Discussion on London Creative + (Portfolio & Blog WP Theme)

2718 comments found

I am having difficulty in 2 areas – reseting the size of the sub menu text in the nav dropdown

also use of plug in Simple Page Specific Sidebars – they appear in widget area but won’t show on pages

FRESHFACE

Hi there!

1) You may find find connected CSS in style.css near line 60. 2) Sorry Theme is not compatibile with this plugin.

Thanks and cheers! :)
—FRESHFACE

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ImageFlow is loading quite slower than I hoped. All my images are less than 25kb and it loads about 2 per second. Makes loading a 25-item portfolio quite a patient process… my host is HostGator.

Any suggestions?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP and FTP login, I’ll do my best to find the problem asap.

Thanks and cheers! :)
—FRESHFACE

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Default-user

Ticket #3197. Thanks!

FRESHFACE

Hi there!

I checked your site, did an investigation, but wasn’t able to identify the source of this problem. Could you please contact author of these plugins ?

Thanks and cheers! :)
—FRESHFACE

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Hi, I just purchased this theme, can you kindly send me the dummy data for your demo page? It will be much easier for me to build my website. Please kindly email me at suleen@live.com . Thanks!

FRESHFACE

Hi there!

Unfortunately we don’t have any demo data we could send you and the ones we are using are not compatible with your (customer) version of the theme. Thank you for your understanding.

Thanks and cheers! :)
—FRESHFACE

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How can I remove the line and point at the top of the website?

http://imgur.com/yT9UaPZ
FRESHFACE

Hi there!

#container {
    margin-top: 40px;
}

Thanks and cheers! :)
—FRESHFACE

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Sirstaven46

Last question, I appreciate the help.

How do I remove the pointy thing at the end of the footer? – http://imgur.com/cKDJpcy

FRESHFACE

Hi there!

You are welcome :)

#footer_bottom {
    display: none;
}

Thanks and cheers! :)
—FRESHFACE

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BC03 Purchased

Hi, is this theme compatible with Woo Commerce? I am using an earlier version, have not upgraded due to the non-backward compatibility with your new version of the theme. Woo Commerce seems to break the page layout on the version I am using. If I upgrade the theme version, will it fix this? Or is there some code I can add which will make it work? Only other solution is for me to find an alternative theme.

FRESHFACE

Hi there!

This theme is not compatible with WooCommerce unfortunately, you would need to tailor it on your own (CSS, etc.) to fit.

Thanks and cheers! :)
—FRESHFACE

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Default-user
BC03 Purchased

Thank you. One more thing, how do I remove the big date off blog entries on the home page, but keep it in the meta info underneath the title where it says Posted in “Category”. Is that possible? I just find the big date tends to clash with the images, but think its important to have it on there somewhere.

FRESHFACE

Hi there!

This CSS code hides the current post date:

#inner_content .date {
    display: none !important;
}

To add the date to “post meta” you would need to open

/wp-content/themes/lcp/templates/single-blog/single-sidebar.php

and

/wp-content/themes/lcp/templates/single-blog/single-fullwidth.php

find this:

<div class="title_holder" />

and put this code somewhere inside that .title_holder div (it’s up to you where and how)

<?php the_time( get_option( 'date_format' ) ); ?>

You also might want to wrap that time printing in some span and style it if needed.

Thanks and cheers! :)
—FRESHFACE

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Having an issue with the theme. Anytime I click the “Add Media” button on post/pages editor the media library will not display. This includes the featured image piece as well as the create gallery piece.

I believe this issue is related to the theme since I have reloaded the 2014 theme and the library shows up fine. I was on version 3.9 and have even rolled back to version 3.7 since that is the supported version shown for the theme. This also did not solve the issue. When turning on DEBUG I see no exceptions which indicate any issues with plugins or widgets.

Credentials for Site have been sent in private. Please assist.

thanks

EDIT: 3185

FRESHFACE

Hi there!

Thank you for information. We will try fix this bug tomorrow in the next theme update.

Thanks and cheers! :)
—FRESHFACE

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Default-user

It has been 3 days, and I see no update. Can I get an eta on when this will be addressed please?

FRESHFACE

Hi there!

I am sorry for inconveniences. Please update your theme now.

Thanks and cheers! :)
—FRESHFACE

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What is the recommended image dimensions for the slider?

FRESHFACE

Hi there!

It’s 940×470 or 940×350 px. It depends on which slider are you using.

Thanks and cheers! :)
—FRESHFACE

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If I’m using default slider, what dimensions for the images? Also how can I remove the Are you ready to meet the creatives and See complete portfolio tabs?

FRESHFACE

Hi there!

it’s 940×470 or 940×350 pixels, depends on the slider

Thanks and cheers! :)
—FRESHFACE

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Sirstaven46

But how can I remove the Are you ready to meet the creatives and See complete portfolio tabs?

And I said default slider.

FRESHFACE

Hi there!

Sorry, the slider area is 920×350px.

To hide the “Are you ready to meet the creatives and See complete portfolio tabs”, please add this code in CSS:
#message_buttons {
    display: none !important;
}

Thanks and cheers! :)
—FRESHFACE

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Hi,

First: The slider on my website doesn’t scroll, stopped working on its own. Not sure the reason. Did debug it but in vain.

Second: How to get the update to this theme? Do I need to download and reinstall, if yes, then what about previous settings?

Thanks.

FRESHFACE

Hi there!

The problem is this script: wp-content/plugins/timeline-pro/js/timeline-pro-script.js. It throws error and all other scripts will fail then. You can check it on your website if you open Chrome Developer Tools / Firebug and see the console.

So I would recommend you to de-activating the plugin causing this.

