249 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tabacitu Purchased

Hi. Great-looking theme, that’s why I bought it. I’ve submitted a ticket, but there’s been no answer there for 2 days. I am having the following issue regardin featured images: the ones imported from your demo file work just fine, but when I replace a featured image with one from my computer, it won’t show up in the front-end. Backend shows it ok, but front-end instead of the img src pointing to the actual image, it points to the site url.

Thunderbuddies

Hi,

working through the tickets. Please consider weekends and bank holidays.

Will come to you asap.

Kind regards, tb

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello again Thunderbuddies, I would like to know where I can rename “All” (the portfolio data filter category). Thanks!

Thunderbuddies

Hi, you could use a localization tool for that or check the php file functions/theme_shortcodes.php directly (search for the function portfolio_shortcode($atts, $content)).

Kind regards, tb

tigrakitten

Thank you! I checked a few files earlier (those who are visible in the WP editor), but forgot to go through other php files on the server itself. :D

Thunderbuddies

Been there… done that… :D

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom
nileshp Purchased

Hi, Thunderbuddies I have just purchased this theme. Thanks for the Great theme. I have few small issues

1 Is it possible to add Page Navi for slide portfolio section? 2 I am having some problem with contact form 7 in the contact page it shows following error: [contact-form-7 404 “Not Found”]

Hope this can be fixed. Thanks

Thunderbuddies

Hi,

1) Sorry no :(

2) Looks like you did not use the shortcode provided by the Contact Form 7 Form.

Kind regards, tb

Default-user
nileshp Purchased

I have about 48 portfolio items to incorporate in the portfolio section. If i use classic portfolio the page becomes too long with a lots of images in it, and looks very unattractive

Ideally I would like to have only 4 categories on my portfolio page : GRAPHIC, ARTWORK, INTERFACE, VIDEO, each containing 12 separate portfolio items. I do not want to show the category ALL as it fills the page with to many images.

Hence my question to you is:

1. Is it possible to disable or hide the portfolio category “All” and just keep GRAPHIC, ARTWORK, INTERFACE, VIDEO,

OR

2. Under the classic portfolio instead of showing all the portfolio items, is it possible to have “SHOW MORE ENTRIES” button. like the first one in the below link

http://themes.themepunch.com/?theme=megafoliopro_jq

Basically I want to chose from 48 portfolio items but not display them all in the portfolio page. Please let me know if you have any other solution for this. Thanks Regards N

Thunderbuddies

Hi,

with that many portfolio items we would recommend you to use 4 different portfolio pages to keep the user experience in tact. We can include a special filter setting in the Megafolio JS for you though. Please send us an example link and we will send you two files in return to exchange on your server. http://freshline.ticksy.com

This is a special version of Megafolio. When the WP plugin is available we will include this in Longwave and the “Show more entries” button will then be available.

Kind regards, tb

Default-user
nileshp Purchased

Hi Thunderbuddies Thanks for the prompt response. I am sure something will work out. I have posted it on http://freshline.ticksy.com as well. Thanks once again for the beautiful theme. N

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mamalaz Purchased

Hi, great theme, I’m loving it but I just can’t seem to get my excerpts to show on my blog. I have them written in the excerpts panel on the posts but they don’t show. (see http://fumtaz.com/blog-1/ to see what I mean).

Is there a reason it’s not showing?

Thunderbuddies

Hi,

could you contact our support staff about that? And please include an admin account to your installation so they can help you asap!

http://freshline.ticksy.com

Thanks & Kind regards, tb

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Really nice theme- how do you allow comments on the portfolio?

Thunderbuddies

Hi,

we will have this feature in the next update, if you need the function beforehand please open a ticket at http://freshline.ticksy.com

Kind regards, tb

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there. Fantastic theme, for the most part…

I’m having a couple of issues that other users are having. I submitted a ticket a couple of days ago on the support page, but haven’t had a single response, while others have had responses here and over there.

1. I’m having the same issue as tabacitu – no featured images appearing on any page until that page is refreshed. But it seems a refresh is required for each size of an image (where it’s used full size, or as a thumbnail etc). You acknowledged this issue a couple of pages back with user mpctutor, but it sounds like this is BY DESIGN…? This is not normal behaviour for a theme and definitely makes for a poor user experience.

2. Same issue as mamalaz – no excerpts appearing on the Blog template page. I’ve tried everything I can to work around it. The excerpt DOES appear on the regular Wordpress blog index pages, but not on the theme template page.

I’ve tested the theme on a couple of clean, new Wordpress installations and the same problems happen.

Hopefully there’s a fix coming for these bugs soon, as the theme doesn’t work as described or as expected at the moment.

Thanks.

Thunderbuddies

Hi, thanks for the feedback. We are still working through the tickets that arrived during the easter bank holiday. Thanks for your patience! Our support staff is on it!

1. It is one refresh total to get the images in the correct size, not for every user! 1 in total.

The bug (#2) will be fixed in the next update (in queue today). Thanks and Kind regards, tb

Default-user

Thanks so much for the response.

