Great theme here. About to purchase but I need to confirm I can change the theme’s skin to my preferred color? Thanks.
Please go to
admin panel->appearance->theme options->General Setting
at the top you will find two options
1 – General Color Scheme
2 – Predefined Color Scheme
Now select any option and change theme color scheme at your choice. Thanks a lot and let us know what else you want to know.
Hi, importing the dummy data is taking forever. what do i do? i have no idea how to install it with localhost. Please help!
Please donot worry about it, please download the latest version and then install it, it will install perfectly, if the problem persists than check the allowed memory size and increase it the problem will be solved. Please contact us at email@example.com if you still face any problem, our experts will set it up for you. Thanks
I’m waiting for a response from support. Please…
Can you please tell me your email address so that i can check the email history and see why you have not been responded yet. Thanks
Hello to whom it may concern. I installed the deeds theme and when I attempt to install required plugins I get this error: Fatal error: Class ‘SH_List_table’ not found in /home3/tymedia/public_html/rhemalife/wp-content/themes/deeds/framework/modules/update_init.php on line 126
Please reply asap. thanks
Some problem is occurring on your part, we suggest to email us at firstname.lastname@example.org with ftp and wp-admin information and we will set up the theme, plugins and demo as soon as possible. Thanks
I really am very upset about this theme. Nothing seems to be working and if it does work, it would be half way. I was supposed to deliver the site tomorrow but that’s not possible anymore. Theme options is almost not useful. Please how do I get a refund?
Can you please explain what is problematic for you so that we can quickly fix it for you because some time the problem lies on the server site and the theme does not work therefore we suggest to contact us at email@example.com and we will help you thoroughly to set up your site within the stipulated time. Thanks a lot
WooCommerce isn’t working. Had to deactivate it to update settings an content of the site. Also, the background image of the testimonials on the home page isn’t changing. Finally, how do I link the donate button to a page?
Please send your ftp and wp-admin username and password at firstname.lastname@example.org and we will fix this on your website. This is not the issue on our end at all but may be you are using an older version or there might be some server related issue. Let us check this and we will fix it today hopefully. Donot worry please these are minor issues which can be fixed easily by us. Waiting for your email. Thanks
How can I change the background of the menu—between top bar and the body. I mean the whole block from logo to the menu.Thanks.
Please tell us which header style are you using? So that we can guide you accordingly. Thanks
I am using ‘Header With Social icons’ on it.
background: -moz-linear-gradient(top, rgba(255,255,255,1) 0%, rgba(248,248,248,1) 50%, rgba(243,243,243,1) 100%);
background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,rgba(255,255,255,1)), color-stop(50%,rgba(248,248,248,1)), color-stop(100%,rgba(243,243,243,1)));
background: -webkit-linear-gradient(top, rgba(255,255,255,1) 0%,rgba(248,248,248,1) 50%,rgba(243,243,243,1) 100%);
background: -o-linear-gradient(top, rgba(255,255,255,1) 0%,rgba(248,248,248,1) 50%,rgba(243,243,243,1) 100%);
background: -ms-linear-gradient(top, rgba(255,255,255,1) 0%,rgba(248,248,248,1) 50%,rgba(243,243,243,1) 100%);
background: linear-gradient(to bottom, rgba(255,255,255,1) 0%,rgba(248,248,248,1) 50%,rgba(243,243,243,1) 100%);
filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#ffffff', endColorstr='#f3f3f3',GradientType=0 );
Thanks a lot
Cool. Thank you for your help!
You are welcome dear.
got that already. Thanks!
You are welcome, we suggest to contact our Support Staff through email email@example.com because through this way expert can communicate with you live. Thanks
great theme. I have a question regarding the modern countdown function. is there any way that i can add a link to it? also, does this theme offer even calendar?
Event calendar is not given in this theme but we are including event calendar support in it in the coming days. Yes we can add a link in countdown but for that you will have to send a request to firstname.lastname@example.org as it will require extra work. Thanks
i’ve purchased your theme few minuts ago, i have installed wordpress + theme and everthing works fine.
But, when i try to activate the theme or start a ‘live preview’ system gives me this error:
Parse error: syntax error, unexpected T_OBJECT_OPERATOR in mylocalpath/wp-content/themes/lifeline/framework/modules/update_init.php on line 156
Can you help me please?
