pixelgrade

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1259 comments found.

Hi, do i need to buy support renew to automatically update my purchased theme?

Hi!

If you already bought this theme you will be able to auto-update for FREE !

Thanks,
— Alin

I cannot upgrade my theme since 2.2.0. All credentials in the settings are valid.

Hi,

I recommend following the next steps:

  1. Download the latest version of the theme by going to your ThemeForest account > Downloads section, locate the theme, click on Download button and select the Installable WordPress file only option.
  2. Now from your WordPress Dashboard navigate to Themes and activate another theme.
  3. Delete the current version of the theme that you want to update.
  4. Upload and Activate the newest version.

Note: the customizations, page, posts and all the other elements won’t be changed.

Let me know if you succeed!
— Alin

Hello, I update the theme as I always do manually via ftp. There has never been any problem to this day. Not accused error downloading the files but the site does not load more. Erro 500.

Is there any problem in this latest update?

Hi!

There shouldn’t be problems. I just replied to your ticket, we’ll continue to talk there.

Thanks,
Alin

Full width Gallery (appears) to be broken in 2.3. image box in slider does not automagically stretch on screen resize beyond a square

Hey Kenneth!

I couldn’t replicate this, can you please open a ticket in order to investigate it?

Thank you,
Alin

I love the look of the theme but before we purchase can we remove the gridlines on the left hand side that start with the yellow colour going into grey and is it a simple switch off on the theme settings or a code change I just want to ensure its easy to do as like the theme but dont like the lines thanks

Hi, thanks for your interest in our theme!

Removing the vertical striped lines from the side menu can be simply achieved by using a CSS:
.header:before, .header:after {
    content: none !important;
}

Regards,
Alin

hi! does this theme has a photo proof where i can upload my photos and clients choose… after this i will receive only the selected images from client?

Hey, thanks for asking!

We created an awesome plugin which allows you to proof photos with your clients — PixProof. Read more about it in the following article — How to Proof Photos with your clients?

Thanks,
Alin

is there a white version?

Hi! What do you mean by white version?

hello do you have this template in html css?

Hi, thanks for asking!

We’re offering WordPress only version for our themes.

— Alin

Hi. Can you tell me how can I change the name of the link from the actual one: http://zattuvision.ca/lens_portfolio/alana-patrick/ in a personalized one like: http://zattuvision.ca/portfolio/alana-patrick/

I don’t want to have “lens” in my link! Thank you

Hey!

I recommend taking a look at the following article, it might better help you — Can I change the “Portfolio/Galleries” slugs?

Thanks,
Alin

Can yo tell me how can I remove the “dots” from the Slideshow? If you access this link you can see better what I am talking about: http://zattuvision.ca/images/info.jpg

Thank you

Hi,

You can simply do it by using the following custom CSS snippet:

.rsBullets { 
display: none !important;
}

Thanks,
Alin

Thank you for your quick reply. Everything is working

Hi,

I’m glad to hear that! :)

— Alin

Hey there. Looked at like 50 themes and I think I am going with this one. Just a couple questions.

1. Can I make the pop up pics larger? even just a little

2. Anyway to make the FILTER box and text like 200% larger so it’s more noticeable?

3. Can any pic/ link be linked to anything else, like the ones on the home page be linked to a masonry gallery? for instance.

Thanks!

alin-clamba

alin-clamba Author Team

Hey and thanks for choosing LENS!

1. Can I make the pop-up pics larger? even just a little

You may know that galleries already open a popup with the images full-sized.

2. Anyway to make the FILTER box and text like 200% larger so it’s more noticeable?

You can try the following custom CSS:

@media only screen and (min-width: 900px) {
 .sticky-button .sticky-button__btn {
    width: 180px;
    height: 50px;
    font-size: 22px;
  }
}
@media only screen and (min-width: 900px) {
  .sticky-button-item {
    font-size: 22px;
  }
}
3. Can any pic/ link be linked to anything else, like the ones on the home page be linked to a masonry gallery? for instance.

Only to the gallery images – not to the portfolio archive grid. Check out an example on our demo and read more in this article — Managing Galleries.