1. I understand that the images only need to be refreshed once in total. However, I’m going to hand this website over to a novice user, who will only be creating blog posts. It’s unreasonable to force them to visit each page where a version of the image would be seen (thumbnail views on archive page, the full size image on the post page, the smaller thumbnail on the recent posts short code, the blog template page, at a minimum) every time they create a post. It’s unnecessary, and clumsy. If they don’t do that, then visitors get a ‘missing image’ icon and it looks BAD.

2. Thanks, I’m glad you’re onto it.

Sorry to be so picky about the issue with the featured image, as this is otherwise a FANTASTIC theme. But this isn’t correct way to do the image processing. I’ve not seen this with any other theme, and the reason is, it’s a very clumsy and messy way to do it. I’m really hoping this is fixable. Everyone else seems to be able to do this just fine. I’m really confused why it’s been done this way…

Thunderbuddies

Hi,

we will ask the author of the image resizing plugin if he could offer us some help! The reason why our theme looks nice is because we use flexible solutions like this plugin.

We had no real complaints so far since because other users check the written blog posts after writing because you cannot be sure everything looks like you see it in the WP Editor (that is true for every theme). Apart from us looking into this issue you should tell this your novice user anyway. :)

Kind regards, tb

Default-user

Thanks again for the reply.

I agree with your point about checking the posts. I also understand that the resizing plugin is written by someone else, and is not easily fixed.

My issue is that the image appears in many more places than just the individual blog post page. And the user (blog author) shouldn’t have to track them all down to ensure the site appears correctly. This seems like a bug, rather than a feature.

Thanks anyway, I appreciate your help and willingness to sort out these issues.

As I said previously, this is otherwise a brilliant theme.

Thunderbuddies

Thanks again! Guess we found a solution… could you upload this file inside the zip https://dl.dropbox.com/u/6248073/theme_functions.zip to your server to the longwave/functions folder overwriting the existing one and let me know if this fits your needs?

Thanks and Kind regards, tb

Default-user

Thanks, I’ll try that out as soon as I can and will let you know!

Default-user

Hi. I tried the theme_functions.php file you provided but it didn’t fix the issue. The featured image did not appear on first load for the individual post, and was also missing for every sized thumbnail across the site.

Did this work for you when you tested it? Again, I tried it on a couple of installations, and none of them behaved any differently than they had previously.

Thunderbuddies

Yes, I did actually. Works fine on my local installation. I keep digging then what could keep your installation from working like mine.

Thanks for the info!

Kind regards, tb

Thunderbuddies
Checked again, this one will be the final version ;) https://dl.dropbox.com/u/6248073/theme_functions.zip
Default-user

Fantastic! It worked :)

Thanks so much for your time to resolve this issue. I’ve given this theme a 5-star rating.

I recommend this theme if you like the design. It’s easily customizable, and the support has been wonderful.

Thunderbuddies

Hi andrewcrook,

thanks, we will update the theme soon with an other improvement of that part soon (still one tiny glitch).

Kind regards, tb

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi there,

I opened an urgent ticket via your website 3 working days ago, and have had no response. No plugins using javascripts are working on portfolio pages, including the most basic lightbox scripts. Lightbox is a standard way many people need to display images. Please advise how to make lightbox work in the portfolio. Any response at this stage is appreciated.

Thanks.

Thunderbuddies

Hi, thanks for the feedback. We are working of the tickets that arrived during the easter bank holiday. Thanks for your patience! Our support staff is on it!

I guess you included an example link and maybe an admin account in your ticket?

Kind regards, tb

Default-user

Yes, but I didn’t receive a response. Thanks to customer Andrew Crook for helping me fix this.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kaimling Purchased

There is an error with the localization tool. This is the output of Scripting Guard:

Failures in current Theme Name: Longwave – Responsive Retina Ready WordPress Theme | Autor: ThunderBuddies & Elemis

The scripts listed below have been removed automatically because of injection: http://www.[domain.com]/wp-content/themes/longwave/functions/theme_options/jscolor/jscolor.js

Have you noticed this error already? A fix would be fine! :)

Thunderbuddies

Hi,

never heard of this before. Could you overwrite this file from the original download and check again?

Kind regards, tb

kaimling
kaimling Purchased

Hej there! I overwrite the js-file with the original one from jscolor.com and also with you latest release and former releases … nothing changed. Same error. :/

Thunderbuddies

Hi,

could you contact our support staff about that then? And please include an admin account to your installation so they can help you asap!

http://freshline.ticksy.com

Thanks & Kind regards, tb

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Lilipie Purchased

Hi, Great theme.

Could you tell me how I could change the size of the padding in the header (where the logo is) I am struggling to find it.

Thanks

Thunderbuddies

Hi,

guess you mean this setting (add this lines and change to your needs in the Theme Options, General tab, Custom CSS box):

.header-wrapper .inner {
padding: 40px 0;
}

Kind regards, tb

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jacopojle Purchased

Hi there, This is the 3 days later answer from your support team about my portfolio question (Ticket #42562) :

please provide wp-admin access .

