98 comments found

Hi. How can I change the image size on product page? Also, how can I upload multiple images? Please don’t send me to Woocommerce site. If I use another theme I can make these changes. If I activate your theme on same site, the settings related to product image sizes on Woocommerce panel are dissapearing! VERY ANNOYING!

Default-user

Hi,

still waiting for you to answer. Thanks.

Default-user

Still no answer. I have to rate your theme with one star. For those who want to purchase this theme, beware. It don’t have the product filter from Live preview, the products images cannot be resized, the sidebar cannot be moved on left side, it run very slow and it’s not looking ok on Ipad. I put a simple question on their forum but no answer.

ait
ait Author

Thanks for your message. I can see that your question has been asnwered by our support staff 6 hours ago. Please understand that our support forum works Monday to Friday only usually during office hours Central European Time.

Are the images in the slider editable? I’d like to use the template just or handbags and not shoes. Thanks.

ait
ait Author

Thanks for the message. Theme does not come with images as all images are proprietary and we cannot resell them. You can upload your own images simply from the admin panel. Please have a look at the following image showing slider editor: http://d.pr/i/K4XU

Hi, is it possible to change the font color to red?

ait
ait Author

Yes that’s absolutely no problem, you can do it from the Wordpress admin panel.

abayommy Purchased

I have got 3 issues right now with this theme.

1. The checkout page does not display properly on mobile, half of the prices is cut-off. You can see what mean here – http://olusegunbalogun.com/mobile.PNG

2. I spent over 2 hours fixing the tabs as it appears on your website here – http://olusegunbalogun.com/tabs.jpg , but to no success. The tabs shortcodes are live on my site but no working. You can see my site here – http://dealstretcher.co.uk/

3. The way the store appears on my desktop is not really friendly. I have to scroll the bar at the bottom of the page to see the other end of the page. How can I set the screen resolution for the theme/or the width, so that the entire store can display without scrolling left or right? Here is a screenshot: http://olusegunbalogun.com/scroll.jpg

I look forward to your prompt reply.

Thank you,

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi guys I bought and downloaded the theme. I unzipped it, found the WP folder and did a tried a standard installation from wordpress by uploading the loremipsum-2.3.zip file. However once the progress bar reaches 100% the page goes to an error ” Internal Server Error

The page you requested could not be served. This could happen for a variety of reasons, including: A CGI script failed to produce any output. The server is incorrectly configured. The server encountered a critical error.”

I have successfully uploaded and activated other themes and ive tried a fresh install and a fresh download of the theme.

http://alldolledup.imageunion.net is the url and IM using chrome.
ait
ait Author

Hi,

Please make sure that you hosting meets our requirements. You can find our more on the following url: http://www.ait-themes.com/doc/hosting-requirements-2/?theme=faq

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

arndtk Purchased

Hi!

Very nice theme and the support (for me) is great! :)

Thank’s!

Best regards Arndt

ait
ait Author

Thank you :)

We are having an issue where nobody is able to register as a user to pay for their items. Basically if you go to the register page and enter in the information, it just reloads the page and doesn’t register you or give you an error message or anything. I tried a demo register and it didn’t work, and I tried logging in anyways to see if it did work and just didn’t give me a message but the user does not exist. What’s the issue? Definitely need people to register so they can check out. Can view our register page at http://myislandart.com/my-account/.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hello, I’m very interested in your theme and have a couple questions;

1. Would it be overly difficult to change the default width of the content area, I would prefer 960px?

2. Would it be overly difficult to move the static top nav bar “below” the logo/cart area (and have it scroll with the page)?

ait
ait Author

Thanks for the message. Both things are possible if you know CSS.

Did you find a resolution to the:

Fatal error: Call to a member function is_visible() on a non-object in /var/sites/n/normarts.com/public_html/wp-content/plugins/woocommerce/templates/content-product.php on line 23

problem?

ait
ait Author

Hi,

Don’t know about this error. Please post to our support forum, our developers will fix it and we’ll release an update. Thanks.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

Hi

Thanks for the reply. The SAME problem was raised on here about a month ago by another purchaser (please check through previous comments). You said that your development team was going to take a look into it. I wondered, a month on, if you’d found a resolution.

Please check your support forum… this ticket has already been raised on there too.

Thanks

ait
ait Author

Sorry for that, we’ll have a look it asap. Thanks.

shoppman Purchased

For some reason the colorbox is not working with my installation. Here is a link to the post where I inserted a gallery and it does not allow the popups.

It seems that there are two problems.

1) The hyperlinks are to the attachment image page instead of the media file. However, in the uploader I have the setting for media file, not attachment page.

2) Even if I change the code to the image link, the colorbox script is not working.

I am using wordpress multisite, could that be causing a problem?

http://216.197.112.218/colorado/event/test-event/

Thanks, Steve

ait
ait Author

Hi,

Do you have the latest theme version?

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, Pre-purchase question. Is it possible to make the white background of the main content to have opacity? Say 70%

ait
ait Author

Yes it is possible. Thanks.

olleke Purchased

Hi

I can’t find how to change the image size on a the product page. (now images are 640×400 px) but when you upload a square size it cuts off the top and bottom of the image.

The shop with sidebar is not working, it looks the same as the fullwith shoppage, and I can’t find where you enable productcategories in the shop search.

I am using the homepage with tabs, but I want it to be linked to a categorie of products and not just one product. How do I do that?

Best wishes.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

After upgrading to WooCommerce 2.0 we’re getting the message “Your theme does not declare WooCommerce support” as a big warning message on every page, is there a fix for this?

ait
ait Author

Hi,

We’ll have a look at it, please open a thread on our support forum. Thanks.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I need to became “required” an optional field in the check-out address form.

I give a link with a snapshot. http://snelliebellinet.com/wp-content/uploads/2013/03/snap.jpg I wait your reply

thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Are there any compatability for Buddypress 1.7 or in near future?

ait
ait Author

Sorry theme is not compatible with Buddypress. Thanks.

WooCommerce Price Filter not showing on homepage template. http://zakariatextile.ro/
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

casio151 Purchased

Hi

First of all I want to say thanks to the team that developed this theme. It is absolutely great.

I just have one question! How do I translate the rest of the theme? I’ve got it on http://shop.helbomedia.dk. I want it all to be danish, but some of the frases and words are still in english?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

casio151 Purchased

Hi First of all I want to say thanks to the team that developed this theme. It is absolutely great. I just have one question! How do I translate the rest of the theme? I’ve got it on http://shop.helbomedia.dk. I want it all to be danish, but some of the frases and words are still in english?

for all those who want a price filter on the homepage don’t get it. the developer told me you can only add price filters on the shop and product pages.

Hi, For all who want to buy this theme, be careful. After 3 weeks since my website is live, google didn’t indexed ANY of my pages, like the site don’t exist. I run an SEO analisys and the results are very bad. The site is HTML invalid, 24 errors on index.php, CSS2 invalid with 369 errors and CSS3 invalid with 174 errors. Think for yourselves.

ait
ait Author

Hi,

Did you allow indexing in wordpress admin?

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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