90 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Really like the theme, however, I am having issues with the social icons for the header. I purchased the theme a week ago. I may not have the latest update to correct this issue. The links are not connecting to my social sites. Where might I find the latest update to this theme?

Thank you,

cmsmasters

Thank you for contacting!

As to the issue you are having with the social icons – we would appreciate if you submitted us support ticket so that the support team could help you with this – submit a ticket.

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Dear CMS Masters,

I really like the Leskanor theme and I enjoy working with it. I do have one question though. I’m using the Revolution Slider, but for some reason I am unable to make the slider auto responsive with the Coloured Blocks underneath it. It looks right on Google Chrome, but once zoomed in/out or on a smartphone it doesn’t line with the Blocks. Is there any way I can attach the slider to the Blocks? Or is there an alternative that makes it auto responsive?

I carefully followed the instructions of the manual and Auto Responsive is enabled.

I hope you can help me with this.

Thank you.

cmsmasters

Thank you for contacting and thanks for your words about Leskanor theme!

As to the issue you describe, we would appreciate if you provided a link to your website so that we could take a look at the issue and see what can be done.

Thank you!

Default-user

Thank you for your quick response! Is it possible to PM the link?

cmsmasters

Sure, feel free to email it at customization.cmsmasters@gmail.com

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 5-6 years

Hi,

Our Posts Covers – using Featured Images – are not Working. I just try to disable every plugin from our wordpress, try to disable every widget but the results are the same.

Can you give me a hand or tip to what we need to do?

Take a look: www.blogdaceci.com.br

cmsmasters

Thanks for contacting!

As to the images not loading – this happens because of the script that can’t work until the Twitter script runs. The twitter script will work successfully as soon as you have at least one tweet. Please either disable twitter line while you do not have any tweets, or post at least one tweet via your twitter account.

Thank, hope this will be helpful.

firerhuber

Thanks! It worked. I send to you guys a ticket with a very complex question involving the Blog responsive Lay-out… it´ll be great to count on your assistance on this issue. We´re just waitting to solve that to launch our project.

Do u guys liked the way we use header area with the illustration and logo? I think it did a great girly fashion blog ;-)

cmsmasters

Hi again. Glad to hear the solution we offered worked. The support team will review your request in tickets and reply to you regarding it. And yes, we were quite excited to see your website, it looks very unique and we love seeing people come up with fantastic websites with our themes. Good luck in your future work :)

Thanks!

firerhuber

I think we can disable the responsive lay-out tottaly in this project. No resizes function, in any device. It´s easy to do that? Can you help me in this one?

cmsmasters

Sure, this can be done easily, please in your admin panel proceed to Theme Settings – General – General and unmark the “Responsive Layout” checkbox. Save changes.

Thank you!

firerhuber
Yes, i see, but even when we disable the responsive lay-out on Theme Settings Take a look like it opens on Android… It breaks all the design., even if we choose to show the website on classic mode. I suppose thats a BUG… if you wish i could send you Some screens with the problem. It is happening on Galaxy S4, Galaxy S3 and Iphone. http://www.souzafranco.com/teste2 (link with responsive lay-out disable)
cmsmasters

Hi again. Yes, we would really appreciate the screenshots if that is possible so that we could make sure to see exactly what you mean and help you with that.

Thanks.

firerhuber

Ok, let´s take a look:

Issue on Galaxy S3 responsive lay-out off:

http://souzafranco.com/cecilia/screenshot_01.png http://souzafranco.com/cecilia/screenshot_02.png http://souzafranco.com/cecilia/screenshot_03.png http://souzafranco.com/cecilia/screenshot_04.png

Issue on the same Device responsive lay-out ON:

http://souzafranco.com/cecilia/screenshot_05.png

I would like to see both issues fixed, because it´ll be great to be both options working on Smartphone devices without cutting the content, text and images was cutted without responsive off, and images are cutted on responsive off.

In both cases the header looks like a mess.

Counting on you guys to solve this problem.

Thanks!

cmsmasters

Thanks for your links, our support team is currently reviewing the issue, we shall keep you updated upon the result. Thanks!

firerhuber

I install a Plugin, SImple Responsive Images. This Plugin solve the issue on Smartphones, with viewports of 320px. But it´s not an ideal sollution. You guys had my password an access to my site, i send you via ticket. Let me know of your progress. I really want both responsive and not responsive lay-outs working well in any device.

thanks

firerhuber

Hi… didi you guys forgotten me?

My client take another issue with the responsive. I´ll sendo you some screens.

cmsmasters

Hi again. Sorry for the delay, we are still working on that. Yes, it would be good if you sent us the screenshot, and it would be good is you submitted us a ticket with this, as in any case the solution will need to be implemented on your site, and via tickets our support team will be able to track your request status. Submit a ticket.

Thanks, appreciate your patience!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, I love your theme, I would like to know how can I make adapt a little better. I have a new custom post type, so that creates pages, but I dont have the page options to select which sidebar I want there, or if I want a full with page. Since there are no page template files, but are managed in the pages options. So how could I insert those page options inside a custom post type?

I think everyone has plugins that creates custom post types, so this would be a nice thing to consider this way to expand a blog on your theme. Im not expert, but have been able to adapt other themes when they have page templates so I create a new one single-download.php and can modify. Havent been able to do so with this theme.

If you can guide me on how to insert those options into my custompost type, can be just a function or hook

Also the tiitle of that custom post type comes strange, comes overlapping the 3 color boxes (Comment count, likes, date) and comes with a code like this: Descarga Test1

Thanks a lot

cmsmasters

Thanks for asking, yet the only thing we can do here is to point you out, just take a look at leskanor/framework/admin/options/cmsms-theme-options-project.php file. You may compare your custom post type to the file of the ones that came with the theme. We cannot provide you any deeper help with this sort of customization, as it goes beyond the support policy. Appreciate your understanding.