I could be unexperienced but this is deeply unprofessional from you

Thunderbuddies

Hi,

okay, but I can only guess what you are trying to achieve since you still did not manage to send us one so we could check what you are doing and possibly include an example for you.

So all I can do here is point out some main things (I also guess you have not installed the demo content xml), again I can only give you some guesswork:

1) In case you are building a portfolio page please make sure to set the page template to “Portfolio” and set the settings that appear.

2) If you are trying to include a shortcode please use something like this (adapt to the categories you are using please):
[portfolio title="Portfolio" cat_slugs="all" number=12 type="slider"]

Again if you are having trouble with something other please send us an admin account and a little more information.

Thanks for your understanding. Kind regards, tb

Default-user
jacopojle Purchased

Hi there, I’m afraid I didn’t understand your kind invite to admin by yourself , sorry. No demo content xml installed. it could be great if you can include an example. I’ll provide wp-access on the ticket. Many thanks to you

Thunderbuddies

Hi,

sorry if we use only little words sometimes :) Our support staff is a little swamped right now.

Thanks again and Kind regards, tb

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Best theme ever! Seriously.

Thunderbuddies

Wow! Thanks man!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
buzby Purchased

Hello,

I want to remove protfolio filter top right corner of portfolio page. Which page I should edit for it? Thanks

Thunderbuddies

Hi,

please add the following line to your Custom CSS box on the General tab of the Longwave options:

.portfolio .filter { display:none; } 

Kind regards, tb

buzby
buzby Purchased

nothing is changed

link: http://damarbilisim.com/asilhali

Thunderbuddies

Oh sorry, I meant

#portfolio .filter { display:none; } 

My bad!

Kind regards, tb

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Is there an easy way to add the social sharing buttons to the top right of the page – right above the menu links?

I submitted a ticket a few days ago but have yet to hear back and this is pretty urgent. Thanks!

Thunderbuddies

Hi,

sorry, no other way than coding it in the header. You could edit the header.php file manually to put them in or ask a freelancer to help you with this.

Kind regards, tb

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello – I am interested in purchasing this theme but it is a bit wide for what I am used to. Will I be able to change the width of the main wrapper? To something like 960?

Thank you – Brandi

Thunderbuddies

Hi,

sorry, but no, this would involve a ton of changes in the CSS that would end basically in rebuilding the theme.

Kind regards, tb

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 5-6 years

Ciao, How can I align the portfolio filter to left?

Thunderbuddies

Hi, you could exchange the classes in the sourcecode so the result looks like this http://screencast.com/t/NSVbIBog .

Please change functions/theme_shortcodes.php to this: http://screencast.com/t/3D5uK1efrFp

Kind regards, tb

Default-user

Perfect, thanks

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 5-6 years

And another thing, why can I not get an blog excerpt to show, I have tried everything I can think of and nothing, ???

Thunderbuddies

Hi conormcglone,

please use this file https://dl.dropboxusercontent.com/u/6248073/index.zip . Put it up your theme folder via ftp exhanging the old index.php. We will include this file in the next update so no worries there :)

Kind regards, tb

Default-user

done that and still not getting excerpts

Thunderbuddies

We are facing problems with our support system over the last 2 weeks we found out today. Please send an admin account to http://www.themeforest.net/user/thunderbuddies#from

We will look into the prob as soon as possible.

Kind regards, tb

Default-user

this is on the main blog page

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to change the color of the rollovers on the portfolio thumbnails to a color other than black if I purchase your theme longwave?

Thunderbuddies

Hi,

yes, you could add the following lines to the Custom CSS Box on the General Tab of the Longwave Options.

.items li a div {
background: 
rgba(0,0,0,0.8) url(../images/image-hover.png) repeat;
}

Switch the rgba value to your needs then.

Kind regards, tb

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Japan
  • Sold between 100 and 1 000 dollars
temmac Purchased

Hi,

When will you fix the bug of responsive at category pages. When I see category page with iPhone, the layout is broken. Official preview page as well. http://www.thunderbuddies4life.com/longwave/category/photography/ http://happy-everafter.jp/category/news/

And, I sent you message about 3 weeks ago, but I didnt receive yet.

thanks.

Thunderbuddies

Oh darn, will have a look!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hey there, Is it possible to have a slider on the home page?

Thunderbuddies

Hi,

yes, you basically can have a slider on every page you like.

Kind regards, tb

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I purchased this theme and it’s pretty damn amazing! Have only had one issue which emailed you about and i’m still waiting for you to get back… The twitter widget initially worked until I changed it’s position and now doesn’t do anything apart from stare back at me from my computer screen… could you let me know what’s going on thanks!

Thunderbuddies

Hi,

sorry but could you resend the mail? We are facing a little trouble with our support system right now.

Kind regards, tb

Default-user

Don’t worry all sorted now, but thanks for the response!

Thunderbuddies

Puuuh… awesome!

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