79 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, My site is getting errors on photo uploads.

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/49/11745949/html/wp-includes/class-wp-image-editor.php on line 387

I have upped the max execution time to 300 instead of 30 so this is not the problem. I have not run into any of this on any of the wp 3.8 sites I am building so wp is not the problem. Suggestions??

atticthemes

Hello,

Could you please contact us via email through our profile page and provide us with temporary admin access so we can investigate the issue? Thanks!

Best regards

Default-user

ive sent you login information through your profile page. thanks.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, I am so regret I have not found your theme first. But Iam still considering to purchase your theme and I amy can move my website to your theme directly, because my current site is using the wordpress too. I have couple questions, does you theme support Visual Composer? I also purchased bunch of plugins such as userpro, go portfolio? Does your theme wont works with any plugins for now ?

Thank you very much

atticthemes

Hello,

The theme does not support Visual Composer, but it is packed with a plugin (BoxBuilder) which is also a content builder, check the demo real here.

If these plugins are codded well those should work just fine. We can not guarantee full compatibility though, as Litte does not officially support the plugins you have listed.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I love your theme, thank you so much for creating it :)

Small question: please can you tell me where I can upload a favicon?

Many thanks, Marie

atticthemes

Hello Marie,

Thank you for the kind words. The theme does not include such functionality, we think such functionality belongs with a plugin. There are couple of free plugins in the WordPress plugin repository that can help you achieve what you wish. If you need assistance, please feel free to contact.

Best regards

littlemazzie

Wonderful, thank you! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey Nice theme. Just curious. Is there anyway I can stack up multiple images vertically (no slideshow) in a single portfolio page (Full Width)? Similar to what coroflot or behance has.

atticthemes

Hello,

Thank you. I am not sure what you wish to achieve, but you might use the portfolio page and have as many projects inside as you want. Both portfolios and galleries (WordPress’s default gallery and BoxBuilder’s gallery) do support masonry so stacking up images vertically in either galleries, like in mentioned websites, will work fine.

All the pages have specific width though, so if you meant to have the items fill the screen by expending horizontally with dynamic columns, then no, the max amount of columns is 3 in the portfolio pages.

If i did not understand correctly what you meant, please feel free to contact.

Best regards

Default-user

No Got it ! Thank you for your response. I am trying to achieve single portfolio pages as seen in behance. Where the images can stack vertically. Thanks again !

atticthemes

Hello,

If you have more questions please feel free to contact, we will be more then happy to help you out.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Some of the text edit boxes do not allow me to edit text in the Box Builder section. The below message keeps popping up. I updated the theme and tried to go to the AtticThemes website but it is blank.

Any thoughts on how to edit the text boxes?

Error message: The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: AtticThemes: Box Builder and AtticThemes: Social Icons.

atticthemes

Hello,

The message prompts you to update the plugins. You should get notifications of new version of the plugins via Dashboard->Updates of your WordPress admin. If there are no updates listed try clicking the “Check again” button to force WordPress to check for updates. If you still aren’t able to update the plugins, please contact us via email through our profile page and provide us with temporary access to the admin so we can investigate and fix the issue. Thank you.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
clafa Purchased

Hi, Thanks for a great theme!

I got two questions.

1. I have been trying to figure out how to add text boxes on top of the “header” image. The theme seems to force me having a header part under the menu. I.e. adding a new page and use the box builder to add boxes of text. The theme will then force me having a header section with the title of the page. Is it possible to remove this part or make it smaller? Now it covers most of the screen.

2. Team members. I have made a section for the team members similiar to your demo page. I would like to have 2 columns and only to members. This works fine, but when reducing the screen (i.e. on mobile devices) the “navigation arrows” will not show and is not possible to show more than one user. It works if I add one more member, but we are only two and now the navigation arrows will take to “blank” team member.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
qoorts Purchased

Hi, I was wondering.. Has the issue with the black bars / borders (around images) been resolved yet? How can I toggle them on / off or position them in another way?

