayed with their own page titles, but in the grey page title bar “Blog” is shown no matter which post I visit (where on a normal page page title is displayed)
Maybe I’m missing something, but this doesn’t change by editing post title…I can disable page heading, but thats not what I want…
Unfortunately, it cannot be implemented in our template by default.
i would like to know is the a option to make the main navigation menu with the shopping cart scroll down with the page
Thanks for your interest in our template. Currently, we do not have such feature by default.
Hi there lovely them, is it possible to change the colour of the menu bar? also what about the colour of the footer? Thanks
Thanks for the interest Please, you may provide the link to your web-site so we may say exactly what code to insert into custom.css file. Yes, it can be changed.
I haven’t purchased the theme yet, but I would like to make the site look like kendrickdiamonds.com with the added benefit of an online shop. thanks
Anyway, you will have the opportunity to change the color of the menu and footer via custom.css file.
Yes how silly of me! It even shows everything in your how to video!
one las question I see in the css class of the menu item if you put badge-new the “new” badge appears next to that menu item, what if I put in icon-twitter would the twitter icon appear in the menu? Thanks
In our theme there are only three types of these badges. But you may contact us in support and we will help you to add yours.
Hello, I can’t show digg digg floating bar plugin on my website with the legenda theme (with another site and another theme it works), what can I do ?
Please, specify if you have the issues with Pop Up window that you may enable in Theme Options?
I do not think it is a pop-up window. It’s a float bar to the left blog articles with the Like, Twitter and +1 buttons.
Please, specify if you mean additional plugin, as there is no such feature in our theme?
when i hover the MY ACCOUNT menu, on the top of the page, a popup appears saying: “SET YOUR ACCOUNT MENU IN APPERANCE > MENUS”
I already have my menu set, how do I disable this popup?
You need to remove the tick from the Account menu on the very bottom of Appearance>Menus Page
Hello. I am having a horrible time getting the popup to work correctly. I have deleted the settings and created a new static block but Santa still shows up! Also, I want the popup to appear on my home page ONLY. Is that possible?
You may enable/disable Pop Up in Theme Options. To change the image you need to upload the background image.
I want the popup to appear on my home page ONLY. Is that possible?
Unfortunately, it is impossible to implement by default.
after update woocommerce to 2.1
and install your theme 1.8
Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.
product-image.php version 2.0.3 is out of date. The core version is 2.0.14,
my-orders.php version 2.0.0 is out of date. The core version is 2.1.0,
form-shipping.php version 1.6.4 is out of date. The core version is 2.1.2,
form-billing.php version 2.0.0 is out of date. The core version is 2.1.2,
after update no image gallery and tabs on product page.
firebug show error ReferenceError: g is not defined.
Please, contact us in support if you have any issues after theme update and provide the site details.
How do I set the main menu up like the demo? I don’t have an option on mine to do this?
Also, how do you set the footer up like the demo?
Please answer my support ticket.
Thanks for your interest in our templates. You may review our video tutorials that may help you while theme installation: http://www.youtube.com/playlist?list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff
You can also contact us in http://support.8theme.com for more information.
Pre-purchase question: Do you have calalog mode feature?(Turning off e-commerce and showing only products/description)
Thanks for the interesting in our theme. Yes of course.
When i view embedded youtube video on mobile device, the video shows the product in split screet twice. It is fine on desktop.
Can you please advise?
Please, provide the link to your site where the video is so we may check.
I now translate the theme in French but there are some details that I can not find the location on theme editor :
- “Your Account”
- “Logout” / “Login”
- “Add to cart”
- “Return to the previous page”
Can you tell me where it is?
If you are translating our theme via .pot file these lines should be there.
Dear 8Theme team,
Hello! I read over the comments to see if people are experiencing with similar problem. Through the 8theme design panel, I changed everything under ‘typography’. The ‘regular drop-down’ menu style shows the changes made to the font, however, when I switched to ‘full-width-menu’, the font remains the same as the demo/default one.
Is this a common issue, and please let me know how I can fix it?
Thank you, appreciate your team’s help as always.
Thanks for your report. We have fixed that and in the next theme update everything should be ok.
Are there immediate plans to Fix the mobile responsive issues?
Website not showing mobile enabled correctly. The demo website mobile response is broken.
Will you be so kind to specify what issues you have when using your devices?
Your theme is not compatible with Woocommerce 2.1.2 (The latest available woocommerce version is 2.1.2 and there is no 2.1.0 available)
There are many issue with this update on our website. Lost Password not working. Wishlist icon not showing on product pages. Coupon code not working on cart page (button is not working). Related product is also not working on cart.php page. And this woocommerce version has removed disable css feature, i download your update and i found in your documentation saying please disable woocommerce css. My whole site is not functioning properly. Customers are facing difficulties and they feel annoying. Can you fix this update . I already contacted you 2-3 times.
Thanks for your information. Sorry for the inconveniences, all these moments will be fixed in the next update that is expected to be till the end of this week.
Hello there, congrats for making one of the top WP themes in themeforest.
Since the last update though, we have a problem with Google Fonts changes through admin->theme options.
Even though changes are applied successfully in English characters, there is a problem with Greek characters which stay the same, even when using fonts that support the Greek language script.
Any idea what’s going on (problem appeared since last release) and how best to apply code directly to the theme if needed?
Thanks and again, great theme!
Thanks for your report. Please submit a ticket in support and provide the details to your site. http://support.8theme.com/index.php?/Tickets/Submit. Thanks
Waiting for your responce, Ticket #HOR-254-14606 raised 2/3..
You have left your ticket today, and our expert is working with it now. Thanks
Hi don’t find how to have all the menu like your demo in “your account”; I miss “edit adress” and “change password”. in the woocommerce settings,there is no tab fore pages as usually
Please, submit a ticket in http://support.8theme.com and provide the details to your site so we may check.
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