309 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

You showed me how to add a home slider option but not how to view and edit what I currently have in the slider. How do I do that?

Thanks,

Cortney

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

My last message is 22 days old now. Can you please help me?! I received your message a long time ago about working around not being able to fix my slides, but how do I edit them or delete some or change the order? This theme is great in theory but without support for the glitches in it, I am unable to build my website.

Also, you mentioned it could be an issue with a 3rd party plugin… All I’ve done is install this theme onto a clean brand new Wordpress site, so that couldnt be the case.

I hope to hear from you soon.

Thanks,

Cortney

wpbakery

Hi Cortney, To edit your home slides. Visit Home slides section in the WP menu and click edit link for the slide you are willing to change.

To change order you can edit “Published” date, since slides are ordered by date.

Default-user

As we spoke about last time, I don’t have a Home Slides section in my WP menu. That is the whole issue. Please don’t wait another whole month to help me.

Default-user

I deleted the theme and reuploaded it. Still no Home Slides section. And this is some of the worst support I’ve ever received. Looks like I’m going to have to choose a different theme for my business instead. What a shame.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just like Cortney – even I haven’t had any answer to my question (I have sent that 1 month ago!!). It seems that there is something wrong with this theme, because this wasn’t a problem earlier. Please reply ASAP – I really need to fix this..

This is the message I sent you earlier: “I have used tabs in my pages and now when I try to change the tab content I can’t even see the text which is in there – so I can’t modify the text anymore. And I cannot modify any content of these pages which have this tab there, the text just doesn’t change and it is quite a problem for me.

Even if I try to add new tabs using Visual Composer (which I by the way LOVE), it doesn’t work at all.”

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

MY tweets aren’t loading anymore. How do I fix this issue?

Thanks!

Cortney

wpbakery

Twitter changed their API and old API is retired. There’s no way of adding tweets “the old way” anymore. Now you should login to your twitter profile and create “Widget”, then, use Raw HTML block to place generated code to your page. From Visual Composer 3.6.5 version Twitter Widget is removed.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hey,

The twitter feeds on this theme have stopped working. Can you provide updates using the twitter oAuth protocols.

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Have y’all come up with a solution for Twitter yet? I’m not sure what you meant by the response 2 months ago. There is a black bar on my page that just says loading tweets. If I remove my handle, there is still a black bar there. I can add my own black bar with tweets but I need to know how to remove the one thats there right now.

Thanks,

COrtney

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, where to upload the logo?

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
8 Purchased

Wish I hadn’t brought this template. It uses an antique version of WP Bakery. Support is directed to WP Bakery where a question takes 24 hours to get a reply. The features advertised (Template button, to reuse content is missing in your version…) A year without updates.

WP Bakery sent me a copy of their new Visual Composer, but it simply doest work.

Now I followed your instructions and went to them for support and I have a client who is pissed off with me and embarrassed that he doesn’t have a site. I’m embarrassed because I cant give him one and I’ve wasted hours trying to do what is advertised… re-use content via the template function.

I’d like a full refund please so I can buy a template that does what it says it does. This is written GMT+8 6.45pm Wednesday the 27th of November. I wonder how long a reply will take… I’ll just go to Envato direct and start again.

Buyer Beware !

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

Are you ever going to update this theme or is this theme completely dead now?

wpbakery

I’m afraid. Original author is not accessible any more and we don’t plan to update it now. We are keeping it online, only to let users to redownload if needed.

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