DW also checks the error on update_init.php at line 156
Thanks for purchase, we are going to update this file within few minutes and it will be live for download after some hours. Thanks for your patience
The new update is available with the above notified bug fixation together with new features. Thanks for your patience please download the latest version.
hi, i interest with the theme, but i have one question, is it possible the theme become 1 page site?. the menu when click it will scroll down.
We are sorry this feature is not given in the theme, thanks a lot for your interest. You can only make a multi page website.
another 1 question, can the slider replace with video? thanks
Yes it can replaced with video. This facility is available in the backend. Thanks for your interest.
Hi, I just purchased this theme, I like it on the demo but when I installed it, I get this error message: Parse error: syntax error, unexpected T_STRING in /home/content/65/9143365/html/wp-content/themes/lifeline/functions.php on line 512
That happens when I try to activate it.
Please send me the link and wp-admin information together with ftp and i will get this fixed within few hours. There is no such issue in our theme as we tested it thoroughly. Let us diagnose where the problem lies. Thanks
Could you provide me with and email address so I can send the info.
By the way, great theme. Loaded with good features.
Thanks a lot for your appreciation, i am sending you a file to replace please test it first because your server is not supporting some php related strings. If not solved then send your ticket to email@example.com which is our admin email and we will solve your problem at priority. http://themes.webinane.com/wp/lifeline/wp-content/uploads/2015/07/functions.zip Download, unzip and upload at the root folder. Thanks a lot
Tried in the root directory, that did not work. should it be in the theme’s root directory? to replace the functions.php in the theme. and when unzipped the file name has a “(3)” after, I remove it and tried that too. Did not work.
I’m sending a ticket now. I need to get the site up by tomorrow. Please do the best you can.
It should goto theme root directory, send your ticket and we will solve it before the closing time today as it is sunday tomorrow. Thanks
Ok. I sent an email with all the info needed to access what you need.
Did you get everything you need?
did you get my email?
Yes i got the email but the information was incorrect, our senior expert is waiting for your reply. Please reply the email concerned. Thanks a lot
Hello, after checking your website and server we have found that you are running an older version of Php on your hosting server that is why you are facing this problem. Please update your Php version from 5.2 to 5.3 and you will get the Demo imported within few mins. Thanks – let us know if you need further help.
Hi Just bought the theme however when I uploaded via ftp and via the WP front panel all I get is a blank page please assist
Please send your ftp and wp-admin information and we will diagnose it quickly and give you the solution. Thanks a lot
Our email address is firstname.lastname@example.org Sorry just forgot to mention the email address.
You were using an older version not the latest, therefore you were facing the issue, you problem is solved now. And we have imported the demo for your convenience. Thanks for your patience
Please check woocommerce shop integration, After user selected a product item, before checkout , the user CAN NOT change the quantitiy of his purchase, because the dropdown select box , where usually should appear numbers is NOT visible or better the selecteable number to change the quantity is not visiable.
Would be great if you can fix that bug, i check it with Firefox newest version.
Another iritating issue on 2nd step of the shop , is that the button ” Proceed Checkout ” appear 2 times in green default color and once agin in pink color, maybe that is as well a bug ?
Actually this is because a new version of WooCommerce is given recently, and we will make it compatible with the version today and give you the latest downloadable version. Thanks for reporting this error.
You are welcome ! Waiting for the uploadable version thank you guys.
Thanks for your patience, the new updated version which is fully compatible with WooCommerce latest version 2.3.13 is available for download on themeforest.net. Please let us know if you need further help.
Hi guys .. I just checked the demo system , and recognized that the problem with unvisible change of QYT in step 2 or the shop cart is still not solved. Please clearfy or update the demo installation , so we can see that the issue has been really solved – thank you .
see below screenshot of the shop cart demo system frontend
We have checked it in all the browsers and we found no problem at all. Can you please share the link of your website so that we can check it on your website. Thanks
You can see it on Demo because the latest version is not running on the Demo yet. Please send your ftp and wp-admin info at email@example.com and we will check the reason why you are facing this issue. Please don’t forget to send the purchase code. Thanks
How do I remove or edit the wording for the donate button so it isn’t “Donate Us” and just “Donate” thanks
In which shortcode, you like to change the wording, Thanks for providing the required information.