Thanks and cheers! :)
—FRESHFACE

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Default-user

Thanks. It worked.

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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leto17 Purchased

Ticket# 3202

I started getting a 500 error on the site. It seems to only be with the London theme. I have to rename the theme folder to make WP go to the default them. If I reactivate the London theme it will lock every thing out including the admin panel. PHP 5.5 and WP 3.9.2 (however this problem was before updating as well) I have tried multiple PHP versions and any other themes work, just not the London theme. I have tried both an old 5.2 version as well as the newest one. Any help would be appreciated!

Default-user
leto17 Purchased

The customizations are gone, but it also keeps asking me to install the plugins, but it never does. It just keeps asking Fresh Face installation 1/4. Even if I click cancel it comes back.

Default-user
leto17 Purchased

I still am not able to get things back up the way they were. I am sure you stay busy, any help would be appreciated.

FRESHFACE

Hi there!

I made some changes in the template. I would recommend you to archive the bak.php file and then re-upload the whole template again and install it. Also there is a conflict with one of your plugins, which is also using the oAuth Library.

Thanks and cheers! :)
—FRESHFACE

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Is there a way to just have one image instead of a slider

Sirstaven46

Forget it, fixed that ^

FRESHFACE

Hi there!

We are happy to know that you found a solution already, thanks for letting us know.

Thanks and cheers! :)
—FRESHFACE

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Also, how do I get rid of the test posts, my site is – http://kimskreations2.net/

Sirstaven46

Forget it, fixed that ^

FRESHFACE

Hi there!

We are happy to know that you found a solution already, thanks for letting us know.

Thanks and cheers! :)
—FRESHFACE

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How can I get rid of the posts date on the home page?

Sirstaven46

Fixed that as well, lol ^

FRESHFACE

Hi there!

We are happy to know that you found a solution already, thanks for letting us know.

Thanks and cheers! :)
—FRESHFACE

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Here’s one I can’t figure out, how can I change the post title font?

FRESHFACE

Hi there!

Something like this in CSS should do the trick:

#inner_content .entry a.title {
    font-family: Impact, sans-serif;
}

Hope this helps :)

Thanks and cheers! :)
—FRESHFACE

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eduzal Purchased

hi

i want to know how 1. can use a custom font, and where can i upload it to? 2. change the color scheme, that is, change from yellow to gray

thanks

FRESHFACE

Hi there!

1) Search something like “google fonts integration tutorial” on Google. It’s not something the theme covers by default. This requires some knowledge of CSS because you would also need to change the font names in the theme stylesheet files.

2) Please open /londoncreative/skins/COLORNAME/COLORNAME.css

There you can replace the HEX color codes such as #f8c100 (yellow) to grey, e.g.: #888888

Thanks and cheers! :)
—FRESHFACE

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Default-user
eduzal Purchased

thanks for the answers. i got a huge bug on my homepage. it keeps calling the old dummy content that i already have permanently erased from the database. where do i set it right? it doesn’t appear at the blog.

www.labcidade.com

FRESHFACE

Hi there!

I’m obly able to see your current content, not the dummy. Is everything allright? If not, please send me your WP login, I’ll make it work asap.

Thanks and cheers! :)
—FRESHFACE

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Is there a way to stop the red highlight over text

FRESHFACE

Hi there!

Probably yes, but do you mean like when you hover over the Post Title or where exactly? For Post Title:

#inner_content .entry a.title:hover {
    background: transparent;
}

Thanks and cheers! :)
—FRESHFACE

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Sirstaven46

Yes, hover over a post title. Is that the correct code for that?

FRESHFACE

Hi there!

Yes, it should be the correct code if I understood you correctly. If it won’t work then please come back so we can work it out to your satisfaction.

Thanks and cheers! :)
—FRESHFACE

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Hi Support,

Everything is just perfect for me with your theme and I’ve been using it over a year now. I just want a small information. On my website the home page is configured to show the slider and all the theme elements including the latest posts.

Hoever i would like to know 2 things if its possible or not. 1. I want to add a block of site wide width text on the home page just above where the latest posts start. Just a simple text content box area that appears only on home page.

2. I would like to know if we can include the header slider for inner pages or specifically for any page like the contact page.

any help on this is highly appreaciated.thanks the website is kangarooart.com

cheers

FRESHFACE

Hi there!

1) It’s doable in source code only. Please open index.php and place this code after line 18 (after the opening of the div ID content_wrap):

<div class="content_fullwidth" id="inner_content">
    <div class="page entry" style="width: 900px;">
        <div class="entry_content">
            <p>ONE PARAGRAPH - EDIT ME HERE</p>
            <p>TWO PARAGRAPHS - EDIT ME HERE</p>
        </div>
    </div>    
</div>

2) This is not easily possible unfortunately.

Thanks and cheers! :)
—FRESHFACE

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Default-user

That was awesome support! Awesome… i am just gonna add a review. the best part of this theme is how well you respond to customers. Thanks a ton man!

FRESHFACE

Hi there!

I’m really happy that it got solved and also just received your rating. Thank you very much and feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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Karym Purchased

Hello, I need your help please.

I don’t succed to personalized my sidebar. I’m not a beginner but when I go to widget I have nothing…

Can you explain me how to do that step by step ?

https://www.dropbox.com/s/z1jwkq8bmxk4c27/Widget%20problem%2001.jpg?dl=0

THANKS YOU VERY MUTCH ! :)

Default-user
Karym Purchased

My ticket number is : 3211

Default-user
Karym Purchased

Hello, my problem is resolved ! It was the plugin Google Analycator that make the error. Thanks ! :)

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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