1175 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
deanliu Purchased

Hello, when i instal the demo data for the home1, but it’s not same with your demo website. I need the newsletter form, but it’s not shown in my home1 data. Would you pls help on this? thanks.

8theme

Hi, deanliu,

Sure, contact us in http://support.8theme.com with the site link and we will help you.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
kimrog Purchased

Hi, Updated to v1.9. Visual composer is not working properly. When pressing buttons “add elements”, “add row” etc nothing happens. All access rules given to admin in the vc settings. Any idea? Regards Kim

8theme

Hi, kimrog,

Please, make sure any additionally installed plugins do not cause that.

Regards

Default-user
kimrog Purchased

Thank you, it was a conflict with one of my plugins.

8theme

Glad you have resolved that :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
So55 Purchased

Hi, I created a Portfolio page, set the template to Portfolio, but it displays all the projects as my blog posts with a right side panel. How to fix it like demo 3 columns styles portofolio? I saw in comments that many others had the same problem but no answer tell how to fix it.

Thanks

8theme

Hi, So55,

You need to recreate your Portfolio Page with another URL.

Regards

Default-user
So55 Purchased

Thank you, It’s Ok now !

8theme

Great :)

Regards

Default-user
So55 Purchased

Just Another question please : Is it possible to remove Posted on…by… and the category below each picture ?

8theme

Please, show the page where exectly you want to remove that. Thanks

Regards

8theme

Try this in your custom.css file: .portfolio-item .post-info{display:none;}

Regards

Default-user
So55 Purchased

Thank you but I do not prefer to change my css.file

8theme

You need not worry about that. Custom.css is not style.css file and it can be easily changed by adding the necessary code. You may review the information about the usage of custom.css file: http://www.youtube.com/watch?v=Qok2zRedRMY&index=3&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff

Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Metcis Purchased

I would like to thank Helen Smith for best support! My problems were fixed so fast with Legenda Theme, in a blink of an eye. Thank you Helen! 8Theme support is the best!

8theme

Hi, Metcis,

Thanks for being with us :) That was a pleasure to work with such a customer!

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
btaefi Purchased

I have tried about 6 different contact form plugins but none of them sit correctly on the theme when I’m using Chrome browser. What doesn’t sit properly is the checkbox option, the boxes (to check) are usually missing! This includes Form 7 plugin as well. I’m not a developer but what is the work around?

8theme

Hi, btaefi,

We use Contact Form 7 plugin with our theme. If you have some issues with that, contact us in support. Thanks

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, do you provide Corporate version homepage options xml? I only see the ecommerce version, so please advise. Thank you in advance.

8theme

Hi, InsightLab,

Yes, we provide Corporate demo data. You can select between ECommerce and Corporate in Import/Export.

Regards

Default-user

Hi 8theme, I understand but I want to import Corporate demo home pages as I have Ecommerce ‘demo pages’ from download folder. Do you provide this too?

8theme
http://8theme.com/demo/legenda/preview/xml-demo.html Here you may also download the xml version you like.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
hicct Purchased

Hi

Updating from 1.8 to 1.9 when having made extensive changes via child-theme and using WooCommerce 2.0.20 (should also be upgraded to 2.1.13) should that be a problem? Can you provide a list of files that have changed in the 1.9 update?

Thanks

8theme

Hi, hicct,

There should not be any issues as you have made your changes in the Child Theme.

Regards

Default-user
hicct Purchased

Great.

Could you please provide a changelist of files updated?

Thanks.

8theme

Sorry, but we cannot provide such information.

Regards

Default-user
hicct Purchased

Hi

Oh, that’s unusual that you cannot provide such update list. I’m used to seeing this update list from top developers like Kriesi here on Themeforest.

So the fact that you can’t provide such a list, is this because you simply do not have any internal framework to track your work when updating your theme or is it a case of you won’t supply such a list and in the last case I would like to know why as that would be a great customer service and for sure a major part of the success of e.g. the development theme at Kriesi.

An file update list would make it so much faster for your customers that have made custom work to your theme to update the theme and troubleshoot possible problems created by the update.

Regards

8theme

We are very sorry that you feel that way. In most cases our customers are known that they`d better make all the changes in the Child Theme and in custom.css file. So, after the update they can be sure not to lose their modifications. When our developers are working on the update, they are editing a lot of files, and you need to understand that it is really a huge base of code, files, lines that need to be remembered and mentioned in the list you requested. Thanks for understanding.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

WooCommerce is updated to 2.1.4 how does this affect the Legenda theme? Is it safe to update WooCommerce or should we wait?

8theme

Hi, olamuscat,

Yes, you may update your Woo Commerce. If any difficulties – contact us.

Regards

Default-user

Super, thank you!

8theme

You are welcome :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it new establish Woocommerce 2.1.4 compatible with your theme ?

Default-user

I would like to add subcategories in main menu. but catalog in woocommerce is no longer exist. So what can i do ?

