997 comments found

I finally updated the theme…I get this error message now… Cannot redeclare wpgrade_callback_custom_upload_mimes()

vegasphotog

Never mind….I am just going to do a fresh install…

vegasphotog

I did a fresh install with minimal plugins and still the same issue. wpgrade-core/callbacks/media/custom-upload-mimes.php on line 25

alin-clamba
alin-clamba Author Team

Hi!

In order to be able to investigate this problem please open a ticket on our HelpDesk and provide private information like admin access.

Thanks, Alin

kuldark Purchased

Hi. Thinking of getting this theme to display photos from my wedding. Just to make sure – can the default homepage be a specific gallery to display all photos at once? For example Masonry gallery layout.

And it would display all 200+ straight away without the need to click anywhere.

thanks

alin-clamba
alin-clamba Author Team

Hey kuldark!

Thanks considering our theme to showcase your wedding photos! :) Yes, you can choose a specific gallery to be displayed in the homepage, even with Masonry layout.

Looking forward to see you as a client! :)

Cheers, Alin

Hi, Ist it posible to have gallery items tittles in multiple languages?

alin-clamba
alin-clamba Author Team

Hi! Lens is fully compatible with WPML so if you will use the plugin you will be able to do that. Cheers!

Good day!

Would you be so kind as to tell me the best photo attributes to use when posting an image in a blog? I’m a photographer and am looking for detail on what the optimal pixel dimensions to use for best quality/load time (for example—2048 pixels on the long edge), and what aspect ratio Lens favors (like 4×6, 5×7, etc) for best journal posting results.

Thanks so much in advance, and I love your theme!

george-olaru

Hey and thanks for being our client!

We’re recommending to use a size around 1900px width and 1200px height, but being a responsive website, the images will be resized to fit the screen. Think that the image will fit on screens from landscape 24’’ monitor to a portrait 5’’ smartphone – so my advice would be to always keep the image key elements on the center.

I hope it helps.

Cheers,
George

HI

Test Contact page with iPad or iPohne. When you send message, The navigation is not visible. Please Corrected this problem.

Thx

pixelgrade

Hi,

Thank you for reporting this. We will investigate it.

Best regards, Vlad

feedtek Purchased

48h from the ticket and no reply Please give the attention needed

pixelgrade

Hi,

Can you give me the ticket number so I can make sure that it was not lost somehow? We are doing our best to answer as fast as we can during working days.

Best regards, Vlad

Hi,

I really love your template. I’ve compared a few and still think your’s the best. But, I have 2 pre-purchase questions:-

1.) Can we have multiple protected galleries? 2.) I’m sure it has the credential part for protected gallery, but you have removed it. If it can support multiple protected galleries, can I assign different access to different galleries? Just to be sure :-)

Hope to hear from you soon!

Default-user

Hello Vlad,

Thanks for your quick response, that will be really great! I love your downloadable images feature most. Anyway, why is it the width of pages in “About” or sample pages in “Features” aren’t really full width?

Default-user

Hi again,

I’m sorry, but to ask, is there any update on my question? I see that most of the questions below have already been answered :-)

Hope to hear from you!

george-olaru

Hey Juliet and sorry for this late response!

We choose to limit the content maximum width to keep the text line length at its best for readability.

Cheers,
George

sevdimali Purchased

Hello, i have an issue about, naviagting pages. I ve created new category template for spesific category but when i want to go to this new category(from homepage menu) it doesnt show anything. But when I refresh the page it shows. ???? How can i fix it.

pixelgrade

Hi,

Can you please open a ticket on help.pixelgrade.com and provide us with example URLs so we can investigate?

Thanks, Vlad

PW12 Purchased

Hey Great theme,

I uploaded the demo and wanted to know how you got project pages into the menu – I have tried the n=menu editor but doesn’t seem to be any options to do this.

regards

alin-clamba
alin-clamba Author Team

Hi!

When you are customizing your menu, please make sure you selected “gallery”, “projects” and so on from the “Screen Options”.

Thanks, Alin

Default-user
PW12 Purchased

Thanks.

Hi,

If you choose one post from the our blog session (NOTICIAS, BLOG) it doesn´t show correctly in Chrome, while it shows fine in Firefox.

Do you have any idea, why that happens?

The web of my client is javierjimeno.com

Looking forward to receiving your reply.

All the best!

alin-clamba
alin-clamba Author Team

Hey zannoni!

I didn’t notice a difference when displaying a post from your blog both on Chrome and Firefox, under Windows at least. If you still have this problem I recommend to open a ticket to better investigate it.

Thanks, Alin

Default-user

Thank you Alin,

I manage to solve the problem by deactivating the AJAX.

Cheers, Yannis

george-olaru

We’re glad to hear about that Yannis! Cheers

hi ! it is pre purchased question. Can ? use full screen slider on home page in this theme ?

alin-clamba
alin-clamba Author Team

Hey and thanks for your interest!

Yes, you can create a full screen slider on the homepage. The previous client has submitted his site using a this, you can take a look.

Thanks, Alin

HI

Can you tell me logo font name?

Thx

alin-clamba
alin-clamba Author Team

Hello!

The font used for the logo is FF DIN Bold: http://bit.ly/15vdwTk

Cheers, Alin

Default-user

Thx

george-olaru

Your welcome! :)

Are you using W3 Total Cache for LENS ?

alin-clamba
alin-clamba Author Team

Yes, we are :)

kuldark Purchased

Hello. Can i password-protect a gallery? and if not is there a workaround?

thanks

alin-clamba
alin-clamba Author Team

Hey!

Sure you can use password-protected gallery.

eshebittor Purchased

Hello.

I´m optimizing my website and I´ve a problem.

My homepage is a gallery archive page. The problem is the route where you go when click a photo is http://victor-serrano.com/lens_galleries/lifestyle

If you click in the side menu any page, the same photos are in http://victor-serrano.com/portfolio/lifestyle when portfolio is the name of my main page

This may cause problem with the index on Google, because there are duplicated content.

I want to use the second option for all links. What´s the problem?? How can I fix it??

Thank you!!

george-olaru

Hey!

Please try to flush the permalinks (a piece of WordPress jargon) by going to Settings -> Permalinks and hit Save again.

Also make sure that from Settings – PixTypes you don’t have two Custom Post Types with the same (eg. portfolio for both galleries and portfolios).

Cheers,
George

Default-user

problem solved. Thank You so much!!

alin-clamba
alin-clamba Author Team

I’m glad you solved it! ;)

Have a nice weekend, Alin

Hello Looks like a great theme that I was looking to purchase. I read through your comments and notice that it is possible to have a video home page. I wanted to confirm that it can be done as a full page video like this demo site you have http://www.abimages.de/

I also notice that in your comments a year ago it says that it is not possible to have this auto play. Has there been additions to the template to allow autoplay on the video homepage? This auto play feature is the hesitation I have to purchasing at this point. If additions have not yet been made to allow auto play is it something that can be modified easily?

Thank you for your time.

george-olaru

Hey and thanks for the interest,

I can confirm that you can have a video as a full frontpage – unfortunately there isn’t an autoplay option for videos. I’m sorry about this – though, you can add it as a Feature Request here http://bit.ly/1AcYRq7 and we will take into consideration for a future update.

Cheers,
George

mitjo Purchased

Hey Guys,

Quesstion, how do i get rid of the shadow that shows up in full screen mode? Please advice.

www.janhendrik.co

Regards Mitjo

george-olaru

Hey Mitjo and thanks for being our client!

To remove the shadow from the full screen mode use this Custom CSS:

.header-transparent .header {
   background: none;
}

Cheers,
George

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