Could you say the exact date of upgrate to 1.6.
Could we get update free later if we buy theme now?
We are working on upgrades of templates in 1.6 , but can not say exact date, we will notify once we will release updated version. Yes Upgrades are lifetime free
Hello, we bought the LifeStyle theme. But confused with enable image zoom on product page. it does not work on mouse over like at demo. could you help?
we have found this options aleady, thanks!
You can enable/disable product image zoom effect from prestashop back office.
In Back office > Preferences > Products > In “Product page” area select “Enable JqZoom instead of Thickbox on the product page” option.
Still any question regarding our theme please contact to our technical team at http://www.templatemela.com/support/
i can not find Purchase Code to submit ticket form
Check this link for how to get Purchase code for themeforest , http://templatemela.com/media/themeforest_purchase_code.gif
Hello, we found that sku that not in stock have another presentation. the block height is higher then normal. Please look at screenshot http://awesomescreenshot.com/0232kc94fc . Is it the bug?
Please contact our support team at https://www.templatemela.com/support/ they can help you to resolve any issue. Thank you for your purchase
The template demo is not working and we need it to some differences that we found vs the downloaded version
It is working fine here, can you check again ? http://www.templatemela.com/demo/PRS060146/ may be there was server down.
Hello, before I buy this theme I have a question.
Does this theme support 5 steps of ordering like the default prestashop theme? If yes, can you please enable it in your demo theme, to see it?
Thank you in advance!
Yes it working with 5 steps checkout. We can not enable demo as it is default requirement to show clients on demo. But we guarantee its working.
Thank you for your answer, but it is important for me to see it due to budget restriction. Can you please send me at least one screenshot with the steps to see it how it looks?
Ok, Please submit new ticket with all your details at http://www.templatemela.com/support/ so our technical team will send us screenshot for it.
Hi, how to enable the “Templatemela – CMS Product Page Content Block” in the product right col page?
Also how to enable the price filter in the left col of category page?
It can be enabled using HOOK management in Admin panel. I recommend to contact our support team at https://www.templatemela.com/support/ they can guide you best
I have tried to enable it through positioning (hooking) in TemplateMelaCMSContentProduct_page block but it does not appeared in the product page. Can you please suggest an idea to fix this issue?
Also how to enable the price filter in the left col of category page?
I have create also a ticket in https://www.templatemela.com/support/ but still with no answer
Provide your ticket id so we can assign for first priority in our ticket system.
The ticket id is #JQQ-758-39512
I have checked the ticket, they forgot to send you product.tpl file to attached , I have set note to them, you will send you file again. We apologize for any inconvenience.
hello, I have problems with the installation of the theme, I Followed the instructions and imported the file PRS060146_Installer with the message alert “the configuration file is corrupted” what should I do?
Please contact to our technical team with all your details, so our team will perfectly install your theme on your server http://www.templatemela.com/support/
like a lot this theme, but before buying I got some questions:
1. while opening the demo, it is extremely slow.. Will it be that slow on my shop when I will buy the theme? did you make a Google Page speed test? What’s the score?
2. Is it possible to add the Facebook like block?
3. Is Polish language included in the FO?
4. How does the theme config module look like? What is possible to do with it? Can you post some detailed screenshot of it as other developers do?
5. Does it come with HTML?
6. Does the module include blog?
7. If we buy the theme, what kind of support would I get? what’s included/not included?
After the perfectly install this theme your store will look same as our demo store. If any issue with our theme only then we will help you. We provide life time free support to our theme related issue. But we are not provide any extra modules/extension with our theme package. Also download any language package from here http://www.prestashop.com/en/translations, And in our theme package not included HTML version of theme. If your extra modules working prestashop default theme then it should work with our theme as well.
Thanks, but this doesn’t answer my questions 1 (what’s the Google Page speed test score?, why so slow?), 4 (How does the theme config module look like? What is possible to do with it? Can you post some detailed screenshot of it as other developers do?), 5 (Does it come with HTML?), 6 (Does the module include blog?), 7 (If we buy the theme, what kind of support would I get? what’s included/not included)
If what you say is that I should first buy the theme and then you’ll reply to questions like the ones I asked that would strongly impact on my decision if to buy this theme or some else, I think your logic is wrong. I would buy only if I’m sure about what I’m buying, and I’ll be sure only if I’ll have the answers I need. Thanks for covering the missing answers.
Please contact to our technical team with all your requirement at https://www.templatemela.com/support/ so they can guide you.
Hi, how I can display in the product list the initial price with line through and the percentage of the reduced price?
Also, how I can achieve the above display in the module of “New Product Slider” on Homepage, as it is displayed in your demo.
I’m using Presta 22.214.171.124.
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so our technical team will guide you about changes.
I have uninstalled i”mage slider for your homepage” & configured TM – Homepage Slider.
But I am unable to view the slider on homepage.
Please help me asap
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Hi there, is there any timing to relase of version of theme to PrestaShop 126.96.36.199 ?
We working on upgrade our theme for support latest v188.8.131.52 of Prestashop. Upgraded theme package available very soon.
Just a question before buy it, it’s possible to add video as slide on homepage? Thanks
No, Not possible to add video file in home page slider. Possible to add image files only.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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