Thnx in advance,

atticthemes

Hello,

Yes, we have added the option to remove image shadows in the first update. The latest version contains much more, new features, bug fixes and tweaks. You may re-download it from your Downloads section. Check the change log in the bottom of the item page at ThemeForest.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy
birchof Purchased

Hello,

I have a problem with the mobile version: it doesn’t resize properly.

http://simonezuccarini.it/ http://s14.postimg.org/5mkflxgtt/wp_ss_20140525_0001.png

It is not a problem of smatphone because when I visit your demo it works: http://s16.postimg.org/4qha7ewb9/wp_ss_20140525_0002.png

Hope you can help me. Thanks, Simone

atticthemes

Hello Simone,

Thank you for your feedback and the images. We have tied to replicate the issue you are experiencing, but to no avail. Could you please tell us what device you are using, the operating system and the version? This might help us determine the origin of the issue, thank you.

Best regards

birchof
birchof Purchased

Hi,

it is a Windows Phone 720, with UC Browser and Internet Explorer browsers. Same issue.

I don’t think the problem is on my device because I can see your demo perfectly.

Can you please show me with a screenshot how do you see my website?

Thanks, Simone

atticthemes

Simone,

We have tested your website on both Android and iOS devices as well as on different Windows machines. Unfortunately we do not have a Windows Mobile device at our possession.

Could you please test the same page on both websites (Blog page for example) and if possible any available pages on your website to make sure that it is not a page but a website wide issue. Thank you.

Best regards

birchof
birchof Purchased

How the tests went? Did you had any problems?

I have the same problem on every page of my website.

I have no problem with any of your demo AND I have no problem with a new test-site that I’ve create on the same server (Altervista.org): http://ilmiotest.altervista.org/
atticthemes

The test went fine on all the devices we tried, everything was working. Do you have plugins activated on the other setup, except the ones that were included with the theme? If yes try disabling them one by one then check the website after disabling each plugin. If a plugin is raising the issue, this will allow you to determine which one it is.

Best regards

birchof
birchof Purchased

The only plugins activated are the AtticThemes ones… Any other suggestions?

birchof
birchof Purchased

I think I solved it. It is a problem of Cloak… I had to disable it for my under domains. I can navigate my website correctly, can you?

atticthemes

Yes, I do not see any issues, it seams to be working fine.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy
birchof Purchased

Hello again!

Is it possible to pop-up a video (es.: Vimeo) when you click on the magnifying glass icon of the portfolio item (instead of the featured image)?

Thank you, Simone

atticthemes

Hello,

No, it links to the featured image and only images can be selected as featured image. We might consider adding an option to let you set Vimeo or YouTube URLs for the light boxes in the future updates.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

What is your recommended size for a custom header? Thanks and great theme.

atticthemes

Hello,

Thank you. If you mean image dimensions for headers, then the images used in the demo are 1440×720px for the homepage slider and 1000×600px for other pages. But you may try any other dimensions that suit you, the images will be entered and automatically resized to fill the whole header space.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello :)

I have a question re the Blog setup: how do I get the blog page to display only an intro to the posts, for example the feature image, then 150 words, then a ‘continue reading’ link?

I’ve read the documentation but I must be missing something.

Thank you so much! Marie :)

atticthemes

Hello,

You need to use the <!--more--> quicktag in the post content. This will split the post and add the read more button in place of the quicktag. There is also a button in the content editor to add the quicktag in the visual editor. More info on the quicktags can be found in WordPress Codex.

Best regards

littlemazzie

You’re wonderful, thank you!

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years
orbit10 Purchased

Hi there ! Great theme! I’m just diving into it now to rebuild my website.

One thing I’m having problems with right away though is editing text in the Text Block widget in the Box Builder. There is no editable area to enter in new text. I’ve looked at the video and I’m not seeing that at all when I try it. It just says:
Text Block Content
This widget is meant to be used as text blog, but it can carry any content that can be put in the default WordPress editor.

Then there’s a big space where in the video you can enter and edit text but there’s nothing in mine. I’ve tried it in Safari and Firefox.

Any suggestions? Thanks

atticthemes

Hello,

Thank you for the kind words. It appears to be a bug, could you please contact us via email through our profile page and give us temporary access to the admin section so we can investigate and fix the problem? Thank you.

Best regards

orbit10
orbit10 Purchased

Ok.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy
birchof Purchased

Is it possible to set project thumbnails height? I would like to have them smaller in homepage and portfolio-page (thumbnails are quite big to scroll on mobile devices).

Thank you, Simone

atticthemes

Hello Simone,

Sorry for the delayed answer. There is no option to set the portfolio items height at the moment. You could use CSS media queries to adjust the height for mobile phones using max-height CSS property. We will consider adding a feature that will allow you to set the max height of portfolio items for mobile phones.

