146 comments found

k4rim Purchased

Hello, I’m having an issue with the twitter widget. was working fine but just suddenly stop working, what could cause that issue? The widget shows this message : No public Twitter messages.

Can you help me please?

Thank you.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi,

I’ve purchased this item,

I need to HTML template of this theme, not WordPress version ! how can I get that ?

m.daustany@gmail.com Thanks,
ait
ait Author

Sorry HTML template is not available, it’s a wordpress theme only. Thanks.

Hi , i need .po file for translating theme.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

? have allready post there this question but no response ….

interjoy Purchased

Hi, the theme is not compatible with WordPress 3.5, it give an error.

ait
ait Author

Sorry update is just going out for this theme. Please wait for approval. Thanks.

interjoy Purchased

Ok thanks for the fast reply.

baiaz66 Purchased

How do I get the single blogpost displayed in full width? Now I have sidebar

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hey there, Awesome looking theme! Just a few quick questions before I purchase:

1. Can the home page sections be re-ordered as desired?

2. Is it possible to have multiple pages that use the home page “scrolling” layout?

3. Can a video be added to the slider (and viewed)?

ait
ait Author

Thanks for the message, please see my quick answers below:

1. Yes

2. Yes

3. No

In the “Grid Gallery Section” can I make one of those images hyper linked?

ait
ait Author

Yes that’s not a problem. Thanks.

Where is the “Products” tag , on the Admin Panel ?? How can add some products??? Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

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Thanks

Hi. Today i was upgrade this theme and wordpress to 3.5.1 My Wordfence scaner found problem in this file nette.min.php

“This file may contain malicious executable code Filename: wp-content/themes/longpage/AIT/Framework/Libs/Nette/nette.min.php File type: Not a core, theme or plugin file. Issue first detected: 33 secs ago. Severity: Critical Status New This file is a PHP executable file and contains a line 2282 characters long without spaces that may be encoded data along with functions that may be used to execute that code. If you know about this file you can choose to ignore it to exclude it from future scans. “

Do I have to worry?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hello,

Is this theme responsive and mobile friendly?

Thank you

ait
ait Author

Sorry theme is not responsive. Thanks.

I am currently using WP 3.3. I will now update to 3.5. How should I update the theme? Deactivate the theme and then download the new version of the theme? Should I update WP before or after the theme update?

Thanks!!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

btorpie Purchased

I need help with the section slide menu. I followed all the instructions that came with the theme and I still do not have the section slide menu appearing on the site.

How can I resolve this? Is there something in the code I can check?

Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

This theme awesome but why not responsive?

ait
ait Author

Sorry theme was build over a year ago when responsive boom was only starting.

Do you have plans to come out with a responsive version?

ait
ait Author

Sorry no plans for responsive version. Thansk.

Presentation, any chance of more items in the list? I added five in total but they stack upwards. Here is my website which has a front page using the presentation section only. Yes just one section on the home page with great purpose which will help you understand my great need for a longer list …

http://www.csvtopost.com/

I plan to have about 20 items (20 Wordpress themes). If you could provide the other 17 number icons for the job that would be a great bonus and I think it would really add to the themes selling ability.

Thank you for a great theme.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

As for Responsive. I’m interested and I think many would be. I think many would pay more than currently charged for this theme, even pledges in a kickstarter if you need to do it that way. I’d put in £100. I would put in £200 if it had a lot more options per section so I can use it on multiple domains but change the theme a lot more. Styling for comparison tables would be a bonus. That is what this is missing. A comparison table section, maybe a statistics sections also.

Hi, I`m thinking about purchasing this theme. The theme seems not to be responsive, which is ok, but:

When loading your demo website on mobile device (I tried iPhone 4 and Galaxy S4) the website is shown kind of “zoomed” and only around one quarter of the content is visible (logotype and the left top corner of website). I need to zoom down the website (with gestures) in order to see the whole content. After clicking any link (e.g. “About Us”) the same behaviour appears.

Maybe you can reproduce this issue? Would be great to know if and how this can be fixed.

Thank you very much!

ait
ait Author

Thanks for your message. Theme is not responsive, it displays on mobile devices “as is”. All javascript features should work OK though.

Default-user

Thanks for your reply. I`m aware that theme is not responsive, but no, it is not displayed on mobile devices “as is” which would be OK. Just try it on your mobile device to see what I mean. I can also post some screenshots here…

ait
ait Author

I can see it now, thanks for spotting that. We’ll release a fix.

Is this theme compatible with WooCommerce? Thanks

ait
ait Author

Hi,

Yes you can run WooCommerce with this theme.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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