144 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
salsero Purchased

Hi, I purchased your theme, and does not work, here is my web http://zumba-christina.de

you can help me?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
salsero Purchased

WordPress 3.2.1

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
abosami Purchased

I made the page is home . and I added to it slider and content ..

but when I added this the content and footer it is look bad..

look

http://englishchapter.com/
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
abosami Purchased

waiting

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
salsero Purchased

I bought this theme, and does not work, Can’t load a default xml demo content I have: WordPress 3,3 wp-config.php: define(‘WP_MEMORY_LIMIT’, ‘64M’);

and not work

http://www.zumba-christina.de
ait
ait Author

What PHP version do you use? I’ve also sent you few tips on our support forum. Please try them.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Looking great the AIT themes. Was also going to buy the longpage theme but looking at all the issues and lacking of support. I would like to test it first, but not possible it seems. To bad. Mabye I gotta wait for some versions …

ait
ait Author

We’re very sorry that the support was limited during last two weeks. Please understand that we’re all taking holidays.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
salsero Purchased

I want my money back

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
geag34 Purchased

I have a problem of style on the folowing page: what can I do?

example: http://sd-26811.dedibox.fr/ovni93.com/htdocs/wordpress/?page_id=15 http://sd-26811.dedibox.fr/ovni93.com/htdocs/wordpress/

I think a css style is not working correctly

Thanks

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The slider function isn’t working correctly in Firefox 8. Right now, the slider images are center-aligned (as opposed to being left-aligned).

This problem doesn’t seem to exist in IE, Chrome, or Safari.

Assistance please!

ait
ait Author

Hi,

Is it happening on our demo site as well? It’s working on our Win7 + FF8 .

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

Would like a refund on this theme,

Half the functions do not work at all, portfolio, gallery etc.

PLEASE REFUND ! I cannot use this theme at all! Waste of $45

  • Bought between 10 and 49 items
  • El Salvador
  • Exclusive Author
  • Has been a member for 3-4 years
gunhackx Purchased

How can I switch to the Standard Version?

ait
ait Author

Simply disable individual sections like gallery, video gallery, etc.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • South Africa
shardie Purchased

The lack of support for this theme is terrible !!!!!!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Mexico

For the translation plugin is WPML wordpress plugin included?

ait
ait Author

Sorry, WPML plugin is not included. Our theme only support it and is certified by WPML company.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

@salsero did you get it working yet?

ait
ait Author

@DigitalDigg please post your link, php version and also php error (if any) to our support forum. I’ll look after you. Cheers.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I would like to buy your theme, but I would like to buy the same pictures to be sure the webdesign is great.

Can you give me the plateform name or website you bought slider pictures.

Best regards.

ait
ait Author

Thanks. Images were purchased from bigstockphoto. Some of them were modified and customized specially for our demo site ;)

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

I would like a refund, half the functions do not work for me and I’ve purchased nearly 20 themes now from themeforest. PLEASE REFUND I cannot use this theme.

And pls don’t msg me about your support forum, that is useless. I have already had to deliver the site to my client, and had to purchase a different template.

ait
ait Author

Please post your question to Longpage category, our developers will be able to help you. Please also include your php version and some message from error log. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
webkseft Purchased

Hi guys, seriously there is something wrong with this theme. A lot of functions is not working – I’ve tried about 5 versions of WP, followed all forum topics and your answers and don’t know what to do. And also that start – uploading XML file is not working. I hope I did not wasted my 45$. Thx. for answer.

ait
ait Author

There must be something wrong with your hosting or php settings, uploading XML file is native wordpress functionality, has nothing to do with our theme. Please register to our support forum, we’ll assist you. Also please post error message from your php log file if there is any. Cheers.

  • Bought between 10 and 49 items
  • El Salvador
  • Exclusive Author
  • Has been a member for 3-4 years
gunhackx Purchased

This theme doesn’t work!

They are ignoring our comments here and their “Support Site”. Refund for everyone! I will start the dispute with my Paypal tomorrow if i don’t get an answer by the author or envato and i don’t care if you disable my account. Period!

ait
ait Author

We’re very sorry that the support was limited during last two weeks. Please understand that we’re all taking holidays. We have answered all questions there now.

gunhackx
gunhackx Purchased

Yes, but I want my money back. Your theme doesn’t work.

ait
ait Author

I’m sorry but theme does work, you can see it online on the following url: http://preview.ait-themes.com/longpage/wp/

Please apply to our support forum, we’ll assist you with your issues.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
salsero Purchased

hello DigitalDigg, does not work and I want my money

  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait Author

Happy New Year to everybody! :)

I can see that discussions forum was busy here even during winter holidays. We’re very sorry that the support was limited during last two weeks. Please understand that we’re all taking holidays, spending time with our friends, family and dogs ;)

Now back to business. We went through every single question on our support forum now, I hope it helped resolve all your questions. If you have any support question, please kindly post your support questions on our Support Forum at http://support.ait-themes.com. All question will be answered there.

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