45 comments found

Hi I sent a few messages to support@designshopify.com as you said I should do to get support. This was on the 22 May and I have had no response. Here are my queries in hope to get a response.

Email 1

Thanks for the theme. It is very good so far. I have one bug that I can’t resolve.

The homepage sliders do not show up as a link on the actual homepage even though I have added links to the settings for the slider.

I did give account details but do not wish to do this publicly.

Look forward to how this can be resolved so that it works like it does in the demo.

Also on the collection page for clothing, is it possible to have a different image here that is relevant to clothing and then for the PPE collection a different image that is relevant to PPE. I can only see a solution to have 1 image for all collections which is not ideal as each collection is different.

Email 2

I have just tried adding a product and have found that the Collections section is not working as I would expect it to.

I have added multiple collections. Then when I add product and go to the “Collections” area and click “add to collections” the new collections I have made are not listed.

Am I doing something wrong?

Thanks in advance. Wes

tvlgiao

Hi man,

Sorry, maybe we missed your email. Please tell me your ticket ID or email address, we will check it for you on the next Monday.

Regards

Default-user

Hi the address it came from was wesley@futurium.co.uk Email 1 sent 11.27 22.05.14 Email 2 sent 11.43 22.05.14

If there is a quicker way for me to get support, please let me know.

Cheers Wes

tvlgiao

Hi man,

We can not find your email. But our support team will contact to you.

Regards

Hi,

Do you have this same design for magento?

Default-user

The link you have given for magento theme does not display the product names as this theme does. Do you have a magento version in which the product names are also displayed?

tvlgiao

Hi man,

We can custom it for you after you purchase theme.

For more question, please comment into the magento item or contact to support@galathemes.com.

Regards

Does this theme support multi-currency?

tvlgiao

Hi man,

Yes, this theme support multi-currency, you can check in the demo page.

Regards

Hello. I’m about to buy your theme. Congrats on the success. It’s a great theme. Can you please answer the questions below. If the answer to any of the questions is no, can you please let me know if you will do custom work.

With your theme can we:
  1. Add Rich Snippets on review tool/star ratings
  2. have robots.txt management
  3. Have a Blog Feed on author page
  4. URL rewrites if possible
  5. If the rewrites are not possible then 301 redirects
  6. Canonical tag implementation at an individual Page level
  7. Promo code integrated

We need to know this before the weekend please. Also, your email address on your website contact page is rejecting our mail. Thank you.

tvlgiao

Hi man,

Shopify Framework is a simple ecommerce website. Most of the functions you listed are not available to support. You need many customization or install more app.

1. You need install other plugin (https://apps.shopify.com/product-reviews)

2. No, because you have to use a host on Shopify. You can create a trial store at here http://www.shopify.com/.

3. Default we don’t have this function, we can add it for you.

4. Yes, you can test it in your trial store

5, 6. I’m not sure. You can contact to Shopify about this.

7. You need a customization.

Regards

Hi ,

I would like to buy your theme but is it possible to get the wordpress version?

Thanks Thibault

tvlgiao

Hi man,

No, we have only ecommerce version.

Regards

Default-user

Hi,

Sorry for bothering you is it possible to customize the theme to get only the html/css/JS without the ecommerce option I only would like to do a showcase website.

tvlgiao

Hi man,

Now, we don’t have HTML version. But we will make the HTML version for this template and release it on the next month.

Regards

by
by
by
by
by
by