Thank you!

Default-user

Thanks I understand and I have received support from you before so I really appreciate it, the only thing that I want to suggest is that you add support to your themes for custom post types, or specify on your sales pitch that is not compatible with plugins that create custom post types. I think everybody has plugins that create post types, and its the fist theme that I see that if I create a CPT can’t show the title without loosing style, and your theme has a very custom code on the page templates that don’t allow to customise or create a single-cpt.php Thanks again

cmsmasters

Thanks for your proposition. Surely, we will consider this for our future projects to expand compatibility options. This is not a common request, but we understand that some people may need that still.

Thank you!

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 5-6 years

It´s possible to insert a Youtube or Vimeo Video on Sidebar using a Shortcode?

I like a lot the way we can construct pages with your shortcode generator, but i miss a way to just insert a shortcode on a post or sidebar and call some theme functions there.

Any news on the solution of my responsive issue?

cmsmasters

Hi again!

As to video in sidebar – there is a custom cmsmasters’ widget for this, you can us it – CMSMS Embedded Video. You will be able to embed video here like you did in a shortcode. As to your issue with responsiveness – our support team will send you some files to help you with the issue today. Please let us know if that will be helpful.

Thank you!

firerhuber

Hi, i didnt received any files. Did you know what email they send me this files?

cmsmasters

Hi again. Please check if the email on the screenshot is yours – see it. We have replied to you in your ticket on zendesk.

Thank you!

  • Has been a member for 0-1 years

Hello, Leskanor is great theme. I want to ask some pre-sale questions. 1. Is this theme 100% ready for translation?

2. I don’t like how do content blocks dinamically upload when I scroll down the page. Are there any possibilities to remove this feature?

3. How do this theme update?

Thank you

Second is about theme update. How

cmsmasters

Thank you for being interested in Leskanor theme!

As to your questions – Leskanor has no ready translations, but it includes a .pot file that can be used to add a translation to any language, as well as an instruction in theme documentation on how this can be done. Basically, you will only need to translate a list of words and phrases.

As to animations on scrolling – these can be enabled and disabled for each element separately.

Regarding theme updates – we provide theme updates in a separate folder in Themeforest archive. You may either substitute all theme files, or upload only the altered ones. All files and full paths to them are listed in a readme file.

Thanks, should there be any other questions please feel free to ask!

Default-user

Thank you for the fast answer! How will I know about that? Will you send me an email or I should check support forum?

cmsmasters

Hi again. Usually it is listed in a changelog for each item on themeforest (on the product page, way down in the bottom). Also, we usually notify buyers for important updates. You can always compare your theme version to the one that is current on Themeforest and download the updated archive, if there is a need to.

Thanks!

  • Bolivia
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi pre-sale question. If I wanted 9 items in the header menu, would it fit and work on this site?

Thanks

cmsmasters

Thanks for being interested in Leskanor theme!

As to your question – yes, there is a technical possibility to add more menu items, as each element width is managed through admin panel. You just should keep in mind that you will need to use not very long names for your parent menu elements. We have added 9 sample menu elements on a test site, just for you to show what it may look like. Please note that you can add any colors instead of the sample ones we have on the screenshot -see the screenshot.

Thank you!

Raz_M

Thanks for your prompt reply.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

The visual composer broke after WP 3.9 update :( pls help…

cmsmasters

Thanks for contacting!

Right now we are working on a theme update for the latest wordpress release, please allow it some time to get uploaded and approved on Themeforest and feel free to download the updated archive. Appreciate your patience.

Thank you!

DigitalOrrb

Still waiting… :stress:

cmsmasters

Hi again. Should be there within 48 hours, we are just updating all the themes one-by-one, so took longer than usually. Really appreciate your patience.

Thank you!

DigitalOrrb

Ok thanks for the update!

cmsmasters

Hi again) glad to inform the the update is already uploaded to Themeforest and awaiting its approval by the review team.

DigitalOrrb

Glad to know :D

cmsmasters

Feel free to download the updated archive.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Thank you for this greate theme. I have bought it it twice for to different pages.

From one day to the other, I have with one of the both installation a big problem in the backend/dashborad. Both pages run on the same server and are using exactly the same aditional plugins.

In visuell Mode the visual content composer do not display anymore the the content (white letters on white background) – but the content is in. Also the visual content composer does not offer anymore the WYSIWYG editor modus. When I switch to the text mode, the content is also in.

I already tried everything (switching of and reinstal aditional plugins). But the content boxes in the visuell content composer stay stil white.

The other installations runs perfectly.

Do you have any idea?

Thank you.

cmsmasters

Thank you for contacting!

The issue you describe is most likely connected to the latest WordPress version. Perhaps you have updated WordPress to 3.9 on this installation, or it updated automatically. There was a theme update for this (ver 1.1), please download an updated theme archive and install the update.

Thank you!

Default-user

Thank you! It works.

cmsmasters

Glad to hear this was helpful!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

This theme has been working fantastic. However, I edit one of my pages today using the visual content composer. It worked but then when I went back to use it again the visual content composer wouldn’t load. The composer still works on other pages that I haven’t edited, just not the one I edited today.

cmsmasters

Thanks for asking!

We would appreciate if you submitted us a support ticket so that the support team could see what can be causing the issue and help you – submit a ticket. Just please make sure you add all the requested credentials to your ticket. Also please check if you have the latest theme version, it should be 1.1 by now, if you have an earlier theme version, please download an updated theme archive from Themeforest and upload the update.

Thank you!

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