Discussion on London Creative + (Portfolio & Blog WP Theme)

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  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I’m having the same issue with the slider resizing my images too. What was the fix for that?

Need it 350px not 470.

Thanks!

FRESHFACE

Hi there!

In current situation, resizing the slider is not possible. I’m sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

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Default-user

What’s the current situation? There isn’t a way to adjust the height on the new slider?

(It’s also not letting me save uploaded images, but I can sort that out later…)

FRESHFACE

Hi there!

Yes, I’m sorry but in current situation there is no option to adjust the slider height.

Thanks and cheers! :)
—freshface

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  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

What do you mean by current situation? This latest version of the theme?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Guys,

Just bought your theme, on activating the theme I get the following error, any ideas? Fatal error: Cannot redeclare class OAuthException in /home/idealeve/public_html/wp-content/themes/lcp/framework/libs/twitterAuth.php on line 15

Default-user

Hi, fixed by just deleting file – might regret that later – hopefully I can use a 3rd party tool

FRESHFACE

Hi there!

I’m sorry for any inconveniences, this solution should work until you switch to another theme.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I’m interested in purchasing your theme.

Could you tell me is it possible to specify the “colour” theme using hexi colour codes?

Thanks, Barry

FRESHFACE

Hi there!

In current situation there are 3 colours, and colours could be modified by adding custom CSS in theme options

Thanks and cheers! :)
—freshface

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  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Sorry for being so annoying. But I’m totally confused about this latest version. I was using the homepage to show the blog’s latest posts. Do I really have to go into every post and turn off the lightbox functionality on every post? It’s weird that the featured image is a lightbox…...

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but you have to do it like you sad. But if you want, send me your WP login and I can disable lightbox for all posts (blog or portfolio, how you choose) for you.

Thanks and cheers! :)
—freshface

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Default-user

Can you let me know what I file I can modify to disable the lightbox functionality? I’d like to learn to do it myself so I remember for future updates. Thank you.

FRESHFACE

Hi there!

/printers/adefault.com, line 22:

$lightboxCode = 'rel="prettyPhoto[Gallery]" title="Gallery"';

change to :

$lightboxCode = ' ';

Thanks and cheers! :)
—freshface

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Default-user

Thanks for getting back with me freshface. This change didn’t disable lightbox functionality. Is there somewhere else I can look?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your FTP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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Default-user

It’s really important to me that I know how to do this in the future for updates. Can you just share the file to look for?

Default-user

I’m not sure if it worked, but I tried submitting my credentials to you—1633. I still would love to know which files it is so I can upgrade-proof the work. Best,Peter

FRESHFACE

Hi there!

I can totally understand your Point of View, of course I will let you know which files exactly I changed. Anyway please send me your FTP login, you just sent me WP login only. Thank you for your patience and sorry for any inconveniences.

Thanks and cheers! :)
—freshface

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Default-user

Thank you freshface! I submitted it again and it gave me this number – 1636. best,p

FRESHFACE

Hi there!

Fixed, you wasn’t using the featured images, but you inserted it directly into the post. Fixed by changin:

/js/dropdown.js

Thanks and cheers! :)
—freshface

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Default-user

Awesome! Thank you! Is there any way to turn that flicker off my images embedded into posts though? It feels like people will think they’re links.

FRESHFACE

Hi there!

Please could you point me to right direction where I can find these images ? :)

Thanks and cheers! :)
—freshface

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Default-user

Sure. I just sent you the information through the private login thing—1638

FRESHFACE

Hi there!

wp-content/themes/jpmm/skins/blue/blue.css, line 156:

[class*="wp-image-"]:hover     { border: 4px solid #3480c6; }

Delete this line and it will be fixed

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello, I send my info. (1629)

Please check and reply. and i also have a problem, When i set contact form 7, the message doesn’t arrived in my e-mail. I don’t know where the mail go.

Thank you.

FRESHFACE

Hi there!

I checked your website and I was able to remove all your problems by changing permalinks settings. Anyway the permalink problem could be cause by one of your plugins. So please try to de-activate them and let me know if it works.

Thanks and cheers! :)
—freshface

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Default-user

Thanks. it was about Statpress Visitors plugin. I solved it. and one last prob is…. Contact form doesn’t working. the message work well. I can see green success message but, when i opened my resisted e-mail, there was nothing received. Could you test it also? Thank you.

Default-user

If you available you can change it to your e-mail then test.

FRESHFACE

Hi there!

Damn, there is a bug, please send me your FTP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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  • Has been a member for 0-1 years

Hey there, I am looking to buy your theme… How does one accomplish using getting the posts setup to limit posts and then have a number for each page afterwards? Thanks

FRESHFACE

Hi there!

