An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by ZERGE

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from ZERGE:

1. Support for all our themes is conducted through the ColorTheme Support Forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

2. We only cover support for our themes (unique functions and features beyond WordPress ones), and cannot provide general support on WordPress or third-party plugins.

Support Forums | Create an Account | Find your “Item Purchase Code”

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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