98 comments found

shoppman Purchased

Look to next comment please.

shoppman Purchased

Great theme. I am having trouble with the products carousels and the default shop pages. I imported all of the sample content, but on the shop page nothing shows up and the product feature shortcodes dont work either.

Here is an item displaying: http://216.197.112.218/shop/shoes-with-heels/

But here on the homepage I am using the carousel and the loop to display the products seems to stop just as it starts:

http://216.197.112.218/

And here is the shop page: http://216.197.112.218/shop/

I am using wordpress multisite, does that cause problems with your theme or woocommerce?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

shoppman Purchased

I just noticed the update for WP 3.5. Working great now. Awesome theme. Thanks for the hard work.

ait
ait Author

Thank you! :)

Hared Purchased

Today 21, 2012 purchase the wordpress theme ThemeForest lorem-ipsum-3498813-universal-ecommerce, but I could not upload it to my wordpress 3.5 Because it says That “no matter the style sheet estile.css. Use The Tool That themeforst recommend -Winace -but nothing.

thanks for the help given.

ait
ait Author

Hi,

Please try to unpack the Zip file you downloaded from Themeforest.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, presale question: does this theme come with a newsletter signup area? Thanks in advance.

ait
ait Author

Sorry there is no functionality for that, but you might find some suitable plugin for that. Thanks.

Once again with your theme, and again a 5 stars rating. You listen customers waits. We ask responsive, you make huge update in code. You aways rock, I always buy ! :)

ait
ait Author

Thanks for that!

Does this theme have the image magnification feature?

ait
ait Author

Sorry this feature is not built in. Thanks.

Hi, i have a problem…this:

http://www.simplefood.it/

Fatal error: Cannot redeclare class UniteBaseClassRev in /htdocs/public/www/wp-content/themes/simplefood/plugins/revslider/inc_php/base.class.php on line 3

Have you any idea what could be causing this error? Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

pronkman Purchased

Great theme! No problems :) (FYI – spelling mistake in “Colors & Bacgkgrounds”)

ait
ait Author

Thanks for that, we’ll fix it :)

techbot Purchased

I cannot get the grid portfolio to show thumbnails on my page. Please help.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Would be a great theme if it worked.

Bug after bug. 3 days downtime, not a happy customer.

ait
ait Author

There’s definitely an issue with hosting configuration. For example:

Fatal error: Call to a member function is_visible() on a non-object in /home/ellette/public_html/deco-pedia/wp-content/plugins/woocommerce/templates/content-product.php on line 23

Is coming from WooCommerce plugin, not from our theme.

I’ve forwarded your message on our support forum to our developers, they’ll have a look urgently. If there is a bug in our theme we’ll fix it ASAP.

Thanks.

Sorry wrong thread

ait
ait Author

Thanks for the comment. Lorem&Ipsum is very bug free theme. There were only two releases: v1.0 and v2.0 which fixed Wordpress 3.5 compatibility and we’ve added adaptive design as lot of customers requested it.

Regarding our support, we’re always keen to fix installation related issues of all our customers. Sometimes it just a question of helping them with hosting configuration as you mentioned above.

Having trouble signing up for your support forum. When I put in purchase code here—http://support.ait-themes.com/entry/register?Target=discussions

it tells me code is already in use. How is that possible?

Help! Thanks!

ait
ait Author

Can you post to loremipsum category? Thanks.

Default-user

No I can’t get logged in it will not let me post unless logged in

ait
ait Author

Please send me a private message with your purchase code. I’ll have a look into it. Thanks.

Where can I adjust the thumbnail setting for single product images. 640×400 makes our images which are more a 1:1 ratio than 8:5. I’ve changed in woocommerce-functions.php on line 18 and then regenerated all images and thumbnails. It’s still using the default 640×400. How do I change it so when the images are regenerated they will match the size I need to use of 400×400. Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

As soon as I can get logged into support forum I will post there. In the meantime if you can provide support on this I would appreciate it. Thanks.

adchix Purchased

I have asked my question on the support forum twice and it hasn’t been answered.

ait
ait Author

Thanks for the reminder, I’ve forwarded your message to our developer. He’ll have a look at your questions asap.

Quick question before I purchase, on home page when I hover a product, there are buttons variations like Show details/add to cart, Show details/select options, and show details/read more.

Just wondering what is the difference between the select options and read more? Both goes to the product page.

Thanks

ait
ait Author

These buttons are generated by WooCommerce based on product settings. For example if product does not have any options like color, you can add it directly to the cart. If you need to select any option, you have to go to product page first. We’ve setup different products with different settings that’s why one product is showing one way and second one different way. Thanks.

Default-user

yes I understand the add to cart and select options. But what is the “read more” for? What’s different in the product settings that trigger this button?

ait
ait Author

Show Details button is there all the time, no matter what’s set up in product details.

BestDow Purchased

I’m very disappointed with this theme. I’ve purchased many themes from here and this is by far the worst one. I’m even wondering how this got approved.

The list: (running v2.2) - The visual editor is bloated and takes several minutes to load, this is unacceptable! I have to disable the WYSIWYG for it to load properly. - Unbelievably slow load speeds. - The sliders are so buggy. - The Logo header is buggy. It loads improperly 90% of the time. - Breadcrumbs are buggy. - And a bunch of other JS bugs that make this theme annoying to work with.

NOTICE: The Author here is NOT the developer! All support takes several days so he can ask the developer the questions.

For me the deal breaker is that I have to disable the visual editor just to create a post / page / product / or portfolio! This is bad.

ait
ait Author

Sorry to hear that. There is definitely an issue with the hosting or server speed. We’re not experiencing any errors you’re describing. Could you please post more information to our support forum? We’ll forward it to our developer. Thanks.

The demo is not responsive!

ait
ait Author

Theme adapts to mobile screens, it stays the same on iPad for example. It’s an adaptive theme, not fully responsive all the way down to mobile. Thanks.

Tried signing up for your support. Have license, when posting it does not let me type it in. ( popup form ) Not sure why I have to enter it a second time after signing up?

I have 3 plugins with similar error on this theme. All work correctly on 4 other themes. I get a fatal error as noted below when trying to activate the plugins. This is one example. Any help would be appreciated.

Fatal error: Cannot redeclare callback() (previously declared in /mypathhere/public_html/voicescribe/wp-content/themes/loremipsum/AIT/Framework/Libs/Nette/nette.min.inc:22134) in /mypathhere/public_html/voicescribe/wp-content/plugins/woocommerce-remove-quantity-fields/woo-remove-qty.php on line 68

ait
ait Author

Please send me a private message with your license key. I’ll have a look into it. Thanks.

Hello! I want to purchase this theme for woocommerce internet store (word press) and have some questions: 1. Will this theme support Russian language? 2. Can I change the green buttons to another color in theme settings?

Thanks!

ait
ait Author

Yes you can use Russian language. Buttons can be changed to different color no problem. Thanks.

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