It’s really simple, you only change one option. If you will struggle with that, feel free to contact us.

Thanks and cheers! :)
—freshface

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Default-user

How do you go about doing it? Is it easy? I’m new to wordpress… I’d like to know before I buy it, thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hi I purchased and just installed this WP Theme i had the same problem with the twitter thing, and it also worked after i deleted it. but now there’s another problem the slider isn’t there and shows me only
 Warning: fopen(/www/htdocs/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/img_caching_info.frs): failed to open stream: Permission denied in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 272

Warning: filesize(): stat failed for /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/img_caching_info.frs in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 185

Warning: imagegif(): Unable to open '/www/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/74910ceac7a42ddc6e582ba2843c36e8_placeholder-920-470-c.gif' for writing: Permission denied in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 251

i replaced my folder-names with xxxxx for this comment.

did i forget sth?

can’t see the thumbnails either—

i need to fisnish this site this weekend so it’d be nice if you could help me quite fast

- i updated the comment and now it’s deleting all the breaks i do… sorry it is looking like a mess now

Default-user
same problem when i try to upload photos into the gallery
Warning: fopen(/www/htdocs/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/img_caching_info.frs): failed to open stream: Permission denied in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 272

Warning: filesize(): stat failed for /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/img_caching_info.frs in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 185

Warning: imagejpeg(): Unable to open '/www/htdocs/xxxxxxxx/xxxxxxx/wp-content/uploads/freshizer/194db2c6bdfa2df1a8d624194e76c7b0-70-c.jpg' for writing: Permission denied in /www/htdocs/xxxxxxxx/xxxxxxx/wp-content/themes/lcp/framework/engine/functions/freshizer.php on line 241

:/
FRESHFACE

Hi there!

Please contact your hosting supoprt and send them this message: http://pastebin.com/d5sqDhxb

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, How can I add slide to the home slide show?

FRESHFACE

Hi there!

In the left menu, there is a “Theme Options” main menu, and if you click that, there appears submenu called “Slider Manager”. You can edit your slides here. For more detailed explanation please check our exhausting documentation.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, just purchased theme. I cannot get the slider to show on home page. I setup a slider in the slider manager but there is no slider appearing.

FRESHFACE

Hi there!

1.) Did you selected a page as a homepage in Settings -> Reading ? If yes, please un-do this section

2.) Did you selected the slider in Theme Options ?

If this won’t help, please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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Default-user

I got that issue fixed. I just had to start with a fresh install of wordpress. Thanks for the quick reply.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
bhafer Purchased

Blog pagination is redirecting to a 404 Page (PageNavi installed). Sent you login information as submission #1657.

FRESHFACE

Hi there!

I just checked your website and I wasn’t able to identify the error. Your site is highly customised, and the problem permalink problem appears also when you trigger the default link structure ( ?paginated=2 ). Could you be please little more specific, how did you achieved these changes ? It might help me for better understanding the changes and thus identifying the error.

Sorry for any inconveniences and thank you for your patiences.

P.S., one of the best customisation I ever seen :)

Thanks and cheers! :)
—freshface

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bhafer
bhafer Purchased

Thanks :) Unfortunately the homepage blog pagination directs to a 404 page, as well as any blog category when attempting to click through the pages. Does not matter the permalink setting, it still does not work. (e.g. /blog/page/2/ or ?cat=1&paged=2)

bhafer
bhafer Purchased

Found the fix. The number of posts under both (settings -> reading) and (theme settings -> categories -> posts per page) must be the same number.

bhafer
bhafer Purchased

Check that. It only works for page 2. Any additional pages go the 404 page.

FRESHFACE

Hi there!

I know it could be frustrating. But please could you point me to the changes you made ? It would be really helpful in order to fix this issue. Also could you please try to de-activate your plugins and let me know if it helped ?

Thanks and cheers! :)
—freshface

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bhafer
bhafer Purchased

I’ve already tried deactivating my plugins, and that didn’t help. Also, there has been no customization to the pagination and PageNavi, which is why this is so frustrating. Google searches for a similar problem points to custom post types and pages having the same name, but that’s not the case here.

FRESHFACE

Hi there!

I’ll do investigations in 24 hours, we were overwhelmed with work, sorry for any inconveniences.

Thanks and cheers! :)
—freshface

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bhafer
bhafer Purchased

Any update on this request?

bhafer
bhafer Purchased

Hello? I have not heard from you in 28 days!

FRESHFACE

Hi there!

I’m really really sorry for any inconveniences. I added your request into the queue for developer and he didn’t made it. I just reported him to our boss. Anyway could you please re-send the login credentials, since we area automatically deleting them in 7 days.

