1058 comments found

cyberose Purchased

Hi,

Awesome theme and I am looking forward to doing similarly awesome things with it.

Please I have 3 issues.

1. How do I get the circular loading icon to animate? Mine just displays as a full circle unlike the demo.

2. How do I get the header fixed? I am using infinite scroll and since there’s no back to top button, getting back to the menu when you have venture way down can take days :) on mobile.

3. How do I add a widgetized footer to the theme? Again without footer the mobile doesn’t look to go because content just end and nothing to show you have gotten to the end of the page.

Thanks for your help in advance.

alin-clamba
alin-clamba Author Team

Hey and thanks for enjoying our theme!

  1. This is actually a little bug which will be fixed in the next update.
  2. There’s no option to make the header sticky on the mobile device. If you want, you can make a feature request here.
  3. The theme wasn’t actually designed to have widgetized footer. We are supporting footer widgets only on the menu sidebar.

Best regards,
Alin

Hello!

Really great theme you guys have developed here.

Anyway, I’m wondering why my footer isn’t always staying at the bottom of the page? Sometimes it is, others not. And is there a way to center all the text in the menu and the footer?

Thanks.

alin-clamba
alin-clamba Author Team

Hey Jens,

Thanks for your appreciation! I recommend to our HelpDesk and open a support ticket.

Thank you,
Alin

Hi 1.wonder if i can desighn and use this theme alone or i should take desghiner/web development. 2. is it feet to hebrew lang all over without eny buggs. 3.where can i see more web that used this theme exept those u link to them on the bottom? 4.can i put the main menu on tje top of tje pahe insted left or right? thanks

alin-clamba
alin-clamba Author Team

Hi!

  1. You don’t need any code skills to use our theme, it is user-friendly and it comes with many customize options.
  2. I don’t have experience using hebrew language, but since the theme comes with over 600 google fonts and their derivates, it should work just fine.
  3. Here are some examples of sites using Lens: 1, 2, 3, 4.
  4. No.

Hoping I’ve been helpful, I’m looking forward to see you as client! :)

Cheers,
Alin

denyerec Purchased

Purchased this as it looked great and worked well on Desktop, however the mobile view is riddled with bugs and borders on unusable.

I would recommend to anyone thinking of buying this theme that you test it on several mobile platforms before you buy – I’m having a complete nightmare trying to get everything working in a usable manner.

alin-clamba
alin-clamba Author Team

Hey!

I’m sorry to hear that, but I don’t know exactly what issues are you referring to, regarding the mobile version of this theme. Actually, anyone can test the responsiveness of Lens theme just resizing the browser navigating on our demo site.

Best regards,
Alin

Default-user
denyerec Purchased

I’ve filed a bug ticket regarding the issue, so hopefully it can get resolved. Essentially I’m seeing different layouts on mobile depending on whether or not I access the gallery archive and gallery via the frontpage, or via a hardlink (EG via http://pixelgrade.com/demos/lens/gallery/grid-gallery/ or by navigating to the gallery from http://pixelgrade.com/demos/lens/ )

On your demo site, I see the grid gallery in a two column format on mobile, yet on my site, it’s either 1 or 2 depending on entry point and the behaviour can impact the archives too

That inconsistency in conjunction with the lightbox on mobile is leading to hairloss :)

Hi, I’ve bought this theme and it’s great. Just have a couple of questions if I may?

- Can I add a caption to the home page title box (the one that just contains text)? I’m using the Custom Homepage template and my homepage type is Portfolio Archive. I can of course put a bit of text in there, but I want a smaller excerpt in there too, like you can do with the Portfolio grid images?

- On the sidebar gallery, as you shrink to fit on mobile, any text (apart from the title) goes to the bottom of all the images. Is there a way it could go above them at the top of the page? Its just seems better to have the description of the photo set at the top, rather then having to scroll through them to the bottom to read about it.

Many thanks in advance for your help! Dan.

pixelgrade

Hi Dan,

Thank you for being our customer. Since your questions require more investigation please open a ticket on help.pixelgrade.com with them and provide us with an URL and WordPress admin access so we can help you faster.

Best regards, Vlad

Hi Guys … Do i have to use woocommerce ? im getting some problem with the shipping and would like to change it possibly

pixelgrade

Hi,

Lens comes with custom styling for WooCommerce but you can use whatever plugin you like. But in this case you will need to hire a developer to do the custom styling.

Best regards, Vlad

I make use of ‘Projects’ within the theme. But my title and captions don’t show at the left or right corner ( http://gangof4.info/?lens_portfolio=how-the-west-was-won ). Do you have a solution or trick? My pics have descriptions.

alin-clamba
alin-clamba Author Team

I guess you are running an old theme version, because this issue has been fixed about a year ago or so :) So consider updating your theme too, and the problem should be fixed.

Cheers,
Alin

sank Purchased

hi – i’ve updated to 2.0.1, still no fix for the videos full-screen problem… checked on ipad and it works, just not on desktop….

alin-clamba
alin-clamba Author Team

Hi!

As you can see in the changelog, this issue hasn’t been fixed in the last update. Sorry for that, we had to push a quick update so we didn’t have time to fix this too, but it will be solved as soon as possible.

