1173 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

I see in the demo there is a portfolio use as a real estate theme. Could I get a link to that to look at that more closely pls? and is there anything special I should know if I intend to use Legenda for this purpose or as a directory? thanks.

8theme

Hi, kaneguy,

Thanks for your interest. Please, specify what portfolio do you mean?

Regards

kaneguy

The corner banner of what looks to be the portfolio graphic says “Immovibles” which I take to be “real estate” as the photos are of houses and buildings. Is there a template for real estate or for a directory with Legenda, or even your other themes, that I am missing? thanks..

8theme

That is only the visual layout example how your store may look. Only the images differ, but the theme is the same.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Why in theme option General i could not install Demo Data ?

Default-user

There is no button for me to clicks .

Default-user

Yes. I found it. Problem solved. Thanks.

8theme

You are welcome :)

Regards

Default-user

Can i put my products categories in my menu, so that when customers clicks it will direct go to the product list page. Example Menu: Skin Care , Make Up, Body Care, Hair Care. I would like to put my products in different page but not only in shop page. Can I do that? How can I do that? Thanks

8theme

Yes, you can add the Category item into navigation menu that will brings you to the category products page.

Regards

Default-user

How about i want to put categories in main menu ?

8theme

That was what i mean, you can add category link in the menu.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is it possible to display a list of all available products at the main/index shop view instead of a category list?

8theme

Hi, mleihs,

You can choose whether you want to have categories or products or both at the same time on the Shop page. It can be implemented via WooComemrce settings.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I did a custom post type and for some reason the custom taxonomy pages show no post results.

http://66.147.244.211/~pennytr3/tip-category/leadership-tips/

Thanks

8theme

Hi, jonahrbrown,

Please, specify if you have purchased our theme?Unfortunately, we cannot review the link, the site is not active.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Ireland
fgrace Purchased

Hi Any resolution on Youtube video issue on firefox. I have been waiting quite a while for this to be resolved. I am anxious to get this working. If it cant be resolved i will seek an alternative solution

8theme

Hi, fgrace,

We would like to help you and solve this problem as soon as possible, but problem caused by flexslider that we used for our theme and plugin authors have not solved this problem yet. Please, upload video in 3 formats (MP4, OGG and WEBM) and use this feature till problem with Youtube video won’t be resolved.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where is the update to fix woocommerce issues? We have been waiting a week!

8theme

Hi, mycustomsoftware,

Please, update your theme to version 1.9. Before update delete wp-content/themes/legenda/woocommerce folder where can be outdated copies of unnecessary old WooCommerce template files. Updated version will be copied with new files, including files for Woocommerce.

Regards

Default-user

I updated the theme. Ajax is now conflicting with the revolution slider upon update.

8theme

Have you updated Revolution slider to version 5.2 too? Please, submit a ticket and provide admin panel access (support.8theme.com)

Regards

Default-user

The slider is updated. Same problem. I disables the slider. Even now checkout is not working. Major Problems with this theme.

8theme

Please, submit a ticket and provide admin panel access http://support.8theme.com

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
romthis Purchased

Updated to 1.9 and i have a blank page on Chrome & Firefox… IExplorer says: http 500 error.

8theme

Dear romthis,

As we have checked in your admin panel:
1) you are using version 1.8 of our theme! You did not update theme.
2) Your site does not work even if the default theme is activated. So your blank page is not related with our theme and especially with our update.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a banner ad that I would like to link to all sale items upon click.

I’m having trouble figuring out what the URL would be to link to sale items.

8theme

Hi, sitehook,

You should create page where display all your sale items (you can use woocommerce shortcode to do this [sale_products per_page=”12”]). Then use this page url.

