Hi there!

Our code definitely provides a comment feature. Did you try to activate it in the Discussions section of your wp-admin > Settings and/or activate them in the Discussion section of the edit page view directly?

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi Mike!

Add this to freshpanel -> custom code -> css

inner_content .entry a.comment_counter {right: 20px;}

Hi there!

Since the theme looks perfect on any devices, responsiveness is not needed. It will look just like the demo on every device

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

You can see the officially confirmed compatible WP versions in the right sidebar on this page.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

I just logged in to your site but I can neither find the error message nor see that the posts are all over the place? Your homepage looks perfect and the posts are ordered correctly. Am I missing something?

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi,

You would have to switch to another theme, then re-activate the London Creative theme to see the error message at the top.

Also, if you look at the homepage now, I can’t seem to get the slider to work at all. I have created the “slider” category, and put in the ID no. on FreshPanel, and assigned some articles with the category as instructed, but its not showing up at all.

Lastly, on the category pages such as this: http://thegallivantpost.com/category/features/ the articles are showing up with the dates in reverse, such that the older articles are at the top, and the newer ones at the bottom, is this a possible bug? Or perhaps there is a setting to have the latest articles at the top?

Thanks!

Hi again,

I managed to sort out the post arrangements in the category pages.

However, I am still getting that strange error message whenever I “Activate” the theme.

And most importantly, the Slider still isn’t working despite having assigned a “slider” category and pointing to it.

Please help

Hi there!

Yes, they are copyright protected, sorry!

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

Did you already follow point 7. and 8. of the documentation according to the slider? And point 3. and 14. about the navigation and the homepage? You can find the documentation inside the unzipped download package you got from themeforest, then inside the !!!_documentation_!!! folder.
If you already did that, I would need your wp-admin login details to see if everything is set up correctly.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

No, sorry, that is not possible. You could try finding a plugin that does that tho, but you might will have to adjust some styling afterwards.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

You need to download the theme from your old server and upload it to the new server via FTP to the folder wp-content/themes.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

It is compatible. If you have issues, please let us know in details and we will fix them.

Thanks and cheers!

Hi Mike!

Add this to freshpanel -> custom code -> css

#inner_content .entry a.comment_counter {right: 20px;}

Thanks! That fixed it…kind of.

Seems I just need to have a header image for each post. Now the comments icon overlaps the date.

Hi there!

Okay good.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

What’s the ID of your login detail submission?

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

One of your plugins broke this. Please get rid of it.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

I’ll try to figure out which plug-in it was. Thank you so much for setting those functionalities back-up

Hi there!

No problem.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

Depending on the skin you are using, change it in color.css line 9: background:white;

like: yellow.css line 9: #container { background: white; }

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

Since this is a WordPress theme you will have to deliver the content yourself and set it up yourself. Please refer to our documentation to find out how.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

No, I’m afraid I have no idea why. Did you check your settings and follow the instructions in our documentation?

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

1085

Yes, to my knowledge I did everything as instructed. I sent my login info! I think. hah

Hi there!

Please follow our documentation the next time – I set the wp-admin > Settings > Reading to “latest blog posts” again… Solved.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

Please use one of the compatible WP versions.

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi there!

It is compatible with the latest WordPress version. If you find a bug, report it to us and we will fix it.

Thanks and cheers!

Hi there!

Please re-post your question from the account you have used to purchase this theme.

Thanks and cheers!

I can’t do that, because I didn’t purchase the theme, my client did

I don’t understand why simple questions won’t get answered on this forum about themes that people like me (designers, who don’t typically purchase the themes that their clients want to use) end up having to use, despite not being the original purchaser

I understand providing support here is probably totally voluntary, but seriously, if I haven’t found a resolution to this problem within 12 days, I’d be out of a job

So you won’t even tell me where to get these help files, or confirm whether the video help files I do have are all that there is to the help files? Seriously?

Hi there!

Sorry but as you said correctly the support is voluntary. We don’t get money for that besides the money the theme purchase gives us, and that’s not even half an hour of my freelance work worth. So the least you can do in order to receive free support is to verify that you purchased our item Thanks for understanding!

Thanks and cheers!
— Melanie

P.S. You can also send us your WP login if needed, just click here

Hi Ramon!

Your site seems to be working just fine. Let us know if the issue comes back.

Thanks and cheers!

Hi Mike!

I don’t know either, but this workaround works:

Add this to freshpanel -> custom code -> css

inner_content .entry a.comment_counter {right: 20px;}

Thanks and cheers!