29 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys

We having major issues with the “Liqued” theme.

1. The menu does not remain fixed when you scroll down.

2. The header image does not remain fixed as well, it gets a bit clumsy when you scroll down. Somethings when you scroll down, the image does not remain fixed, it goes down to the bottom of the page as well.

These issues mainly occur on the Safari browser.

wptitans

Hi, your able to visit our ticket center and submit your ticket over there. http://support.wptitans.com

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Please follow this link and test to see what I mean about the menu bar and header image (mainly on the Safari browser).

http://www.arcticonsulting.com
wptitans

It looks fine over here. Maybe your able to take a screenshot or submit a ticket with this information inside our new ticket system

http://support.wptitans.com

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear All,

I already opened two tickets on the support.wptitans.com but still no answer and the data base knowledge looks empty…

Thanks for your feedback about these tickets. Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, my boss purchased this theme, and I can’t change the style when I go to the Visual Panel/Stylings.

I’m trying to put cleanblue, put my site stays gray and green.

I’ve even try to create a child style copy of cleanblue, but when I select it and click save, nothing changes.

wptitans

Submit a ticket and we will see what we can do for you.

http://support.wptitans.com
Default-user

Already done, Ticket ID: #717735

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am looking for your bizniz theme. Why you remove bizniz theme from themeforest ? :crying:

wptitans

Because it had some issues and we’re working on a fix. But other items have our priority first. Rest assured, it will be back ;)

  • Australia
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi There, im trying to change the styles, but it wont respond. Please advise

wptitans

Send a ticket to http://support.wptitans.com so our support staff can check it for you.

  • Has been a member for 0-1 years

Ticket ID: #997136 Subject: problems with menu and header in safari Message: Hi, i have just sent a couple a days ago a ticket for problems of theme Liqued in Safari, and i have seen that other users got the same problems too. Problems with header and menu that doesn’t remain fixed whe you scroll. Is there any chance that you reply me?? The red bar you see in file attached normally had to be part of the menu but, after first scroll when you come back on the top of the site it moves in a random position… please resolve that, it’s urgent and i can’t say to the client that this problem can’t be resolved…

cheers

wptitans

I tried to re-create your issue but on my safari it all looks good. Did you make any changes yourself to any css files or php files?

Anything that could have triggered this behavior, or a plugin which have been installed which could trigger this behavior.

Anything that could help us locate and trace this issue since where bound by the things we see and can fix something which is working as it should on our end.

Default-user

i didn’t make any change in css or php files, no plug in or something else…what happened??

Default-user

the problem is on your template too on safari!!

wptitans

Can you make a screenshot and send this inside a ticket to http://support.wptitans.com.

Default-user

i sent you yesterday screenshots of your template too…

Default-user

hi guys, any news?

wptitans

Sorry m8 for the late response, we’re undergoing some serious re-organizations within our team and therefore support is really out of place but where working hard to restore it all.

Expect an answer very soon. If nothing arrives within a few days then simple resubmit your ticket again. or send it directly to support@wptitans.com

We’re currently undergoing some very serious development issues which we are resolving asap. We’ve teamed up with another popular author team and will bring a better and more stable framework to wptitans.com products. Only this takes time.

Therefore support may take longer as expected

Our sincere apologies for any inconvenience caused

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Portugal

Hi, The main geometric figure can be changed to a circle for exempo? thank you

wptitans

Yes, there’s an option inside the option panel to disable the hexagon shape

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, is that your theme Liqued is compatible with WP 3.9? Is this theme is ready for translation (. Po,. Mo)

Thank you in advance for your response;

Sincerely,

(Google translation)

wptitans

Hi, it’s not yet completely ready for 3.9, we have currently other things which have our priority.

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