Thanks and cheers! :)
—freshface

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bhafer
bhafer Purchased

Submission #1738

FRESHFACE

Hi there!

I just checked your site and the blog seems to be working. You have to change the settings in Freshpanel -> Categories -> Posts per page, and also in Settings -> Reading.

I just tested it with 2 posts per page and was able to see page 4 without errors

Thanks and cheers! :)
—freshface

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bhafer
bhafer Purchased

It stops working after three pages, as I explained above: “It only works for page 2. Any additional pages go the 404 page.”

FRESHFACE

Hi there!

 I set up the blog for 5 pages for you, and it’s working.

Thanks and cheers! :)
—freshface

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  • Bought between 50 and 99 items
  • Greece
  • Has been a member for 3-4 years

how to remove the link from the page/post titles when you are in that page/article itself ? What is the purpose of that link anyway?

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our template.

Thanks and cheers! :)
—freshface

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let me find it

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I know this template is WordPress 3.6 compatible but, can it do Word Press 3.6.1? Great Looking template.

FRESHFACE

Hi there!

Yes, it’s compatible also with WP 3.6.1

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi guys,

can you tell me what may have happened to my galleries on this site: http://www.shellylovegrovephotography.co.uk/design-portfolio

I haven’t touched the website for ages but on visiting recently I noticed none of my galleries are functioning correctly anymore.

Many thanks Michelle

FRESHFACE

Hi Michelle!

Can you please try creating a new page and inserting a new gallery there, to see if re-creating a gallery like this would work now?

Thanks and cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

may be a plugin conflict. best way to figure it out would be deactivating the plugins and see if it returns to normal.

FRESHFACE

Hi there!

Thank you for your answer, we really appreciate it.

Thanks and cheers! :)
—freshface

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  • Has been a member for 0-1 years

Hello Fresh Face i need some help. at work we are using London Creative Theme and the buttons on front index page. does not link correctly.

atm u can enter freshpanel-Homepage-button options and change links. i also change the link where it goes to. but it does not work. the link i add is for www.appstore.com but another link comes befor that one. u can tjek it here. www.appview.dk under the button appstore if u try and drag it out it comes up with 2 links. first one i didnet write in freshpanel. can any one help me here???

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our theme

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

1686

Thanks. it was about Statpress Visitors plugin. I solved it. and one last prob is…. Contact form doesn’t working. the message work well. I can see green success message but, when i opened my resisted e-mail, there was nothing received. Could you test it also? Thank you.

FRESHFACE

Hi there!

Please could you take a look to the Contact form 7 and check if you set properly the email template ? It’s in the WP admin menu, there is a Contact 7 tab.

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

My friend is using this theme and im planning to buy it to, it looks great !:) Just 1 question. Will you be planning to include an option to turn of the lightbox + border? My friend told me every images is clickablge/lightboxed even if the link is turned off on the image.

Default-user

Will you ad the option or not? Would be great to hear about it from you before im buying it

FRESHFACE

Hi there!

Really sorry for delay. This could be achieved easily by editing code. If you send me your FTP login, I can disable the lightbox for you asap.

Thanks and cheers! :)
—freshface

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fection Purchased

Can you tell me what to edit, i will edit it myself thanks

FRESHFACE

Hi there!

For removing the lightbox, please find /js/dropdown.js and remove these lines (2-3)
          $("a[rel^='prettyPhoto']").prettyPhoto();
          $('.gallery-icon').find('a').prettyPhoto();

About the border question, could you be please a little more descriptive on what you have on your mind ?

Thanks and cheers! :)
—freshface

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fection Purchased

well a border appears on every images i put in content or widgets ( check jungled [dot] nl ) and rollover the widgets on the right…

FRESHFACE

Hi there!

The image needs to be “display:block” in a link, otherwise the background (it’s not border, but background) can show. I would also recommend floating it and you might also need a wrapper around all these links.

...style="display: block; float:left;">
<div class="linkwrapper clear">
    ...links and images inside here...
</div>

Thanks and cheers! :)
—freshface

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fection Purchased

Ive send you login info number: 1842

But why is the background/border coming up, shouldnt this by default be turned off?

FRESHFACE

Hi there!

Fixed! Please let me know if there is anything other we can help you with :)

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mehhnl Purchased

Hi Fresh,

I want this as my background http://www.chrisvanderende.nl/wp-content/themes/londoncreative/images/background_repeat.jpg(repeated). Instead of the blue one how can i fix this?

Tnx

FRESHFACE

Hi there!