Regards

Default-user

Fantastic. Thank you! :) And you’ve led me in the right direction to answer my own further questions… If anyone else is curious about some WooCommerce shortcodes, here is a link to them: http://docs.woothemes.com/document/woocommerce-shortcodes/

8theme

You are welcome :)

Regards

Default-user
sitehook Purchased

Hi 8theme… Any idea why the products are being displayed like this?

http://tnc.sitehook.com/wordpress/store-specials-2/
8theme

We recommend you to update our theme to the last version: http://8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards

Default-user
sitehook Purchased

Hi 8theme. I upgraded to the latest version and was pleasantly surprised that my Home Page wasn’t terribly messed up as it uses Sections. All of my sections are still there. :)

However, it did mess up the spacing between the Revolution Slider and the banners beneath it, which in turn messed up the shadowing on the Revolution Slider. Can you please take a look?

http://tnc.sitehook.com/wordpress/

Also, the link mentioned in my previous comment is still not showing properly:

Hi 8theme… Any idea why the products are being displayed like this?

http://tnc.sitehook.com/wordpress/store-specials-2/

Thanks in advance for your assistance!

8theme
http://www.8theme.com/demo/docs/legenda/assets/images/image_21.jpg – you can edit your row, and on Design Options area, you may change the margin and padding. Concerning the page with the products, very likely you created it with the shortcode, and the set 4 products per row. But the wide sidebar causes the issue. For more details you may contact us at support.8theme.com with your site accesses.

Regards

Default-user
sitehook Purchased

Thanks. I found the Design Options area helpful.

As for the Sale Products page, this is the shortcode I’m using:

[sale_products per_page=”12” columns=”3”]

It looks really messed up. You can even see that products are overflowing outside of the div.

http://tnc.sitehook.com/wordpress/store-specials-2/
8theme

Please, contact us at http://support.8theme.com so we may help you. Provide also the details.
Thanks

Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Hi, I cant remove the sidebar from portfolio page.. no matter what i choose from “sidebar position” it is always on the left.. how can i remove it?

8theme

Hi, Moeitani,

There is no sidebar on Portfolio page in our theme ( http://8theme.com/demo/legenda/portfolio-page/ ) if you selected Portfolio template as it mentioned in documentation http://8theme.com/demo/docs/legenda/index.html#!/portfolio Are you sure you are talking about portfolio?

Regards
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Exclusive Author

Hi,

My client’s product images are landscape rather than the square that the theme uses as default. I’ve modified the woocommerce catalog images, product images and thumbnail image dimensions but having problems with the images not showing up correctly in the shop. Product images look fine however category images, and related product images are more portrait than landscape, cutting the images off. Are those image sizes hardcoded somewhere?

This isn’t a cache issue either, I uploaded these images after I made the dimension changes in Woocommerce and it’s still incorrect.

Default-user

Please ignore this, I found it in theme options.

8theme

Hi, swiftmed,

Ok :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

After uploading legenda_1.9.zip and extracting it in the theme folder. I get a error 500 server error. I have also tried the “add theme” tool within the admin panel and that just seems to fail.

Portofmystery.com/wordpress/wp_admin/

email me for user/pass

Default-user

Ticket ID #YJS-717-18179 just submitted

8theme

Hi, lauramackie,

We’ll contatc with you in tiket.

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars
  • United States

Ticket ID: FFW-454-84134 Ticket ID: CVH-307-10102

newavedesigns

I’ll try upgrading theme to see if it will resolve issues

newavedesigns

Removing Woocommerce file and upgrading solved one problem, but I also need help with the following: Please help.

On Home page:
-There is a gap between the right-hand side product slider (in-front of ”>”)
-How to setup column drop down menu style with image (I tried using the code et-col4 but there was no change in the menu)

On Single Product Page:
-The “Add to Wishlist” heart icon/image is missing
-Window Zoom Effect is not working correctly (The zoom window is too large, how to make it smaller like demo)
-Product gallery photos are not sliding(under large product photo)
-How to display product sizes and colors like on the demo

8theme

Hi, newavedesigns,

1) You should have edited code of home page, there was added row withour any content.

2) Watch the video (we have send you the link in ticket)

3) Set recommended options in Wishlist settings Wihttp://8theme.com/demo/docs/legenda/index.html#!/wishlist

4) Send screenshot in ticket for our better understanding.