If you have further questions, don’t hesitate to visit our Community Forums or open a private ticket on our HelpDesk.

Thanks,
— Alin

Thanks a lot for the info!

alin-clamba

alin-clamba Author Team

Anytime! :grin:

Hello I purchased Lens a few weekd ago and work on adapting it on my needs now on wordpress. I’d have a few questions: - I downloaded the demo config as it’s mainly the base I want. On the home page, there is now 3 rows (or columns) of images on computer screen. How could I make it 4 instead of 3? I didn’t see anything about that in the theme settings control panel.

alin-clamba

alin-clamba Author Team

Hi, thanks for choosing Lens!

On the home page, there is now 3 rows of images. How could I make it 4 instead?

The number of pictures per row, on archive pages, is depended by the screen width — on a bigger screen you will have 4 images while on a smaller one 3.

Thanks,
Alin

nana259

nana259 Purchased

Hello, I want to use “twentytwenty” plugin in my blog, it adds JavaScript code right inside a post, and if I open the post from another page the JavaScript code in it doesn’t execute. However if I reload the page, it executes just fine. How can I fix this problem?

alin-clamba

alin-clamba Author Team

Hi,

there might be some compatibility issues between our theme and the plugin you’re using. To be honest, I didn’t try this plugin on LENS, but you can try disabling dynamic page content loading using AJAX by going to Appearance > Customize > Theme Options > General.

Best Regards,
— Alin

vizualni

vizualni Purchased

Hi, I just updated the theme today and got informed to install the CUSTOMIZE plugin, because several settings are now anywhere but not as they have been. After installing and activating customize plugin I have WHITE SCREEN in admin. After deactivating everything works, but no possibility to customize site as before. THIS IS A VERY BAD DEAL

alin-clamba

alin-clamba Author Team

Hey!

I’m sorry to hear that. Just to make sure, is this the plugin you have installed — Customify? If yes, please open a private ticket on our HelpDesk and give us some more details in order to investigate the problem.

Thanks,
Alin

Thanks for your beautiful theme, can i have the mobile menu in the desktop view of your theme?

alin-clamba

alin-clamba Author Team

Hi, thanks for your kind words! You may know that some custom work is needed in order to get the mobile menu on desktop view.

Regards,
Alin

Hi, thanks for your answer, but how can i do the custom work?

alin-clamba

alin-clamba Author Team

Hi,

As you already know, we can’t offer custom work services for developing things outside what we currently provide. You need to hire a developer to help you with that.

Thanks,
Alin

vizualni

vizualni Purchased

After updating theme the full width slider does not work anymore with automatic height. Before I had 1920×1080px images, now they do not appear and all other possiblities like fill if smaller, fill and fit do not make sense to my style? I do not want to feel to be forced to renew support due to updating the theme :-(

alin-clamba

alin-clamba Author Team

Hi,

I’m sorry to hear about the troubles you’re facing. Please open a private ticket on our HelpDesk in order to further investigate what’s happening on your side.

Thanks, — Alin

saisi

saisi Purchased

Hi i wanted to know is it possible to make the masonry thumbnails into a hexagon shape instead of a square

alin-clamba

alin-clamba Author Team

Hey, that’s not possible, sorry.

— Alin

Hi there,

Great theme. Just wondering why my Main Slider Image inside my projects are being cropped into a square, no matter if I select “fill” or “fit”. I’m just looking to fill the entire slider like the examples but every time I upload an image it turns the slider image into a square.

Cheers

alin-clamba

alin-clamba Author Team

Hey,

I’m glad to hear you’re enjoying LENS! Please open a topic on our Community Forum so we can further investigate this.

Thanks, — Alin

We’re excited to announce that our theme is working GREAT and an UPDATE is now available!

VERSION 2.4.0 (June 17th 2016)

Some new things that were improved:

  • Added WooCommerce 2.6.0 compatibility
  • Updated all the language files
  • Improved Navigation on mobile devices
  • Updated TGMPA class
  • Updated Magnific Popup

View the full changelog hereEnjoy!

*People that already bought this theme can download the update for FREE !

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