1014 comments found

hello, after installing my custom plug in, I am getting red point in my template? How can I solve it?

alin-clamba
alin-clamba Author Team

Hi!

I admit that I’m not sure what “red point” are you talking about. Could you please use our HelpDesk and open a support ticket, in order to better investigate this?

Thanks,
Alin

caryb Purchased

Is there some css that will turn off the project verbiage on the portfolio page? It looks a little quirky to have it just cut off. I’d rather have just the project name displayed when you hover over it.

Great theme btw!

alin-clamba
alin-clamba Author Team

Hey caryb!

You could try this snippet: .pile-item .meta-list--categories, .separator {display: none;}

Just add the code in the Custom Css field from Theme Options > Custom Codes.

Cheers, Alin

Default-user
caryb Purchased

Hmm. I did, and verified it’s being rendered in the final page, but I still have the verbiage. The class that’s used on the description is image_item-description. I tried including that but it didn’t work either. :-/

alin-clamba
alin-clamba Author Team

It might be better if you will open a ticket on our HelpDesk and we’ll handle there this issue. Thanks!

I installed this for one of my clients that purchased this theme and I have to tell that support is one of the best here in Themeforest. Alin gave me an answer to my issue in minutes and that the problem was mine, not the template. I will recommend this template to most of my clients and possibly buy in the near future for a personal project

Excellent theme and better support. Regards.

alin-clamba
alin-clamba Author Team

Hey Claudiu,

to better investigate your issue please open a ticket on our HelpDesk.

Thanks, Alin

Hello,

I do not want to paste the analytics code directly into Theme Options – Custom Code – Javascript; as it would paste the code in the body. I want to paste it in the header as Google recommends. But there seems to be a lot of header files. In which header file shall one paste?

alin-clamba
alin-clamba Author Team

Hey Leo!

I would recommend to paste the Analytics Code in the field we created for this, because in this way the code will be placed where it should be, that will not alter your analytics data.

Thanks, Alin

Fertig Purchased
Hello, I have problems with the SSL connection. In the portfolio, it appears to be unsafe. The reason this is here: http://yarpp.org/pixels/bd9e3b831b827be5813e428fe488acbehttp://yarpp.org/pixels/bd9e3b831b827be5813e428fe488acbe Wi can I disable this, so it is SSL secure?
Fertig
Fertig Purchased

problem solved

alin-clamba
alin-clamba Author Team

Hi! I’m glad to hear you solved it! Have a nice weekend! Alin

coder4web Purchased

How child theme works in Lens? Cant proper launch it :( Case 1) You provide lens-child folder within installation, but style.css from it never included when child theme activated without any errors. Case 2) You provide “Custom code – custom css” feature in admin area, but it works inline only, not “write to file” options (I set up correct rights for custom.css, but it is always empty). I prefer custom css from file, not inline. Can you make both cases work? Thanks.

pixelgrade

Hi,

Yes we most definitely can :) Drop us a ticket at help.pixelgrade.com and provide us with WP admin and FTP access. We will investigate and help you faster.

Best regards, Vlad

hambye Purchased

Helo,

Please tell me how to change the number of boxes in the presentation panel, as I have an automatic only 2 boxes whereas your presentation offers 3 boxes. And how to change it, your theme option doesn’t provide any possibilities to make it possible. I would like more boxes, smaller, as many as possible. Thank you.

alin-clamba
alin-clamba Author Team

Hi and thanks for being our customer!

Currently you can’t change the number of boxes (columns), since that depends on the screen size.

Thanks, Alin

indextor Purchased

How can i remove/change the copyright info? Thanks!

alin-clamba
alin-clamba Author Team

Hi! You can remove that text from Theme Options > Sidebar – Copyright Text. Cheers, Alin

mbence88 Purchased
Hello, If I create a “rigth sidebar – project”, like my web page: ( http://www.molnarbence.com/fotozasok/the-carbonfools-koncert-szeged-2/ ) with 800 px of maximum size photos, why it will show in bigger (842px)? https://www.dropbox.com/s/fa1lyalnpy56poa/sample2.JPG?dl=0 This reduces the quality of the images.. :/ Thanks
alin-clamba
alin-clamba Author Team

Hi! A few days ago another customer asked the same question a colleague of mine, who’s also one of the developers gave him a comprehensive answer, please take a look: http://bit.ly/1sCQGON. I hope that helps. Cheers, Alin

Default-user
mbence88 Purchased

I was that person, who asked it, but you does not respond to what I asked. I understand that this is a flexible theme, but I tried it on a lot of screen size, but all of on a normal fullhd screen size screen, the uploaded image show in a larger size (842px – but why?) and it smashes the quality of my pictures. IF I upload my pics in 842px, the theme resize it first to 800px, and after it will reduce to 842 – and it smashes the quality twice!

Default-user
mbence88 Purchased

why do not you answer ? the second time either… (I think, it’s a bug)

hello! I´ve a question

Can I hide the google map in the contact page only for mobile version?? I mean, I want to see that when I visit my website via web, but I don´t wanna see that when I visit via mobile phone. Is it possible??

I only know basic concepts about css code but I don´t know if it exist any code for that.

Regards!!

alin-clamba
alin-clamba Author Team

Hi! Yes, you can do that. I’d be happy to give you a code but I need your website link. If providing your link here isn’t comfortable for you, then use our HelpDesk and open a private ticket

Thanks,
Alin.

indextor Purchased

Hi, I am using woocommerce German plugin. The mini-cart is still in english, how can I change it hardcoded? Thanks!!!

alin-clamba
alin-clamba Author Team

Hi! Please use our HelpDesk and open a ticketregarding your issue. Thanks, Alin.

alexroan Purchased

Hello,

I could really use some advice / tips on loading speed for my galleries.

My site is www.alexroan.com – I have three galleries via links on the left hand menu bar.

The galleries load quite slowly. I’d love to be able to speed it up.

I am exporting my images to max width 1024 and image quality 70% from lightroom. I am a photographer, so I kind of want large and good quality images.

It seems to me that the theme loads all the images at the same time or in some random order, maybe smaller first? So when you have a ‘grid’ gallery, you may have blank space at the top, while images further down are loading, or in full screen options the first full screen is blank longer, while others are loading. – Is this how it works.

So specific questions:

1) can i do something to get the images to load in a set order, in grid from top to bottom, or in full screen in order of appearance.

2) would anyone recommend other lightroom export settings that would still look good, but load quicker.

My images are varying from around 500k – 1.2m depending on the detail in the image on the 70% / 1024 max width export.

Really appreciate your help if you can. I like the theme.

Alex

kms007 Purchased

I just want to say that LENS was one of the easiest WP themes to install and use (and I’ve used several WP themes in the past.)

Within 30 minutes, I was up and running with the new framework. So, within a day, I have an awesome looking site that’s really easy to maintain. LENS is well worth the money.

Thank you, guys!

Krishna

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