5) Provide link to such product in your ticket

6) Are you talking about single product page? You should create variable products http://docs.woothemes.com/document/product-variations/

Regards

newavedesigns

Thank you! I have added screenshots to the ticket. Please review.

8theme

Great :)

Regards

newavedesigns

I posted a ticket reply. Please review. Thanks

8theme

Ok, thanks. Will review that ASAP.

Regards

newavedesigns

I have sent my FTP info more than once. Please read ALL updated ticket replies before responding to your customers in a rude manner!

newavedesigns

BTW, the filename has been changed. The gallery slider still does not work. Please fix.

8theme

Your ticket is in proccess now, please, wait for the response. Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I downloaded the license for this purchase and entered the Item Purchase Code into the chat console,general settings ,Item Purchase Key space and it still shows LICENSE IS NOT VALID when I saved changes. Am I using the wrong code,and if so where can I find it? Does anything need to be entered there at all? Thank You Mike

8theme

Hi, Greybar58,

Please, contact us on http://support.8theme.com

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

What a beautiful theme. I just purchased and have a question. This is in reference to the live demo you have with the full width slider image on the home page (not boxed)

What is the ideal full dimensions of the slider image that is used in the live demo. I want to make sure the images I use have a high enough resolution and are the right dimensions.

Thanks very much

8theme

Hi, underdogentertainment,

Thank you very much. We have used image 1600×500px.

Regards

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

Hi 8theme, nice update! I have a strong recomendation. It would be really nice to have recent blog post page like hypebeast.com. They have been doing a very good job combining Shop + Blog + Forum, maybe you guys could take a look at them. Thanks for the good template.

8theme

Hi, ricardods,

Thanks for your recommendation :)

Regards

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

By the way, could you provide pt_BR PO file?

8theme

Hi, ricardods,

Yes, contact us in http://support.8theme.com and we will provide that file.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have noticed one bug.

Please check your add to cart button. When a product is added to the cart, the cart will show 2 quantity instead of 1 even though the user has only clicked once.

8theme

Hi, yandao,

Please, specify what browser do you use? As we cannot replicate such an issue.

Regards

  • Has been a member for 0-1 years

“fancy-product-designer-woocommerce-plugin” doesn’t work properly. Can you tell me please how it’ll work. My client purchase this which Item ID: 5888906

http://stallbd.com/wp1750/product/nice-demo-jacket-2/ And also doesn’t show images too.

Please help me as soon as possible.

Thank you

8theme

Hi, juli17,

Sorry, but we cannot guarantee the stable work of our template with third-party plugins.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I’ve an issue with visual composer. i can create a static block with it, but when I want to modify it, i’ve got “Loading, please wait…” nothing happens, nothing appears, I can’t do anything. Thanks

Default-user

I’ve the last update of Legenda but it seems to be an update problem of the vc plugin

8theme

Hi, tazzdelain,

Will you be so kind to contact us in http://support.8theme.com with the accesses to your admin panel? Thanks

Regards

Default-user

ok done, ticket #KFA-565-20219

Default-user

I’m waiting for your help, i can’t work on my website with this issue, i lost time….

8theme

We have replied to your ticket. Please, check

Regards

Default-user

I don’t have your answer where do you reply ?

8theme

Problem is caused by your Backup & Clone Master plugin. Seems Visual Composer is not compatible with tis plugin. Please, deactivate it.

Regards

Default-user

Ok thank you. Now I’ve another issue : when I add a new product in a category, On the website, the counter next the category name does’nt update.

8theme

Please, leave your site link in the ticket so we may check. Thanks

Regards

Default-user

ticket #LWX-873-51633

8theme

Thanks, the ticket was created today. Will review that ASAP.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Guys, great theme, awesome theme. I love it!

But, I see a lot of questions that I have that are being asked but have no responses only requests that they be asked by making a support ticket.

The Knowledgebase in the Support System is lacking. Please, please, please update the Knowledgebase with the support ticket responses. It will help our situations easily.

Thanks.

8theme

Hi, notionmotion,

Thanks :)
We are working on the redesign of our web-site and fill in the knowledgebase also. Follow us.

Regards

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