888 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

The support of this team is superb!! They have helped me with all my questions (15 questions ;-)). This team deserves a golden medal!

pixelgrade

Thank you Raven :)

  • Bought between 50 and 99 items
  • Europe
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 5 000 and 10 000 dollars

Hi everyone!

I’am one of the authors of Skylab theme and I offer our apologies for yesterday’s incident in regards to a DMCA notice for Lens theme!

Lens is a modern theme with clean, straight lines and an adaptive grid-based layout which is perfect for photographers, illustrators, graphic designers, etc. It’s a perfect 5 stars!!! :)

I promise I will never take any legal processes over pixelgrade http://themeforest.net/user/pixelgrade team and would be greatly appreciated the same from them too.

Kind regards

pixelgrade

Thank you for your words and we hope all of us will focus on delivering great themes to the community. This is what we are here for after all :) Rest assure that the hurdles of legal actions is that last thing that we would want to be spending our time with. Life is too short :)

Best regards

  • Has been a member for 1-2 years

Thinking about buying this theme but was looking for a filter on the gallery/portfolio page…is this possible or could you recommend a plugin for it?

Default-user

Is it possible to add an ajax filter

pixelgrade

Right now we don’t have filters for portfolio ( I can’t see why you would need filters for gallery since it’s a single entity) but we are definitely considering adding them in future updates. Ajax and all :)

Default-user

The client is adamant about having a filter. We would LOVE to see it added.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hey PixelGrade team … found a new problem. In the first update the fullscreen gallery worked very well when re-sizing the browser or viewing in mobile.

Now with the latest update (released today – 8/3/13) the fullscreen gallery doesn’t resize well at all. The image doesn’t center itself or anything. (I’ve tried multiple instances)

thanks!

pixelgrade

Hmm. We will definitely fix this. Can you please open a ticket and provide us with more details like browser, OS, if you have just dragged the window around without refresh, etc? Thank you for helping us make Lens even better :)

phoenixwave

Sure thing I sent in 2 support tickets. One for the problem with the fullscreen gallery and the other for the menu still not working on the stock browser for Android in version 4.2.2 :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello again! Is it possible to make the full-width (or even the full-screen) gallery auto-play? If not, I really hope this feature gets implemented! :-)

pixelgrade

Unfortunately not for now without some custom coding.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I think people (in this case, competing authors) who file frivolous DMCA complaints that are later found to be baseless should be penalized in some way. Just my opinion. I can’t believe someone from Envato actually approved this theme being pulled in the first place after comparing both themes. There are at least a handful of other themes which use a similar format, but this one is different in its own right, and one of the best iterations so far. Good to see it back on the marketplace.

pixelgrade

Thank you annikabee for your support – really appreciate it! We’re happy to have the theme back.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Also, browsing in Chrome and I see this happening on select portfolio items: http://i.imgur.com/EM0TUe7.png

pixelgrade

Thank you for noticing – we will take care of that.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hey guys,

Glad to hear there is peace in the forest :)

I have a few feature requests. Would you rather they be posted here or in the community support forum?

1) Can we left justify the copyright in the sidebar? It’s doesn’t vertically align with the nav very well. Makes it look out of place.

2) Is it possible to lower the number control in the light-box a few pixels? As it is now, the number count is below the images but it almost touches the photo. In other words, I believe there needs to be more space between the image and the numbers.

See example here: http://pixelgrade.com/demos/lens/portfolio/julia/

3) Would you consider centering the transition gif when you enable the portfolio page? Currently it’s in the very upper right corner of the page and hard to see. I noticed that other places where a transition gif is used it’s centered, but not currently on the Portfolio section.

Cheers!

-Paul

pixelgrade

Hi McCarthy,

All those above can be very easily achieved with some minor custom CSS. About the loading .gif, we didn’t want to give it a center focus because it harms the perceived speed of a site (it pushes the user in a wait state and that is somewhat harmful). This is one of the articles that we have went through in our documentation: http://www.mobify.com/blog/beginners-guide-to-perceived-performance/

If you can’t handle the custom CSS, please open a ticket and we will do our best to guide you. Thank you for buying and we hope you are having a blast with Lens.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Welcome back and damn glad you are here!!! The support team rocks..

A couple of feature request:

(1) Support for unlimited sidebars (2)auto play sliders

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
acibra Purchased

Purchased! I’m absolutely loving it! Issues I found:

1. When the site scales down, the logo doesn’t shrink, and the image gallery (full-width) overlaps it.

2. Using 10+ photos for full-width gallery throws the counter off (once you advance over 10, only the last digit keeps flipping: 11/10, 12/10, etc.)

3. When scaled down, there is a thin black bar going across the photos

Please look at the screenshot: http://gyazo.com/4078b8e666bb98af60ce74a28c02c7b5

All three issues are visible within it.

