1547 comments found

http://stallbd.com/wp1750/product/nice-demo-jacket-2/ Please check this url It image doesn’t show, and also I want to use fancy-product-designer-woocommerce-plugin but is doesn’t show, Please let me know direction.

Thank you

8theme

Hi, juli17,

Sorry, but we cannot guarantee the stable work of our template with third-party plugins. Please, disable it and check whether the issue remains.

Regards

Why my product thumbnail picture cannot appear in my product page and single product page ?

8theme

Hi, tehpeishan,

Do you have the last theme version? Please, submit a ticket http://support.8theme.com/index.php?/Tickets/Submit with the details.
Thanks

Regards

Default-user

i still using 1.8. can i direct update ?

8theme

Yes, please, follow the instructions: http://8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards

How can i change the setting where without login customers also able to view Add Cart button ?

8theme

Hi, tehpeishan,

All these opportunities can be implemented via WooCommerce plugin.

Regards

tearvy Purchased

a huge YAY!!!! I’ve been waiting for the theme update. Thank you 8theme for all the hard work. Hurrying off to work now. :)

Tearvy

8theme

Hi, tearvy,

Many thanks :)
Trying to do our best!

Regards

kimrog Purchased

Hi,

Is your version 1.9 compatible with the latest woocommerce, 2.1.3 ?

Regards

8theme

Hi, kimrog,

Yes of course :)

Regards

Default-user
kimrog Purchased

Thanks :-D

8theme

You are welcome :)

Regards

fgrace Purchased

I have been waiting for several weeks for the fix for youtube product video which does not display in Firefox. Can you please advise on when or if this will be fixed?

8theme

Hi, fgrace,

We have answered to your ticket and said that this is not at issue of any additional plugin but flexslider.

Regards

fluent Purchased

Having similar issue. same as previous post by yandao. testing in chrome.. it’s seems to be an Intermittent Problems

yandao 2 days ago Flag When a product is added to the cart, the cart will show 2 quantity instead of 1 even though the user has only clicked once.

Thanks

Default-user
fluent Purchased

only happens in the homepage listing.. single products are working fine.

8theme

Hi, fluent,

Thanks for the report. Will fix it soon.

Regards

kiwii Purchased

Just a suggestion, it would be nice to add some masonry blog with this features: http://bit.ly/1fCaLg5

It has different widths, can group gallery images, etc.

Do you know perhaps a plugin that can do this?

Thanks

8theme

Hi, kiwii,

Thanks for your suggestion. Currently, we cannot advise any plugin for that.

Regards

Love using your theme Legenda.

Quick question.

How can I remove the switch on the mobile responsive version which says “disable”? I don’t want to offer this choice. It should default on responsive.

Thank you,

Luca

8theme

Hi, lfranken,

Thanks for choosing our product. Please, insert this into custom.css file: .responsive-switcher{display:none !important;}

Regards

lpday Purchased

Hi, i do manage to have a nice understanding of your amazing site, but some strange behavior are still present.

1) The quick view did not work in the french part of the site.

2) Also, the english version of the shop categories redirect me to a 404 page… Even after delete the page and rebuilt it.

3) Product code is absent too from both languages.

4) I need ACCORDION navigation and are not able to make it work,

I have a multilingual site with the last WPML and WP installation. Can you help please. Thank you

http://www.blueloulou.com
8theme

Hi, lpday,

Thanks for using our theme. Please, submit a ticket and provide admin panel access http://support.8theme.com

Regards

I’m having major problems with the checkout with this theme update. The payment and shipping box has a buffering over it that never stops. Noone can place an order!

8theme

Hi, mycustomsoftware,

As we have requested before, please, contact us in support. Thanks

Regards

Default-user

I tried that, and i’m not getting a response.

8theme

Specify your ticket ID, please.

Regards

Fabulous theme and brilliant support!!!

8theme

Many thanks :)

Lost password is not function in your theme.

Registration Email is not complete too.

In the email should contain special url that direct customer to sign in. but it just show:

Your login details: Username: Teh Pei Shan Password: Your chosen password

Please help me on that. Thanks

8theme

Please, check if it works on default theme. If yes, contact us in http://support.8theme.com

Regards

Default-user

I already check and sent you a ticket. Looking for your feedback and solution. Thanks.

8theme

Thanks, will review that ASAP

Regards

hi . I am having some trouble when adding items to the cart trough the quickview, it automatically adds 2pc of the chosen item to the cart, there is no settings which says that you can cange that, but I assume it should be qty- 1pc that should be standard.

best regards gabriella

8theme

Hi, gabriellahennings,

Thanks for the information. We are informed about that, as soon it will be fixed.

Regards

Default-user

Hi any news about this problem ? I have the version from 1st of march, and it still adds 2pc every time I add it truogh the quickview? best regards

8theme

You may contact us in support and we will provide you the solution. The update will be also available soon.

Regards

fgrace Purchased

Hi Is Legenda Multisite compatible?

8theme

Hi, fgrace,

Yes, there should not be any issues with that.

Regard

Same problem as others: when a product is added to the cart, the cart will show 2 quantity instead of 1 even though the user has only clicked once.

Is possible add price filter ajax?

So great to seeing this theme going to prefect!

8theme

Hi, fordiy,

Please, contact us in support for the solution and provide here the ticket ID, thanks :)

Regards

Default-user

After below function available, will go for it. 1. Product list view in mobile browser 2. Ajax price filter and other meta filter 3. Add to cart quantity bug fix

8theme

It will be better if you contact us in support and we will help you with the solution.

Regards

Dear 8themes, I Have purchased and installed your beautiful theme. I have searched in google for a support forum but I couldn’t find it. Is this the place to ask technical questions? If not can you provide the right link? I installed all (I think) demo data and all the home pages but I cant’s see a template for the product (as it is it doesn’t look at all as it should. You can have a look at http://naturalnicheperfume.com/?post_type=product&sb=0) and for the product categories and I don’t see a shortcode to add a slide of the product categories. Thank you Mauro

8theme

Hi, profumopuntoit,

Thanks for your purchase of our theme. You may find necessary instructions here: http://8theme.com/demo/docs/legenda/index.html#!/documenter_cover. Make sure you have installed WooCommerce plugin. You can also contact us in support.8theme.com ( http://support.8theme.com/index.php?/Tickets/Submit )

Regards

Im really glad you added the unlimited variant on the website – that is a very important feature other overlook and is very needed! thanks!.

8theme

Hi, hollysnails,

Thanks for your estimation.

Regards

mleihs Purchased

Hi, I ran into a problem when using a right-column layout. The space between wrapper and content space doesn’t show up. I’m using a child-theme css to add changes but even if I disable all of them to get only the plain legenda styling the problem stays the same. I can’t switch to a right column layout at the demo site to compare css settings.

A relevant screenshot (site url is in the pic): http://tinyurl.com/ovq4nxg

Do you see where this is coming from?

8theme

Please, add this into custom.css
@media (max-width:767px){ .sidebar-position-right .content{ margin-left: 0; } }.

Regards

Default-user
mleihs Purchased

Thanks your the reply! Your recommendation fixed the issue.

I’m curious: Were you able to reproduce the issue on your end?

Cheers

8theme

Welcome! Yes, we will try to.

Regards

Hi, On my Product Page I don’t want all the product description to be displayed, only the price (no SKU, dimensions, categories etc…). How do I do that?

Also, on Shop page, my products are displayed one by one and not in a row….how do I change that?

thanks

8theme

Hi, dumaraismichaella,

You may edit your page and leave only the information you need to display. To change the look of the Shop page you are able to do that via Theme Options>Product Page Layout.

Regards

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