128 comments found

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’ve installed the ‘Leisure’ theme in a new installation of Prestashop 1.5. I’ve been getting an incorrect location map showing on the ‘Contact Us’ page of the site. I’m using the same co-ordinates in Preferences>Store>Contacts and in Preferences>Store>Parameters. Correct map shows in ‘Our Store(s)!’ search but not on the ‘Contact Us’ page. Any suggestions as to the cause/fix for this problem? Thanks Steve J

smartdatasoft

please mail me on support.smartdatasoft.com i will take a look your issue. and try to help you as soon as possible. sorry for the inconvenience .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I’ve bought your theme and I have a problem at the “Smart Leisure Prestashop Theme Admin Panel”. I can configure all the itens, but when I click “Save all changes” it does not apply the layout changes in the theme. I saw another comment of an user with the same problem, but I could not figure out the solution. I’ve tried in manteintance mode and whithout. The “Save all changes” button seems not work at all. Thank you in advance!

smartdatasoft

please mail to support.smartdatasoft.com we will take a look on your issue.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hello! I bought yout theme, I was able to traslate all the modules in my language, except the contact information of address in the footer; how can i do it? Thanks

smartdatasoft

will you please share your site url i will take a look, if that comes from admin may be that have no option for translation. i will take a look tomorrow, today is our weekend

Default-user

Thanks for your prompt reply. My test-site is www.fabiogenovese.com/mancini. Let me know. thanks

smartdatasoft

hello, are you reffering the part SPEDIZIONE GRATUITA that is not possible to translate as that comes from admin panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
deuce25 Purchased

I emailed a week ago about a footer problem and have not heard back.

smartdatasoft

I replied you , please check your mail box. or send me here the ticket id so that i can told what message i send you.

Default-user
deuce25 Purchased

I’ve been watching my mailbox daily and nothing has come through. I emailed you through the form at http://themeforest.net/user/smartdatasoft so there is no ticket ID.

The problem is concerning the footer being messed up at icecreamery.ca. I didn’t change anything other than add/edit products and suddenly one day it was messed up.

smartdatasoft

Hello, I told all my client that to use our support system. As mailbox some time send spam folder. So we may not reach that mail.

I just saw your site. The things may be happen you order any module from module position section.So that it happen. Other wise this must not happen.

Default-user
deuce25 Purchased

I never changed the order of modules in the footer so how do I fix it??

smartdatasoft

ok. please mail me i will check did you edit or disable any things. as there the category footer is missing.

Default-user
deuce25 Purchased

I sent an email earlier today to support@smartdatasoft.com.

smartdatasoft

please open a ticket. support.smartdatasoft.com as i didn’t got any ticket. i will try to help as soon as possible.

i have search my mail and found September i have fixed your site is that http://www.icecreamery.ca/en/

Default-user
deuce25 Purchased

The footer is fixed (module out of position) but it’s not actually showing my categories in the blockcategory module.

smartdatasoft

There problem happen on your site which we fixed. although that is not part of our theme support. :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Spain
juanan Purchased

Hello there, we have bought the template and we dont know why it has so many bugs. maybe we are doing something wrong but we have experience on this.

1º mistake. All the categories and subcategories appear on the footer on the left side

2º we can not change the free shipping banner you have on the template by default

3º We dont have the maxi menu for the categories only one level of clasification

please let us asap as this is very urgent!!

Thanks Juan

smartdatasoft

Did you update your theme by one click update? or when you buy. Send mail to support . we will give answer withing 48hours.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Are you planning to update theme for a latest prestashop version?

smartdatasoft

visogero, we have a plane to update the theme for 1.6 which will be on bootstrap based fremwork. We are working on update the html css to bootstrap. But that will release separately. That will build from scratch.We are waiting for 1.6 as it will release soon.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

hello,

I have a problem with the mega menu:

1 – I cannot to delete some categories, I click on the filed delete but the menu doesn’t answer

2 – I cannot to change position for some link.

3 – I added a link in the menu; How I can to put a different link for the language. Now I can put only one link for all the language.

LEt me know ASAP.

Thanks

How i have to do

smartdatasoft

Please mail to support.smartdatasoft.com i will take a look your issue. also send your url. 1. I think the delete button is not properly clicked. Are you using the last version of the theme when release. 2. If there is any child of a menu it can’t be put with other menu by drag and drop. There will be no child of a menu which you like to put inside other menu. 3. Link can’t put for different language. This is prestashop default menu behavior from where we build.

Default-user

I opened a ticket for the point 2. Point 3: I would to add in the menu the list of all manufacturers but i have 2 languages how can do it to have the correct link for each language? Example: www.sito.com/it/manifacturer or www.sito.com/gb/manifacturer Thanks

smartdatasoft

Right now it is not possible, On the current menu system to add two different menu on leisure. Our next version for 1.6 Prestashop version will have much flexible.

Default-user

ok thanks, I will wait the new version.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy
AeffeLab Purchased

Hi,

There is a strange problem, when a user is logged in the head we see another name and not the login user correct.

Can you help me to solve this problem?

link is : www.shopmancini.com Please try to login … you will see a different name in the header

Thanks Angela

smartdatasoft

Hello, Angela Thank was a bug on the theme top module. if you send your site ftp and back office. Our team will fix that for you.

Please open ticket on https://smartdatasoft.zendesk.com/

Default-user
AeffeLab Purchased

Ok, I open the ticket. Thanks

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