Thanks for the great support!!

pixelgrade

Hi acibra! First – do you use the latest version 1.0.2 ? Second – can you report those errors on our helpdesk too ? (so we can better track them). Thanks

acibra
acibra Purchased

Version 1.1.0 fixed all of the issues! You guys rock

pixelgrade

Thank you thank you :D

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Europe
  • Referred between 100 and 199 users
  • Exclusive Author
  • Bought between 10 and 49 items
+1 more

We’re excited to announce that our theme is working GREAT and an UPDATE is now available!  :superbashfulcute: :superbashfulcute:

VERSION 1.1.0

Some new features that were added:

  • Added Video Support for galleries and portfolio
  • Added support for Portrait Images
  • Added new BONUS translation files in Italian and Portuguese
  • Added new Image Scaling modes for images inside sliders
  • Improved Layout for more consistency
  • Fixed PixLikes plugin when the title is displayed on two lines
  • More to come!
View the full changelog here. Enjoy!

**Future buyers and people that already bought this template can download these updates for FREE !

  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 1 and 9 items

Can I see page where is video post preview, please ?

pixelgrade

I’m glad you like it :) don’t forget to buy it too :P

Default-user

Haha ! It’s not for me, but I will defently suggest it to one of my friends. Great work, once again!

pixelgrade

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hello

Where is the option to embed a video in portfolio posts? I can see it for the blog posts only.

Thanks

pixelgrade

Hello! Please check out this article from our knowledge base:

Galleries and Projects Setup (images and videos)
http://help.pixelgrade.com/support/solutions/articles/140250-galleries-and-projects-setup

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Feature Request:

Can we add the excerpt field to blog posts for all formats? Currently it only appears on the standard post format. Sometimes I have the need for descriptive text on other post types on the blog page.

pixelgrade

Hi McCarthy! We will add it to the Video and Gallery Post Format. Thanks

McCarthy

Audio would be nice as well. That’s where I plan to use it most actually. Thanks for addressing.

pixelgrade

Ok – then we will add it there too :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello ! I can’t use the Yet Another Related Posts Plugin on my host (WP Engine). Is this a problem?

Thanks

pixelgrade

Hi tracks! If you can’t use YARPP you will just don’t have Related Projects but the theme continues to work perfectly. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Got the update and so far so good! Just thought I’d send a big shout out of THANKS to the Pixelgrade team! :)

pixelgrade

We’re glad you like it :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello pixelgrade, first time i saw your theme, I found it looks like “skylab” a lot so I was scared by buying it. (afraid of its removed to themeforest :p). Now everything seems to be solved so cool! I want to purchase it, but I’ve got some questions first. - Will you add background music once you’ve made it ajax (read it somewhere, you’ll include ajax, maybe i’m wrong)

- Does it supports multiple pictures upload on post gallery? (I have a lot of pictures for each theme so i want to be sure it won’t take too much time to do it)

- will you able small picture description (on mouse over for eg)

- How many pictures can we upload for each gallery? On your demo, you’ve always something like 5 to 7 pictures, just wanted to be sure it won’t become too slow if I have something like 30 pics (200kb+-)in one post?

- In my galaxy S4 (Android 4.2.2), pictures seems a bit cropped due to responsiveness, so just want to be sure if it will remain this way or you’ll change something?

- Will you ad FR (french files on a new update)

- After all i’ve read on your comments, seems that you have a torrific support and you’re very good rated, so very exited to by it :)

PS : Your theme is one of the most wonderful theme I’ve seen for photography, i might have a lot of questions, but at the beginning, wanted to by skylab, but my choose has changed.

PS2 : Impressed by the speed you’re releasing updates and listening to customers, gives us a lot of confidence!!!

Keep it up and good luck with sales, you deserved at leat 3000 lol

pixelgrade

Hi DavSchu,

This is is a long comment :) I will take it a step at a time. So here we go: - the theme is currently AJAX powered (this is why it’s so snappy :) ). We referred to adding filtering some comments back. About background music I can guarantee anything since we are aiming at photographers. I think this can be done through existing plugins. - Yes, for each gallery you can upload as many images as you like. There should not be any problems with speed (we don’t load all the images at once, but as the user progresses through them – in the sliders). - We already have french language files. They are translated using Google Translate and proofed to the best of our small knowledge of French. We welcome our users to help us improve them. - We strive to give the best possible support because that is what makes you (the clients) and consequently us happy :)

Glad to learn that you’ve changed your opinion and may the gods hear you and those 3000 sales come true :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Spain

Just an suggestion. I think it will be great, if user could set thumbnails height, or at least choose to cut or not to cut thumbnails by height.

And probably for SideBarRight portfolio template will look better, if related projects and navigation will be located on right side bar above project description.

pixelgrade

Hmmm… That option could be a little tricky to manage because thumbnails are created on upload by WordPress. But on what templates do you see this needed? Because on the grid ones, we can’t have such an option due to obvious reasons.

About the location of the related projects and navigation, we’ve decided to place them this way as to not interfere with the project data (things would get pretty crowded in that corner). But you could achieve this setup with a child theme and some minor coding.

Thank you for your feedback.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Feature Request:

Password protected galleries and Portfolio projects would be a welcome addition.

pixelgrade

Interesting idea. Will think about it.

McCarthy

Thanks. ‘Quick Edit’ of a portfolio project shows it’s enabled (I’m guessing this is a default WP feature) but I attempted to apply it and the password field renders only AFTER the page renders with all it’s content.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

HEY 1.1.1 !!

Great work guys, the Theme Auto Update works like a charm. Even has excepts for most post types.

Best theme support in the ‘Forest!

-P

pixelgrade

Well that’s the way we like it :) Thanks

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