Best regards

birchof
birchof Purchased

Ok, Thanks. Where is the file I have to modify? Thank you, Simone

atticthemes

Simone,

You may edit the main-style.css file located in /resources/css/ or put the new CSS rules to override the main styling in the style.css file located in the theme’s root directory.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have an issue with the image of the home page, not the page I created but the one you have when you click to the logo. I don’t how I can add a picture in it… could you help me with that please?

This is the link of my website: wonderluhsters.com

Thanks in advance, Regards, Méryl

atticthemes

Hello Méryl,

If you have the latest version of the theme installed, you can set the header image for the blog/main archive page in Appearance->Customize Blog Header settings. Latest version is 1.0.12.

Best regards

Default-user

Thank you for the answer. I don’t have the latest version of the theme. Where can I update it?

I have the version 1.0.4

Regards, Méryl

atticthemes

Méryl,

You may download the latest version from the Downloads section of you ThemeForest account.

Best regards

Default-user

Hey,

Thank you so much :) It’s ok for me!

Keep going the good work!

Regards, Méryl

atticthemes

Méryl

Thank you, feel free to contact if you need further support.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, does this theme support woocomerce?

atticthemes

Hello,

No, not officially. It does however contain some basic woocomerse styling.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, can you please tell me the way you recommend updating the theme to the latest version? I have version 1.0.6 installed.

Many thanks, Marie

atticthemes

Hello Marie,

If you can access the FTP folder of your WordPress installation, then you might backup the old theme and upload the folder of the new version to the wp-content/themes folder, contained inside the main ZIP file.

An easier way would be to remove the old version from Appearance->Themes then install the new version using the upload method of WordPress. (backup the old version if you have done any changes to any of files. You will need to have FTP access).

The Customizer data will not be lost, as it is saved in the database. If you need assistance please feel free to contact.

Best regards

littlemazzie

Great, thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello again, this afternoon I updated my box-builder plugin and now the ‘Team’ boxes with image and text suddenly aren’t showing on the live site. They’re there in the Content Builder (and I’ve re-created them just now) but it’s not transferring to the site when the page is published.

Can you please give me some tips on how to fix it? Thank you, Marie :)

atticthemes

Hello Marie,

We have made some changes to BoxBuilder’s Team Members widget in the latest version of the plugin, but did not update the theme yet to handle those changes. We just have submitted the new version to ThemeForest, it might take some time to be available for download. If you have subscribed to the update notifications at ThemeForest, you should get an email when the update is available. Sorry for any inconvenience.

Best regards

littlemazzie

Got the new theme and uploaded. All working, thanks guys :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, again :)

I have enabled the ‘Latest Posts’ on my site homepage, but because the opening of my post is written in the

tag, the text is coming through the same colour as the background, instead of white. This means it looks like there’s a big gap and of course, you can’t read the start of the post from the homepage.

The paragraph text I’ve used in the post changes to white without issue. http://www.inthebagpr.co.uk/

Is there a way around this please? Thanks again, Marie

atticthemes

Hello Marie,

It appears to be a small bug, we have fixed it in the new version of the theme. I would recommend not to use H1 tags in posts though, out of SEO concerns.

Best regards

littlemazzie

Thank you. I’ve just uploaded the latest version of the theme and there’s no change. I have also taken your advice and switched to Paragraph text as opposed to

, but as it’s in bold, it still shows up as black on the home page. Do you think this bug can be fixed, or am I stuck?

Thank you again for your time – great theme! :)

littlemazzie

Thank you. I’ve just uploaded the latest version of the theme and there’s no change. I have also taken your advice and switched to Paragraph text as opposed to h1, but as it’s in bold, it still shows up as black on the home page. Do you think this bug can be fixed, or am I stuck?

Thank you again for your time – great theme! :)

atticthemes

Marie,

It seams this is related to the same bug that made h1 tags to appear dark. We will fix this in the upcoming update, meanwhile you may use WordPress’s Visual Editor to set color for the text.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy
birchof Purchased

Hello,

I have some more questions please:

1 – Form doesn’t work for me. Is there something else to set on the Contact Page Template (except Receiver’s Email and Email Subject)? I tried to send some email but I don’t receive them.

2 – Is it possible to add the year to the date of creation of posts and portfolio items? Can I decide to show or not the author and number of comments?

3 – Is it possible to open links in a new window when i click on social icons?

Thank you, Simone

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