Every Visual Composer Item that uses the donation feature, the Button says “Donate Us” I want to remove the word Us because it’s not proper english
never mind i figured it out, had to search through all the files, you also have spelling errors on a few other items as well, it sucks when the client points it out
You can also change it through with the help of .PO and .MO. We have given support of translating these strings. Once you get to know how to translate it you can change it to any language. Thanks
Hi! We tried to update the theme via Envato Wordpress Toolkit buy something is not working properly. Some errors are shown during the proccess of updating and then “Parse error: syntax error, unexpected T_STRING in /home/**/public_html/wp-content/themes/lifeline v4.0.1/functions.php on line 513.”
The page was working fine (but sloooooow) with the 3.0.2 version of the theme.
Thanks for your help
Dear Client, Thanks for contacting us for support, we have launched a new 4.0.1 Version which is totally compatible with the latest version of Wordpress and other plugins. You can download this version, or wait for another 24 hours and a new version is coming with latest WooCommerce compatibility and Visual Composer 4.6 compatible. Let me know if you need any other assistance.
I tried to upload the 4.0.1 version zip file through cpanel and to extract it in wp-content/themes, but I get the same “Parse error: syntax error, unexpected T_STRING in /home/*/public_html/wp-content/themes/lifeline v4.0.1/functions.php on line 513.”
We had some problems with this version and wanted to try the new one. We can wait to the next version, but I’m not sure that we’re not going to get the same issue.
It seems that your server is running an older version of Php, your server should be running a Php 5.3 version. Please ask your hosting providers to update your Php version and i am sure that you will not face this problem. Thanks a lot
How can we add another social media tab in the header like instagram. thanks
You can go to Theme Options >> Contact Page Options and then Social Media Options to set up the social media. But at this time you can only add the Social Media which is shown in the demo. We will add these options soon in the list. Thanks a lot
Hello Dear Customers and Potential Clients,
We have launched a new Version 4.1 of Lifeline theme in which following updates and have been provided,
New - Donation Through Credit Card Integrated
New - Reporting of Donation History Given in the Theme
New - Donation Shortcodes are Coded with Sophisticated Style and Coding for Better performance.
Updated - WooCommerce Version 2.3.13 Compatible
Updated - 2 Shortcodes Improved with Better Styling
Improved - Auto Updated System Improved
Fixed - Demo Install Bug Fixed
Fixed - Theme Install Bug Fixed
Hello I just purchased the lifeline theme and applied on my website. Everything has become too slow and unuseable, even the admin end.
Please does anyone have a solution for this?
Sorry for a little delayed reply. There are local holidays and we solve your problem on late Monday please submit a support ticket at firstname.lastname@example.org and we will help you for sure. Thanks
Hi, the theme looks really great. Just one pre-sales question: Can the payment gateway be changed to a non paypal gateway. For example, sagepay gateway which is already installed in woocommerce ??
Look forward to hearing from you
We have made this theme work compatible with Paypal and Stripe. Stripe works to process Credit Cards so it works in almost all the countries. Unfortunately we donot support Sagepay gateway. Thanks a lot for your interest.
To whoever it may concern. I installed the theme, and after test-running different it on my site, I noticed that the SAVE CHANGES button in “Theme Option” from the dashboard is not there anymore. What should I do to bring it back?
I need to modify the theme looks to suit the job, but i can’t save modifications. Any ideas please?????
Please send your query at email@example.com and our experts will check this problem and solve it immediately, please don’t forget to send ftp and wp-admin information. Also we need your purchase code to verify your purchase. Thanks
Does the theme come with social sharing buttons (for blog posts, portfolio items, services, projects, ...) or do you recommend a plugin that integrates well? We would need buttons for the most common networks, but we also try to avoid having a row of buttons that all look different and are not well-positioned. Nice integration into the design is an important criteria.
First of all the social sharing buttons are given in the header as you can see in the Demo, if you want the buttons in the posts we can integrate those buttons easily if you mention the places for the integration. Thanks for your interest.
1. After installation, the plugins LayerSlider WP and WPBakery Visual Composer request authorization with a code for updates. Something I should do and how, or just ignore?
2. The pages had problem loading the template’s css. The needed css seemed to be in a folder /css/css (twice css). I fixed it by moving the files up one level. Hope that’s correct.
Thanks for purchasing our product, yes it is correct to provide authorization code to the system so that you can get theme updates in the future. 2. Yes it is correct to load the CSS from the correct folder. We have a support email address firstname.lastname@example.org where you can talk to the experts directly. Thanks again – let us know if we can serve you in future.
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