485 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

impossible to activate the theme and or import

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Ninitas Purchased

I have sent a couple of emails to customer service and do not know if you’ve received.

Waiting for your news, Amelio.

soopathemes

All tickets have been replied to, what is your ticket number please?

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

TICKET #253086

  • Has been a member for 0-1 years
Hello, I have found comment about Multistore compatibility that said, that theme is multistore compatible. But my question is, if I bought twice this theme, will it work on one multistore presta? I found some problems with additional modules like Soopa Menu, Revolution Slider, Soopa Theme Editor, etc., which have only one configuration and it’s not possible to set different images for each shop. Is there some update according to Prestashop Multistore Module Development? http://doc.prestashop.com/display/PS15/Specifics+of+multistore+module+development

Thanks

soopathemes

According to TF you haven’t purchased the theme?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I wrote you last week because when updating the website, it has stopped working and you have not answered me yet. No doubt this is the worst support I have ever had in my life and the worst template I have ever purchased.

soopathemes

We do not have a single ticket open in Ticksy without response, what is your ticket number? We do not have one open from you to be able to give you support!

Default-user

Ticket number: #252952, 4 days ago! please don´t tell me that I don´t open a ticket, I recommend you to check your tickets daily!

soopathemes

Yes we do check our tickets daily thank you. Several times a day in fact. That ticket was replied to within an hour.

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