172 comments found

xeux Purchased

When Instagram widget activated:

Uncaught TypeError: undefined is not a function bluwidgets.js?ver=1:42

and the javascript line is: instagram_swiper.reInit();

bluthemes_

Hey there, that’s strange I’ll look into this one, does it happen when the Instagram widget is available on the page, or when it’s not?

Default-user
xeux Purchased

Exactly this only happen when the instagram widget is enable.

Hello,

Firstly, fantastic theme. Its so simple to use even I can do it!

Is there a recommended main logo size?

I ask mainly because in responsive view the logo doesn’t appear to be aligned with the menu etc and looks out of place on my website.

Also is there a way to turn responsive mode off so the website can be reviewed as the desktop version on a mobile device?

Many thanks in advance.

James

Default-user

I think I may have spoken too soon as I have encountered my first problem.

The theme will no longer work in full width and the slider will only display in boxed. I have tried everything obvious in the settings and the widgets.

I have even tried uninstalling and reinstalling the theme.

If you could help I would be really grateful.

James

bluthemes_

Hey there, sorry to hear you’re having issues, could you please make a new post on our support forum and include a link to the issue at hand so I can see what exactly is going on?

xeux Purchased

Do the Flickr and Instagram widgets work for someone else?

Mine keeps returning “Call Failed” in Flickr and “Could not load photos” in Instagram.

bluthemes_

Hey xeux, if you disable either one, does the other one work? Have you tried saving it again in the admin panel, sometimes the cache caches an error like this and doesn’t refresh.

Default-user
xeux Purchased

The only working scenario is when I’m NOT in the home page. Every other page work except the home page.

bluthemes_

Could you give me a link to the issue? I tried this on our development blog and it works on all the pages I tested it in.

xeux Purchased

After a lot of testing I found out Flickr and Instagram widgets work okay in a post page but not in the index page, so it’s something with theme.

I can’t find a way to submit url for check in the support page.

bluthemes_

Hey xeux, sorry for the late reply, we are much more active on our support forum, we try and answer all the questions there as fast as we can and sometimes the ThemeForest comments can get left behind because of the support/updating/coding juggle we are trying to manage. I’m very sad you gave us a 1-star rating, I hope the theme is working for you at least and you are enjoying the design, please login to our support forum and give us a second chance to help you out.

If you’re having trouble logging in to our support forum or submitting a post, please contact us at support@bluthemes.com and we’ll try and fix it (don’t send the tickets to that address though).

Best Regards, Arnar

Default-user
xeux Purchased

Arnar, I enjoy your design, it’s beautiful, I find the wordpress theme missing some minimal things but support is the key feature.

bluthemes_

but support is the key feature.

I agree, which is why we coded a forum system from the ground up, specifically for supporting our customers :)

skyezz4u Purchased

Hello, We are haveing some problems with the facebook comment system. We made the app on facebook.developers. It worked for some time but now its not working. The homepage slider have some problems to. And how can i update the theme via our WordPress Dashboard?

Cheers, P.S. GREAT THEME ! GJ

bluthemes_

Hey there! Thanks for the complement first of all! :)

How is it not working? It just doesn’t show up at all or? You’ll have to be more specific regarding the slider as well, what are the problems?

You can update the theme in Dashboard -> Updates or Appearance -> Themes.

Best Regards, Arnar

Hi guys, pre-sale question:

Where are the images from Theme Options and Demo Widget Settings pages?

http://www.bluthemes.com/themes/litemag/theme-options/ http://www.bluthemes.com/themes/litemag/demo-widget-settings/

Thank you.

bluthemes_

Hi,

I fixed those images. We moved our whole website to a new server last week and there are some broken image links in the demo pages. We’ll go over all of the pages on Monday.

Thanks for letting us know about it.

Hello,

Thank you for fantastic theme. I have one problem with it: I can’t update my theme. It says bad request. I’ve added licence key correctly and it doesn’t work.

Can you help me with that?

Thank you

bluthemes_

Hi,

Can you try again and let me know how it goes.

We just moved our server and are doing some changes in the code, I think I’ve fixed the issue you’re having. Sorry for the inconvenience.

Default-user

Hey,

Thanks for quick reply.

Still bad request…

bluthemes_

I’m setting up a WordPress install and debugging this issue.

In the mean time you can always download the latest version of our theme on our website,bluthemes.com. You just have to create a user account and verify your purchase of the theme in the Litemag support forum section (in the right sidebar)

How can I display a banner ad ( 300×250 ) without it projects over the edge ?

PAGE: videolix.net

bluthemes_

Hey there, making the sidebar specificly bigger is not an easy task in Litemag, the only way is to enlargen the whole area, or to “hack” a way through it in the CSS, it’s a bit complicated to do so, so we included the responsive Google Ads in the theme to respond to all sizes of the sidebar.

Best Regards, Arnar

Hi, has the theme been checked for compatibility with WP 4.1?

bluthemes_

Yes, we are running our version on 4.1 :)

Hi,
The theme seems to have conflict with the plugin All In One SEO. All the Titles I have written in All In One SEO are replaced by default titles.
All In One SEO doesn’t seem to be recognized when Litemag is enable.
You can find examples on my website : http://onnestpasbienla.fr
Hope you can solve it.
Thank you !
RĂ©mi

bluthemes_

Hey there, you can turn off the built in SEO features in Theme Options, so it doesn’t interfere with a plugin :)

Default-user

I have checked the “Disable All SEO Options” (in Theme Options), and the problem is still there… Nothing seems to be recognize (meta desc, titles…) Have a look : http://onnestpasbienla.fr/autour-des-mots-roubaix/

bluthemes_

The Disable All SEO options disables everything SEO related within the theme to give the plugin total control, including the titles. The SEO plugin should be able to push in a title itself

flairicus Purchased

I installed it and loved the overall look. It was perfect for what I needed.

Then I tried to make BuddyPress work… forms did not show and I checked their site and they provide no support. :crying:

If anyone wants to buy a key…

Hi,

I sent you a e-mail to support@bluthemes.com a couple of days ago but no aswer yet?

I have som questions before buying and also price of hiering you to to som custom fixes.

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