8theme

Hi, tehpeishan,

If you want to add categories into your sidebar you need to add special widget. If you want to add categories into main navigation menu you can read about it in WooCommerce documentation.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

How to reduce product image to 400px (height)

Example: http://testas.lt.slyva.serveriai.lt/question/

Thank You

8theme

Hi, PictureIdeas,

Please, provide your site link.

Regards

Default-user

Hi, http://stilingilaikrodziai.lt/produktas/vyriskas-laikrodis-black-silver/ next question is: how to center the logo when disable search for header?

8theme

All these changes require additional customization of our template.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
hicct Purchased

Hi

I need to translate this theme (I use a child theme) and I normally use the excellent Codestyling Localization plugin http://www.code-styling.de/english/development/wordpress-plugin-codestyling-localization-en but for some reason it is not working with this theme. Could you please help.

Regards

8theme

Hi, hicct,

You can translate our theme in such a way: http://8theme.com/demo/docs/legenda/index.html#!/how_to_translate. We cannot guarantee the stable work of our template with third-party plugin.

Regards

Default-user
hicct Purchased

Well it seems that WooCommerce can guarantee this, as they directly recommend their user to use this plugin in their documentation.

This is taken direct from http://docs.woothemes.com/document/woocommerce-localization/

“Codestyling Localization is the method we recommend for most users as it is the simplest to setup. You must download the Codestyling Localization plugin, which allows you to translate the plugin directly in the WP admin panel.”

And as many of your users use your theme for ecommerce with WooCommerce it would of cause be nice if you could make it as simple as WooCommerce to translate theme.

Regards

8theme

Thanks for your suggestions.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can i use this theme for coupons, deals and price comparison affiliate website?

8theme

Hi, rahulgaba,

Thanks for your interest. Please, provide us more details.

Regards

Default-user

i mean to say i don’t want shopping cart and add to cart button instead i want “buy from” button which will open website of my affiliate. you know what i mean.

8theme

Yes, you may implement this. You can disable Ecommerce part of the site.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
kimrog Purchased

Hi, Is it possible to replace the search box in the header with a select currency plugin? Regards

8theme

hI, kimrog,

Yes, it is possible via additional customization, by changing custom.css file.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi everyone, this just took me a month to figure out…. the documentation is not as bad as I thought all this time it is just not scrollable as it should be!

If you are on a Mac this might help you: http://youtu.be/te2q5fxQUVo
8theme

Hi, thebutterflyshow,

Thanks for your tip :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, is it compatible with WooCommerce v2.1.5?

8theme

Hi, yandao,

Yes, our theme is compatible with the newest WooCommerce version.

Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
lpday Purchased

Hi there, thank you for the wonderful support already provide. I wish to resolve another thing that is more a wish than anything. For shopping purpose, i’d like to add ” Add to wishlist” button on product view. The one with all the product from a category. I did manage to add the right code but for the styling, i’m unable to find the class to change it for the heart icon… And it will be nice to have this choice on theme options in product page.

Thank you again!

8theme

Hi, lpday,

You may review this:http://8theme.com/demo/docs/legenda/index.html#!/wishlist . If any additional questions – contact us in support.

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
aalayan Purchased

Hello,

i’m getting this message after i installed the theme and the required plugins:

Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.

would you kindly advise?

8theme

Hi, aalayan,

Thanks for informing. Please, contact us in http://support.8theme.com

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I just purchased Legenda but when I try to activate the Revolution Slider I get an error message “Purchase Code is Invalid”. I verified the API Key is correct and the Purchase Code is correct.

Thanks Harlan Cooper

8theme

Hi, hcoop004,

Thanks for informing. Please, contact us in http://support.8theme.com

Regards

Default-user

I guess you are saying that I should fill out a support ticket? I hate to do that because the ticket requires my sites Admin user name and password. Do I really have to turn over access to my site in order to simply register the Revolution Slider?

8theme

There is no need to provide us the accesses to your site. You don’t need to use license key to create sliders and use Revolution slider on your site with our theme, because plugin archive is included in theme archive and you get its update in each theme update. As you can read in the message you need to activate your copy ONLY if you want to receive automatic updates & get premium support. But if you want to get automatic updates without reference to our theme you need to buy this plugin.

Regards

Default-user

Thank you for the information. Now I understand how the Slider upgrade process works.

Best regards Harlan

8theme

You`re welcome :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello

I purchased the theme and now i have a bit of a problem. I want to activate the revolution slider but when i add my purchase code it says that its invalid. Can you advise as to what i should do?

Thank you.

8theme

Hi, Andriagoras,

Thanks for informing. Please, contact us in http://support.8theme.com

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I just wanted to say, this theme is amazing, the most beautiful on TF and easily customizable with a great and fast support (answers in less 24h). Thank you for your work !!

8theme

Hi, tazzdelain,

You are welcome :)
Thanks for being with us.

Regards

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