Please add this code into “Theme Options -> Custom Code -> CSS”

body {
    background: url('http://www.chrisvanderende.nl/wp-content/themes/londoncreative/images/background_repeat.jpg') repeat;
}

Thanks and cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi

Im having trouble getting all of our images to load up. Some images work fine but others dont show up at all, both on the blog post and inside the actual post and some show up on the blog post but when you open the actual post the image doesn’t show up.

Ive tried re uploading the images by the way but it either doesnt help at all or it will only show up on the blog post and not inside the post itself.

Hope that makes sense.

Any help will be grateful.

Thanks

FRESHFACE

Hi there!

Please send me your WP login, I’ll take a look and do my best to fix it asap.

Thanks and cheers! :)
—freshface

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Default-user

Hi

I sent you an email with my WP login details. Have you been able to identify the problem yet?

Images are still failing to load on the website.

Thanks

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but I don’t have access to the email account. Could you please send me your login through the tool located in my signature ?

Thanks and cheers! :)
—freshface

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Default-user

Hi

Details sent, code 1759.

Thanks

FRESHFACE

Hi there!

I checked your website and it’s very weird, I never seen this kind of error before. But most probably it’s because you are running WP 3.1 and old version of the LCP theme, with the timthumb script. I would recommend you to upgrade both – wordpress and our LCP theme :) This should solve all your problems :)

Thanks and cheers! :)
—freshface

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Default-user

Hi Freshface

We have updated our WP from 3.1 to the latest version but we cant update our theme as we will lose all of our customized settings right?

Are there any other possible solutions that would not involve updating the theme?

Thanks, Steam

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but as I sad, I never saw this issue before and I wasn’t able to identificate the problems. The only solution I can see is the update, but you will have to do your changes again.

Anwyway, I suppose that you made mainly a CSS changes. The template structure is almost same as your version, so most of your changes will work just by adding the old css.

Thanks and cheers! :)
—freshface

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Default-user

So updating from our current 4.1 version to 5 will fix the problem you think and we will be able to have the same settings in the new version?

Thanks

FRESHFACE

Hi there!

In the 5+ versions are new admin panel (not freshpanel any more), so you’ll have to do your settings again. But I suppose it won’t take you more than 20-30 minutes.

Thanks and cheers! :)
—freshface

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Default-user

Hi again

I have tried activating the new LondonCreative 5+ theme but I get “502 Bad Gateway” error message when I go live with the update. I have tried activating from within Wordpress, and just doing a complete FTP swap out of the old one.

Any help would be appreciated.

Thanks, Steam

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP and FTP login, I’ll do my best to make it work asap.

Thanks and cheers! :)
—freshface

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Default-user

Details sent

1863

FRESHFACE

Hi there!

I’ll need the WP 3.7 and LCP 5+ theme installed to figured out the problems.

Thanks and cheers! :)
—freshface

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Default-user

We have updated our WP (even though it still asks for the update) and the issue right now is that we cant install theme as we get the error 502 bad gateway when we go live with it. Or do we need to install it and leave it with this error for you to fix it?

FRESHFACE

Hi there!

The 502 error means that there is an php error, which is not shown up, but logged on the server. I’ll need the log files, or the error to be live, in order to fix this issue. It could be caused by many things, and without direct access or the error log, I cannot find whats wrong :( Sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

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Default-user

How can I get the error log to you?

Thanks

FRESHFACE

Hi there!

Most probably it’s saved directly on the server. So if you send me your FTP login, I’ll be able to find it :)

Thanks and cheers! :)
—freshface

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Default-user

Done, 1866

Default-user

Any luck?

FRESHFACE

Hi there!

Really sorry for any inconveniences, I forgot to mark it as important :(. I checked your site and found the php error log. You can find it in the wordpresss root, in the “steamlondon” site, saved as php-errors.log. I never seen this issue before. It could be caused by some plugins or directly WP, it seems like there is a bad written SQL query. I’m sorry but in current situation, it’s 90% not theme related and I would recommend you to contact your hosting support and ask them about this issue.

Also please are you sure that you tested it on a fresh clean install ?

Thanks and cheers! :)
—freshface

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Default-user

Have you resolved the problem?

FRESHFACE

Hi there!

Really sorry for any inconveniences, I forgot to mark it as important :(. I checked your site and found the php error log. You can find it in the wordpresss root, in the “steamlondon” site, saved as php-errors.log. I never seen this issue before. It could be caused by some plugins or directly WP, it seems like there is a bad written SQL query. I’m sorry but in current situation, it’s 90% not theme related and I would recommend you to contact your hosting support and ask them about this issue.

Also please are you sure that you tested it on a fresh clean install ?

Thanks and cheers! :)
—freshface

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