An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, IG_design, will respond to buyers’ questions and provide limited support through the following contact form.
Additional information from IG_design:
Support for my items includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Item support does not include:
- Support for third party software and plug-ins
Requests are being processed on business days from 9:00 to 17:00 (GMT +1) [normally] within 24-48h in the order they were received.
Do not BUMP your emails, it will take 2X as long to get a reply because we answer emals from oldest to newest.
Please sign in to contact this author.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.