Thanks,
Alin

Hi there

Just purchased this theme, and can’t figure out how to turn the white background to black, or how to reduce the margin in between the masonry images.

Is there an option in the menu?

pixelgrade

Hi,

Glad to hear you are going the Lens way :) About your changes: you can change the background color from the Customizer by going to Appearance > Customize > Colors.

To change the margin between the masonry gallery images you need to add this custom CSS to Theme Options > Custom Code > Custom CSS:

@media only screen and (min-width: 1201px) { .masonry__item-image { margin: 24px 0 24px 24px; } }

Simply change everywhere 24px with something smaller.

If you need further help, please open a ticket on help.pixelgrade.com and we will be there to assist you.

Cheers, Vlad

Kibwezi Purchased

Hey Pixelgrade,

Lens is a superb looking theme – great work :)

One small problem that was highlighted by a purchaser 10 months ago and is still present in your demo:

The Masonry Grid portfolio does not display correctly on iPad.

This page: http://pixelgrade.com/demos/lens/gallery/masonry-gallery/

Viewed on an iPad Air on Safari using IOS8.1.3 (latest). the Masonry Grid defaults to single wide images stacked below each other.

Please fix this problem guys as I really want to buy this theme asap! Or at least can you give me some help in fixing this once I have purchased?

Thank you,

Default-user
Kibwezi Purchased

Guys, could this be the problem for the above:

@media screen and (min-width: 901px) and (max-width: 1049px) { .masonry[data-columns]::before { content: ‘1 .span.span-12’ } }

Shouldn’t the content: ‘1; be content: ‘2

The HTML is declaring this:

Should that be columns=”2”?

Any help here would be great please as I do want to purchase this asap.

Thank you,

constantinradu

Hey Kibwezi!

I just made some tests on iPad Air and it seems that you are right. The code should look like:

@media screen and (max-width: 1050px) and (min-width: 700px) .masonry[data-columns]::before { content: '2 .span.span-6'; }

Thank you very much for your report. It seems that, somehow, we broke a little the code. We’ll introduce this fix on our next update for sure.

Radu

Hi, is there a way of deactivating the ajaxy page load and make it a normal page reload. We have problems with our SEO because of it.

Thanks

constantinradu

Have you tried to deactivate Ajax Loading from Theme Options ? General Options? I think that this what you are looking for :-)

Thanks, Radu

constantinradu

I just installed the Lite version of this plugin on my local theme and everything seems to be fine. I think that you can give it a try with the version from ThemeForest :-)

Radu

mitjo Purchased

Hey,

Question, i have some problems since latest update to get the color customiser to change the color as requested. Have check the inline (statues) but it doesn’t make a difference. Please advice.

Best Mitjo

constantinradu

Please try to clean the cache from your browser. When you are on Customize page, press Cmd + Shift + R on Mac (or Ctrl + R on Windows) and try again to change your colors. There are some chances that some pages (as Customize, for example) not to be changed till you don’t clear the cache.

Thanks, Radu

Nice theme.

Two questions:

In regards to your loading icon bug being fixed in the next update, when do you expect to push out your next update?

What image size do you recommend for your full screen slider gallery? I’m optimized at 1500px wide. is this overkill? My site is loading slow. Might be a server issue. I don’t know.

Thanks, Jake jakepickle.com

serban_costandache

Hello Jake!

The time until an update takes place depends mainly on the number of the bugs which are to be fixed but also on their complexity; so unfortunately we cannot give very much details regarding the period when the update will take place-it’s obvious though that we are trying to get the problems solved in the shortest possible time, so in the end everyone is happy. :-) As far as the pictures’ resolution is concerned, we usually recommend our clients to use 1900×1200, but in fact. The problem of a slow loading site though may not come mainly from the theme, but there are also many other factors included. We’ve got an interesting article regarding this aspect, which I recommend you to read: https://help.pixelgrade.com/solution/articles/174162-speeding-up-your-wordpress-site

Have a great week!

Dear Pixelgrade

1. Is it possible to hide the menu? The theme is lovely and focusses on the photos EXCEPT that overbearing menu is cluttering the screen.

2. Can the menu be reduced to just an icon, or a single symbol, or single word which is opened?

3. Can the vertical menu be changed to a horizontal menu?

Regards

serban_costandache

Hello !

Despite your ideas sound very interesting, we’re afraid that they cannot be applied to Lens’s actual format. The menu though can be hidden, but without the chance of transforming it in a single icon.

Best regards, Serban

Hi Im not sure whats happening . the theme is updating but woo commerce older files are still being bundled … am i supposed to remove them manually ?

constantinradu

This message shouldn’t appear anymore. Can you make that you have installed the 2.0.1 version on your website? If you still have this problem, please open a ticket on HelpDesk so we can take a closer look on this and try to find a way to fix it :-)

Thanks, Radu

Hi,

I have a few questions:

1) Is it possible to make the portfolio pages full width, text included? 2) Is it possible to add comments on portfolio pages? 3) Is it possible to run shortcodes on portfolio pages?

Thanks

fantastic theme, i was so ready to part with my cash when i found out that I couldn’t display the blog in traditional, continuous format… oh well, back to searching :(

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